SECOND UPDATE: (I can't add another update to my previous review)…read more Back to 2 stars: Andrew emailed me again to thank me for updating my review. He then asked me to remove the mention of a refund from my review because other people might try to take advantage, and to please take down the photos because it's hard to run a small business. Though he acknowledged "I know it's too much to ask," it's totally inappropriate. I told him that it's unethical and against Yelp's terms of service to ask a customer to remove factual information from a review, and that it's not my responsibility to manage his company's reputation or what other people might do based on an honest review. Going back to two stars for these inappropriate tactics.

Our experience was an 11 out of 10!…read more They did an amazing job on our house and we couldn't be happier. The difference is in the details. The previously neglected areas of our house was left sparkling. We've had our house cleaned around eight (8) different times (before CleaningDash cleaned our house today), and we have been unhappy every single time. We have a large house (for Chicago) and every cleaning company seems to have disclaimers about how to prep one's house ahead of the cleaning. CleaningDash did have similar disclaimers, but at the end of the cleaning the disclaimers did not matter. Our house is now cleaner than it has ever been. At one point in the past, we even paid for two (2) cleaners to double-team our house, and their work product was disappointing compared to CleaningDash. Our cleaning service worked tirelessly to make sure our house was as clean as possible. CleaningDash's cleaning service was so far beyond every other cleaning service we have hired in the past, I know we won't be able to go to another cleaning service after this exception experience- it would be a waste of our time, and a waste of our energy. We are so happy with the service we received from CleaningDash, I don't even know what to say other than we will be a repeat customer, and I will share the company's information with other people in hopes of driving more business to CleaningDash! Highly recommended!!!

UPDATE: BEWARE OF FAKE REVIEWS! I submitted the same review on Google and it lasted less than 24…read morehours before it disappeared! Before I submitted my Google review, there were only 3 Google reviews for this business. After I submitted my one-star review, within 24 hours, another 9 five-star reviews were submitted, and my review disappeared. Highly suspicious!!!!!! USE THEM WITH CAUTION! If you express any dissatisfaction about their service, they have an attorney and might threaten to sue you!!! Timeline : Prior to the cleaning: Daria: The estimate for the move-in/move-out cleaning for your apartment is two cleaners for 2.5 to 3 hours. Day 1 of the cleaning: The cleaners came in at 1:10 pm (appointment was 1:00 pm). I opened the door for them and left for work. After cleaning started: Daria: The girls looked at the apartment, and decided 2 hours was not enough. They would need the full 3 hours. Before 4:00 pm: Daria: The girls said the apartment was in bad shape so the would not be able to finish today, and they need to leave at 4 so if you want them to finish the cleaning, they will have to come back and cleaning it for another 1 to 1.5 hours. Me: What are left? Daria: The kitchen and the floors. After 4:00 pm: Daira: I know you are confused about the extra hours. We are not trying to keep adding hours so we can charge more, but your apartment is in really bad shape and we want to have the job done. Me: What if they still don't finish after adding 1.5 hours? Daira: They will work until they finish even if they exceed 1.5 hours. Me: Will I be charge for even more hours beyond the 1.5 hours? Daira: No. Therefore I scheduled the extra hours with Daria for the next day. In the evening: I visited the apartment and found a few things that are not clean that are supposed to be cleaned according Daria, including the bathrooms and the closets. I texted Daria about those. Day 2 of cleaning: The cleaners came at 8:10 am (appointment was 7:30 am. Daria called at 7:30 am and told me they would be there at 8:00 am). I opened the door for them and left. Daria came to the apartment at 9 am and I showed her the things that have been cleaned by them but are not clean to my eyes. In the evening: I visited the apartment again, and found the things that I showed to Daria are still not clean. In addition to that, the kitchen cabinet doors are still greasy and full of oil drops. The microwave and the oven are still completely dirty. Afterwards: Daria: Have you received the invoice? Me: Yes. But the apartment is still not clean especially the kitchen. You mentioned your team would do the job until my satisfaction. (Note that at this point I HAVE NEVER MENTIONED THAT I WAS NOT GOING TO PAY HER.) Daria: My attorney will be contacting you soon. I will be sending you a demanding letter. I will be disclosing the pictures of the apartment before and after cleaning. Me: I never said you didn't cleaning the apartment. I said your cleaning was not to my satisfaction as you promised. Daria: The microwave and cabinets are still greasy because they didn't have enough time to do the proper job! (My comment: remember that Daria promised that she would not charge more beyond another 1.5 hours if they had to take even more time to finish the job.) End of timeline. My thoughts: 1. I was fooled by all the 5-star reviews here. I did see some reviewer-posted pictures showing stuff being dirty, but there's no review associated with them. It was strange to me but I didn't think too much about it. Now thinking back, maybe the review associated with those pictures is really bad and was magically removed. 2. I never said to Daria I was not going to pay her. I just mentioned that she should keep her promise and finish the job. That triggered her having her attorney to demand the payment from me. 3. Who would have an attorney at hand that's always ready to deal with clients that are not willing to pay in time? I can only imagine how many unhappy customers they got! I believe that says something about the quality of their service. 4. I used a cleaning service not because I'm rich or too lazy. I'm neither. I used a cleaning service because I believed they were professional and would clean the apartment better than I would myself, and so I could have a nice and clean home when I moved in. I was wrong. I found that for the things that they didn't clean properly, I could easily clean them after my own experiments. The attached photos were taken after their cleaning, and show that lots of dirty things they left behind could even be wiped off with wet paper towels. 5. I understand cleaning service is a tough and underpaid job because I'm working class myself. That's why it was never my intention not to pay her. 6. If you just need regular house hold cleaning, please ignore this review because I haven't used them for that. They are probably fine for that according to other reviews.

