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    Palacios Veterinary Clinic

    4.5 (4 reviews)
    Closed Closed

    Services - Palacios Veterinary Clinic

    Pet boarding

    Pet physical or wellness exam

    Pet vaccinations

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    Pet Spa & Retreat-Pearland of Silverlake - After groomers

    Pet Spa & Retreat-Pearland of Silverlake

    (57 reviews)

    I wanted to like this place because their prices aren't too high, and they were recommended by my…read moremother. The receptionist who answered sounded anything but friendly when he scheduled me and took down my information. Told me I needed shot records, but didn't give any other information. I was already not impressed but I decided to give them a shot anyway. (Maybe he wasn't having a great day?) Come the day of the appointment, I get to the place and the receptionist there didn't even look up at me when I walked in. She seemed pretty lack-luster. Then she asked me what I wanted done for my dog. I explained that I've never brought a dog to the groomers before because my other dogs have all had short hair. She called the groomer in and they both kept asking me "what do you want?" I don't know how I could have said "I don't know" in any other ways. I just asked for what they would recommend as my dog had matted fur and needed a clean up. It was frustrating to say the least. When you have someone who doesn't know what to ask for, it doesn't make must sense to ask her what she wants, does it? My dog is a rescue and very nervous around new people, and even though I told the staff this, they were very aggressive in trying to get her to come to them. It was so hard to get her to come, that I had to leave the leash there with them so they could lead her back with it after I left. When I picked my dog up, they let her out of the back area into the small glass lobby area with no leash or collar. Just let her run out by herself. Almost as soon as they let her out, someone else came in and my leash-less dog ran out of the door and into the parking lot. She could have been hit by a car or ran away. Any number of things! Luckily she circled back to me and I was able to grab her. Why would you just let a dog out with no leash? If I had not been in a reasonable mood, I probably would have made a bigger deal of it. I doubt I will be back because this last thing was just the clincher after an already underwhelming experience.

    the worst service that I have received!! They charged for a dog having an accident on a table…read more This is the only place my fur babies have received handling fees.. if They had better trained groomers that know how to handle them they would not have these issues.

    Express Pet Spa - One of our beautiful clients

    Express Pet Spa

    (14 reviews)

    I moved to Seabrook approximately 3 years ago & found them. They've always done a good job on my…read moreMaltese & she used to be ready in a timely manner. Then they moved & it was even more convenient. I'd drop my dog off by 8am & i told them I'd be back no later than 6pm & they said that was fine due to it was on a day i was working . However upon arriving 2 different times i had to wait approximately 45 min to an hour . I was understanding about it although i didn't care for it. I felt after my dog had been there since 8am she should have been done . I considered myself a loyal customer. One day my neighbor had taken her dog there & i was told by neighbor without informing her they charged her $80.00. Upon my dogs next appt i mentioned it briefly to them & since then they said they are all booked up till March & this was in January & that they have their regular customers ( i was a regular customer ). Plus they told me my dog doesn't stand well . As long as I've had my fur baby & mind you she is approx 13 years I've never been told anything to the negative side , however i personally feel you need to take dogs age into consideration. I've called several times even trying to get my dog an appointment in March & they don't answer their phone for me. This is a business & i feel you should answer your ph no matter what. I never had an issue with Express pet Spa , but i certainly don't appreciate the way they've just brushed me aside. Had i been mean or ugly i could see them not wanting to respond but this is not the case. I've never written a review before but this experience has bothered me .

    I can't say enough great things about Express Pet Spa. Everyone is so friendly and professional. I…read morenever have to worry if my dog Izzy is in good hands. Izzy loves her groomers as much as I do! She always looks and smells fantastic when she comes home. We are customers for life.

    Palacios Veterinary Clinic - vet - Updated June 2026

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