Brought my cat in for a full bath and shave, she's a long hair and requires a shave every summer to stay cool. All the staff were very kind and accommodating, the grooming met my standards going in. This was our first time here and I am sure to return. read more

Pampered Pet Grooming - Groomed cat - Pet Groomers Near Me - Fresno, California

The last time I brought my dog in for a grooming I had an unfortunate experience. When I brought him home, I noticed that his eye was irritated and watering, so I immediately returned to Pampered Pet grooming. Danise told me it was probably the result of getting soap in his eye and she put a drop ointment on it. The next morning the watering and irritation was worse, so took him into my veterinarian. She looked at his eye and added a drop of something that she said would stain the injury. She indicated that the injury was a superficial corneal abrasion. In a later discussion with Denise, she said that she would reimburse me for the veterinarian bill. Denise can be counted on to be responsive and fair in resolving any concern you may have. read more

Drop my babies off at Pampered Pet Grooming today. As soon as I walked in, the receptionist was super nice. Everyone that worked there that I came in contact with was super sweet, very helpful and you can tell they care about your pets. The inside was clean and neat and they were well organized. My babies were in and out in no time and when I picked them up, they looked superduper cute. I can tell they had a great experience there because they were really happy and in a great mood when I picked them up. The price for both of them to get groomed, was great. I will definitely take my babies back to Pampered Pet Grooming for their future grooming needs. read more

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Pampered Pets.... Danise & Signe are the best! Our Lilly-Girl loves them too! When we say their names and ask her if she wants to to go see them, she gets so excited! They do a wonderful job of getting her cleaned up and looking pretty! read more

From the moment I walked in the staff were so polite and provided answers to every question I had! I I am very satisfied with my first experience using pampered pet, Rex came out of his grooming look and smelling amazing! Thank you Kayleigh you did amazing! read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

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The manager/owner at this place was very rude when I asked a simple question about my dog having what looked like a Knick/scratch from the grooming tools. Almost implying that I was pushing for a discount. read more

I did not receive a call once so ever until he was ready for pickup, if needed I can show my phone call log from AT&T so don't say something you cannot prove. There were indeed 4 staff members behind the desk when I arrived to pick up my dog as well as her relative who drives a tow truck in the lobby. They did indeed say that is the owner of Meeko. I do not post or say any lies so if you have proof to say otherwise please bring them forward. read more

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Been taking all of my shihtzus here for years! Everyone here is absolutely amazing!! They always do a great job with our babies. Omg they smell amazing afterwards too! Definitely recommend read more

Pampered Pet Grooming - Just got back from the groomers - Pet Groomers Near Me - Fresno, California

These folks groomed my Foster, a Husky that had been wandering in the Country after being dumped and tied to a pole. They did a beautiful job and Stormy was fine despite waiting all day for her bath and groom. Sometimes they have to be kenneled. That's just how it is. Dogs should be kennel trained. It's important in case you transport or have to evacuate or whatever. read more

Pampered Pet Grooming - Post grooming and just so happy to be free of dirt and mats. - Pet Groomers Near Me - Fresno, California

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Nice people Pierre really liked them just a little far from my house but nice ladies I will use them again

This is the worst place I have every taken my dog to, I heard them say "Thats what you get for moving" while they were grooming our dog, when they were done our dog had a cut and was bleeding . I am not ever going back! read more

Denise is like a magician! I brought my doggy daughter to get her nails trimmed again. And her nails were quite long. She brought her back out, which felt like a blink of an eye. Denise told me that my baby, Penny makes it easy that's why it didn't take long. Nevertheless Denise is knows what she's doing and has such a kind and loving disposition. And I'm so grateful to her. I'm not able to take Penny to get her nails trimmed regularly and I get knots in my stomach when they get so long, I feel so horrible like I'm a bad pet parent. And this is the 2nd time I've left Pampered Pet Grooming feeling that an Angel just blessed me. Penny is a Chihuahua mix, so obviously I can't get her hair cut but I would use Denise for all Penny's grooming needs if I could. Thank you so much again! Bless your kind heart! read more

Took my maltese in for "the wirks" yesterday and they did a superb job on my little cotton ball. You could not see his eyes when he went in. He does not let me cut his hair around his eyes whatsoever. They use to service my german shepherd and they did a wonderful job on him a few years ago too. Both dogs never seemed stressed once I picked them up so that tells me they are gentle with the dogs while in their care. My little maltese got a bath, nail trim, ears cleaned out, ear hair pulled, teeth brushed, and hair cut. The groomers asked me exactly how I want his hair cut so i showed them a few pictures and they did exactly what I asked. You can see in his picture he was not shaved off his hair is cut short and he has the Teddy bear face cut I recommend this groomer to anyone who worries about the care and service of their four legged friends. Oh, they surprise me with this cute Halloween photo they did for him. He got a cute scarf too. Thanks Pampered Pet. Max will be back read more

