I am always truly treated with disrespect and rudeness.. Today I went through the drive thru and asked for soy sauce. I get to the window and Adeline the employee practically through my bag at me, slams the window shut. I'm still sitting there because I have no sauce. She wouldn't come back to the window and open it and just looked at me . I gently beeped my horn and eventually after two minutes she comes back. I said I'm sorry - I didn't get any soy sauce. She said you "have to order it at the drive thru, I said, I did. She then said " You have to ask for it at the window. I again said I am. She said what kind? I said soy sauce and mandarin. She literally said, you don't have to be so rude. My sister was on speaker phone with me and heard her. Unbelievable! And then chucks the bag at me. This is every time I go there someone treats me this way! read more

Food was terrible, beef and broccoli with no beef. Seems like it was yesterday's leftovers.

We went here for food, and the worker said to us " Wait a minute" VERY rudely, the food took very long and right next to it is a Culver's, very good. Do not go here trust. read more

Panda Express - Chinese Near Me - Avon, Ohio

I normally like this place, but the 1* is for a drive through order of beef broccoli and I literally had two bites total of beef in my whole dinner. The worst is getting home, totally starving and breaking out dinner to find out you've got minimal protein to eat. read more

Panda Express - Beef next to small broccoli crown. Pieces are razor thin, so actually look bigger than they are. Do better for your take out customers! - Chinese Near Me - Avon, Ohio

This is the worst run Panda Express out there. They are ALWAYS out of whatever we try to order, it's almost a joke at this point. Won't even bother anymore. read more

This place is horrible!! Not sure what time they stop cooking but nothing appeared to be remotely fresh. I ordered the honey walnut shrimp which was soggy with not a SINGLE walnut in the entire dish. Will never eat here again! read more

It's been a few years since I have been to Panda Express. I remember the last time I had it, it was very good. I got the bowl which allows you to get one meat. I got the orange chicken with fried rice. My hubby got the 3 meat plate and he said he should've gotten the 2 meat because it was a lot of food. It wasn't busy when we were there, so we didn't have to wait long. read more

Panda Express - a bowl of chicken and rice - Chinese Near Me - Avon, Ohio

Understaffed and under trained. The manager came to the counter to serve us because the girl was already taking orders and filling them. I'm telling this guy what I want and watching him put the wrong food on my plate. The dining room was filthy and my wife had to get a bunch of napkins and clean a table. Food on the floor and on the seats. read more

Terrible Terrible Terrible! Worst Panda ever! Ordered half noodles half rice....didn't get it, only rice. Ordered sweet & sour along with soy sauce...didn't get that either. The steak entree I paid an extra $1.50 for, I got 6 dry pieces of "steak". Waste of money, unless you are physically there to make sure they get your order correct & take a look at the food. Spent $40 for the worst panda dinner ever! read more

Delicious! the kids meal is a great size and fills your child. I get the large meat which is 10.00 which is well worth the price. The sweet fire chicken is my favorite! A bit of spicy. Second favorite is orange chicken. Workers are helpful, patient and kind at all the ones I have visited. read more

I ordered a bowl of white rice with the new almond chicken today and when I received my order through the drive-through I was very disappointed to find only five small pieces of chicken in a massive bowl of white rice. What a disappointment. read more

Panda Express - Chinese Near Me - Avon, Ohio

The customer service is exceptional & the food is amazing! They always have new options as the sides are really good!

Update June, 2022, still don't understand the negative reviews this place gets. I still go here regularly and have no complaints. Very surprised this place has so many negative reviews. I've ate here many times and have always had a great experience. Food is always good and the staff is always friendly. Have also used their drive thru a few times and it's been nice and quick. I can say I highly recommend this place and will continue to visit it frequently. read more

I set my expectations at mall-grade chinese every time I go here and they meet those expectations (only with a few exceptions when they burn things, or wash the walls of the store with soapy mops while cooking food in front of me - WTF, people? I get it's late but can't that wait till you close or at least till my food is not within flinging distance.) If you are looking for a gourmet experience, this is not it. It's passable food, that's consistent in style and flavor at a not-too-horrible price. I admit, I eat this when I am lazy and want Chinese food and don't feel like ordering online with an awful app or ordering by phone or in a store and waiting. It's my secret foodie shame. read more

My teriyaki chicken was mostly FAT. NO SAUCE. and all of my food arrived cold. Will not order again

Worker Mallorie taking my order was rude, didn't say a word to me didn't tell me my total, packaged the food terribly to make everything spill out of the bag due to putting the kids meal at the bottom. Forgot the juice box and apple chips. Tired of awful attitudes , didn't even eat the food yet but I'm sure it's no better than the service. They are always "out" of food when I visit early in the day, not sure if that means they need to up their inventory or if they just don't want to make the food. read more

I ordered a plate of Beijing beef and fried rice. I have nothing nice to say. The beef had some type of breading on it that was burnt. The sauce was thick and cold and didn't taste good. The fried rice was basically white rice with large clumps of burnt scrambled eggs. The egg roll was edible I guess. Spending $10 and literally ate the egg roll and a couple bites of beef and rice and tossed it. read more

