The food was well prepared and fresh. The dining room however had several dirty tables when I arrived, but that was corrected while I was there. The service I received from Briana D was excellent. Her professionalism, courtesy and friendly positive manner made this a 4 star instead of a 3 star visit. read more

Panda Express - Plate with steamed rice, Kung Pao Chicken and Bejing Beef - Chinese Near Me - Houston, Texas

Plus points for having a drive through! Very cool. Wish more of them did, I would go more often. Much better choice than the standard fast food chains. My go to is the orange chicken and chow mein. read more

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I dont understand the haters here. Adequate Chinese food. I mean, it's corporate. Yeah, but It isn't any different than any other Panda Express. Service was fairly quick, food was fairly fresh. Wide variety of condiments available. It's definitely average at least. read more

Panda Express - Family meal - Chinese Near Me - Houston, Texas

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First time I've seen a Panda Express with a drive through! I wasn't sure what to anticipate but the service was incredibly fast and efficient. I ordered and 30 seconds later the lady had my food ready for me. The plate I ordered was also packed to the brim! They also provided a utensil pack and some sauces. read more

I placed a mobile order via their app. It's very convenient and you earn points with every purchase. That's the only positive experience I had. I arrived about 5 minutes early. Although they weren't very busy all the employees seemed to be busy. Everyone was running around doing stuff behind the counter. There was a couple eating at one of the tables and an adult family of 3 ordering their food. Nobody greeted me nor acknowledged that I was standing at the online order pickup space. I wasn't even acknowledged until my order was about ready. So I stood there for a full five minutes without even a "we'll be right with you!" I did get my order within the timeframe they said it'd be ready so that's a plus and I appreciate that. My order was missing the teriyaki and sweet & sour sauce (I even made sure I added the sauces to my order and why you would need to ask for teriyaki sauce when you order teriyaki chicken seems odd). There was also something off about their chow mein. It had a weird fishy taste. The lobby area was clean other than one table that had food in Tupperware containers (assuming they don't have a break room). There was also a small mess around the soda fountain area. read more

We used to go here often, like several times a month when we're were on our panda streak. Was, and still is, decent quality Chinese food, done fast. It was easily 4 stars per my original review, but they're the most recent victim and instigator of shrink-flation. Consistently smaller portions AND now higher prices. I get that restaurants are a tough business with low margins, and they are all taking a hit with rising prices and inflation. But I also equally get that the consumer is hit by those same things and not everyone has MORE money to spend on LESS food/product. read more

Welp I guess I should have read the reviews before going back. I have been here a few times and the service is hit or miss as well as the food. I took a break and came back today and well, maybe I should have just stayed away. The service and food were good but the portions are embarrassing. I ordered the 2 entree combo with mushroom chicken and beef and broccoli. The mushroom chicken portion was def underserved with mostly mushrooms and zucchini BUT the beef and broccoli was solely broccoli. There was 1 ok size beef and the rest were tiny scraps not even whole pieces of beef, more like breakaways. Wasted $$. If I wanted broccoli, that's what I would have ordered. Ran into this similarly in the past at this location which is why I stopped visiting but I guess this was my sign to just stay away. Not worth the money or the congested traffic to get there and out for scraps. Bye bye panda. read more

Service Not favorable. I live at 13512 Heritage Meadow Lane in Houston, TX and the driver was lost 30 minutes beyond my delivery time.

The food was great as always, but the team also handled a very unruly customer with amazing service and proved to be very patient. All the staff were very mature and good people. If you see any bad reviews it was probably the unruly customer so ignore it... read more

Vanessa L was handling drive through order. The service she provided was rudely rushed.

Good place to eat j the have great food choices and great customer service very fast service

Portions are all veggies not meat ..they stop doing half rice half noodles and prices to high...no thx pass

Bad Panda. Left here angry for the second time in two visits. Employees selectively under serve. The family in front of me got all the food. I did not get even my fair portion. Thank you, Izikeal for pissing me off. read more

Panda Express - Under served. - Chinese Near Me - Houston, Texas

Ordered through Door Dash -(will be giving them a bad review as well) Order was for my slef and a co-worker whom is on contract with our company. The order was wrong. which it was in the price ( a 2 entree Plate) so that was a red flag to those preparing. Then when I called, they said " I can give you the Panda express customer service # but you probably should call Door Dash, its up to you" No professionalism or accountability. I should not have had a higher than fast food gas station expectation. read more

This is the best Panda Express I've ever been to. I've lived close for 2 years and always received fresh food and polite staff. Now that I live not in the area, I still will drive to this location because I know the food will be worth it. read more

I visited the drive thru, and when I got home I noticed that the entree (Broccoli + Beef) was in extremely small portion, (2 pieces of beef, 5 pieces of Broccoli) and the rest rice. I looked at reviews and noticed a lot of customers are experiencing the same problem. I'm really disappointed in how that location is ran, I've always had nothing but good experiences in other locations (such as North Fwy) so this was very surprising. I hope also that something gets changed because the reviews date back months and management has done nothing to change it. read more

Nicole at drive thru did not want to assist my wife by getting g her sweet n low, then insisted that there were no sweeteners of any kind in the entire building. I had to go into the restaurant and get it myself. I eat fast food bc it's convenient, not to get attitude from a lazy smart mouthed drive thru worker. read more

Make sure you check your order because they rush you while ordering then they don't give you your complete order. So annoying!

