This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

John was super helpful and kind. He went above and beyond to make my car drivable while I wait for…read morethe estimate for insurance and explained things well. I went to a different shop before I found them and they were so demeaning and unhelpful that I took my business elsewhere and I'm glad I found J&K! Night and day difference. I am so grateful!

Incredibly honest shop that performs great work. My wife had the mirror knocked off her car while…read moreparked and they were able to salvage the mirror body and get her a replacement connection cheaply. I had a major dent in the side of my car. Most places would have said I needed to replace the entire door. They went in there "old world" style with hammers and tapped the dents out. Looks great. 10/10.

Had a wonderful experience and Hynes Auto. I had rear bumper damage and brought it in for an…read moreestimate and eventually picked Hynes. Hynes wasn't necessarily the cheapest option, but the evaluation was fair and I had no doubt they would do the job the right way. Laura was amazing every step of the way. Was very transparent with the process, helpful, and made me know I was picking the correct place. It was also finished in a speedy timeframe, much faster than other places and the job was done very well.

Run, don't walk, to Hynes Auto in Chestnut Hill! After beingsideswiped, Laura went above and…read morebeyond, to work with difficult insurers, find approvedparts, come in on budget, and complete early, my car repairs. Laura did her very best to make this difficult experience bearable, keeping me informed and using judgment and professionalism.Highly recommend!

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!

Hynes Collision provided excellent service from the moment I arrived. I was greeted promptly and…read morewarmly by the friendly staff at the front desk, without having to wait. Joe T. immediately took the time to address my concerns, carefully evaluating my car and explaining what needed attention. I especially appreciated the courtesy, professionalism, and genuine concern shown throughout my visit. It is refreshing to receive service that is both efficient and personal. I would highly recommend Hynes Collision and its staff to anyone looking for knowledgeable, attentive, and trustworthy service.

I had a wonderful and easy experience. Coming in I had some terrible news and the last thing I…read morecould think of doing is dropping my car off and filling out all the paperwork. Everyone immediately saw and came to help me out and was very kind. I can't thank them enough for how easy they made the process for me. When I went to go pick up my car, Vincent was the one that worked on it. He was extremely friendly and nice and showed me my car. He did such a wonderful job on my car and leaving some extra thoughtful things behind. Thank you so much again and hopefully nothing bad happens but I would definitely be coming back for sure!

Service was great! No frills but efficient, fast, good value for the work they did and convenient…read morerental arrangements. Bonus puppy love at no charge! Thanks Needham Collision.

My Honda HRV got some front end damage from debris from a blown truck tire. Needham Collision took…read morecare of the repairs quickly and my car looks new! I would highly recommend them for any auto body repairs!

World class service. Looks better than before the accident. Went above and beyond. Hopefully won't…read morebe back, but if I need a body shop again, will definitely return.

Highly recommend! Robert gave me a fair quote for a full bumper respray, he helped me patch up the…read morescratch as well. Incredibly honest guy with elite skills. I'll definitely be back!

I brought my car in for some fairly easy body work. I stated I wanted the front splitter, mirror…read morecap, hood, and lower rear door refinished all in the same green. I got a quote from them from them for around $1400 which included them dissembling the car, painting it, and then reconditioning it before picking it up. When I arrived the first time, my driver mirror was still unpainted. The front splitter was painted black not green, and the hood was painted extremely poorly. They also never cleaned my car even though I was charged for it. So I had to bring it back a second time, showed them my hood was still unpainted in some areas, the car was never even cleaned even though I paid for it and my mirror was still unpainted. What appeared to be the owner came out and realized how poor of a job they did he was very nice and stated they would correct the issues but I'd have to leave my car there again, which was fine. When I picked my car up for the final time it was cleaned, no sanding dust all over my interior and exterior. But the hood was touched up very poorly, instead of repainting the whole panel again they just touched up the areas they missed very poorly instead. My mirror cap was painted green, but they broke the mounting clips and instead of telling me they broke it or getting a new mirror they used double sided tape to stick it on since can't be secured with the clips they broke and it fell off on my way home. The mirror glass shakes violently on the highway indicating they broke more than just the mirror cap that was supposed to be touched and didn't tell me they broke either.

Really cleaned up my 2006 Jeep, replaced rotted floorboards, gave it a beautiful Hydro Blue paint…read morejob, check out the before and after! Great quality and value for a reasonable price. Highly recommend them - they're working on my '99 Mustang as we speak!