Ernest is totally amazing. Not only is my car in perfect shape now at the most reasonable price…read moreeverrrrr.. my boyfriend's truck has now been running great for a month straight! He and his crew at Bayou Automotive are so nice and are intellects. I totally recommend them! So does my boyfriend!

Outstanding service. Called to have a dead battery replaced. As soon as I got there, Ernest jumped…read moreright on it and completed the replacement in 20 minutes. Very personable and professional. Very fait prices! Great experience!

They make you very comfortable and Mr. Villanueva is especially nice and very knowledgeable and…read morefair Thanks Georgianna

The best around looking for a great car go check out fontainebleau auto sales you want be sorryread more

Jade and the gang were awesome! Great facility, friendly people and no hard pressure tactics.read more

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

Top notch service. Completely changed my opinion on buying…read morea vehicle. Tristen was very genuine. Had great conversation with him. Jessica was very knowledgeable and helped facilitate everything for the admin side. CarMax is straight forward and fair. don't waist your time with a shady traditional dealership.

I didn't buy a car here (yet) but I had a great shopping experience. We were greeted quickly, given…read morea layout of the lot and left to our own devices. We were able to easily shop several cars, narrowing down which ones would work for us and which ones wouldn't all without interference by pesky salesman. When we did have a question, we went to the desk and received help. So, while I can't comment on buying process, the shopping process gets two thumbs up!

Had a really great experience overall!…read more Ivan Lopez was an awesome salesperson from start to finish. Since we were purchasing from out of state, he really went above and beyond to make the process easy. He FaceTimed us, sent plenty of videos, answered all of our questions, and got all the numbers together before I even made the trip out there. Once everything was lined up, I booked my flight, and Ivan made sure the entire process went smoothly when I arrived. He took his time showing me how pretty much everything worked,which I definitely appreciated, especially since I had about a 5-hour drive home! He also made sure the truck was cleaned up and ready before I arrived. Even the guys detailing the truck were super friendly, welcoming, and made the experience that much better. ( not to mention Ivan checked to make sure I made it home) Also, a big shoutout to the Finance Manager, Lon! He was extremely transparent and went through everything with a fine-tooth comb. You can tell he takes pride in making sure everything is done RIGHT and that you understand exactly what you're signing. I would 100% recommend checking this place out. Definitely ask for IVAN LOPEZ! By the time you leave, you'll honestly feel like family. From the front office to the back office, finance, maintenance, and everyone in between.....the entire team was awesome! Thank you guys for making what could've been a stressful out-of-state purchase such a smooth and enjoyable experience. I'd absolutely do business with them again!

Horrible service department. Been there 3 times in one week to get my vehicle working right.read more

I bought a car yesterday 5/20/26. My experience from start to finish was nothing short of amazing!…read morePERCY was hands down the best salesman to work with. He was straight to the point, no haggling, respectful, and made the whole car buying experience for my daughter to witness unremarkable. Percy stayed over an hour after closing time to make sure the deal was complete. Percy was attentive in showing my daughter all the features of the car and helping her set up the Kia app. I highly recommend Kia of Covington to anyone. Make sure to ask for Percy if you want the smoothest and fastest car buying experience!

I purchased a vehicle here and elected to include several optional products. Within 30 days, I…read moredecided to cancel those products and submitted the required cancellation forms to the finance department. After receiving no response to follow-up emails, I returned to the dealership in person. I was given copies of the signed cancellation forms and told they had been sent to accounting. However, after contacting the administrator, I was informed that the cancellations have still not been submitted. I am concerned about the lack of follow-through and communication. I am simply asking that the dealership process the cancellations that were already completed and agreed to. I would appreciate prompt resolution and confirmation that this has been submitted. Edit~~~~~~~~~~~~~~~~ You can see below where Todd, working on behalf of the dealership, stated that the issue had been resolved. That reply was posted roughly four weeks after my original review. However, the matter was not resolved at that time because I had not yet received the refund. The dealership cancellation form states that processing would take 4-6 weeks. After 8 weeks, I had still not received a refund, and my lender had no record of any funds being applied to my loan. As a result, I sent a formal demand letter. The dealership later informed me that the check had not been sent. According to the documents and tracking information I received, the check was dated approximately one week before it was mailed and was mailed shortly after my demand letter was sent. For anyone considering optional products, make sure you understand the cancellation process and keep copies of all paperwork. If you cancel products, document your communications and follow up regularly. Also, make sure you receive an itemized breakdown of your purchase. I did not receive one at delivery and had to request it afterward. In addition, when I picked up my license plate, I did not receive the registration window sticker and will be obtaining a replacement through the OMV. At the time of this update, more than nine weeks had passed since the cancellation request and the refund still had not been applied to my account. Based on my experience, I was disappointed with the handling of the cancellation process and the communication surrounding it.

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

buyer beware!!!! I believe the website indicates it's an…read moreauto auction out of Atlanta and not related to the small car dealer in Abita Springs LA. This company is an online auction for repossessed cars. they tried to sell me a car. the VIN given was an invalid number, the car was different in photos than descriptio. red flags everywhere. done get scammed by Abita Motors Auxtion.

Rarely do I leave reviews but I felt that this is REALLY important. Abitamotors.com auction site…read moreis a SCAM. I was interested in one of the cars being auctioned at their site, so I looked a little deeper into their business. Initially, i found a couple of online forums that provided positive reviews about the "auction company" but the words used by the original posters were eerily similar. Sure enough after using Google lens to investigate one of the pictures used on their site, i found all the pics posted at another auction site with a YouTube video posted two years ago. I guess you really can't trust online forum posts or reviews anymore. Either they're posting the reviews themselves or have friends and family posting them. SMH. I almost completed their registration process of uploading my driver's license pic and a picture of me holding my driver's license. One can only imagine what they intend to do with your information.

Excellent service every time I go in. Helpful and courteous staff!…read more Attention to detail was spot on.

I was very disappointed with my recent customer service experience with Mercedes-Benz of Covington…read more When I initially called, I was placed on hold for an extended period of time--well over five to ten minutes. When the representative finally returned, I explained that I wanted to schedule a service appointment and was transferred to another person. Unfortunately, the experience did not improve. While providing the information needed to have my vehicle serviced, the representative came across as rude, impatient, and rushed. I felt as though I was an inconvenience rather than a customer attempting to do business with the dealership. For a dealership representing the Mercedes-Benz name, I expected a much higher standard of professionalism, courtesy, and customer service. The quality of a business is often reflected in the people customers interact with first, whether over the phone or in person. I strongly encourage Mercedes-Benz of Covington to evaluate the customer service experience being provided by its staff. Employing knowledgeable people is important, but professionalism, patience, and courtesy are equally important. Experiences like this leave a lasting impression and ultimately influence the reviews and reputation of the business. Unfortunately, my first impression was not a positive one.

Blue Harbor is first rate, we used them for months. The service and value is well worth the money…read more After my husband's death I contacted them to cancel his membership and they called back the same day to help with the issue. Customer service second to none. Thank you, Blue Harbor!

Just switched car wash membership from Pelican Point. It takes entirely too long to get through the…read moreturnstiles to the wash here. Have to decline a receipt, have to decline interior cleaning every time. Was behind the car in front of me for over five minutes while she talked to the girl hitting the buttons. It's a car wash you are negotiating middle east peace deals make a damn selection.