It is rare when my food from Panda is not great! The 3 stars are only for the food! The only complaint is the flow of the line and the workers. I'm sure others would agree. They have people waiting for their food on the side by the cashier, people are entering being served, waiting to pay, people are still entering, waiting to be served, then phone orders. It makes you wonder who is in charge. read more

Panda Express - Chinese Near Me - Bakersfield, California

My child got 1 tablespoon of protein and not the big spoon they serve with. I get it is the cub meal but my daughter was finished with 2 bites! read more

Panda Express - My cub meal for my son - Chinese Near Me - Bakersfield, California

I wish they'd open another location in this area. I love Panda Express but the workers here are extra stingy with their portions. You really shouldn't be able to see the bottom and the walls of the container. Every time I open my plate I get disappointed. I'll go to a local Chinese place from now on. Sighhhh read more

I ordered Panda Express from Uber Eats and it came from this location. I ordered a bowl of chow mein and orange chicken. I also ordered a bottle of Coke Zero. 1) Let's start with the bottle of Coke Zero: The bottle of Coke Zero appeared to come a little different. When I went to go turn to get the cap off the bottle, it didn't sizzle or appear to release any air noise. Basically it didn't make the noise a bottle would normally make when you open it. The bottle of Coke Zero appeared to have been opened already and the cap tightly screwed back on. I dumped out the soda and threw the bottle away. 2) Next let's talk about my bowl of chow mein and orange chicken: The bowl of food wasn't warm. It was more on the cold/"I've been sitting there" temp. The noodles tasted weird and something you weren't sure if you should be eating. The orange chicken was cold and not good. I took one bite and ended up throwing the entire bowl away. Overall, never returning back to this Panda Express location and highly encouraging others to seek else where. This food tasted like your stomach may be mad at you the next day. You'll be wasting your money and wondering why you didn't listen to all the Yelp reviews. You're welcome. read more

Even though Panda doesn't have some of their original options, I'm still a fan. I remember back in the day when there was only 1 Panda Express in Bakersfield located in the mall and it was the place to go for Chinese food. Now it's literally in every corner popping up like Starbucks. This is the closest drive-thru location for me so it's a plus. There's one even closer by Walmart, but sometimes I don't feel like getting down, so this location seems like a good option. This location is new so just like any new facility it looks really nice and clean inside. Staff seems to be okay. They seem rushed. The only downside about this place is that every time I have visited, there's always a shortage. Some days there's no more rice or certain items are finished. Since this is a common issue here you would think they would stock up more, but maybe because it's a new location they are still trying to figure out their issues. read more

Panda Express - Chinese Near Me - Bakersfield, California

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Fast and kind service. The worker was really busy and still asked how my day was. Manager, Elisabeth, was so sweet and helped us get appitizers. Loved this experience! read more

Terrible pick up experience I waited at the side for like 10 minutes and no one helped me I could of just went to the food line and said I had a pick up order and I would of got it quicker and that's exactly what I did after 10 minutes lol. I get to the front and some other lady asks for my name and I say it and then on top of that she asks me for the phone number like I'm trying to steal my own food or something ??just give me the food bro ur doing too much. Who ever runs this Panda Express please have your front line with common sense and help with pick up orders no one wanted to help me and then once I get helped I'm asked for extra non necessary questions read more

Panda Express - Chinese Near Me - Bakersfield, California

I hosted an event of 90 people and used Pandas Catering service. It was so simple! Ordered online, called with a few questions and Erinn was able to answer all my questions so kindly. My order was ready on time and Erinn even helped me carry out my large order to my car! Everyone said the food tasted great! Thank you for making this process easy and convenient, definitely would recommend for someone needing Catering! read more

The menu provides easy-to-choose grab-and-go options, with friendly service greeting me promptly upon my arrival to pick up my food, and the area is kept clean and well-maintained. read more

Panda Express - Chinese Near Me - Bakersfield, California

Retrain Elva or keep her away from the public. So unprofessional. I called before I came and the employee (male) said they stop making food at 11. We arrive at 10:40 and the line of food was foul, I asked if she could make fried rice and honey walnut shrimp. She said no because there was food on the line, I asked what time they stop making food and she said they ran out of rice and shrimp. Seriously, what a liar. read more