I recently ordered the Honey Sesame Chicken Bowl with Fried Rice and Chow Mein. Delicious. Quick.

love the quality, just wish they had more options. Egg rolls aren't my favorite but besides that the orange chicken is very yummy. read more

I feel extremely bad for the employees that work here. They are so short staffed , they can't keep up with any orders. Waited an hour for an on line order. I was # 10 in line .... read more

Went through the drive thru, ordered cheese Rangoon. Pros: -drive thru didn't take an extraordinary amount of time. Then again, there was no one else in line. Cons- - It was disgusting. The wonton bits were fried crispy and nice but the bottom part that holds the filling was not fried done so was chewy and gross. The cheese filling is bland and also yuck. You get 3 pieces for $1.95 with a dipping sauce and fortune cookie which isn't a bad deal if they were edible. I ate 1 and threw the rest in the garbage. The sauce also was very weird. Won't be going back. read more

Panda Express - Overly greasy, undercooked, gross filling, cheese wontons. - Chinese Near Me - Avon, Ohio

Always rushed give little meat just got two pieces of chicken and a whole lot of mushy rice. Place needs to try delivering quantity and quality and be prepared. read more

Today was our first time, and I can say from the bottom of my belly: this was my best fast food experience in a very long time. 7 very friendly people behind the counter. I was given a bite to try before I ordered. Everything was fresh and the selection was great as well. I am impressed and we will be back for sure! read more

Usually this place is good but my lo mein had no noodles. If it were the end of the batch I would have rather just waited until more came out. read more

Panda Express - Usually it's super good but with my lo mein I mainly got a crap ton of cabbage. - Chinese Near Me - Avon, Ohio

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Today, when we order our food we were, we were looking at what we were going to order. They were rushing us, and they want they weren't busy and the lady gave us attitude and was pissed about it. Overall everything was awful. we know for sure we're not coming back and plus the whole time we were sitting in the dining room. They were looking at us with angry faces. Wouldn't do anything wrong to them. I'm not sure why your staff looks so miserable. You may need some new employees. read more

Only getting 1 star because I can't leave 0. If you love paying panda your hard earned money and only receiving half of what you've paid for, then go ahead and go here. If you like eating the food you've paid for, go somewhere else. This happens more often than not at this location. read more

Don't go if you want anything besides orange chicken or broccoli beef. Even those were bad and dry. Showed up almost an hour before close, they stop cooking everything except their "best sellers" ‍ read more

Very fast and friendly place to get some Asian cuisine! The staff is wonderful and super friendly and answered any questions I had about the menu . I had the Shanghai beef , orange chicken with Lo Mein noodles. The beef was wonderful and great tasting! The orange chicken tasted like a breaded blab piece of chicken , just not great tasting! If I return definitely I would order the beef , the noodles were great as well. The rice looked dried out. I didn't bother! The outdoor seating was great as well! read more

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Management is very rude. Rushed me through my order in the drive thru - which ended up being wrong of course - but when I mentioned to the manager who took my order that I didn't appreciate being rushed through my order and I've never been spoken to like when I have gone there her excuse was that she didn't want people waiting in line long. I had waited over 20mins to place my order and there was a line wrapping around the building. Kamila not only gave me a half ass apology but she proceeded to tell me that other people think her service is really great and talk over me when I was trying to explain to her where she went wrong. I even said to her that she wasn't even listening to me and she continued to talk about herself like ????? Completely bizarre and rude experience. Will not be returning. read more

They serve sweet tea now :). Unfortunately it's not home made anymore like it was at the beginning but it's better than nothing ;P.

Ordered beef broccoli with lo mien. I work 2 minutes from the location food my was completely cold and had about 3 very small pieces of beef (Literally!) just a bowl of broccoli. I will never go back what a rip off! I would give them 0 stars if it was possible! read more

I always expect better when I come to this location because I receive better at other locations. My order is never right... tonight they didn't even charge me correctly, forgot the sauce, and my beef and broccoli was all broccoli and legit two little pieces of beef. I just need to stop visiting this location because it always ends in disappointment. read more

I was pleasantly surprised yesterday when I stopped in the Avon, Oh Panda Express (PE). Normally I try to avoid fast food chain restaurants but when your hungry and there are few other options close by you roll the dice and hope for the best. I'm giving it a weak 4 star review. I will not claim to be a fan but it is better than A-OK. PE is in a new free standing building on 83 just north of I-90. First time I've seen PE outside of a mall food court. The building and interior had a clean modern look, better than some of the sad looking mall locations. The restaurant was clean looking and I do like seeing a clean prep and cooking area behind the counter. Ok, to the actual dinning experience- greeted right away and had a short wait in the quasi buffet line while the counter person helped a couple before me with thier order. Decided to go with a bowl, the smallest order size, of Hunan Beef over fried rice. The Hunan Beef had a hot pepper logo on the menu board hinting it was hot/ spicy. Food was served up quickly and I added a bottled green tea for a total of $8 and some change. The cashier asked if I wanted any thing else with my order and offered soy sauce and chopsticks. My lunch tasted good, better than I was expecting for a corporate chain. As mentioned above the Hunan Beef was supposed to be hot/spicy, it was relatively mild. This was no surprise as most independent stand alone Chinese restaurants seem to be shy on turning on the heat. Portion size was a fair deal for to money. A 4 star rating for this visit seems far when comparing PE against other fast food restaurants such as McD, Arby, Taco Bell and the host of new Sub shops. read more

