I can't believe they don't have the brisket anymore. I go there every once in awhile but with the brisket brought back I would definitely go there more often. I tried it right before they quit serving it. Bummer. read more

Do NOT come here on a Friday evening and do NOT order online. We placed a mobile order and literally waited in line for 20+ minutes. They prioritize DoorDash orders and people who just come inside to order instead of mobile orders. A group of like 4+ people including us were completely forgotten. However, Michael and the other staff were very kind and helpful. EDIT: Was eating my food and my "side" of broccoli beef was 100% broccoli and no beef read more

Such a convenient location in the South Hill area! The staff gave a warm welcome as soon as I walked in and I was able to pick up my online order very quickly. Although it was a brief interaction, one of the staff made the experience personable so it was nice coming in to pick up my order. They accurately got my order, the taste was delicious, and the amount of food was great. They were able to fulfill my online order quickly as well. For fast food, they are not that bad compared to other chains in terms of quality, amount, and cost. read more

I love the food at Panda and always feel great afterwards, so I kmow my body tolerates it well. The location on Southeast Blvd is so close to where I live and I really like that. BUT.....the service is HORRIBLE. I went there last night and it was the same thing again. I took the time to order online and pay for my 45 dollar order for my family. I waited at the pick up spot to only be IGNORED once again. There were two other guys waiting also. Their pick up system is horrible. They put ordering customers in front of them as their priority. The pick up people are looked at as a second priority. Maybe because they already have my money. I have over 45 years in having my own business and in healthcare. I don't know how this place even stays in business. Either increase your staff or make an actual PROCESS for those picking up their online order. What a concept! It will be a long time before I go through that again. Response to Panda Response: I don't need to reach out to you on your site, just make an area for people to pick up their online orders and don't ignore them when they come in to pick it up. Your response was vague and worthless. Just what I expected. When I checked out the response you sent me to, it is totally asking me to spell out everything yet again. From my angle, you only responded to make your own self look like you care. I lowered to one star for your canned response, basically saying nothing would change. read more

There was no teriyaki sauce in our order and that makes a big difference in an order.... Not having any sauce to put on your chicken: I don't know when they started separating the sauce in the order but all I know is that they need to make sure they put sauce in people's orders. Very disappointing read more

I ordered mushroom chicken and there were maybe 2 pieces of chicken in my bowl. It ended up being almost entirely vegetables.

It's ok for something quick. Wish they didn't include so many broccoli stalks and hardly any florets, especially when this entree costs more than the regular entrees. read more

Panda Express - Chinese Near Me - Spokane, Washington

After the pandemic, this restaurant (on the 29th at Southeast Blvd) has not recovered well. The prices went up, but quality of food has come down a lot. I used to like the chow mein noodles as a side, but they have lost that good taste. I used to eat there at least once a month, but after giving it 3 chances, I'll probably skip it altogether. I asked the manager if there is a problem with anything, but she assured me everything is ok. Today was the 3rd time. I left disappointed and promised myself no more visits to Panda. The noodles are so bad, I threw them away, they tasted as if cooked in dishwater. The chicken had so much fat, it took a while to clean it up. Everything was tasteless and lots of sugar too. Too bad. read more

Entrees had generous sizes but used old spoiled meat. I couldn't finish my orange chicken and brocoli beef. Employees are nice and there is plenty of parking, but the kitchen clearly uses the lowest possible grade of meats to save $. read more

Food is okay, but I was disappointed because they didn't have spoon. I feed my child with rice using fork.

