I had a great first experience at La Vie Nails and will definitely be coming back! I stopped in for…read morea gel pedicure and everything about the visit was excellent. The team was friendly, welcoming, and very efficient -- they got me in and out right within the time I expected, which I really appreciated. My pedicure was done perfectly and the attention to detail really stood out. They were also thoughtful about the little extras that make the experience more relaxing, like the comfortable chair, the heated neck wrap, and the overall clean, well-run environment. What impressed me most was how attentive and communicative the staff were. They made sure they understood exactly what I wanted and checked in along the way, which made the whole visit feel easy and comfortable. If you're looking for a nail salon that's professional, friendly, and respectful of your time while still delivering great quality, I highly recommend La Vie Nails. Five stars from me!

This place is an upgraded chop shop…read more The services for me & my husband were booked as a Deluxe Pedicure & a Classic Muanicure with a gel polish for me. Typically this should take one hour for each individual service for a total of 2 hours. Total service time for both services at this "spa": 1 hour which includes a brief restroom break for me during my manicure because I had to stop in the middle since I was so frustrated. First off, the place is filthy and unsanitary. What I witnessed was hugely disturbing. * Pedicure chair foot rest was dirty & the small table where tools & lotions were placed throughout our service was filthy & not cleaned between clients. * Tech placed some sort of filter for the pedicure water tub while we were seated & then removed to place on the same table with the tools & lotions that were being on us. * Tools used for my pedi while in an autoclave sleeve were not unsealed in front of me & the sleeve was actually not sealed. I didn't see my husband's tools. I'm hesitant to say if they were actually sanitized for each client. * After the pedi, the cuticle clippers were slipped inside the autoclave sleeve after a brief wipe with some sort of solution & a cotton square. Cuticle pusher & nail clippers were not cleaned but also placed inside the sleeve which had never been sealed and processed. It was more used as a tote for the tools. * Drill was used on natural nail beds-both hands and feet-in an effort to first remove cuticle & across the entire nail bed! No buffer nor cuticle pusher was used and most importantly NO cuticle remover was used to soften the cuticle before removal.. Basically the approach is to remove dry skin via the drill! * The drill itself was filthy covered in nail dust from prior clients. * Both me & my husband experienced cuticle cuts on toes and hands by sloppy work. These were treated with an antiseptic in a dropper which thankfully didn't come in contact with us! No comment made by techs when this occurred. We came home to apply some Neosporin. * Nail files & buffers were not single use and had been used on other clients prior to us. * Some sort of cheese grater device used for callus removal on feet which wasn't sanitized. It was within a plastic tote which was sitting between me and a stranger at the pedi station. Used on my feet & returned to the tote without any sort of cleaning which also had a bunch of tools & other things Inside. My husband experienced the same mysterious grater type device removed from a different tote which also wasn't sanitized. * Towels used throughout servics were threadbare, stained and edges unraveling. Pedicure took less than 30 minutes & I'd estimate our feet were in the water no longer than 10 minutes via dipping in and out vs. a static soak which is impossible to soften cuticles and calluses. By the time we transitioned to the mani station I was ready to walk out. I had existing gel polish which needed to be removed and was lifting. I stated that at the beginning of the services in the pedi area. This was not soaked during the pedi. At the mani station, the first attempt to remove was grinding with the drill. When I objected, the nail tech chose to use his own bare fingernail to attempt to lift the remaining polish & then tried to grind off with the drill what was left. I pulled back several times when this was attempted since I haven't used a drill to ever remove gel polish & know this was damaging my nail beds.I then requested specifically to soak with acetone which typically takes 20 minutes. The tech did accommodate however the acetone was on maybe 5 minutes so it didn't come off as easy as a required 15-20 minute soak which should have been performed during my pedi. All buffing etc. was still performed with the drill. I requested to take a break to go to the restroom during my manicure & returned to request a change to just a file and buff of my natural nails because I was so hugely disappointed in the service & cleanliness. The tech was nice about it since he could tell I was visibly upset. The use of drills on natural nails is a clear indicator the techs are lazy & focused more on speed of service & most importantly this damages your client's nails! Services stated in the menu that weren't received for our pedis: no neck wrap, no warm eye mask, minimal time in the water, & massage was maybe 5 minutes. My manicure took maybe 15-20 minutes since I cut it short to walk out with just bare nails after all this nonsense. My husband & I get mani/pedis every two weeks for the last 20 years & have recently relocated from DC. Yes our bar is high for service; but I won't compromise on cleanliness & sanitation. The prices at this business are outrageous for the service & the cleanliness & sanitation need to be addressed immediately. If I could give this place a zero rating I would. We won't be returning & I'll let everyone know who asks that I don't trust their sanitation practices.