Daria and her team at D&M are wonderful! I've contacted them for cleaning off and on for over a…read moreyear and have always been impressed by their thoroughness and professionalism. The past couple of weeks were super hectic, and I needed help getting my condo in order. Daria responded right away when I contacted her, and Veronica fortunately was able to come the next morning. She was friendly, right on time, and sweet to my barking pup. I didn't realize how much love my place needed until I returned to a spotless home this evening. What a relief! Thanks again, D&M!

These folks are the best! Thorough, quick, friendly. We wouldn't use any other cleaning service…read more Highly recommend!

They are reliable, flexible and do a very good job! We started with a few one time cleanings that…read morewe were able to schedule online before having holidays guests. Now they come every 3 weeks. I'm not sure other services offer this. They work with us if we need to change things. They have been great to work with.

Our non-profit organization has been using Maids Around Chicago for a few years now and we are…read moreconsistently impressed by their professionalism and thorough cleaning. They always arrive on time, are incredibly detailed in their work, and leave our studio looking sparkling clean. The team is friendly, reliable, and readily accommodates any special requests I may have. Highly recommend them!

I had a great experience with this company. I have hired them 4 time already and was never…read moredisappointed! they come on time ,they communicate , they are very reliable, they did a great job and they are very nice .. I will recommend them to everyone!

I just got home after being gone for 2.5 months. My ex squatted at my apartment with her large dogs…read moreand destroyed my home. These ladies came in and got my apartment clean and all the stains removed from the carpet. They were friendly, fast, organized, and efficient. I highly recommend this service.

The team is amazing! Really easy to schedule and they went above and beyond my expectations. I…read morecan't wait to have them back!

I completely agree with the other 5-star reviews. I am so pleased to have found Carmen and…read moreAlejandro and their service. They charge a fair price and do excellent quality work. They leave our house not only clean, but beautiful. I had constant rescheduling problems with other companies, but Carmen and Alejandro are the nicest, most reliable people. They always text the night before and have never cancelled.

Hello Chicago neighbors, if you are looking for a reliable, conscientious house-cleaning service,…read moremy wife and I recommend Guevara's Cleaning Service. They have been cleaning our house for 5 years and they are reliable but also flexible with scheduling and will accommodate specific requests, such as cleaning window sills and tracks. We have also found them to be affordable in comparison with other house cleaning services we have used in the past. Finally, they are very nice people!

She is a good communicator and I was away in another state. She did a thorough job at a reasonable…read moreprice. She is positive and upbeat and a very hard and competent worker. She sent pictures of the finished job and did great work! I highly recommend Guevara's Cleaning!

Firstly, Violett is very responsive and is truly like the energizer bunny. Not kidding. I was…read morelooking for a new cleaning service and based on yelp reviews, contacted Violett. Even though she was out of the country at the time, she promptly returned my call. It was decided that she would visit my home to establish a price for a required deep clean prior to starting an every other week schedule. When she visited my house, she was very thorough and quickly pointed out all of the ways in which my family lives in a disgusting house! Kidding. She was not at all judgmental but definitely set an expectation relative to what would be cleaned upon that initial visit - all of the window coverings (plantation shutters), all window sills, door frames, all baseboards, wood floors (washed and dried by hand), tops of kitchen cabinets (people actually clean that??), all light fixtures, exhaust fans, etc. I'm going into such detail to make sure it is obvious why I truly expected my house to be spotless. The first day, I was to have three people for an unlimited time (Violett said they would clean until all of the work was done). They were a few minutes late and only two showed up (one was sick). No big deal. The two ladies were extremely pleasant, and I had very high hopes. After they left, i looked around. Some things weren't done or weren't done well. Ok. Maybe they were exhausted by the time they reached the last of the rooms. Violett called later that day to see if I was satisfied. I told her that her people were really nice but I was a little surprised that a few things weren't done well or at all (particularly in the kitchen). I was surprised because my expectation had been set when Violett first looked at my house. She said that they must have been tired because it is not usually a job for two people but that they would start in the kitchen next time and do a deep clean of the kitchen. I thanked her and felt her customer service was appropriate. Well, along cake visit two. About twenty minutes or so late. Not fatal but a trend perhaps. I had a few very specific things I was looking for after they left. They missed almost everything they missed the first time around (except the cabinets!). I hadn't told Violett about all missed things, because I wanted to give the team another try. Things missed (both times): the exhaust fan in my boys' bathroom, window sills - two dead flies in each of the kitchen windows (had to actually open shutters to see), cup marks on granite counters, plus rag marks from where the counters were wiped. I could go on, but I am truly not trying to be petty. And I am definitely not picky. I'm pretty relaxed about the house, actually, but a high expectation had been set, and it simply wasn't met. Again, Violett followed up, but I had to tell her to remove me from the schedule. Maybe it just depends on who you get....

Have been using Violett's Cleaning Service about two years and very satisfied with their cleaning…read more If you see a certain area may need extra attention just them know and it will be addressed. A big plus very flexible with our changing schedules, also if you have pets do not worry our Max loved the ladies. Sandra J