If you are looking for a professional, reliable, and experienced real estate agent in Mount…read morePleasant, South Carolina, you should definitely consider working with William Stover. He helped us find our dream home in one of the most challenging and competitive markets we have ever seen. He was recommended by a friend who recently bought a home working with William as well. From the moment we contacted him, he was very attentive and responsive to our needs and preferences. He always had a list of potential properties for us to check out, and he arranged the showings quickly and efficiently. He also did a lot of research on each property and gave us valuable insights and advice on each house. His expertise and attention to detail while going through the houses were also very helpful in making decisions. He was very knowledgeable about the area, the market trends, and the legal aspects of buying a home. During our entire home buying process, William was friendly and honest with us. He always supported us and helped us make the best decision. He still helps us with our questions after we bought our home with the same care and kindness he showed us while we were looking for a house. We are so grateful to William for helping us find our perfect home. He is not only a great realtor, but also a great person. We highly recommend him to anyone who is looking for a real estate agent in Mount Pleasant, South Carolina. He will go above and beyond to make your home buying experience a smooth and enjoyable one.

Rented from their management company NewHeights which apparently went through a rebranding from…read moreCarolina One because they sucked so bad. RUN AWAY AS FAST AS YOUR POSSIBLY CAN! We moved out early. Gave written notice in Dec and moved at the end of February paying $3050/mo via auto-pay. We received several emails telling us to cancel our automatic payments during our move out. Being rent responsible, there are two ways management companies collect rent. 1. They send you a bill once the home has been rented 2. They have you pay monthly until move out How are we told to cancel our auto payment but ALSO pay monthly? When asked to waive our $550 late fee (they charge 15% + another $100) we were told it was against fair housing. First off, that is bullshit. I am very sure that New Heights aka Carolina One has waived more than one late fee in their existence. Why would they not waive our? 1) ITS FREE MONEY! LATE FEES ARE CLASSIFIED UNDER ADMIN FEES MEANING THET POCKET THIS FEE. 2) Accounting and close out has been done and it would be more work for them to waive the fee then for us to pay it. Out of $2750 deposit we received 0 back. All eaten up by commission and late fees along with weird charges like MAINTENANCE COORDINATION! WTF DOES THAT EVEN MEAN?! LASTLY A NOTE TO OWNERS: THEY DO NOT CHECK ON THE PROPERTIES LIKE THEY PROMISE. We went above and beyond when moving out to ensure minimal work had to be done. They do not care about their tenants or their reputation. Do yourself the favor and find a more genuine company to rent from. Lastly, to your "operations manager". How about you stop being a lazy piece of shit and treat your good tenants appropriately! ACCOUNTING MONTH END DOES NOT MEAN YOU CANNOT REOPEN AN ACCOUT TO WAIVE A FEE IN GOOD FAITH. FIX YOUR MESSAGING AND TRAIN YOUR TEAMS ON HOW TO ADEQUATELY COMMUNICATE!

I recently worked with agent Kara Hicks to buy a house in the Charleston area. I was living in…read moreConnecticut at the time, so most of our viewings were virtual, with Kara going in person and Facetiming with me 900 miles away. The market in Charleston is extra crazy right now, so there were times she would literally be driving from West Ashley to Goose Creek just to look at homes. She quickly learned my likes and dislikes, and worked with me to find a house that fit all of my needs. Even when we came upon some hiccups, she was always able to offer an educated suggestion. As much of a headache as it is to buy a house, with extra anxiety thrown in due to my distance, Kara made this as low-stress as possible. I hope to stay in this house for a long time, but I would use Kara for my next purchase and I highly recommend her to anyone who is looking to buy or sell.

I will never recommend Taylor Charpia Real Estate to anyone ever. Worst real estate experience…read moreever , Garrett Linderman my agent caused me to lose 75 percent of what I had at the last minute with no apologies. He used bad judgement. Potential clients should avoid him.

I got my first text message from this group a few weeks ago and was a little startled since I have…read moreno idea why they were sending me texts. I can understand a nuisance email or those dreaded postcards that I get daily since I own in a vacation area, but a TEXT?!? To my private phone? In any event, I requested to be removed and what do you know, I WASN'T. I have some gotten another. I don't think I'm alone in thinking this is getting REALLY ANNOYING. I am getting 3-4 postcards a week, emails and now texts. REALTORS this only annoys me and if I ever decide to sell, it won't be those if you who are annoying me.