Pampered Pet Grooming - My maltese Max. They surprise me with this cute photo they took of him after his bath. - Pet Groomers Near Me - Fresno, California

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We took Ellie to her very first groom at the salon and she left there looking so adorable. We didn't find any cuts on her and her personality was still playful. This is my personal concern and no judgement towards the quality of work bc Ellie did look amazing. Ellie was there from 1100-4pm and that's a bit too long for my own comfort to have Ellie be in someone else's care. I was consumed with anxiety of not knowing how Ellie was doing. I'm use to 3-4hr stay at Pet smart with my other dogs so having Elllie away for 5 hours was bit too overwhelming for me. If you don't mind how long you need to leave your furbabies then this is a nice place to go. Staff were nice and friendly. Their salon looks cozy and clean. read more

Pampered Pet Grooming - Ellie after her day at the salon. - Pet Groomers Near Me - Fresno, California

They are always so sweet . Great staff that truly loves your pets as much as you do. They are talented upon cutting my dogs hair and even dyed his tail blue for Halloween time. My fur babies are so comfortable here. I will never take them anywhere else! Thank you guys! read more

Dropped my dog off at 11am..one hour goes by, two hours go by, 3 hours go by..I call to check in and they say they are behind and haven't even started on him. He had sat in a cage for 3 hours. I came to pick him up and will never go back there again. read more

Solid business. A little grouchy, but good prices for good service. It's nice to see our pets treated with the same professionalism that we expect when a person gets their hair cut. read more

I took my Queensland in today and it was her very first time at the groomers and as a dog mom I was full of anxiety. I left her there and picked her up looking even better. She smelt amazing and was so soft and adorable. She was excited to be there which is a plus for me. Definitely booking more appointments. And can't forget the adorable bandana! read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

Denise has been grooming for many years with a lot of experience. I have taken a few dogs to here and she works very hard to do a good job.

I wish I could give zero stars. Ourdog had an appointment for 11am. We dropped him off and waited to be called to pick him up. We never received an update and after THREE HOURS of waiting my husband decided to call and check on him. The receptionist informed us they were behind and hadn't gotten to our dog yet. When asked what they did with our dog this whole time, we were informed he was put in a kennel and left there to wait for three hours. Obviously we were upset and upon picking him up at 2pm and asking why we weren't updated so we could've just had him at home with us while we waited, everyone just blamed each other. Our dog never received his grooming and we absolutely will not be back to this establishment. Completely unprofessional and terrible customer service. read more

What happened to my poor cat?! He is literally biting his tail hair out! He was there at the groomer for 5 hours and still wasn't finished, but we picked him up anyway. I usually take him to petsmart for grooming, but they aren't grooming cats at this time. He has never acted this way. I'm not sure if its an allergic reaction or stress. I'm sorry, but I could never send him back. read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

This was my first time taking my Bichon Frise to them. They did not ask for any records for his vaccinations I showed them myself just in case. I specifically asked them to shave his ears. Keep the face rounded (teddy bear) look. I picked him up and didn't even recognize my dog. His ears were still fluffy with hair, his face was completely shaved down . He went in looking like a bichon frise came out looking like a poodle. First picture is how i requested it and the pictures after is how he came out looking. read more

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Kept my dogs from 10 AM-5:30 PM. My poor dogs seemed like they held their pee for hours because they kept pulling me to the grass and stood there peeing for quite a while. My dog also has a cut between his eyes and nose. It looks like it swelled so I didn't notice it till few days later. Never again with this groomer. UPDATE: I left this same review and photos on their Facebook and they deleted my review and all other negative reviews. Also, I never said I couldn't drop my dog off later than 10. They asked me to drop them off between 9-10 and when dropping them off I asked if they would be given water and taken out to the restroom and they said yes. read more

Pampered Pet Grooming - This is their comment on my review and tag - Pet Groomers Near Me - Fresno, California

Saturday was my first time using the grooming services at pampered pets! I have known Denise (the business owner) for many many years through business to business at my old job. I am sad to see the bad reviews but all I can say is that myself and Fox both had a great experience here. She got me in quickly it was reasonably priced. I have a family friend also who has been taking her dogs here for Years and has nothing but good things to say about Denise and her team. This weekend alone I referred two friends and they each took their own dogs here Saturday and Today and they were pleased as well. Local & Small business owners need our support. Please give Denise at Pampered Pets a try! read more

Pampered Pet Grooming - Taken at the groomers by the team at no extra charge what a keepsake! - Pet Groomers Near Me - Fresno, California

Let me share that I've been coming to Denise and her family since the day Pampered Pet opened their doors in 2003. Denise is kind, professional, intelligent and definitely the BEST "Dog/Cat Whisperer" Groomer I've ever known. She has seen our family through numerous pet's through the year's. She's laughed and cried alongside us through memories, as we've bid farewell at The Rainbow Bridge. It's an honor to put my trust in such a kind woman and her family. God bless you with many more year's Pampered Pets Team. You are loved and appreciated by my family and beyond, to many here in the valley. read more

