Oh, man, these people are on a power trip! In November, I attempted to make an appointment and was…read morerudely told that nothing was available until early January. Fine. I made an appointment and was told that I would have to go into their office to pick up the paperwork. Despite living in the 21st century, they were not able to email it to me, nor send it by snail mail, because they were "having problems with the post office!" I found someone else nearby who gave me the first appointment two days later! When I called to cancel my appointment with Dr. Giangobbe, they insisted on knowing the reason. I told them it was ridiculous for me to have to make a special trip to their office to simply pick up the paperwork for THEIR convenience! A short time later, a VERY rude person calls back--already knowing that I just cancelled my appointment--just to get in the last word. Her tone of voice indicated that she took delight in telling me that my appointment was scheduled for next week instead of this week. She sarcastically said, "Goodbye," and promptly hung up on me! Hey, Dr.Mitchell J. Giangobbe, MD, FACS, with a B.A. in Physics and your first medical degree from 35 years ago, please consider assimilating to the 21st century and bring your office out of the 1990s. In fact, encountering these office problems as a prospective patient, I can't help but wonder if you're still stuck practicing medicine with your skills learned in the last century!

I had an evaluation for a large varicose veins that really bothering me and Dr. Gianggobe took the…read moretime to explain the treatment and what I would expect. Kaitlyn at the front desk is a sweetheart and worked with me to schedule my appointments. Also and im very please with the finally outcome. My legs feels great. I highly recommend them.

We were referred to Pinnacle Vein from our primary care office. When we arrived I asked right away…read morehow much the office visit cost would. The receptionist informed me that she would request a call from Billing to answer that question. We never got a call from billing at all. After our second visit they knew they could not do anything for us. They then made a 3rd appointment to inform us that they could do nothing. That created another billable charge. For no reason at all. I talked to billing and they said that is their normal policy. So creating fraudulent billing events is Pinnacle's normal policy.

Kristina was my provider and Daniel prepped me for my RFA procedure. I have never experienced such…read moregreat service. Kristina and Daniel walked me through the process step by step and ensured I was well informed in every step. I am very pleased. ​

Dr. Justin Singh has excellent bedside manner as well as offers clear instruction with a great…read moredelivery. He is patient and his staff is super friendly, responsive and efficient. The office is also clean and well maintained. I highly recommend this Doctor. As a helper for patients : When pulling into the parking area. The building C-100 where Dr Singh is located is on the north side of the parking structure.

Dr. Justin Singh was very caring and real with us. Even did surgery the same day because the spot…read morewas causing my husband so much pain, now 24 hrs down the road he's never felt better!

What do I do when my right shoulder keeps popping out? I am here at AMG Orthopedic to answer…read morequestions. Reception is friendly. Xray went really quickly. The technician was very knowledgeable about positioning me without hurting me. Nurse came in to take vitals and to gather initial information. He succinctly passed it on to Dr. Ratliffe. Nothing the doctor told me was new and I realized it was time to do genetic testing for my condition. Injury prevention and maintenance are prime. The genetic testing is to do conscientious on the effects on my other systems. I am grateful for this practice.

This place is not for me. I have worked in the medical field for over 40 years. I believe I have a…read moregood idea of how patients should be treated. This place saw me once, then ignored me for over six weeks. I went to them in extreme pain and needed help immediately. The medical staff expressed poor communication. I even spoke to the office manager who passed the buck to the doctor and his MA. I agreed that they were part of the problem but as the office manager she should have done something about it. Terrible medical care. Patients are not treated as the priority..!!!

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

Dr. Scherer is a very good doctor. He is kind patient and very knowledgeable. He listens to my…read moreconcerns no matter how long it takes and never makes me feel rushed. He changed the diabetic med I was taking from a tier 3 to a generic. This new pill not only saves me a lot of money, my diabetic sugar levels have come down considerably. I found his staff to be extremely helpful and considerate. His receptionist handles check-in, appointments and referrals. She is very pleasant and efficient. I just don't understand the 1 and 2 star reviews.