As first time home owners Lauren and Steven went above and beyond to make our experience as smooth…read moreas possible. Would definitely recommend to anyone looking to buy or sell a house.

Unbelievably horrible experience renting from Boneworks - DO NOT give these people your money. Day…read more1 I walked into a dangerous roof leak through an electrical light - was a total fire hazard! Thousands of dollars in damage and they will not pay a dime. They also didn't help pay for a hotel, storage, moving costs...they think that giving my security deposit back was above and beyond...They are now withholding rent money that was paid PAST the day they terminated my lease. But wait there's more... the day I discovered the damage, the real estate agent Kyle also did a walk through of the unit with a prospective buyer and somehow missed my soaked mattress, rug and the dead lizard on the floor? Both Hamilton and Kyle have been more than unresponsive - they've just straight ignored me. I have emailed the company and Hamilton multiple times and gotten zero response. This company is negligent, unethical and honestly just straight cruel - do not, I repeat do not trust them.

Never in my 7 years of living in Charleston have I dealt with a property management company as bad…read moreas Boneworks. Extremely unresponsive company and very rude. They could care less about their tenants. Upon moving in, our house was infested with fleas, missing electrical sockets, broken kitchen moldings, dirty bathrooms and windows, a broken door, dirt caked on the walls. We also had a horrible termite infestation for months to the point where they would be crawling on us at night or get into our belongings. Numerous work orders were placed and texts were sent to address these issues. These requests were not even completed a year later. The house still has a termites, flea issues and black mold. Kyle and Vinny are the most unresponsive, unorganized property managers, spending too much time posting listings on Facebook instead of handling their current tenants needs. The ceiling in my bedroom in started to continuously leak and damaged my belongings, they seemed to care less about this issue. I just had a serious surgery and couldn't do anything to stop the leaking. I tried contacting them over a 2 month span to address this issue, but my phone calls, texts, and emails were ignored. Eventually, after months of pleading they finally fixed it, blaming the delay on the landlord. They could care less about their tenants, they only want your money and to have their properties filled. I'm so glad I'm no longer a tenant with them. Avoid at all costs.

Chris and his colleague, Talia, were great to work with - very knowledgeable of both the real…read moreestate process and the Charleston area, very responsive and easy to communicate with, and great advocates in representing us.

Chris is the best. He and his team are extremely knowledgeable about the Charleston area…read more Great customer service, they go above and beyond. Highly recommend.

We have generally enjoyed living at Belle Hall Apartments, but I wanted to share a concern…read moreregarding maintenance and communication. Several months ago, we submitted a work order for the toilet in our master bathroom because it was not functioning properly. Unfortunately, despite the passage of several months, the issue still has not been resolved. We have been patient and understanding, especially with the ongoing renovations and other projects taking place throughout the community, but it has become frustrating to have an essential fixture remain unrepaired for such a long period of time. We understand that maintenance teams can be busy, and we appreciate the work they do. However, timely communication and follow-through on submitted work orders are important, particularly when the issue affects the daily use of our home. We hope GrayCo and Belle Hall Apartments will address outstanding maintenance requests more promptly and improve communication with residents regarding repair timelines. As we did hire an independent plumber to fix a 5 minute job.

Still not going well with the associates here. Over the summer I had a very rude maintenance man…read moretell me to "smile more" while near my car. Lovely. They have gotten better about maintenance requests but they never EVER leave a note or message telling you it has been finished so you just have to assume it was OR log onto your portal to see what the status is. Of course, if you try and call the office, god forbid you leave a voicemail no one EVER calls you back about anything ever. I have now found 4 cockroaches in my apartment over the span of a month. My next door neighbors are barely here. My apartment is very clean so what the heck is happening here. My last apartment at a different location never had ANY. Of course, I called, left a voicemail and nothing.... its disgusting.

Working with Keelin was wonderful. I have never worked with an agent who worked so hard for me…read moreevery step of the way. She has in-depth knowledge of the area and gave me sound, much-appreciated advice at each property we viewed. Her negotiation skills were top-notch. She coordinated each step from the initial home inspection all the way through to making sure everything was ready for closing, making it such an easy process. Keelin is outstanding, and I am so glad she was recommended to me!

I can't say enough good things about Keelin! She made buying my home in North Charleston such a…read moresmooth and comfortable experience. She was always incredibly responsive, patient, knowledgeable, and kind. I'm so grateful I had Keelin to help me through such a big life decision. I would absolutely recommend her to anyone looking to buy or sell a home!

From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!