the staff is very personal love vickie the owner she is…read morevery gentle with your gut baby

I traveled from Washington DC to have my miniature schnauzer Harley groomed for the holidays at the…read moreSalty Dog by VIckie. I use to bring my pomeranian Royal here and loved it!!! Vickie is the best in and around town. Very knowledgeable and she LOVES her canines. Perfect cut no complaints at all. Thanks Vickie and HAPPY HOLIDAYS!!!!

Our 1st visit of what may very well be many. Mr. Maurice &…read morehis son Nyzir gave great service to my FurBaby! this is our 1st rather short cut, but I believe I'll learn to love it. My baby seems very relaxed and unbothered Two very important observations I need to see when leaving My FurBaby in the hands of another. I'll be back again The shop has items for sell to include misc treats, accessories: like leashes, vests, collars, harnesses... You just gotta come see for yourself!!! Tuesday thru Saturday 8 am to 3:30pm Make an appointment they fill up quick!!

So I'm a 10+ year veteran of this establishment and I absolutely love them. They're hands down…read moreamong the best in the area. When you find great service you got to lock them down and be ready for the long haul. They did recently move from their Rodman avenue location into a bigger establishment and with this new location the parking is also bountiful. On top of their great grooming services they also sell some really nice high-end dog food along with accessories. They know my pup/old man by name "Stewie!!" If you're looking for a dog groomer that has stood the test of time check them out you will NOT be disappointed. THANK YOU POODLE PALACE. Proud Customer

If you plan to price match chewy don't bother trying with this location. Said they don't and have…read morenever price matched chewy. This is the first PetSmart I've been to that doesn't. Chewy is their literal sister company. Called their corporate number and they clarified they do price match chewy, however a store can be stingy (my words) and say no to the price match on their already over priced items.

Timeliness. Good leadership. That's what you could improve. I'm an early riser and I have a pup…read morewith a medical issue. I always set up my pups for a 7 or 8 appointment and I can honestly say I have yet to see timeliness. Today, I had two pups waiting for 10 minutes beyond 7 am and Still had to wait for another 10. I got in my car at 0730 running late for my next appointment. This is the last time coming here. This is not a reflection of those that do the job. It's a reflection of those that manage it.

My dog loved this place for daycare! He was very comfortable friendly staff and will be using them…read morefor future boarding

I am so grateful for this place! I moved here with my rowdy, high energy dog and I had a baby…read moreshortly before my husband deployed so here I am raising a newborn baby and trying to give a high maintenance dog the attention and exercise he needs and doing it all alone! I love that I can drop my dog off at PetSuites for the day to run and play with other big dogs and burn off some of his energy since we haven't been able to do our daily walks. I have also boarded him here twice and I feel like they take very good care of my boy. They follow instructions well with the food and supplements. I like to pay extra for the Pawgress report and he always looks happy and well in the photos. Furthermore, I like to sign my dog up for a nail trim sometimes when I drop him off for group play and they always do a good job. I've had him bathed and brushed out at the end of boarding visits and he comes home smelling fresh and clean! The employees here are always nice. I honestly don't know what I would do if I didn't have Petsuites' help with my dog.

Was in petco to buy some treats for my dog and witnessed a staff member named Mike who was walking…read morearound the store with what looked like a cocker spaniel. He repeatedly yelled at the dog to "shut up" and was pulling the dog on the leash so hard it was pretty much chocking the dog and lifting him up off the ground by pulling the leash to get him to be quiet. This just rubs me the wrong way because i've taken my dog here for his vet visit and grooming and now i'm wondering how he and the rest of the staff treat these dogs behind closed doors. I witnessed the staff member drop off the dog in a white sedan to a lady in pink as i was leaving so if that was you i highly recommend not taking your dog there anymore or making a complaint about that staff member.

I am rating this store based on the grooming experiences…read more Ms Bre has been our groomer for almost two years now and she is quite an awesome pleasure to our Koko. Bre is punctual and a such a beautiful soul. I love the location of this store, a few steps from some of my favorite shops and eateries. Parking is plentiful and it's never a wait here. I drop Koko a few minutes before her scheduled appt. and Bre has always been there ready to receive her. Bre is currently the only groomer here and I hope they are treating her super well. Have fun and enjoy life :)

Looking for a new groomer due to a move…read more Groomers took their time with my shih-tzu who is normally friendly, she was shy in the beginning of her service, her groomers did an outstanding job on her coat. Besides the tricky parking situation, Will return

Great experience for my puppy. I highly recommend them to anyone with a new addition to their home.read more

Nice, family run grooming business. My dogs went in looking shaggy, came out looking like show…read moredogs! For a first time experience with older dogs, I was very pleased with the results.

Friendly, courtious dog grooming business, did a wonderful job in grooming our fur baby of 6 months…read moreold, Dillon, yorkypoo

Liz did an amazing job with our 12 year old Pyrenees mix!…read more She has a lot of arthritis and does not like to be touched on her back legs. Liz was kind and patient with her. She can out of the van looking 10 years younger!! Highly recommend!! Communication was easy and our appointment was on time.

I hate leaving negative reviews, but this was the second time my cat's grooming appointment was…read morecanceled at the last minute. What made it especially frustrating is that I had already gone through the process of obtaining and administering prescription gabapentin for my cat in preparation for the appointment. I understand emergencies and unexpected situations happen, but repeated last-minute cancellations make it difficult to plan and create unnecessary stress for both pets and owners. Communication was polite, but reliability has been an issue. I hope scheduling and notification practices improve in the future. response to your response: I understand injuries and unexpected situations happen, and I wish your groomer a speedy recovery. My review was not meant to criticize the reason for the cancellation, but rather the inconvenience it caused. I had already obtained and administered medication to my cat in preparation for the appointment, which requires advance planning and a veterinary prescription. While I appreciate the notice that was provided, the end result was still a canceled appointment after preparations had already been made. My review reflects my personal experience and the frustration that came with it.