Nice, family run grooming business. My dogs went in looking shaggy, came out looking like show dogs! For a first time experience with older dogs, I was very pleased with the results. read more

Friendly, courtious dog grooming business, did a wonderful job in grooming our fur baby of 6 months old, Dillon, yorkypoo

I usually take my miniature schnauzer to PetSmart in north Suffolk to be groomed, but I heard about this place and decided to try it. I was hoping to find some place closer to home and I love supporting locally owned businesses. I also hoped he'd spend less time at the groomers this way. I first stopped in to make an appointment. They're located in the back of an industrial park and if you don't know they're there, you wouldn't see them. The ladies who work there weren't overly friendly. They weren't rude and it might be that they're just more reserved/shy. But I feel to be a successful business, you should be friendly to customers and make them feel welcome--especially if they're new. The other issue I had was that I was told I could drop him off in the morning but they usually take until mid afternoon to finish. That would have been 6 hours or more. That is unacceptable to me. Thankfully he ended up being ready sooner than they said. Overall the experience was okay. They did a decent job on his cut. The price was a bit cheaper than PetSmart. My dog didn't seem stressed when I picked him up and that's what is important. read more

Best priced place in the area for Golden Retrievers and they do a fantastic job! We have two Goldens - 13 years old and 4 years old. We have been happy with their service every time we have taken our pups there. They also come home with cute little bandanas! I highly recommend this place! read more

I am very disappointed in my experience with this establishment and would NOT recommend it to anyone. If you are interested in my experience continue reading below... I have a 1 yr old Bichon puppy and have only ever taken her to my veterinarians office to have her groomed. I was super excited to find a new groomers so close to my house and was hoping it to be super convenient. However it did not go so well. To begin, they do not give you an appointment time. They asked me to drop her off between 8 and 10 AM and told me she would be ready to pick up sometime before 5 PM. Like I mentioned before, I had only ever taken her to her vet's office prior to this visit, where they have all of her shot records (this is also our family's first puppy) so I did not know I needed to bring these with me to my first appointment. I called around 9:30 to confirm I was on my way and was told at that time I needed to bring shot records. I told her that I would try to find them as quickly as possible but would probably be late. I began searching for them and 30 minutes later was on my way. When I walked in the door after 10:30, I was told they do not accept patients after 10. When I explained again what happened and their lack of communication, they were very rude. After a few minutes of going back and forth, she agreed to take her but told me that she would be last (also would not be fed) most likely until 5 or later. I had already taken the morning off of work and didn't want to have to wait another week to find an appointment somewhere else so I went ahead and left her. When she came around the counter to take her, she didn't speak to Haylee (my puppy). She didn't calm or reassure her. She didn't ask how I would like her cut. She just walked back into the back and threw her in a kennel. When I arrived later that evening to pick her up Haylee was cut all wrong. She had fur all in her eyes. It was not even a traditional Bichon cut. She immediately squatted and peed in the foyer (as though she had not been out to pee all day). And again they never spoke to her or reassured her or I in any way. Needless to say, I won't be going back. read more

Fantastic place to come, I love it so much I take my puppy every two weeks- he always smells amazing and the location is super clean and welcoming. It makes me feel good knowing he's in great hands !!! read more

I have been using this business for a few months and I am not going back. They do not remember me or my dog after returning for several months. Also, the last time I took her here the haircut was terrible. It was uneven and choppy. It looked like I did it myself. It was a complete rush job. I couldn't even tell she was groomed. I was upset because it was a complete waste of money. read more

We have been searching for a grooming business to call home since moving here from Florida in April. We had some not so great experiences with places in Chesapeake and in Portsmouth. I left a place in Portsmouth this week, mouth wide open in shock from issues too numerous to inundate this review with. Anyway, the same day I called Le Paw Royale and was very warmly received on the phone. One of the sweet owners fit us into the schedule a couple of days later. Upon arriving at their gorgeous salon at 5705 Lee Farm Lane (they moved from the industrial Nansemond location) we were again warmly greeted by the tastefully decorated salon. I mean this place is adorable, really. It's exactly what we were looking for...clean, colorful pet Pop Art on the walls, snacks for the pets, etc...Both owners were there and super nice and accommodating. I explained the cut we like and they totally understood, no pic needed. They explained their process, what was included, and that their dryers did not have heating elements...bonus! It truly seemed like a relaxed environment for the animals. They quoted me a time for pick up and even told me they'd call and give me a heads up when my little guy was almost finished. True to their word, they called and easy peasy lemon squeezie, he was ready, looked maj, no longer smelled of goose poop, & was not stressed at all. I am so happy we finally found a place with not only great customer service and a clean facility, but also great grooming skills. They also give military discounts. We love this place and would recommend them to anyone. read more

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Probably the best grooming my 5 year old schnauzer/terrier mix has ever gotten. We have him completely shaved, and Le Paw Royale did a very through, even job. In the past, other groomers have been lazy around his feet or bottom, but he's looking great and smelling good. It was about the same as Petsmart as far as pricing, but a much better job and I'm happy to support a local business. Thanks, Kim! ***NOTE THEY'VE MOVED AND ARE ON LEE FARM LANE**** read more