This place has been around for decades and I love that it is locally owned and the guys know what…read morethey are doing. I sent in a steam cleaner for repairs and it was ready by the next day (even though they estimated up to a week or something like that). We agreed at $50 before them inspecting the appliance... so do I feel ripped off? No, because im paying them for their skill and expertise in repairing something that would otherwise be useless to me. I also love browsing around in their store for little kitchen and household gadgets; I might pick up one of those quintessential hot water dispensers in my next trip!

I was really in need a kitchen range hood for my condo. In the beginning, I really felt nervous for…read moregetting it delivered for about 20 days. The stuff in the store couldn't guarantee when it would be delivered until Ross, the store owner, as soon as he lurnt my issue, he helped address the issue in a professional way like other big stores in town. He is very kind and friendly. Thank you Ross for being so nice and helpful. Certainly, you will earn my respect as well. Have a good business!!!

I have bought numerous interesting vintage audio "pieces" from this shop and have recieved…read morethoughtful patient advice from JR and Mark; haven't seen Gordon for a while. Bought a vintage Nakamichi cassette deck which had an "issue"; turned out it was just "slow-thinking" which I came to understand. Mentioned to JR a Garrard Zero-100 would complete my collection and they had one in the back! JR also called to say they had a remote for my Nakamichi CD player! Very glad they're in my neigborhood. Interesting they don't believe in "cables", though. Saw a Phase Linear 400 the last ime I was there. Time-machine. Don West

Repair tech could not repair a CD changer. Message relayed by front desk to me was that it had a…read morebelt problem and "it is a known issue with such units". Took the same unit immediately to a longtime repair tech who closed his Vancouver store and it was fixed within days. I did not mention he was the second pair of eyes to take a crack at it. Surprised, I asked him to verify if the unit now works, and he gave me a puzzled look as if it was no big deal. And, it works perfectly now. Disappointed that Innovative's repair technician took half my deposit but did not take interest in fixing a simple repair. Having said that, their staff out front are always very friendly and great. The establishment used to feature on premises, a radio studio, which is no longer there unfortunately. Yet it is a museum-like experience with unique vintage Japanese equipment on display and sale. For all of these reasons, this establishment is worth a visit but do not endorse their 'repair dept'.

I purchased a top of the line Duel Fuel 36" Monogram Stove from Anail back in May @ 30% of the new…read morestove sticker price. I was nervous about the purchase as I still paid a considerable amount of money for a returned GE stove. A week before Christmas (7 months later) on a Friday I had an issue with a burner. By Monday Anail had a tech onsite to conduct a minor repair (dislodged component in the knob). The same day after the repair (Murphy's law), I had another unrelated issue with the stove not receiving gas after a self clean. I called Anail and he again had a tech onsite the next day diagnosing a fault in the pressure reducing valve. The tech taught me how to repair the problem if it happened again as it is not uncommon for a diagram to stick. A few hours later Anail called me to confirm that I was happy with the repair and informed me that he proactively ordered a new pressure reducing valve for replacement to ensure no future problems occur. I am absolutely happy with Appliance Outlet standing behind their service, product and brand.

Cool. Dropped by and picked up a range. Well got one for my grandparent's basement tenants. Great…read moreservice. Also pretty good selections. They sell the common stuff like ranges, refrigerators. Nothing fancy though

I have been dealing with Audiofi for almost 2 yrs now and have found the products they carry, and…read moretheir level of service, to be outstanding. Audiofi will continue to get all my business. John

One of the best retail experiences I've had in years: quality and knowledgeable service. I came…read morebecause of excellent reviews to replace equipment over 40 years old. I had a budget and Phillip gave me excellent guidance both as to suitable equipment for our main listening space and placement. He also suggested a Keno portable speaker for the rest of the house which has turned out to be terrific. Learned a lot just talking to him about the equipment, and Phillip reinforced the idea that my budget was quite sufficient to get a good quality listening experience. After a few weeks, the amplifier (Marantz 60) would not turn on or would turn off by itself. I was talking to Perry now (Phillip on vacation) and after doing some troubleshooting over the phone he suggested I bring it in. He could not get it to malfunction in the shop. I arranged to pick it up, and Perry came in especially to meet me on Good Friday. He steered me to experiment with trying different outlets at home, which turned out to the issue. Thanks to both Phillp and Perry; I will certainly be back.

First time in this store and the sales staff are super nice. No pressure sales. This is high end…read moreaudio and prices are up there but these guys do negotiate a bit which is always nice to see. Bought a BDI stand for my tv and very happy with the price and service.

Amazing selection!…read more The staff was extremely friendly and helped me with a broken cartridge lead even though I didn't get it there. Cannot recommend enough

This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

Service was very good, great selection of bits and pieces to make what I was looking for. Really…read moregood value.

I wanted to make a felt bookmark that lit up, but I needed some parts such as led light, conductive…read morethread, battery, and a small lilypad. Someone recommended this place to me and I was definitely not disappointed. It is a great local place to go to if you are a starting hobbyist looking for electronic parts or just someone who need parts for random things. The first time I went to the place it was packed with people from hobbyist, students studying electronics and needed parts to general people requiring parts for an elevator. The place is not big, but it is packed with a lot of things related to electronics. Staff is super nice and helpful in finding you the things you need. I like that they don't try to sell you what you don't need or make you buy a higher price item. If they can't find it, they can order. Price is a bit higher, but this is the place if you are not buying bulk order and don't want the hassle of shipping. There is side street parking which is free. They have a website that you can browse and shop items by categories. The website also has tutorial on starter and intermediate projects that the staff has done, which is cool! The only downside, would be that all sales are final. Saying this, I found the specific electronic parts I wanted and definitely will be back again!

Wonderful advice and service from Amin--a very gracious and knowledgable proprietor. He swapped out…read morea defeated motor head on my Dyson with a reconditioned one--good as new and very reasonably priced. Many thanks from Jamie + family!

I took my SMEG toaster to Burrard Vacuums. It was not working. I was greeted by a lovely young…read morewoman who said Amin would help me. Amin fixed my toaster, in a short period of time, k ew exactly why it stopped working and told me what to do so it would not happen again. Amin would not charge me. I will definitely recommend, and go back to Burrard Vacuums, for future problems. Thank you! Karen