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    Pep Boys

    1.9 (162 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 month ago

    Services - Pep Boys

    Auto battery and fluid recycling

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto fluids and filters maintenance

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Nadia C.

    I'va had my stress in the past with the second manager, I stop using the service last year , after dealing with the dunce staff is the past , moving forward going back to thinking I would have better luck , I made an appt today to take my car at 8:00 am thinking it would be a better service . The mechanic that help me this was very professional and he was very helpful, I needed 4 news tires, oil change , he says although you're the first person here , everyone is running late . I am the only person here , he started the tkt he says leave your car , come back it will take 5 hours , I was shocked , I am all for being pro active and supporting our small businesses in our neighborhood. I took my car to another service place that values my time and company time , never again

    Customer hanging out with the macanic and the same person that he was talking too without finishing up my car.
    Christine A.

    UPDATED REVIEW- If I could give zero stars I would. I had an appointment for July 14th at 10.30am and dropped it off at 10am. The person in the front wish I got his name (has all tattoos) told me it was going to take 4hrs to change all of my brakes and a state inspection. I called 4 1/2 hours later and asked the status of my car. I was told by Patrick that I need new breaks on all 4 tires which I said yes I know I said that when I dropped off my car. Patrick then says do you want this service done?!! Excuse me??? So my car was just sitting in the lot for 4 1/2 hours and not touched?! The state inspection was not even done!! No phone call, text message nothing. I told them it needs to get done now as I need my car and waited for 4 1/2 hours. I then had to wait another 4 hrs!!!! When I got to pep boys AT 5PM I went to see if my car was still on the lift and of course it was but was not getting worked on!! The macanic Grayson (with the long beard) was having a personal conversation with a women in a white jeep inside the garage about when she went Jamaica!! Then I am the one that gets an attitude?!!! I walk into the front of the store and ask Patrick can you go tell the macanic to have his personal conversation on his own time and actually finish my car!! He just looked at me. Never went out to say anything and had no care. He finally went out 20 minutes later to come back in and said he is almost done. It is now 6pm and I still don't have my car. I rather not have a car at all then to EVER come back to this shit hole!! I don't know If this place is under new management because none of the macanics or workers are here that actually worked, were very nice and were quick and efficient. The new Manager Syed Ali needs to be fired!! The other manager i believe her name was Maria was the best and knew how to run the shop. I WILL NEVER GIVE THIS SHIT HOLE ANY OF MONEY EVER AGAIN AND WILL BE TELLING EVERYONE NOT TO HERE. NOTHING BUT LAZY AND RUDE STAFF NOW. Is a customer supposed to be in the garage with the macanic? The same person Grayson was talking to and not finishing my car. She never the back of the garage

    send my sister here for an aligthment on my car . they did nothing . please don't go to this place .

    My 1998 Pontiac Sunfire, 82k miles, Just passed inspection within a month ago. 9 hydraulic leaks?@ the same time?

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    4 months ago

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    3 months ago

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    9 months ago

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    2 months ago

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    7 months ago

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    11 months ago

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    6 months ago

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    6 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Went to get my car inspected. Guess what now one of my car sensors is malfunctioning. Will never take my to any pep boys.

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    11 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Emil assured me that even though it was late in the day, I would be seen and gave me an hour time frame.

    Mentioned in 3 reviews

    Read more highlights

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    Riverdale Auto Clinic

    Riverdale Auto Clinic

    (82 reviews)

    Kingsbridge

    Do NOT go to this shop for anything important. I have had my emissions inspection done there over…read morethe years but never anything major. So, a few months ago my wife was driving the car and the check engine light came on. She was on her way home and called me so I said, stop there. They had always been nice. Days went by, we paid $1500 for new cylinders and they still didn't fix the issue. During that visit I kept getting notifications on my phone that my battery was low. I kept asking them what was going on. Finally, they gave up, told me to come get the car, and I realized they had left the lights on all of that time, which is why I kept getting the alerts. Took the car (Mercedes) to the dealership - fixed in one day at zero cost. Riverdale Auto Clinic FAILED to accurately diagnose the issue, and charged me $1500 for it. Wait, it gets better. This week the battery needed to be replaced (I wonder why). Once again, my wife was driving the car, stopped in. They replaced the battery, thanks, I suppose. I guess they thought they were being nice by washing the car but LOST THE FRONT PASSENGER floor mat. How does that even happen? So, now I'm buying new mats because they are giving us the run around and not doing what is the right thing to do and replacing what they took out of my car, without asking, and lost it. I will NEVER go back there and highly recommend NO ONE go there.

    I brought my 2018 Chevy Equinox in after it failed to start due to a dead battery. I paid an…read moreoutrageous $189.50 diagnosis fee and received a vague, handwritten diagnosis of "Possible Engine". This shop did not provide any supporting technical data (OBD-II codes or test results) to justify this cost. When I stated I would not be proceeding with repairs there because the "Engine" diagnosis did not coincide with my prior AAA report (which clearly showed a charging system failure with low voltage), the staff was visibly unhappy and unprofessional about my decision to take my vehicle elsewhere. The true issue, confirmed by a second independent mechanic, was a straightforward failure of the alternator and battery. This shop incorrectly diagnosed a serious "Engine" issue when the problem was clearly the charging system. I lost $189.50 and valuable time due to this vague diagnosis and poor service. They told me I needed a brand new engine and tried to charge me $3,995.00. In conclusion it was my alternator and battery that needed changing. Which only cost me $795.00. Avoid this place if you can.

    Pep Boys - autorepair - Updated May 2026

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