I have to say with the exception of Cassie the whole experience wasn't great. We first started off…read morewith Chuck who when I didn't agree with his design input treated me like I was a mere peasant. I didn't feel listened to and when I knew what plumbing would work in my building. By the way Chuck my inlaws bought a fancy fridge from you and this is the way I was treated. No thanks. I did end up purchasing my plumbing supplies from Cassie, but realized that they wouldn't meet my needs. Easy to return, but come on a return penalty! Um no thanks. Out of principle I did return everything I could and purchased the same items from another vendor who was less and happily took my returns no questions asked. This is the last time doing business with Ferguson especially now that I know their return policy is terrible.

Veronica of Ferguson was very helpful and efficient in assisting us and placing our order for…read moreseveral kitchen appliances. Prime One Install (Charlie and Guillermo) installed the Subzero refrig today. They were very professional, clean and efficient. They removed all wrapping and provided a brief explanation of the refrigerator and its controls.

Bought an open box Bosch 500 series fridge at a nice discount. Thanks to Jesus and Sergio at the…read moreKearny Villa store, and to the delivery crew (Chester and another gentlemen, didn't get his name). Great guys, were very thorough with the delivery checklist and definitely wanted to ensure we were satisfied with our purchase. Will for sure keep Aztec in mind for our future appliance needs. Shout out to Adrian at the Morena store for helping us out as well with the transaction logistics. Cheers!

Bought a kitchen aid dishwasher, it stopped wrk soon after i purchased it ,when thru kitchen aid…read morewarranty, they have been out here 6 times ,u have to be home from 8 to 12 time iis valuable to me ,and today Saturday i mist my granddaughters first softball game to be here ,all day job .also it broke 2 days before Christmas and the got here 1-23-26 lots of hand dishes. I would think they would just bring me a new one ,thats two easy .they would much rather waste my time .and im not sure once he puts it back together if its going to wrk

What a pleasure it was to work with this company. They were very nice when they came out to give us…read morea quote and not pushy at all. No hard sell. We did refacing not a full new install. Glen was our installer and he did amazing work, truly top notch. He is a master at his craft.

I had my kitchen cabinets refaced about a year ago and I am dissatisfied. I wen't with Pacific…read moreKitchens because of the great reviews, but unfortunately my experience didn't meet my expectation. The job took a bit of time to complete because the installer only works half days, but I easily overlooked that because I cared more that the job was done right. After completion I realized the cabinet face frames were not covered in any laminate material. They were left bare leaving the wood exposed and prone to damage. When I finally got in contact with Lynn (first I messaged Tom and I believe Glen(?) with no response) she stated that face frames are considered a part of the interior cabinet which is not included in their refacing process and that the refacing only includes exterior surfaces. My question is, If this was not included in the process, then why remove the old face frame material, only to leave the wood bare. If refacing the frame was not included, then don't remove what is currently there, especially if the cabinets are being refaced the same color. Furthermore, the old face frames on those particular cabinets were still in good condition. This makes no sense to me and I simply cannot recommend this company with such lack of morality and care.

The service was great I was helped and check out was great and fast I loved the price I was shown…read moredifferent types of options for my dream kitchen

I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

These guys are awesome! I had the pleasure of working with Christian Larson. He was in tune with…read moreour needs and extremely responsive and helpful. I would highly recommend Artisan West Appliance.

Great experience buying a microwave from Artisan West Appliance. The whole process was smooth and…read moreeasy. Christian was super helpful, knowledgeable, and made everything stress free. Purchasing was quick and shipping was impressively fast it arrived at my house sooner than expected. Highly recommend!

I was always overcharged and annoyed at poor service for any of my appliances, that was until I…read moreused Fix-it Pro Appliance Repair. Washer/Dryer and Fridge all fixed quickly and affordable. Quick response as well so I didn't have to listen to crappy music on hold for 45 minutes and get transferred 4 times. I highly recommend this service for any and all appliances 10/10

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.

They do a great job on the upsell making promises. But once the sale is made, we had a very…read moredifficult time getting schedules and return calls. I had to call numerous times to get a response, even though they stated they would call back with the information. Delivery took a long time to recieve the item and it was pretty much dropped off and the delivery people just walked away. The time getting a response and the delivery did not live up to promises and expectations.

Went in here looking for patio heaters, and was disappointed with their offerings. 1) They had…read morenothing on display. 2) Everything on their website says "call for pricing". Rather than call, we went to the store. Once there, the employee didn't know and he had to call someone at corporate or whatever for the answers. Despite advertising that they sell heaters, they really don't so save yourself some time and look elsewhere.