This is the portion size now? They hardly fill the bowls. $10 for a half full bowl is Highway robbery. read more

Panda Express - This is the portion size now? They hardly fill the bowls. $10 for a half full bowl is Highway robbery. - Chinese Near Me - Spokane, Washington

Chicken Teriyaki bowl is very good . . . . . . it would have been nice, however, if the syrup was in the Coke. Bubbly, cold, no flavor. read more

Ordered 3 bowls. Basically a rice bowl with 6 pieces of orange chicken. Literally didn't even cover the rice. $30 worth $10 for the tiny bit of protein. Head downtown to RiverPark square where they give you a fair value. The south hill is a rip off. read more

the food over all smelled so bad like cleaning chemicals it burned my eyes. I got the steamed white rice and it was so hard so should've just cooked it at home. I also got crab ragoons, they were so soggy it was disgusting. Needless to say it all got thrown out with no help from the restaurant. read more

I've always had good luck at this Panda Express in terms of food quality and service. In and out in a short amount of time, orders come correct, and flavor and temperature are what I come to expect from the fast-food King of Americanized-Chinese. read more

Great food and service chicken dishes were delicious and veggies crispy and fresh and hot

I didn't realize they had changed their name. I haven't been here for many moons. Shame on me. We were hungry Mon night and wanted something good and quick. The Panda popped into my little brain cavity and away I went. I was surprised there was a fairly long line! Ordered my stuff up and got back home. It was as good as I remembered and we enjoyed everything. Veggies were crisp and fresh, grilled chicken was excellent, and everything tasted great. Service was extraordinary, with a smile and a thank you! And the cost for the quantity and taste was excellent. WHAT more do you want? read more

It was packed when I came into Panda Express but the service was still very fast and friendly!! Desiree went out of her way to be kind and helpful despite the stressful situation. Thanks!! read more

The main thing that irks me is you wait longer typically for your food then you do at a full service Chinese restaurant while one or two of your items looses quality under hot lights in a styrofoam container. I notice reviews for this chain are typically low, and I agree wholeheartedly read more

Panda Express - If you are into dried out food that has been under a heat lamp for hours this Panda Express is your go to place. - Chinese Near Me - Spokane, Washington

Fast fresh food, friendly staff and many options! Always new dishes to sample too! Keep up the great job! read more

Panda Express - Chinese Near Me - Spokane, Washington

Delivery is NOT a good option. Aspecailly at this place and it's ran horribly! They totally forgot an intire meal and our food is cold! Partly to blame for the door dash driver aswell. Do no recommend. AT ALL door dash is already crappy enough let alone panda. I've hated it for months and the second I give it a chance! Don't eat here McDonald's is probably better. read more

Panda Express - They door dash driver also left this. - Chinese Near Me - Spokane, Washington

I almost never review chain restaurants, and would never give them 5 stars, but context is key here. They have consistently the nicest staff and quickest service of any fast food place i've been to. Always really and there's is always plenty of food. It's Panda Express, you know what you're getting here food-wise. But the service has been top-notch. read more

Terrible management. Said they open at 10:30, waited for over 30mins and they still didn't open. They were all in there just watching customers peeking through the glass to see if it would be open soon or not. read more

This is about the Panda on 29th and Southeast Blvd especially. Most Pandas I have visited are inconsistent at best, but this one stands out, and not in a good way. The entree's are pretty consistently mediocre, mostly lukewarm at best. But the servers vary greatly at this location. They scoop, oops too much, they take some off. Or, lesser is safer. They must always be admonished by management about the portions. Your want half rice and half noodles, its always mostly rice and some noodles. Obviously rice is less expensive that noodles. Todays visit was the worst. I took my order out. I live 5 minutes away. I came directly home and my order was just warm overall, one entree was warm, one was cool. Done with this place, no more wondering what I'm getting and how little. read more

Staff is always very kind at this location. Only thing I think that could be improved is the cleanliness of the dining area. We usually have to clean a tablet ourselves before we sit down, I think mainly because it's such a busy location the staff doesn't have enough time to bus tables so often. Overall good experience here :) read more

I've been gong to the Panda at this location since it opened. It has had it's ups and downs as far as quality and service goes. They had a bad run a few years back where they were essentially out of everything when you walked in. You had to wait to get what you wanted or take the dried out dredges that were available. They seemed to have solved that problem so the quality is back up. What I've notice over the past few years is the size of their takeout container has progressively shrunk. It is literally half what it was when they first opened. I just shrunk again! It's close to $10.00 for two entrees if you get an "up-charged" item. It's getting to be close to the cost of a sit down restaurant but you don't get near the same amount. I still like their food and the convenience but I certainly now will think twice about going since the quantity has become so small. I shouldn't be hungry after eating there like I was last night. Bring back the larger container. We are noticing the shrinkage. read more