Panda Express - Chinese Near Me - Bakersfield, California

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Chop! Chop!!! Get over here for a delicious dinner! Panda has done a fabulous job transitioning into COVID-19 guidelines. It's still a convenient stop if you are craving American Chinese food fresh from the wok. The Food is fresh, it's convenient, and perfect for quick take out! COVID-19: Hours or services may differ due to the current circumstances. I recommend calling the business directly to verify hours and availability. Order online. Service: my experience-each time I stop in-has always been pleasant. Panda's staff is efficient and quick to serve. Tip: This location gets really busy! For fast service-Order online. Pick up and go! read more

Panda Express - A little bit of goodness. - Chinese Near Me - Bakersfield, California

Cold Rude and the worst customer service! All the meat ( chicken ) WAS PURE FAT! And not cooked!!!!! read more

I placed a order online and went to pick it up on time and they didn't even see it. I had to wait the whole time.

Amazing service from the manager there!!! I wish I can remember his name :( However this passed Friday, I ordered food for a company party, pretty large amount of food... app said food would be ready by 1:30pm, I felt SOO bad requesting for it to be done sooner but I REALLY needed it done atleast by 12:30pm... well... manager, with the most upbeat and positive smiled and said "no problem ". Left to buy some drinks at around 12. Came back at maybe 12:20pm, food was done and bagged!! I appreciate the staff so much but the manager also helped us take those huge bags into our truck! I just think more companies need people like him who are so positive, hard working, and have phenomenal customer service!! Will come back to leave his name when I ask my coworker lol Thank you!! read more

Incomplete take out order, small portions and poor costumer service. Mushroom Chicken read more

Panda Express - Small portions. - Chinese Near Me - Bakersfield, California

Nia D charged me for an entree but forgot to put it in the bag. If I lived nearby it wouldn't be a big deal but, I hate that these workers want $20+ an hour to make simple mistakes (at the register the easiest position there by far). read more

Ok so this is a tough one to write, debating between being nice and being by honest. I always love Panda Express. The food is usually hot and fresh and delicious. My favorite part is that they post all the calories so it makes it easy. And sometimes sad. I always ask for a sample of the orange chicken because it's so damn good, but too high in calories for me to eat a whole portiSo I just get a taste each time, and then order veggies instead of rice or noodles, and beef and broccoli, string bean chicken, or mushroom chicken. All delicious! And now the bad... during my visit last week the carrots in my veggies were rotten/moldy. I showed the manager and she offered me a new meal. The new meal was great. Before and after pics attached! I still love this place. I came back and ordered the same meal I almost always do. Veggies instead of rice or noodles, beef and broccoli, mushroom chicken. I shared with my daughter. It was delicious! The vegetables were fresh this time too! read more

Panda Express - Rotten carrots - Chinese Near Me - Bakersfield, California

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My favorite Panda Express location! I love the consistency of never having to wait for my favorite items. Clean dining area and I love how welcoming the clerks are beginning with the clerk at the start of the line. She's very welcoming and always happy to serve. read more

Horrible. If I could they would get a NEGATIVE STAR. The employees here rude talking on phone . Then when I asked for some silverware because there wasn't any in bag she said rudely. No kidding. You have to ask I'm Not just gunna give you some. I sad excuse me she said yeah . I walked away and will not return horrible. I'd fire for that. It's sad enough that the food was old and sitting there. What has these places come too. read more

This Panda had been soooo good and the last couple of times, it has just fallen apart. The first bad experience involved fulfilling online orders incorrectly. Somebody working the line is clearly a half wit. No need for specifics - suffice to say the orders were wrong. The food was a notch below previous visits (ie: Sweet Fire Chicken small hard pieces rather than big, meaty pieces). But this last time? Ugh. Again with the incorrect orders! This time two of the orders included a mystery dish with what maybe had green beans in it? Looked it up on their site to determine what precisely this mystery dish was and it looked nothing like any of the pictured dishes online. And it was a bit gross, too. Maybe a composite of leftovers nobody wanted? Who knows. My wife called to complain and Emily offered a refund. No refund came. My wife called after a few days and was informed weekend transactions are done Monday and Tuesday and to give it time. A second call said give it until Friday. Still nothing. You know, Emily, rather than lie, just admit that no refund will come our way. I would appreciate the honesty - much better to screw me over to my face rather than a sneak attack. Regardless to say, we'll give another location a try. None seem to be rated well and I can't speak to every location's food quality or business practices. I can certainly speak to the attributes of the location at Gosford Road - ROTTEN! Rather dishonest. Care and quality severely lacking. Honestly, I hate leaving poor reviews but, ohhhhh, some of these places soooo deserve it! read more

