Everything was perfect! Fast & easy. I'm a returning customer and I'm happy to be back! The staff are nice, helpful and friendly. Definitely, I would recommend Palm Beach Tan to friends. read more

Very unprofessional and rude staff. They are extremely pushy, switch and bait their customers, and bribe them to leave 5 star yelp and google reviews ! When I tried multiple times to cancel my membership, they kept charging me and came up with different random costs to add. The staff is poorly trained and lacks customer service experience. I will NEVER go back to this location. read more

Went in to sign up for a base tan to start a vacation. Told them what I wanted and they had to walk me thru everything. Afterwards I picked the package and was told to swipe my card twice. Once for the month and the second for an ongoing plan. YOU CANNOT GET A SIGN PLAN. I told them this was just for a month, couldn't do that. Had to be a long term signup. I know how hard it is to try to cancel those plans. I left. Nice try, but not paying for a multi plan when all I want is a single month. read more

What a waste of time it was a switch & bait. They told me I could do one Self tanning and then when I got there, they tried to sell me a monthly membership. They were very pushy and very uncomfortable situation. read more

I've been charged repeatedly by Palm Beach Tan for months even after attempting to cancel multiple times. The most recent charge was $64.95, and at this point it's beyond frustrating -- it's unacceptable. There seems to be no accountability or proper cancellation process, and I'm still being billed despite my efforts to stop it. I've now had to involve my bank to block further charges. Be very cautious signing up here. If you do, make sure you get clear confirmation of cancellation -- otherwise you may keep getting charged with no resolution. read more

First time spray tan. The staff were very friendly, helpful and knowledgeable. Will definitely use again.

I have had a membership with Palm Beach Tan, Chino for going on five years. About a week ago, I was notified that eye protection would no longer be available. In addition, if I wanted a towel, I had to ask for one, it would no longer be available in the bed prior to entering. Today, I was told I cannot tan unless I had eye protection with me, which I didn't have. Then I was told I could purchase eye protection for $5. Or I could purchase, one time use stickers, for $1. I already pay $60 a month, now they are trying to get more money for something they gave for free, for years. Needless to say, I'm not happy. Looking for new options. New members, be aware... read more

The staff here is amazing. are very knowledgeable and the facility is always clean and welcoming.

The manager is so friendly and helpful. Made me feel right at home. Would recommend the chino location to everyone I meet

ILuv2Tan! ( this should be my next password) I'm naturally a very pale gal and it makes me feel blah and boring! HOWEVER, when I'm tan, I feel like the life of the party! Beach Party, that is! It's mid winter and I have a breath taking sun kissed glow! I look as if I'm outdoorsy. (Which I'm not, during winter) Next week I will be getting my first spray tan! Stay tuned for that review! I'm very happy with my membership at the Chino Palm Beach Tanning! They have a variety of tanning beds at different levels. Very clean rooms and beds. Extremely helpful staff! Staff is so sweet, they make sugar taste like salt! If this location (Chino), had a red light bed, I would've gave 5 stars. I wish I could 4.5 stars, unfortunately it's not an option. (Help,Yelp) read more

I love this place! I come here almost everyday and I'm always greeted by name and it's a quick in and out experience! Bri and the manager are the ones I see most and both are awesome! read more

I've been coming here for a few years. Always a great experience compared to other Palm Beach businesses I've been to. The girls are always so helpful and sweet. Very clean environment!!! :) I will continue coming here! Stand up bed is great with new lamps. read more

Disappointed to learn they no longer provide protective eye wear or towels . It's also overpriced .

Staff is professional and very friendly. Salon is clean and beds are on the newer side.

Beds are great! Lotions are WAY overpriced. Staff is friendly. Close to home, my go to spot. read more

Everyone is so friendly and helpful. Great staff! They are very knowledgeable on the latest technology and products and have great recommendations. The beds are great as well. read more

Always a pleasure. Employees are very poliand professional. Place is very nice and beds are always clean. Highly recommended

Was sold a tanning lotion for little over $200 bucks but found the same tanning lotion from multiple tanning supply online stores, Amazon and other distributors for under -$100. I tried to reach out to the manager for a refund as I never used it or even opened the bottle but could never got a hold of her. She never called me after I went in talking to the front desk and left a message. Called and called and nothing. This would be the second bottle I have purchased. The first bottle I bought was $250 and again online I found for just over $100 That's my experience I understand retails having a markup but that kind of markup and can't even speak to a manager in regard to my concern makes me quite angry. read more

Totally recommend this location of Palm beach Tan. The friendliest girls greet you always with a smile. Facility is always clean and organized. They also have a great selection of tanning lotions. read more

Great tanning spot! Staff is friendly and always helpful. Beds are clean and kept up to date. Highly recommend!