I wrote a review on this location a couple of weeks ago. For the problem I experienced at that time, I was given a coupon to use next time I visited the location for a large entree. I had the email with the barcode for the item when I went there yesterday. I visited this location to make an order in person and use my coupon the corporate office had given me. Upon checkout, I presented the coupon and the clerk scanned it. The coupon was not expired. However, the clerk could not get it to scan and give me the item for the coupon. I was told there was nothing they could do, but they did offer me 20% discount which was approximately $9.00 short of what I was owed. I told the lady that was unacceptable. She told me the coupon said "at participating locations". I told her that their location was the location where I had the problem and I wasn't going anywhere else since they were the ones that screwed my order up in the first place. I ultimately asked to speak to a Manager. The lady told me she was the Manager. She kept repeating she couldn't do anything. It was at this point I asked for the owner's name and phone number. She hesitated, and then a guy came around the corner and she referred him to me. The man I spoke to had a tag on his shirt that read, "Manager". I asked him if he was the Manager and he told me yes! I told him that's funny, she just told me she was the Manager and there was no one else I could speak to. The Manager I spoke to ended up calling the owner, and I was given my order for nothing. This should have been done at the very beginning. While I was taken care of this time, it almost took an Act of Congress to get what I had coming to me!!!! You are taking a chance when you visit this location. The customer service here is almost nonexistent!! This will be the last time this place gets any of my business. read more

I placed an order on Uber eats. I ordered chow mein, super greens, honey walnut shrimp and black pepper chicken At 5:45pm In Houston Tx on a Friday. So I figured it was going to take awhile due to traffic...ok. So I met the driver in the hotel lobby. "She" had an order before mine which was fine. The gps indicated that the driver (Luisa) had pulled up. Now mind you I see a "guy" standing outside shooting the breeze with some hotel employees. Finally the guy comes in and I asked if that was for me, he asked me my name. It was my food. I was totally confused because the picture is of a woman. But I did reduce his tip because he was taking his time bringing my food to me once he pulled up. So I get to my room and opened the container and the first thing I noticed was the meat was too dark to be chicken. It was some type of beef. I checked my receipt and yes I did order black pepper chicken. I also noticed that the rating on here was a 3 star but on Uber Eats was 4.6. It's more like a 1 star. Ubers eats fave me a $5 credit which really should have been a full refund. read more

Panda Express - Chinese Near Me - Houston, Texas

Dined in with my wife at 7:00. I had Kung Pao Chicken. She had Sweet Fire Chicken. Both were excellent. Staff of 7 were friendly and seemed to work efficiently. I deducted one star for the condition of the dining area. It was somewhat messy and no one came out to clean until 8:00, even though there were only a few people requiring service. We were visiting from San Antonio and this was our first visit to this location. We will be back. read more

Good ,fast and easy to order .Clean inside ,clean restrooms nothing to complain about.

it's good but always check your order because they always get mine wrong and put the wrong chicken i asked for king pao chicken and they gave me mushroom chicken when i made it clear twice that i wanted kung pao chicken. read more

They can't keep up with the food demand in the area. I came one day around 4:00pm and waited for about 30 minutes because they were out of everything. There was no chow mein , no super greens, no mushroom chicken and a variety of other proteins. They either need more employees or they need to be more organized with their prep. On top of that the employees( Celeste and Hitzul) were being rude by laughing because we were waiting. They were also mean mugging us as if it was our fault they were out of things. They also portioned our food badly. We come here often and normally we receive a bit more protein. It all just felt like they did it out of spite because they were tired of us waiting. read more

They have a drive-thru! My old favorite back in Dallas did not have a drive-thru and it bothered me having to find a parking spot and walk in for my to-go order. The drive-thru concept impresses me. The one at Greenway is so far it is not a realistic option except for the rare once or twice a year I have a meeting in the area. I am glad there is a new one here closer so I can eat my Americanized-Chinese more often. Fried rice: as a chain they do a great job of consistency Orange chicken: lots of breading, but still tasty Sweetfire chicken breast: tasty! The chicken is less breading/dough fried, the sauce is good. A little bit of red pepper. Only one small piece of pineapple though on the bottom. Amazing as far as fast food goes - a great Sunday lunch pursuant to the "don't go to the gym on the weekend" rule, since weekends are meow for eating. read more