This place is criminally underrated. It's Chinese fast food, set your expectations correctly. However, they have some fantastic dishes. They are priced very fair, and great for on the go with their drive thru. Staff is very friendly and happy to let you sample as many different dishes as you like. The food is rotated regularly and never left to sit out all day. This is one of my regular stops every Sunday after attending Journey Church down the street. I wouldn't come here looking for PF Changs, but they definitely beat your average Chinese delivery place. I have no clue what they ever did to deserve such a low rating. I have been coming here for months on a regular basis, and have never been disappointed. read more

This location is horrible! The drive thru cashier ( Who I'm pretty sure is the manager) has a bad attitude and was trying to rush me through my order like she had something better to do & they weren't even busy. She was just rude , I've had better customer service at the DMV! read more

Contrary to some of the other reviews, I thought the food was ok for the price and cafeteria style set-up. I visited on a Saturday afternoon, there was a line and service was a bit slow, but not too bad. I opted for the big plate, 2 entrees and 1 side (or 1/2 and 1/2). I chose the mushroom chicken and teriyaki chicken, with 1/2 fried rice and 1/2 steamed veggies, for $7.00. The teriyaki chicken consists of whole chicken thighs, which are chopped to order, nice portion, approx 1 and 1/2 thighs, standard teriyaki sauce. The teriyaki chicken, rice and veggies were typical food court fare. I didn't care for the mushroom chicken. The texture of the chicken was a bit weird, didn't finish it. I would return, but this won't be my go-to place. read more

Stopped in during a weekday for lunch. IT WAS PACKED. Nice chipotle style lineup where you pick your side(s) and meat. The line took a little longer than expected because they seemed to be out of food and people were waiting for it to be made. Got the last table in the place! For the amount of food you get in the bowl I think it's well worth it! It was maybe $5/6 and I couldn't eat it all in one sitting. Had the Orange Chicken with noodles. The noodles were dry and not that good, I think I'd try the rice or veggies next time. Other than that, the chicken was good and all the other meats looked fresh too. There's not much out in that area (minus the avon commons) so if you're out there, I'd give it a try! read more

Slowest service. Drive thru took 25 mins... Just got home and updating my review. The drive thru was a horrible experience. Multiply cars just left in front me after placing their order and before paying. So they had no idea who placed which order once I arrived at the pick up window and no one even cared either. This place has a great location and they seem to be busy at most times during the day, but if they do not approve their customer service and wait time they will not last too long. Great location for a Chick-fil-A is this place goes under... Food is okay. General Tso and the Kung poa are the better options I have experienced so far. read more

I went to the restaurant on a weekday at about 1:30pm. I was greeted warmly by an employee named Cami. It was my first time ever trying a Panda Express so Cami explained to me the sizes, what you got with each size and asked if I had any questions about the food. She was very kind and friendly. I chose to order a bigger portion to take some home for my husband to try as well. I got mixed veggies (5 of 5 stars for this dish) for my side dish, mushroom chicken (4 of 5 stars for this dish. Not super flavorful but very low on calories which is good) and the five flavor shrimp (5 of 5 stars for this dish)for my entrees. Cami explained that because the five flavor shrimp was a special item there was an additional charge and asked if I was ok with that before putting some on my To-go plate. I also got an order of 3 cream cheese Rangoon with a side of sweet and sour sauce(2 of 5 stars for this dish. The Rangoon were too crispy and it made eating them difficult. There was very little cream cheese in them too. The sauce was very good but since they were almost burnt I had a hard time enjoying any of this) The environment was very clean and nice. I rounded up my meal from $11 and change to an even $12 for the charity they were fundraising for. Management should be very proud to have Cami working for them. She has excellent customer service skills. All together the experience was very good but although I don't think, based on the value of the meal, that I will be frequenting this establishment for lunch, I will keep it as an option from time to time. read more

Panda Express - Chinese Near Me - Avon, Ohio

The one star is literally for the food. It is always good. But the workers are so rude and keep me from wanting to come back every single trip. You can clearly see that they don't even want to talk to you, the woman who took my order was so rude and purposely gave me chow mein from the bottom of the bowl with TONS and i mean TONS of onions and cabbage. I am always polite as I work in customer service and I had a very simple order. I am very disappointed. i usually spend $30-$40 here. Not anymore. read more

Panda Express - Chinese Near Me - Avon, Ohio