Above and Beyond - Truly Exceptional Service…read more A couple of days ago, my truck's clutch gave out while I was driving from Seattle to Boise for an urgent family matter. I was stranded on the highway and really in a pickle -- but calling Ruggles Auto Repair turned everything around. From the very first call, they treated me like family. They offered to drive me after hours to a nearby town just so I could rent a car and make it to where I needed to be. The next day, they worked tirelessly--well past closing time--to replace the clutch and get me safely back on the road. They even brought me lunch while I was waiting in the lobby. Who does that anymore? Their kindness, honesty, and dedication are something you just don't see often these days. If you ever need car repairs and want to be treated with genuine care and respect, Ruggles Auto Repair is the place to go. They turned a stressful breakdown into a reminder that there are still great people and great businesses out there.

So thankful for everyone at Ruggles Auto Repair! Today they arranged a tow from my home and…read morecompleted the repair while I was at work--something that would've been a major headache anywhere else. One of the biggest frustrations I've had with car maintenance is finding service that works around a full-time schedule. Ruggles consistently finds ways to make things easier, and that flexibility is a game-changer. Now, I know this might sound like a biased review--my mom, Deana, is the warm, welcoming face you'll see at the front desk. But hear me out: I've watched time and time again as everyday customers receive the same care and attention I do. Whether it's Victor going the extra mile or the team doing what they can to accommodate real-life schedules, they treat people with genuine care. That's not family favoritism--it's just who they are. If you happen to wait for your service, you'll find comfy chairs (dangerously good for an accidental nap) and a welcoming, down-to-earth shop atmosphere. My whole family and I happily recommend Ruggles Auto Repair. Thanks again, you guys. You really make a stressful process feel easy.

We have used KYE Truck Repair several times for mobile truck repair. They were prompt, reliable,…read moreand very reasonable in their pricing. I would recommend and have recommended them. Good value for your money, and they do good work.

'Twas the morning before Xmas and the O2 sensor was burned out on my Hyundai. I needed to be…read moreroad-trip-ready for Los Angeles the next day but this sensor had to be replaced first. I called Ron Carlquist (owner of 3C's muffler repair) the afternoon prior and he said I could come in the following morning. Ron was friendly and confident with his work. He tracked down the part I needed and I was out the door in less than two hours. What a life saver! Thank you!

I read the previous review. Very untrue. The lady is obviously someone that Ron knows. He's NEVER…read morefriendly. He's rude when he answers the phone and acts like he's doing you a HUGE favor just by answering a few quick questions if he even answers them at all. I'm highly disappointed with the way he treats his customers. Don't waste your time and spare yourself a rude phone call. It doesn't take much to be kind and answer a few questions. Ron, if you are so unhappy with what you do maybe you should choose a different profession. Perhaps one where you don't have to speak to anyone. I hear Yakima Waste Systems is hiring. I'll be taking my business to other "Ron" in town. At least he treats his customers like people, not problems.

The Owner, Brian is a very good Mechanic. He has worked on my vehicles for many years now and I…read morehave always been satisfied.

We've been taking vehicles to BIC for many years. If you want an honest mechanic who knows what…read morehe's doing, take your vehicle here. We've always gotten excellent service, above and beyond what you would expect elsewhere. Don't go elsewhere. Go to BIC.

Honest , reliable and affordable, and he warranties his work ! He does a wide range of repairs and…read moredoes great custom work ! I definitely recommend this shop but before you decide I would call around and do a few price quotes and then talk with Josh at this shop, I guarantee you won't be disappointed.

We broke down (burned out clutch plate) near Vantage. We were fortunate to be put in touch with…read moreBilko. Dan arrived first, and was super communicative and helped us understand all the dynamics of our situation, including why he was unfortunately unable to tow us with his rig (comms snafu, wrong rig for our car, 3rd party liable). So Dan helped us get in touch with Bernie immediately. Bernie arrived exactly when he said he would, and quickly got us squared away and towed to our destination. Really appreciate the honest, upfront, helpful, friendly, professional service. Big thanks!

Beau arrived promptly, very helpful and loaded my vehicle with ease. I appreciate his…read moreprofessionalism and courtesy provided while performing his service. Thank you Beau and Bilko.

I recently moved to Yakima and didn't have a regular mechanic. Boy do I think I've found him! So…read moreresponsive. So nice to work with. They were almost $500 less than the dealer as well Only thing I would change Is the lack of parking

5 stars is not enough. This is the BEST mechanic I have ever met. After having a string of bad…read moreexperiences with so called "mechanics" over the years here in the valley, I resorted to doing everything that I could myself. Unfortunately, I dont always have the time or the knowledge and skills to fix certain problems I may have. Thankfully I had the pleasure of meeting Gerardo and from the first appointment it has been amazing. Extremely knowledgable, incredibly talented, patient and willing to listen to you. Experienced, friendly, genuine and HONEST, Gerardo is a breath of fresh air in a sea of shady mechanics and scammers that are so common in this valley. A genuinely great man, an unbeatable mechanic, and a huge asset to our community. G & F is the ONLY place I trust, and I am so thankful that I met this awesome guy! Give him a call, you will be happy you did!

Best lockout service ever!!!: Came from the Pasco location…read more Insanely Fast: Quoted 55-85 minutes, but arrived in 15! Efficient: Had my car unlocked in 2 minutes flat. Exceptional Customer Service: They rushed to help when I explained my car was blocking an ambulance driveway. I highly recommend them to anyone in a pinch!

They are the truth!! CJ came and picked up my 1972 Oldsmobile Cutlass which broke down in a quick…read moreand timely matter. He was very professional on his appearance and attire. He was very punctual and made it to my location in less than 30 mins!! Thank you very much!!