The owner is inconsistent, unreliable, bad at communicating and managing time, and is never there despite the hours his store is open. He doesn't keep to the appointments when he is the one who sets the times. He brings his personal life into his business which is unprofessional and inappropriate. I do NOT recommend this place, please save your time by not coming here. read more

I scheduled an appointment to drop my dog off and there was literally nobody there. we had confirmed with the owner too but there was still nobody there and they wouldn't answer any phone calls read more

Our dogs had a wonderful time at daycare during our visit to Texas. The prices are very reasonable, and Andy is fantastic--he really took great care of our fur babiesis incredibly attentive and runs a well-organized business, ensuring that everything goes smoothly. We felt completely at ease knowing our dogs were in such good hands. They were excited to go back. read more

I recently took a vacation and boarded my dog at Fidos Home Pet Inn & Spa. It was my first time going there, and I usually hate leaving my dog in a new place. When I spoke to Andy on the phone to make arrangements he put me at ease and was very friendly and professional. When I arrived to drop of my dog Andy met us at the door. He told us about his experience with dogs, the treats that he prepares, and the playtime my dog would receive. My dog seemed to like Andy right away. When I picked up my dog, her tail was wagging and she seemed very happy. Andy brought her out and put her in the car for me. My dog never usually comes from a boarding stay in a cheerful mood, but she was cheerful. It must be the friendly staff and the casserole that Andy makes for the dogs. I think his daughter also makes homemade dog treats. I especially love the fact that they gave my dog an exit bath and cut his toenails before I picked her up. Thanks for taking care of my girl. read more

Fido's is A+ all around! The owner Andy is so helpful, always responds in a timely manner via text to any questions and very accommodating, even for last minute boarding. We have had our pup there multiple times for boarding and grooming and she always has a wonderful time because Andy and his staff treat her like she is one of their own. When she gets groomed they take care of her ears, nails, do a great de-shedding and she's so soft and fluffy when done. I highly recommend bringing your dogs here for boarding or grooming, 10/10! read more

If you're looking for a great place in Katy to take your pup for a groom, Fido's Home is the place to go! I took my 9-month old Maltipoo for a full groom and shave down. From the moment I inquired about booking an appointment to picking my pup up after her groom, let me just say that I was beyond satisfied with the service. When I dropped my pup off in the morning, Andy checked my pup in and they groomed her and she was ready for pick up in a couple of hours. I am extremely pleased with how her it turned out and I will definitely be back! Please do yourself a favor and give Fido's Home Pet Inn & Spa a chance to take care of your pups needs! read more

Fidos Home Pet Inn & Spa - Yara, my 9-month old Maltipoo. - Pet Groomers Near Me - Katy, Texas

I made an appointment for my dogs to be groomed, they said "ok great next Friday" and went to hang up. I said "Um, what time?" And they said "8:30. ok?" Like they didn't give me any options. Whatever, I said ok. And then a few days later, I decided to cancel. I tried calling them (3 days in advance) to cancel, no one answered and there was no voicemail. So I tried calling the next day, still no answer, and no voicemail. So I kept trying to call, even the morning OF the appointment, and still no answer. So I don't know what happened to this place but answer your phones. They never called me about my "missed" appointment. I haven't heard from them at all. The owner replied to my google review saying they closed for COVID. But they didn't inform me of that so what if I had showed up for the appointment??? I would have shown up to a closed place. read more

My dog was with Fidos for two nights over the long weekend. The day we picked her up, she started to throw up right after she got home, and had diarrhea for two days since then. She didn't even want to eat her food. I'm not sure if they gave her something else besides her own food... She got sick right after we got home. Definitely would never go back again! read more

Andy and his crew always do an amazing job grooming our two fur baby German Shepherds! They always come back to us looking and smelling great. The service is top notch and Andy is always friendly and informative. Glad we found our furever doggie spa :) Thanks Andy & team! Sugar & Trixies fur parents Matt & Beckie read more

Fidos Home Pet Inn & Spa - Trixie says where's my treat dad I'm sitting pretty! - Pet Groomers Near Me - Katy, Texas

