I have a membership at this location and I enjoy the experience that I have whenever I go. The…read morecustomer service has been excellent lately with the front desk. The current employees working there are friendly and pleasant to interact with. I've had a few different therapists throughout the year or so that I have been a member but that's how it goes with spa chains. One of my favorite therapists left a few months ago but I was able to get paired up with someone new that I like. For an ultra-relaxing experience, upgrade to a hot stone or salt stone massage. It really takes the massage experience to a whole new level. The facial services are great also. I always leave here feeling less stressed and well-pampered. Getting regular massages and facials are a big part of my self-care regimen. Great for mind, body and soul!

Been a member here for years. Love the Waverly and Ballantyne locations. Great facials and massages!read more

I LOVE Angela. Standing in front of someone with little to no clothes on to get a spray tan can…read moremake a person feel self conscious!! But Angela is so professional and makes you feel at ease. This is the only place (and the only person) I will go to for a spray tan!!

Jill was excellent! She was very attentive to the type of "color" I wanted for an event. I was…read moreperfectly "tan" but not overly dark. She was able to match exactly what I was looking for at my age (55).

I booked here after verifying they accepted the gift card I had. I go to check out and she tells me…read morethey've been asking SpaWeek to take down their business and they can't accept the gift card. It is YOUR BUSINESS on the website and you should honor it from YOUR advertisement. The manager came out and didn't give a crap saying "I've been asking them to take it down" over and over again. So her lack of following up for HER company came at MY expense. I had read a lot of reviews of this place screwing people out of money before booking and should have listened. My facialist was fantastic and let me know she would be moving companies so I will be following her to her new place and never returning here. DO NOT BOOK HERE! There are too many other fantastic spas in the area that do right by their customers. This place does not.

I had my first prenatal massage here this morning at almost 24 weeks pregnant. Gina is their…read moreprenatal specialist and she is AMAZING. She took such good care of me and I was in heaven my entire 50 minute massage. The entire atmosphere from the minute I walked in until leaving was very peaceful and pleasant. I will definitely be back here to see Gina!

I went as a part of an event and really felt welcomed by the staff. I was able to get street…read moreparking which was great. There were some nice items for sell and they have a variety of services. I purchased a few things including shower bombs which has a great fragrances. I will come back to support this business. I will return on my own to explore and see what services will be good for me.

I went to a Yelp event here and it was absolutely amazing! I loved getting to learn more about this…read moreLatina women owned business. The staff were all super sweet and knowledgeable. Go here for all your skin care needs!

CYDF is always such a vibe! I had the pleasure of seeing Sam, she was kind and gave me great after…read morecare advice. The whole appointment was so relaxing and soothing. I had the Zen one hour facial and loved every minute of it. Especially the steam and the cool futuristic mask. I love how she explained everything she used and talked about the benefits. There's always a great playlist going too. This CYDF location knows what they're doing and they have some great folks working here. I really enjoyed my facial and can't wait to go back!!!

I was able to enjoy a facial over the holidays! The space is…read morenice, however I did not enjoy being in a room with others while trying to relax during my facial I upgraded from 30 minutes to 60 and to be honest not sure if it was worth it. Although it was nice it was just several different creams. Having been to several spas for facials this was nice but I missed the full experience and relaxation.

I'm suffering from arthritis in my right hip, and I pretty much limped into the room, and 90…read moreminutes later, Lin had me able to walk without pain!

I am very pleased with my massage. I had the deep tissue with Jeni and the pressure was exactly…read morewhat I needed. She has the hands folks for deep tissue and all your massage needs! She books quick.

Erika is absolutely amazing! Erika's customer service is above & beyond. Now that she has a…read morelocation it is even easier to get an appt & scheduling online is so easy. I'm a fairheaded red head & she takes care not to do too dark. Erika puts you at ease no matter how body conscious. I'll never go anywhere else for my spray tan!!!!

Great service with friendly staff. Can't wait to see my final color in a few hours…read more Update - the final color is not as tanned looking as I had anticipated it would be. I did the rapid tan and I waited 7 1/2 hours to shower. Even a friend mentioned I had gotten quite lighter without the initial bronzer that had been on my skin. Addendum - I was told I would be called regarding not being satisfied (the tan also came off patchy within 3 days) and was never called.

I've been very suspicious of waxing 'chains' my entire life, always thinking they would be the…read more'McDonalds' of waxing. But my first visit to European Wax Center was wonderful! After reading other reviews, I booked a Brazilian with Ashley and I loved her so much I bought a package! Ashley was prompt, incredibly welcoming and very receptive to my needs during the experience. She explained each step to me, even though this is by no means my first rodeo, to ensure I was comfortable and felt in control of the appointment. That said, Ashley's technique was wonderful and she had me in and out of the room in 15 minutes (LOVE! Who wants to spend extra time on the paper-lined table, am I right?) I highly recommend both this facility and Ashley for anyone wanting to break into waxing for the first time, or who may be nervous for the full monty !!

I have been a customer for many years at the Arboretum European wax Center. Today I went in at my…read morescheduled time and had to run to the restroom and then received a quick call from my doctors office that I could not ignore. I came out of the restroom at 2:37 and was told I'd have to reschedule my appointment because I was seven minutes late. There was nobody standing around , no customers and I was going to have to come back in 45 minutes!! As I was leaving, I told the receptionist that I was not happy and she laughed at me , so I will not be going back there instead I will go to a different location where they do not laugh at their customers and aren't rude !!!