I have a very difficult dog that needed extensive grooming. Denise took in my fur baby and she came out looking amazing! She truly did an outstanding job and my dog seemed fine after, not stressed at all. I will be back! read more

Denise carefully noted all I wanted done for my 2 Heavenly Hounds. She took them out for potty breaks and did exactly what I was thinking they should look like. read more

My pup was sick after visiting this place. After I picked her up I realized they didn't ask for copies of vaccines. Prices are a little lower than other places but not worth my dog having a fever for two days. read more

I have taken my dog here several times in past and they did ok job, I stopped taking him there and just recently tried them again. My little guy is very scared when it comes to groomers, twice that I have taken him this year, I was met by the rude gal there telling me how obnoxious my dog was and difficult to groom and how he needed a sedative before she could groom him again.. and then I was charged a extra 10.00 handling fee!!! The thing is he sat in a cage all day long before they got to him so yea I think he would be agirated I definitely won't take him back no matter how less expensive they are , they lack comp The one gal is totally rude and lacks compassion! Definitely don't take your fur babies there!!! read more

AMAZING service! Affordable! Friendly! Totally recommend 10/10! I'm definitely going to bring my dogs back!

You will not be greeted with a good morning, good afternoon or even a hello. Poor customer service! When you specifically ask for a styled cut for your pet you get the complete opposite. I've given multiple opportunities thinking maybe the staff is having a off day or exhausted but that is not the case. I will not be returning. This is very unfortunate. read more

Took my poodle in for a bath and cut. My appointment time was at noon it took them 5 & half hours to complete the service. They also doubled the price without notification. After taking my dog home I noticed how uncomfortable she was. I checked her out and noticed she had two large cut. I called there office and left messages and no one returned my calls. read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

I have an unpredictable schedule and I never know when I'll be in town. So even with last minute calls they always let me take in my mom's dog when I'm in town. Also I truly appreciate how much they care about my dogs safety and needs. This is the number one reason why I keep coming back all these years. Because I trust my dog is in good hands. The one thing that I do not like is that the quality is not consistent. Some times my dog comes out with her fur looking shiny and smooth. Smelling nice and pretty little bows on her ears.... Other times my dog comes out with what appears to be dirt still in her fur ( dry and dull with particles in it) and not smelling to nice and sadly no pretty bows. I understand that my mom's dog is much older now from when we first started taking her here and that her fur and skin are not what they use to be. But I just miss how nice they're work was once. read more

I asked for a teddy bear hair cut and his hair does not look like that he instead got a Shih Tzu hair cut. We talked about a set length before cutting and they cut it a lot shorter. They also left long patches on his belly so the hair was not consistently cut. read more

They did a good job first few times I took my dog here, this last time they cut his ear pretty bad didn't tell us about it, and tried to say something at my house Is probably biting his ears and cut him..really what!!!!???? Imposible he's an indoor dog, I won't be going back and I can no longer recommend this place to anyone.. read more

I've been coming here for years... service is great and my dog always looks adorable after his fresh cut! Just expect to have your dog there for 4+ hours. read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

Took my dog here a few months back and when I picked her up she had and eye injury, took her to vet they said something like that only happens if she is drop/handled improperly or blunt force trauma. And when we went to talk to Danise she was rude, very poor customer service. I will never take my dog back to this place. read more

Pampered Pet Grooming - Pet Groomers Near Me - Fresno, California

I have tried this place out a few times. Only because it's close to home. Usually they do an I would say okay job. Like so so. However there is one groomer specifically a bigger chubby girl who is the rudest person I have ever dealt with. Wow she is mean. No customer service skills what so ever. My moms groomer was closed so I reluctantly referred her to this place and what a mistake she was so mean and so rude to my mother when she went to drop the dog off. Even talking to her on the phone she's mean and rude. Idk what it is or why she is like this but I will no longer be taking my dog here. And my mom is definitely not taking hers either. It's very sad that people like this exists. She must be extremely unhappy with life or her job as a groomer. I can only imagine how she treats the pets. I can't believe I stuck it out as long as I did. Needless to say I'm done with pampered pet. read more

I started out really enjoying this nice doggy boutique. Small and quaint. Personable. I've taken my 3 dogs there every 4-6 weeks. On 2 out of the 4-5 times that my dogs were groomed there, my dogs were not cut as directed. One time of the other previous visits we had to take them all back to be redone due to mistake. One of the ladies there always had an excuse or complaint about how she was feeling due to her pregnancy. This last time I was so upset that my Shih Tzu was cut bald. Who does that. Shih Tzu's have specific cuts and why is it so hard to memick that! I will never take my dog there every again! Signed, So Dissatisfied Again & Again read more

Pampered Pet Grooming - Look at my baby. Terrible Bad Cut! - Pet Groomers Near Me - Fresno, California

Warm and Friendly environment! I have been bringing my dog here for 12 years and would not take him anywhere else. Denise is absolutely amazing and so compassionate to my fur baby. read more