I cannot thank all of the staff and especially Dr. Iseman and Annie, for taking such excellent care…read moreof my wife. What can you do if you're in Myrtle Beach and your from out of town and you have a dental emergency? Call Myrtle Beach Dental Associates. Hands down this was an outstanding find and experience. My wife's entire front tooth broke and fell out and we were in town for a family funeral. I called numerous dental offices, all were nice, but only this dental artist could immediately see my wife, he fixed her smile in only a few hours and were extremely fair with the price. The facility is brand new too. I cannot say enough nice things about our experience. Highly highly recommend.

My appointment was at 9:15 a.m., and I arrived early at 9:05 to fill out the paperwork. At the…read morefront desk, a guy told me the X-ray and exam would cost $290, and he repeated it several times. However, when I was taken to the room, the assistant said it would actually be $309. When I asked why, she said, "It's just a $10 difference," which is not true -- it's $19. I told her I would be paying cash (no insurance) and that I didn't appreciate the price changing before we even started. She said she would go check the price and never came back. After 40 minutes, I went out myself and found her just standing there. She said they had increased the prices and that the front desk "didn't know." Then the doctor, Robert Huggins, came in and said prices were higher because I made the appointment "a month ago." That's not true -- I scheduled it three days before. He apologized and agreed to honor the original $290 price, and even said he'd do it for $280. He gave me anesthesia at 11:10 a.m. and said he would start in a few minutes. But he didn't come back for almost an hour -- until 11:55. By that time, the anesthesia was already wearing off. When I told him this was unacceptable, he said, "You're right, I should've told you to come next week, because I'm too busy today." Then he gave me two options: he said he could either start right now and finish everything in 15 minutes, or reschedule me for another day. So basically, after sitting in that chair for three and a half hours, hungry, numb, and ignored, he suddenly decided my treatment could be rushed in just 15 minutes. That's not normal, and it's absolutely unacceptable. Even though it was an emergency for me and I decided to let him fix the tooth that day, I left the clinic completely drained and disappointed. No one offered water, no one apologized. At the end, he gave me a $50 discount, and I ended up paying $618 in total. I will never come back to this place again -- and I don't recommend it to anyone who expects respect, honesty, and professionalism

Molar crown number 31 fell out today while flossing. I called several dental offices in the Myrtle…read moreBeach area with no avail until I got a hold of Dr. Butler's office at Dunes Dental Associates. Inga answered the phone and got us in right away! So thankful for the great and fast service.

From the owner: Myrtle Beach Dentist - H. Eugene Butler, III, DMDDunes Dental Associates - General and Cosmetic…read moreDentistryWhen you visit our office, your smile is our top priority. Dr. Butler and our entire team are dedicated to providing you with the personalized, gentle care that you deserve.Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. This website is a resource we hope youll find both useful and interesting.

My appointment was at 9:15 a.m., and I arrived early at 9:05 to fill out the paperwork. At the…read morefront desk, a guy told me the X-ray and exam would cost $290, and he repeated it several times. However, when I was taken to the room, the assistant said it would actually be $309. When I asked why, she said, "It's just a $10 difference," which is not true -- it's $19. I told her I would be paying cash (no insurance) and that I didn't appreciate the price changing before we even started. She said she would go check the price and never came back. After 40 minutes, I went out myself and found her just standing there. She said they had increased the prices and that the front desk "didn't know." Then the doctor, Robert Huggins, came in and said prices were higher because I made the appointment "a month ago." That's not true -- I scheduled it three days before. He apologized and agreed to honor the original $290 price, and even said he'd do it for $280. He gave me anesthesia at 11:10 a.m. and said he would start in a few minutes. But he didn't come back for almost an hour -- until 11:55. By that time, the anesthesia was already wearing off. When I told him this was unacceptable, he said, "You're right, I should've told you to come next week, because I'm too busy today." Then he gave me two options: he said he could either start right now and finish everything in 15 minutes, or reschedule me for another day. So basically, after sitting in that chair for three and a half hours, hungry, numb, and ignored, he suddenly decided my treatment could be rushed in just 15 minutes. That's not normal, and it's absolutely unacceptable. Even though it was an emergency for me and I decided to let him fix the tooth that day, I left the clinic completely drained and disappointed. No one offered water, no one apologized. At the end, he gave me a $50 discount, and I ended up paying $618 in total. I will never come back to this place again -- and I don't recommend it to anyone who expects respect, honesty, and professionalism

I was dealing with a discoloration on one tooth, and a front gap. He solved both issues quickly and…read moreeffortlessly at a reasonable cost. Now I am more confident to smile!

Stay away from this dentist office at all costs. Their work they do is great, but their prices are…read moreexorbitant and they don't work with any insurance companies. I've received additional bills more than five months after the work has been completed. They're simply better options available in Myrtle Beach.