1 Star I rarely…read moreleave 1-star reviews, so when I do, it means I was genuinely dissatisfied with my experience and would not return. To be fair, I had a positive experience with Dr. Taffet, and my son's ear tube surgery at St. Joseph's went very smoothly. However, the repeated issues I encountered with the front office staff and communication ultimately overshadowed the positives. My first experience with the office set the tone. I arrived 7 minutes late due to traffic within their parking lot while trying to manage a sick one-year-old with a 101-degree fever from recurrent ear infections and a very active two-year-old. I understand that I was late and that office policies must be followed, but the front desk employee was extremely dismissive and showed no empathy for the situation. I was turned away and told to come back later that afternoon. Another concerning experience occurred 15 days after my son's ear tube surgery. He developed what we later learned was an allergic reaction to anesthesia. When I called the after-hours line on a Saturday, I was told they only assist patients who are within 14 days of surgery. After explaining the situation, the representative eventually agreed to help but repeatedly stated that she would "get in trouble" for doing so. As a worried parent, that was not reassuring. The most frustrating experience involved my son's ongoing ear infections after tube placement. Multiple antibiotics had failed, and I left a voicemail explaining that I work night shift, sleep during the day, and I asked that my husband be contacted ASAP. No one called him that day. When I woke up and called the office, I was met with some of the rudest customer service I have experienced in healthcare. I was given no help before the office closed. My son spent the entire night awake and crying from an untreated ear infection. The next morning, we were simply told to use Ciprofloxacin ear drops that we ALREADY had at home. This information could have been communicated in under two minutes the evening before and would have saved my son a painful night. My baby developed full body hives immediately following his surgery, and we thought the cause was the Cipro ear drops, so that's why I was hesitant to give them. Turns out it was just the anesthesia, but we had no way of knowing that until we tried the Cipro drops again. I have worked in healthcare for 10 years, and what stood out most throughout these experiences was the lack of communication, empathy, and basic customer service. While I appreciated Dr. Taffet and had a positive surgical experience, the repeated issues with the office staff and follow-up care were significant enough that I would seek a different ENT provider in the future.

Made an appointment with these clowns for a ENT visit on 4/23/26. Supplied all requested…read moreinformation, including insurance information. Be advised the computer program will not let you complete the reservation until the insurance information is complete. I get a call in the late afternoon the day before that they are cancelling my appointment with no explanation other than claiming they had no insurance information which they in fact already did. I suppose you have to read English to understand the entries so I'm out luck. I would never consider using this service, nor would I recommend it to anyone else. This company obviously does not take your time seriously.

I have been seeing Dr Copoloff for a few years now and he has always been spot on for the care of…read moremy feet. Being a diabetic it is so important to stay on top of their care. If you need a great pediatrist this is the guy

can't seem to find the location on chauncey lane but here's my review:…read more Very friendly staff and Dr. very thorough This was my 3rd visit to him for the same issue and a different one Give me several options. Newer office building hard to find.

Unfortunately I came to WVNC for the convenient location. I have been doing HRT for longer than Dr…read more Huynh has been out of medical school. I explained my history but it fell on deaf ears. All they are concerned with is lining their pockets! First visit $195, then $15 blood draw, then paying upfront for ordering of pellets of $122.54, then a follow up of $175.50 then finally the insertion of yet another $195!!! There were 2 other blood draws of $15 each. I had been paying $300 from a specialist up until just recently she raised her price to $350. And yes, that's pellets and insertion. I paid WVNC almost $800 to feel like shit!! Dr Huynh did not listen to me, she reduced the dosages to my detriment. Then, when it was time for next insertion, they want to do a follow up, then pay up front for the ordering of pellets, then another appointment for insertion. WTF!! But, then Dr. Huyhn tells me she thinks we need to wait because of my levels. Again, did not listen, I told her my history. Thank goodness I was able to get with my previous provider who knows what she is doing and I will be feeling better soon. My mistake for taking convenience over experience. Additionally, they push their supplements. Worst experience ever. I am too old to deal with incompetence and doctors who don't listen. If that is what you want then WVNC is the place. Think twice and real hard before going here; they don't listen, push crappy supplements and charge an exorbitant amount of money.

After having my first meet and greet appointment, that was complementary as I was leaving, I got an…read moreappointment for my look at treatments. They collected a $25 deposit. From what I understood it was for people that don't keep their appointments as in not show up. My appointment was on Monday. I canceled my appointment on Friday because my husband surprised me with a little road trip. Clearly more than 24 hours ahead of time I called to cancel my appointment. Asked for my deposit back and I was refused. The $25 is completely nonrefundable. If I were to make another appointment in the future, they would use that towards my appointment, but that is not what I wanted. I would've liked my money back and when I make another appointment for them to take another deposit that would've been fine. I will never walk foot back into that office because it's under principal at this point how dare they keep my money?