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I can't say enough about Andy and his groomer! They are so nice and super friendly. I paid $90 for my 80lbs pup for grooming which is not so bad. His groomer is awesome, she did a great great job on my Sheepadoodle, Old English Sheepdog. We live in Cypress and wish that Fidos was closer to home! read more

Fidos Home Pet Inn & Spa - Pet Groomers Near Me - Katy, Texas

My dog loves it they take care of my pet like I would Andy is the best and we have been going here since 2017 best place ever for my pet read more

Andy is very courteous and obviously loves animals! We won't go anywhere else! They walk the dogs multiple times per day and the facility is very clean read more

Andy and his team take wonderful care of our dog Napo! Andy takes the time to make sure your dog is comfortable the first time they meet, he is very knowledgeable and profesional. We are incredibly happy with their services, our dog comes home happy every time, I highly recommend them if you are looking for a place to board your dog, for a daycare or grooming! read more

I had to go out of town unexpectedly for 3 days, I called another well known boarding place for my 2 dogs and the price was way too high. I went to Yelp in search of a place close and reasonably priced and found this place. Andy the owner is very friendly and professional, I also liked that both dogs got to stay together and not in a cage. Fidos is a GREAT place to board your dogs!!! Thanks Andy!!! P.S. doesn't hurt that it is less than 2 miles from my home and that he only hires employees with 3 or more dogs, which is very comforting to know my dogs will mean as much to them as they do to me.. read more

I stopped by this place to request info about grooming. The owner suggested an appointment at 9:00 and offered to receive my dog at 6:30 so I could drop it on my way to work. Well...I got up extra early to get my dog ready and drove to the place. When I got there, nobody was in the place. I waited until 6:50 while trying to reach the owner. I decided to go back home to drop my dog back in the house knowing I was already making late to work... . I finally got in touch with him, he answered the phone. "Hello..." The guy was deep in sleep!!!! He had no idea what was going on... After I explained what he just caused, he said he was stuck in traffic... Which was obviously not true. After he made up a non sense story he offered a free grooming. I requested several appointments, not granted. Once he said he had an appointment cancelled and said I could bring my dog over. It was a very short notice and I could not make it. After that, he has basically been ignoring my communication. You could think he would make time to groom my dog a priority to make up for a horrible customer experience, but no. I found it very unprofessional and irresponsible. read more

Let me start off by saying Andy (the owner, I assume) and this place in general are an awesome place to board your dogs! We have dropped off our dog, Charlie, here twice over the last 6 months or so and have been pleased with the level of service. Our dog seems to be happy when he gets back, compared to other places where he seems down and whining for a while after we pick him up. Rates are reasonable and we have the added convenience of it being right outside the neighborhood. Also, as an added bonus, Andy gave our dog a bath and trimmed his toenails prior to us picking him up! You can tell he enjoys his work and cares for our pets while we are gone. Will definitely recommend Fido's Home to others and continue to use their services in the future! read more

I wish I could put more stars for this place!!! Andy, the owner is not just there to run a business but in fact he loves what he does. His passion for dogs pours out of his skin and truly cares about the babies that are in his facility. He takes care of them like they are his own. He goes above and beyond just to make sure your fur baby is comfortable. He showers love on your fur baby. I am so glad that I have found someone who I can trust to take care of my babies and believe me, I'm not someone who trusts that easily. Andy, you rock! You are now officially called Andy grandpa and my babies love coming to you. I would never take my babies anywhere but Fidos! read more

I called to get my dog in for a groom, thinking we would need to wait a few days, however, Andy was able to get us in right away. Andy was very friendly and precise in our consultation. The facility is clean and has some great environmentally friendly features. Andy was happy to give me a tour while I waited for my dog to be finished up. My dog looked great when he was finished up! We will be back! read more

Fidos Home Pet Inn & Spa - Not the best photo, but the one on the left is the after and the one on the right was his before. - Pet Groomers Near Me - Katy, Texas