I love doctor pournaras as my dentist. However, his dental hygienist was very rude to me during…read morethis past appointment. She criticized and ridiculed my teeth for the entire practice to hear. She is so loud, stating that my teeth were stained from drinking "coffee and wine". I've never felt so embarrassed. The other hygienists that I've had have always been great. But this one today would not stop. She put me in a really bad mood.

I called as soon as they opened the practice because of a painful molar which had bothered me for a…read morefew days. Several dental offices, to include my former dentist, could not accommodate me until the following week. Dr. Whalen was ready to see me within the hour; I walked into a welcoming, clean, comfortable waiting room providing books and magazines for an eventual wait, but was invited to an examination room right away. Dr. Whalen is a smiling, relaxed, friendly gentleman who makes you feel at ease, is approachable and patiently listens to your concerns, then performs a thorough exam ( including X-rays) and explains the reason for the issue and the steps to address it. I was sent to an endodontic specialist the same day, and returned to Dr.Whalen for the oral surgery the following day. The entire staff reflects the same smiling, friendly attitude and it is a relief to know that we have a dental office nearby we can rely on. Five stars, well deserved!

After my last visit with the new hygienist, I'm not entirely sure how I feel. She was rude and…read morerefused to do my cleaning. I wasn't comfortable with her diagnosis and questioned it being that I have never heard this from any of my previous hygienists. I'm now having to seek a second opinion and despite the fact I was willing to sign off on her recommendation, she refused to clean my teeth due to her own personal morals. I've literally never dealt with a situation like this before and I am floored that this even happened. I just received a phone call a few days before I was supposed to go in for my cleaning with Dr. Whalen stating that they are dismissing me and my family from their practice because they don't feel they're a good fit. I'm feeling my feelings on questioning the hygienists diagnosis didn't settle well and I'm grateful that I have an appointment set up with another doctor for a second opinion. I fully plan on sharing those results when I receive them. Extremely unprofessional of this practice to treat people so badly and be so dismissive. Not a good look for a new practice and I'm sure as time goes on, we'll be seeing more reviews like this. Not a good practice if you have any sort of dental anxiety, don't blindly believe a diagnosis and expect to be treated with kindness, respect and compassion. Dr. Whalen went as far as comparing my diagnosis and doing my cleaning to "painting over termite damage"! This was awful, embarrassing and uncalled for.

Top Notch dental care. Friendly staff and Doctors. The Doctors really do care about you and your…read morehealth. I really enjoy the atmosphere they have in the office.

Horrible experience from start to finish. The administrative staff is unbelievably rude and…read moreunprofessional. When you call, you almost always get an answering machine--and no one ever calls back. On the rare occasion I actually got through to a person, I explained that no one had returned my calls. Instead of helping, the woman on the phone flat-out called me a liar and insisted someone had called me "numerous times," which absolutely did not happen. That alone was enough to ensure I'll never return. The dental side isn't any better. You never get the same hygienist, even if you specifically request one. There seems to be extremely high staff turnover. The same goes for the dentists--you never see the same one twice, which makes continuity of care nonexistent and confidence in treatment very low. Overall, the customer service is terrible, the office is disorganized, and the experience is frustrating and unpleasant. There are plenty of dentists in Myrtle Beach--do yourself a favor and choose literally any other one.

Grand Strand Family and Esthetic Dentistry at the Myrtle beach location is not an office I'll…read morerecommend to anyone! I've had a horrible experience all 4 visits l've attended. Walter J. Machowski jr is indeed prejudice, he's been extremely rude and unwelcoming every visit. He's careless, remorseful, unapologetic, and inconsiderate of how he treated me. Im disgusted with him and how he treated me as a patient, and don't plan on returning to that office ever again!

I am super impressed they are going the extra mile on a follow up I did not expect that. I just had…read morea new hygienist super smart young lady.

I contacted the medical center several weeks prior to my appointment to confirm that my insurance…read morewould cover the visit, aside from my required co-payment. I was specifically assured by the staff that they accepted my insurance and that the services would be covered under my policy. On the day of my appointment, the visit went well, and upon checkout, the receptionist again confirmed that everything had been processed correctly and that I was only responsible for my co-payment. Based on these representations, I left the facility with the understanding that my financial responsibility had been fully satisfied. Approximately one month later, I received an unexpected bill in the mail stating that my insurance had not covered the full amount of the services rendered. I immediately contacted the medical center for clarification and was informed that the charges were not fully covered by my insurance after all. Had I been properly informed beforehand that the services would not be covered as represented, I would have had the opportunity to make an informed financial decision regarding the appointment and treatment. Instead, I relied on the information provided by the medical center and proceeded under the reasonable belief that the visit was covered except for my co-payment. As a result of the inaccurate information and representations made by the facility, I am now facing an unexpected financial obligation that I did not knowingly agree to incur.

The dentist is pretty nice; but the people working up front is very nasty. If you can; go elsewhere…read morein Horry, Georgetown, or Brunswick counties. The people doing the insurance don't know what they're doing. I had to call BC/BS of SC so they could explain things to them.