They're fair considering the going rate of Auto Repair. Ray And his dad are Good people.. been…read moredealing with them for several years years now.

Amazing work!!!! The best in the Bronx, very trust worthy work and i have been coming here for…read moreyears. I recommend to all my friends and family

Employees are cool but scattered. I ordered tires and paid a $200 deposit to hold them. I had to…read morecall to ask if they came in. When it was all done I paid full price forgetting that deposit. I realized this mistake and it took weeks to get my money back. Be kind to them and you'll receive the same treatment. But make sure you call and keep tabs on them because they are not proactive. However, Orlando was courteous- sensed my urgency and Justin was sweet and solved my problem in the end. Everyone's demeanor to me was very down to earth despite the frustrations. I had to call to track down everything. They are BUSY but they will make the hill for you if you're not a jerk.

Absolutely unacceptable…read more I had an 8:00 AM appointment through Tire Agent to have my new tires installed. I showed up on time, trusted this shop, and ended up wasting almost my entire day. After making me sit there for nearly 10 hours, they finally came out and told me they couldn't do the installation because they didn't have the proper jack or equipment for my van. You're telling me a tire shop doesn't know what equipment it has until the end of the day? That should have been checked the moment I arrived. Instead, they kept me waiting, gave me false hope, and completely wasted my day. The customer service was awful. Nobody communicated honestly. Nobody apologized until the very end. My time clearly meant nothing to them. If they knew they couldn't do the job, they should have told me immediately so I could have gone somewhere else. This wasn't just poor service--it showed a complete lack of respect for customers. I rearranged my entire day around this appointment for nothing. I left with the same tires I arrived with, frustrated, exhausted, and feeling like my time had absolutely no value to anyone in that shop. If you value your time, avoid this Pep Boys location. An appointment should actually mean something.

Recently, J&B BODYWORKS did an absolutely phenomenal job on repairing my 2009 Cadillac CTS4 (with a…read morelittle over 80,000 miles)! My car was deeply keyed along 90-95% of the whole passenger side; the front passenger door was kicked, and the bottom of the rear passenger door & adjacent skirt was damaged, as well. I cried when I saw the damage; I love my car and its unique body style! And I was very worried about having it repaired to my quality standards. Fortunately, I followed AMMO NYC on YouTube and discovered that he was greatly impressed by and spoke highly of J&B BODYWORKS' expertise, well-equipped facility, significant attention to detail and overall care. I met with Joe Izzo (an owner) and his son Mike and they immediately assured me that my car would be treated as well as the Ferraris, Bentleys, Lamborghinis and other high-end cars that this shop is uniquely certified to repair by the manufacturers. Joe also went above and beyond in working closely with my insurance company adjuster to ensure that the needed repairs were covered within the insurance company's limitations and avoided the car being 'totaled' due to its age and the extent of the damage. Lastly, the J&B BODYWORKS Team went above and beyond by making some minor repairs that most people would not notice, except anal people like me. The car now looks better than new; the whole passenger side is flawless with no waves! Now, I'm afraid to take it out of the garage. Thank you so very much to Joe, Mike and the entire J&B BODYWORKS Team! You are truly awesome - no B.S.!

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

I have been using this shop for about 3 years now and this is the only place i trust to fix my car…read more Rich the owner always gives me a fair price an i never have to worry about being over charged like other shops do. Excellent service

Quick story. My neighbor, (let's call him Henry) told me that he couldn't get his car to start and…read morewhen his regular mechanic, (let's call him Joe) came by to check it out, Joe couldn't start it and told Henry that he would need to pay for a tow to his shop so that he can "work on it". I suggested to Henry to call Rich at Bronxdale Auto. He did, Rich got to Henry within an hour, saw and solved the problem in 10 minutes and charged Henry NOTHING! Henry has a new friend for life. I can't say enough about Rich. He might take a little longer then some shops but he is thorough, reasonable, HONEST, and knows his sh_t. Thanks Rich.

First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

Need a good ""quote For a starter for 2015 Toyota RAV also…read moreneed tires inspection registration

I had recently went to my hometown mechanic and was driving from CT to BK. I was about to cross the…read moreWhitestone when my car overheated out of nowhere. I was able to find 24 Hour Car Repair and move my car once it cooled down. They were so helpful and on top of my car issue while I was panicked. They just charged me their base rate and nothing extra. If you are simply passing through or live in the tri state and are in a pinch, these guys are are great. Thank you Shorty!!

Fixed everything on my car , made sure everything was evaluated to the T . Great hospitality , very…read moretransparent with what was wrong and what has happening with my car . Also very friendly ! Highly recommended , got my 2011 Honda accord fixed up in less then a day

The shop is used by family and friends we have recommended. The owner is a down-to-earth person who…read moreprovides great service at decent rates and treats customers like family. The best my friend Eddie, who's sister Yoli, have turn me onto.