We're a friend of Andy and the family, and I don't know why it took us so long to come visit Fido's Home! I take my pups here to get them groomed and I love the results every time! I would much rather pay the price of grooming than at your typical pet store. Come see Fido's Home. They offer much more than just grooming!! read more

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I found Fido's Home Inn & Spa on Yelp - they have great reviews! I made an appointment for our newly rescued yorkie, Mitsy, we've had her for 3 weeks. She was a little nervous when we got there but Andy made both of us feel very comfortable. She got a really cute haircut, smells great and was quite relaxed when I picked her up! Andy is very friendly, kind and caring. Fido's is very clean and professional. Mitsy will be spending all her spa days there! Thank you Andy An update to my review of yesterday: I ran Mitsy by this morning because I wanted the hair around her face to be more round. Andy, the owner, and Sun, the groomer, were so nice about the trim. Sun did a great job and now she looks even more adorable! Thank you Sun read more

It was my first time boarding my pet, Buddy, at Fido's. Andy, the owner, was thorough about vetting Buddy, ensuring that he was properly vaccinated and showing the right level of comfort at the place. Andy cares about dogs and it shows. He was friendly and very accommodating. Buddy was even treated with a complementary bath! I highly recommend this place read more

This place is fantastic! My dog has anxiety and needs to take medication before being groomed. They took the time to build my dog's trust. They played with her between breaks to reassure her that everything is fine and that she can trust them. They did not rush through. They took the necessary time to do the job and were very considerate of my dog's needs. I strongly recommend this place. They are wonderful! read more

This was a last minute overnight reservation. The owner was extremely nice and caring. He first asked was my dog vaccinated and needed proof. I a business who cares and ensures the pets have their required shots. The location is perfect. The owner made me feel comfortable with leaving my dog. Upon my return, my dog was happy and excited. This has been the best boarding experience in my 9 years. I will definitely use Fido's Home here on out! read more

I took my baby Ellie to get groomed here today and she looks so adorable! I was very nervous leaving her with someone because she has never been left with anyone besides myself. However, the staff at Fido's were very caring, kind, and compassionate about everything. The grooming only took an hour and a half, and most places take triple that time! The owner was even nice enough to offer me a tour of the whole place! I will definitely be a returning customer! Thank you again to the staff at Fido's! read more

Fidos Home Pet Inn & Spa - Pet Groomers Near Me - Katy, Texas

Took my dog Toby here & they took such great care of him! He looks so beautiful and clean. I also love that I left very well informed with what was done to Toby. It is obvious that the owner is truly caring about each dog that comes in and it makes me happy to see that. read more

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This is where I take my dog for grooming and boarding. Andy is an amazing owner and always goes extra mile for his customers. There are times when I couldn't pick up my dog on time or forgot to make appointments for grooming, he always accommodated us. I have put my dog there for boarding twice, 5 days and 7 days. I could tell he ate well, slept well and played well there. I would definitely recommend this place to anyone read more

Staff is absolutely great! I boarded my mini schnauzer for about 3 days & him groomed as well. Love the staff and the groomer is absolutely fantastic, I don't remember her name but she's amazing. I've never boarded my dog so I was skeptical l, but after speaking with the staff I felt at ease. I was taken on a tour and assured my baby would be ok. When I returned I was pleasantly pleased. I would most definitely recommend to anyone. read more

This place is the absolute best! I needed a place to take my dog for a walk-in nail trim in between grooming, and when I called Andy was so nice and helpful on the phone. I brought my pup at the time he recommended, and the groomer brought him back right away, and my pup was done in under 5 min! He also liked that he could see me the whole time through the large glass window in the grooming area! And to top it all off, Andy didn't even charge me for the service! Very personable and helpful staff, I've definitely found our new groomer!! read more

This is the best place ever for grooming!! Not only are they very nice people but do the best hair cuts. Wouldn't take my fur baby anyplace else. read more