Food quality is gone down I don't know who the new cooks are but they do a terrible job. The quality used to be good and tasted good but not any longer I don't know what's going on especially at the location on gosford road. read more

Elizabeth the store manager is extremely rude, walks away from you and rolls her eyes when you simply ask if your mobile order is ready after waiting 20 minutes at the mobile order pickup, without being helped. read more

Service was frustrating, I ordered some plates and on one paid for a premium side. As I mentioned to employee that one was a 3 item plate, she disregarded me and said I just needed to tell her what sides I wanted. She didn't bother to look for the 3 item plate to make sure the correct sides get added to it. I gave up any just bought what she plated to end the confusion on a busy night. read more

Absolutely wild that I was told that this location stops cooking food at 9:45pm (it was 9:55 when I walked in) when they close at 10:30pm; when not too long ago I had the option to wait for more food to be cooked close to closing time. Can't even spend my money on food items I want because staff wants to leave before closing. Wild. read more

Let me just say, a 3/5 isn't necessarily bad. It's average. Above average actually. 3/5 fits panda just right. This location is near many other shopping places and has plenty of parking. It is also always busy because of its prime location. The line is always around the restaurant so remember that if you want to dine-in. People will very likely be standing next to your table waiting in line. Meaning peoples butts in your face... lol. BUT, because it's so busy, the food is always freshly cooked. I mean, they're constantly churning out entrees and chow main and rice. All the love long day. And, if you feel your entree looks like it's been sitting there all day, they'll make you a fresh batch! I don't really ever crave panda but their menu has pretty decent options and they're not bad tasting. Not at all. Almost tasty lol. The fresh veggies and yummy (sugar-filled) sauces help. This location has been a lifesaver after an evening of groceries and shopping when I'm too tired to go home and cook. Might be a lifesaver for you sometime too. :) read more

Panda Express - Two-item plate. - Chinese Near Me - Bakersfield, California

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Went in to pick up a order that I did through the app. While waiting watched the manager get handed $100 bill by the cashier while she was wearing gloves she checked the hundred dollar bill, then handed it back and didn't replace her gloves or wash her hands. She went straight back to the line and started dishing up food and touching food cartons, etc. Might, as well as made the next persons food out of the toilet. read more

Long wait times, this Panda Express prioritizes takeout orders over in-store customers. Stay away. The lines in store are ridiculously long. read more

Panda Express - Chinese Near Me - Bakersfield, California

Awful service. Go to some other Panda Express in town. There are lots. Food was mediocre and was served the last bits in the bowl of entree and they didn't even bother telling me they are out. Won't come back. read more

This place is a disorganized mess. They are I'll equipped to handle both in store and to go orders at the same time. Every customer in line was being told they would have to wait for items and it would be 7 minutes for most of them. They are just not a very well run store and it is evident when you spend even 3 minutes in the lobby read more

Their ice machine and soda fountain is broken. Lame. I tried the water handle and it's room temp. Sodas are warm and just fizz. I went to the register to ask for cold water and they wanted to charge me. Ultra lame. Really you can't call an emergency service? The line of people is huge and there's no ice or cold drinks. Bakersfield continues to disappoint me. read more

Panda Express - Random pic - Chinese Near Me - Bakersfield, California

Ordered a family meal from the panda app paid extra for the sizzling shrimp and got 1/2 of a container

Just wondering why there is so much oil at the bottom of my take out carton of Chow mein? I could easily use the oil to fry food at my home. I'm of the mind that it's too much oil for a person to ingest. I like the Chow mein that they make at Panda Express. Their noodles are the style like what I grew up eating in Hawaii, not the soft and soggy noodles that other restaurants use. read more

Customer service was greatly lacking with an employee named Daisy. I changed my mind about having a bowl and instead wanted a plate. If looks could kill...Daisy remained silent and rolled her eyes as she pondered how to meet my request. I asked her if what I asked was going to be a problem... she stayed silent. read more