This has to be the worst location. The only reason we came here today was cause Chick-fil-A had issues with their computers. The food was cold the portions were child sized and the restaurant was a mess. The lady that served us didn't listen to our complaints about how she counted out the 6 shrimp for a bowl...we are adults. Then to be up charged for the pleasure never again. One of the bowls looked like it had been eaten out of and that's how it came. I have never been more disappointed in Panda Express. read more

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This location is the worst, people working there especially LUIS! Is so disrespectful. Since he started taking my order he had a attitude with me. He was being very stingy with the food and when we asked him nicely to add more he would be very rude about it. Every time I come I am always having to deal with there rice being undercooked and having to ask for a new plate. And I always get treated horribly because I tell them that there rice is always undercooked every time i come. LUIS is a horrible shift and needs to be fired!. I ended up just getting a refund because he was yelling and refused to go give me the rest of the food so I can feed my little girl because the only problem was the rice. but instead after telling LUIS that the rice was very hard he gave me a refund and a big ass side of rice for no reason when I simply asked him if I can get the other foods besides the rice that was on the plate that I ordered for my little girl to eat. - will not be coming back here. read more

Panda Express - Chinese Near Me - Houston, Texas

I choked on plastic from panda this evening. My family and I sat down to dinner from Panda Express and I was expressing to my husband that That I was disappointed because the Chow mein tasted burnt which is a bummer when you pay almost $40 for a meal. I decided No big deal I and moved on to my entree mushroom chicken. As I took my 4th bite and swallowed and I began to choke Luckily I was able to spit what was in my mouth out which happened to be a large piece of black plastic!! I will never eat here again!! I mediately took my children's plates away from them and discarded them as well. Eat here at your own risk! read more

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Drive thru Emilie working right now decided to ignore a paying customer when asking for sriracha. She clearly heard me, saw me remain stagnant and wait for a sec to ask again but decided to drive off instead and write this review. Their job is not that hard but for this employee it obviously was. read more

Good Service Teriyaki chicken was delicious everything bf was amazing such cute chopsticks too !

This has been my most disappointing $14 expenditure. The portion I received resembled a snack more than a dinner plate. It's baffling why I was served what seemed like a child's meal tonight. I've decided to part ways with Panda Express. Typically, I would call the restaurant to share my experience, but this instance is so disheartening, knowing that such a plate was knowingly sent out for delivery is unsettling. read more

Absolute worst Customer Service, I know it's fast food and we shouldn't expect much but seriously if you can't do your job without an attitude then you need to move on..I was undecided on my side that I wanted with my meal so I was gonna skip it, then I decided I would take it since o paid for it. Asked the girl Maleah if she could just go ahead and add the side she said No I already closed the container..I said well put it on the side I paid for it..she stomped away talking under her breath threw it in the bag and half ass jaded it to me...PSH...$15 dollars an hour my ass.. read more

This place is messed up my orders multiple times. Managment needs to work on their quality control for the drive through customers.

This place is awesome! Not sure about all the complaints. The drive thru line is normally 4 or 5 cars deep. I always go inside. Yes, they might be out of a selection or two, but that happens when you cook small batches. They have plenty of great options. Love this place! No complaints! I miss samples! Darn covid stopped samples! read more

The worst food ever! I have never been to a Panda Express that all the dishes had the same red sweet sauce on top. I paid almost 15.00 dollars and they didn't even give me my fucken egg rolls! O on the stars what a shit house! Close this shit down now! Don't eat that gross fucken shit! read more

Panda Express - Dry as fuck! Shrimp were rubbery and over cooked the all the beef in the each dishes had a red sweet ass sauce gross! I want my money back - Chinese Near Me - Houston, Texas

My order is always wrong when I come here in the evening....and if your come within 2hrs. before closing they give you a hard time about putting out fresh food. I literally just returned my order and they got it wrong 2 additional times! If the drive-thru cashier didn't have an attitude (silent treatment) and just ask for clarification and/or repeat my order we wouldn't be having this issue right now. This place is horrible! read more

Well, I thought I'd give it a try that won't happen again you get one small spoonful of meat or chicken and the rest garbage what can I say? I wish I could say something great, but I really can't in all honesty. read more

I went up to the drive thru and the person with the headset was having an entire conversation and disregarded everything I was saying and proceeded to ask "How wet was I?" . It was very disturbing and extremely inappropriate. On top of the lack of customer service, the messed up our order. Extremely bad service and I don't recommend this location to anyone. read more

Always check your order before driving off. Ordered a bigger plate and a $6 side of fried rice. The price alone of the fried rice is outrageous but they make it worse by not giving it to you. The bag came with a large box (which I assumed was the bigger plate) and a single container (which I assumed was the side of fried rice) only to find out when I got home that the single container was just one of the entrees. read more

This location is runned by high school kids.. if that doesn't say enough, i had asked for the manager that I spoke to on the phone & they all just started laughing? Then a kid came and just started talking to me as if they just didn't care, I usually come to this location when I'm around but it's always the same issue, last time for sure read more