This is a great place for dogs! We have just boarded our sweet guy here and Andy is very passionate about making sure all of his doggie boarders are well taken care of. In fact, I requested grooming before we picked him up and they use natural products. I appreciated that he didn't smell of strong, artifical fragrance, but was totally clean nonetheless. Fido's Home took great care of our guy and seeing the pics of him on facebook well, made being away that much easier. Knowing he's in good hands is very important to us and we'll certainly be taking our boy to board there the next time we're headed out of town! Thanks to everyone at Fido's Home Pet Inn & Spa! read more

After reading a horrible review and seeing a picture of a dog that was allegedly cut horribly by my usual groomer, I didn't have the heart to take my dog back to her, so I researched I found "Fido's Home". The place is very clean and Randy, the owner is very professional and also friendly and charismatic. He gave me a tour of the place and gave me a brief history of the business. The groomer which is a very friendly young lady (sorry I forgot her name) is a STAR!, true-pro and loves animals. My Zoey loved her and was giving her lots of kisses. She made her look so cute and follow my exact instructions. I recommend you make an appointment prior because I took her the same day I called, a Saturday and had to wait all day to get her back. It was my fault because I called last minute. Next time, I will give them more ahead time and suggest you do the same. This place is great! read more

This groomer gave my tiny lap dog such a beautiful cut! I highly recommend this place. They are friendly, the parking is easy. They have great hours and are very accommodating! This was my first time there but we plan on being back! read more

Our dogs love Fidos! We have boarded them twice and each time the dogs have come home happy! It's so nice to have someone treat your dogs like their own while you are away on vacation. I also took my terrier mix for a grooming appointment and not only does he look and feel better, but the appointment only took 2 hours and I was able to pick him up when it was convenient for me and my family. read more

Great place friendly people! I get my pup who is only 5lb groomed here and they get him very clean. I searched and tried many places around Katy and this place is one of the best. read more

You can tell Andy takes caring for our fur babies seriously! From the time I spoke to him on the phone to meeting him in person, he answered every question, explained the day/night schedule making this experience more comfortable. Being that it was our first time our sweet Huey was gonna be away from us, we felt fine that he would be in Andy and his staff's care. No more anxiety! So from the report, he turned out to enjoy his stay at the hotel, so we'll be using Fidos again in the future! Clean and neat facilities. Lots of room for any size dog/cat. Highly recommend! read more

If you're looking for a place for your puppy to board, get groomed, or go to their doggy daycare, Fidos is the place to go! Andy and his family is extremely thoughtful and loving and you can tell they care about the pets more than anything. We recently started sending our dog Comet to Fidos for a few months now and now it's hard to get Comet to come home because he loves It so much! I highly recommend Fidos to everyone because their staff will treat you and your pets like family! read more

We have been taking our dog to Fido's for quite some time now. We have been very happy and impressed with the price and service we receive. Piper LOVES going to daycare and is always so excited to go inside. I also enjoy picking up an exhausted pup after a long day at work. There have been several times that I have left work late and Andy has always stayed late to make sure I pick up Piper. She had never been socialized before taking her to daycare since we live in an apartment complex so I was worried about how she would do, and we always get positive feedback. She gets to play all day, they feed her meals, and they even practice training if you ask them to. I trust Fido's 100% with my dog and the price cannot be beat. read more

I bought a Living Social deal to get my dog groomed. As soon as I got there, Andy was very welcoming and gave me a tour around the place. He explained to me the different shampoos and which one I wanted to use on my dog. You can really tell he's passionate about dogs as he told me he's got 9 of them! Picked up my dog within 2 hours, and he was fluffy as a cotton ball. It's been a week now and he still looks and smells better than he usually does when I bathe him at home. Best of all, it's just down the street. I hope to check out their boarding services soon. Give them a shot! read more

Best place to board your dog in Houston!! You can tell that all of the people there genuinely love dogs!! I felt very comfortable leaving my pup there over the weekend. read more

I've been taking my dogs to Fido's for a couple of years now and I've always been pleased with the service I receive. My dogs always come out looking and smelling great. Making appointments is always easy and they don't have to spend a whole day away from home. They get the dogs in out quickly. I highly recommend Andy and his staff. You won't be disappointed. read more