Had a great experience with the Fan Diego team! Installation was professional, they honored…read morediscounts, communicated and were very reachable, and pricing across the whole package felt fair. Did a great job installing 5 fans and 4 light kits for me, would use them again!

I was looking for a part to re-hang a vintage Hunter Ceiling Fan. It was originally mounted to a…read morepipe in the ceiling joists. My house is over 100 yrs old. Hunter did not have the part and said it was no longer available. Alison S at Fan Diego spent a great deal of time and energy tracking down that part for me and stayed in touch via email. This is the kind of customer service we hope for and rarely get. 10 stars for Alison and Fan Diego.

As a lead Foreman I have been ordering all my projects materials with the assistance from Shawn…read moreGould and every project success to complete each installation on time has been a team effort in having a colleague who not only supports your work by processing your materials promptly and arrange delivery on time the following day but suggesting additional items that may assist us in a smoother installation. Having a direct contact who understands the importance of having materials on hand each day to avoid projects delays is of utmost importance. Thank you for the years of support Shawn!

I've been working with Shawn Gould at Main for some time now and I can't recommend him enough. He's…read morehelpful, professional & swift. I love working with Shawn!

I spend many hours sitting at my desk working on my computer. I need a comfortable, highly…read moreadjustable, highly supportive ergonomic chair, and I want the chair to last. When the pneumatic height adjustment finally gave out on my last chair (after 15 years!), I gave serious thought to investing in Herman Miller's Aeron chair. When the chair went on sale, I went into DWR to sit in the chair, see how it felt and play with the adjustments. The saleswoman who helped me seemed nice enough at the start and was able to answer many of my questions. Then, I told her I have an Eames desk and would like to roll the chair over to one so I could see if the chair could be adjusted high enough to allow me to comfortably work with my keyboard on the desk's surface. The woman had no idea what desk I was talking about, and when I tried to describe it to her, she told me I don't have an Eames desk and took me over to a different desk and said that's the desk I have. Uh, no it isn't. We went back and forth on this until I convinced her to look up my desk on her computer. When she found it, she said they don't have it in the store and offered no apology for her rudeness. We then focused on the chair, she took me through the different adjustments, it was everything I wanted and needed, we proceeded with the sale, she walked me through the next steps, and that was that. Overall, this chair has been a great investment. It's everything I needed and wanted, and I was very happy to get it on sale for 20% off. I was also very happy to walk out of the store and leave that saleswoman behind.

My positive experience is specifically with Fabricio who was kind and patient. I've been in the…read morestore just to browse a few times, and it was honestly a mixed experience more similar with other reviewers' sentiments. But Fabricio is experienced and authentic. I know the selection on the floor may not always be exactly what you need, but Fabricio is willing to pull up different options on his laptop and have you take a peek even making a suggestion or two without being pushy. I think depending on your personal style this store is a hit or miss. The pieces are on the higher price point catered toward clients more concerned about longevity in lasting pieces.

The receptionist Jenna and sales team are helpful and they have a good supply of materials in…read morestock. They helped me on time sensitive jobs many times. Paperwork was printed for us on a will call the fly for one of our guys who's printer was down on his van. Above and beyond customer service. Thanks CED!

We bought from them for many years because we liked our salesman. We have found that prices are…read moreoften higher than we can buy retail and depending on who fills the order sometimes they give you the wrong parts. Recently had a very bad experience with them that has cost us a lot of time and energy (and possibly money). Hoping the corporate office will help us resolve the issue and that our problem stems from one bad employee.