I've been coming here for several years and never posted a review because I had a love-hate relationship with them, BUT they've made so many great improvements that now it's all love! I am a spray tanner only. Now that they have TWO spray booths the wait times are so much better! It was really bad before. When there is a wait they always let you know how long and you have the option of leaving and coming back. That's when I hit up the surrounding shops real quick! Just be back on time or you loose your place in line. They remodeled the spray tan rooms so there is finally a place to hang my things!! Both booths spray beautifully. I always use a primer along with exfoliating first and my color looks and stays better. They have booties & hair caps (I double them), nose plugs and lip balm for protection. And they always ask if you want extras of anything. They always have great membership offers. I love that you can put your membership on hold when you're not using it for $7.50 a month, and you don't lose the money. They give it back to you as tan dollars, which I use on spray tan color add-ins but you can use it on other things like lotions. The staff here is always nice and greets me with a smile. Everything always looks clean. The only issue I have is that they do seem to have a staffing problem some days (usually on the weekends). This makes for long wait times at check-in when there's only one person working. Otherwise this is my go to place for a summer glow! read more

Palm Beach Tan - My fav sunless tan primer. - Skin Care Near Me - Chino, California

Great location with a helpful and kind staff, they really walk you through the packages and answer any question you may have. Would definitely recommend this place to my friends! read more

Wait time wasn't bad, as usual. I usually go to the Eastvale location, but was running errands in Chino Hills, so I went here instead. Mia was so sweet and professional. It was fun chatting with her while I waited for my room to become available. A nice start to my day of running errands ... thank you! read more

Great tanning salon! Been going there for a while and always clean and great customer service! Management and team members works well in keeping this salon presentable and clean. read more

I've been tanning at PB Tan for years. I'm always greeted with smiles, like they've been waiting for me. The tanning beds have been upgraded recently and are the best. The personal service is amazing. I highly recommend the Chino Hills salon. read more

Elisa Flores ! Such an amazing employee, very friendly and has the best attitude every-time I go to tan ! 10/10 definitely recommend her

Facility is clean and staff is friendly and helpful. They are knowledgeable about tanning and products. Not pushy with sales.

Palm beach Tan is second to none. The service is amazing, very welcoming and cozy. This place is extended family. The quality of beds and the price is worth it. I would recommend the Chino Hills location to those who are interested in getting color for a vacation, year round or special occasion. Love love love the staff. Thank you for always being kind and welcoming. read more

Friendly, knowledgeable staff! Always welcoming and willing to answer questions. Definitely recommend Palm Beach Tan!

I have to give this location a big thank you for being so kind and informative. Went in just for info and pricing and the staff there is so nice and knowledgeable! They were quick to greet me and answer all my questions! Will go back when I need a tan! Husband said yes to the membership! read more

Absolutely love this place! I've been to a couple different tanning salons and the environment in this one has been the best. The team here is amazing and friendly, they explain everything so well to new comers and are very detailed with any questions you have. The tanning beds are also really great quality, I've been a huge fan of the results read more

Excellent service. The staff is always friendly and knows my name . Excellent value for products and services.

I've been coming here for years and I wouldn't go to any other tan place. The girls here are so nice and knowledgeable. Always making you feel welcomed and take their time with each client. The place itself is always clean. Thanks Kim and Danielle for another sesh. read more

I've been with these guys forever amazing service great staff always a therapeutic experience .. highly recommended for sure

They have great quality beds- and tons of options. The staff is always so friendly and professional. Its also very clean:)

My wife left a high priced piece of jewelry in one of the rooms, and a couple days later when she realized, she called back and they had it in the lost and found for her. Somebody could have easily just pocketed the item, and nobody would have ever known. The integrity of the crew and staff working here it's amazing. Thank you for hiring great folks to work at this establishment! read more

Danielle helped me with my spray tan today and it came out amazing. She was super informative, fast, friendly, and extremely welcoming! I'm really happy with my experience! read more

Absolutely love coming here. I have been coming here for years now and i love all the ladies who work here. They keep the place clean and always remember who you are. They are so helpful when you need to get more product and educate you on what will be best for your skin and goals. Highly recommend coming here read more

People are nice, beds are clean, establishment is clean and it's in a great area to get your tan on!

I am so disappointed in this place. Used to come here a lot when I was in high school but since coming back years later machines are always broken, spray tan machines always down and I'm paying 40$ a month as a membership specifically for the spray tan machine and it's ALWAYS DOWN. Almost the entire month of June they were shut down for a flood and instead of giving a refund for the month they keep my money AND proceed to tell me sorry but the spray machines are down now. I tried canceling my membership but apparently I have to cancel ahead of time so now I'm going to be billed for the month of July. Absolutely ridiculous. Vibes are not it, rude little girls with major attitude when asking for help. Save your money and go to the small business spray tan girls. They care more and you'll actually use your money for something that you want. read more