Yeah its a chain. But management is everything. They did a good job at this location. Really nice employees. The restaurant was very clean and kept up. And the food was the quality I expect. read more

Ummm... seriously? No spoons, knives, or chopsticks?! How am I supposed to eat? This has deeply stressed me out and as a result, I am writing a lengthy letter to the Panda Express Corporate center in California to express my disdain. As a person of Chinese descent, going to Panda Express was a joyful return to my culture and it has been molested by orange chicken that tasted like it was leftover chicken refried in flour two days later and no proper utensils to eat with. The employees (there were two who helped me) were indeed nice but not even they can compensate for the poor lack of utensils and bad orange chicken. I do know orange chicken is not actually an authentic dish (shocking! to some of you maybe?, it was to me!) nor are fortune cookies, but come on - at least you could have gotten that right when it's the most popular dish! Wait.. I did have one complaint about the nice employee who put the more expensive dish into my plate as she muttered it would cost extra... I'm sorry, but did I even have a chance to say "no thanks" or "never mind"? NO! Yes I may be a stereotypical submissive Asian lady who thinks to just let it go but next time, you will see my American side come out as I rail on you about how rude that was. You do NOT, I repeat, DO NOT put a more expensive dish onto someone's plate AS YOU MUTTER it is more expensive. You PAUSE, politely look at your customer, and advise them that it will cost more, and then ask if I'd like it still. THAT is the correct thing to do. You awful nincampoop of an excuse of a worker. read more

Barbra was not very nice and yellled at a costumer infront of everyone and no one said anything. she had an attitude the whole time I was in there. management really should do something. read more

The one star is for service. I walked in at 2:00 pm on a Friday afternoon. There was no one else in line to choose food. There WERE 4 people in the cooking area, kind of working, and talking. NO ONE said anything to me when I walked in and NO ONE came up to the counter to help me, or to say they'd be with me in a moment. I waited and waited, got looked at by staff and after about 4 minutes, I walked out, never to return. read more

This store has the worst customer service. It's buffet style right? So I don't understand how a phrase like "we can't do that" would sell food. I don't eat meat but apparently you "can't" order a meal with three veggie dishes. One of them has to be a meat dish? I've never encountered this dilemma at any Panda Express or any other restaurant for that matter. Hey South Hill Panda staff! You CAN do that! I'm embarrassed for you all, such poor customer service. read more

Do not order online! We ordered online it took three times as long to get the food as it would have if we walked in the door and they forgot part of the food so we had to go all the way back up there meaning our food was now cold by the time we got to eat it. On the phone they told us they would make it better for us next time we got there they gave us the food that they had forgotten in the first place and did nothing for next time so we paid all this money waited extra time to get it had to go up there twice and then got to eat cold food don't order online. We will go down the hill to a different store next time we want panda ! read more

You know what's not fun? Ordering your meal and finding out your "beef" is actually just the fat that surrounded the "beef". On the plus side my jaw got a really great work out by trying to chew my food. read more

Fast and cheerful employees! Store was clean. Food was good, hot and tasty! Water bottle was cold. I got an extra fortune cookie, too! Yay!

Food allergies can be challenging to work with. It is not uncommon for restaurant staff to be unkind or act annoyed when dealing with a food allergy. Be Desiree at Panda Express was so awesome! She was very knowledgeable about the food allergy in our group and when she was unsure, she happily went back and checked for us. Thanks for your great service Desiree! read more

Great for a chain. Yeah it's fast food, but it has always been consistently yummy when we have gone and is great for a quick meal.

We were waited on right away. The food is good. The Orange Chicken in a bowl was a decent size portion. The only problem I had was I didn't get the correct drink. I was asking for a peach drink. I was given a cup and directed to an area with mainly soda drinks and teas that didn't include what I was looking for. I guess they didn't understand. read more

Joel had such an enthusiastic attitude. It was very nice to see a smiling face. He was very organized and had everything ready. my order was ready in less than 5 mins. Great team work evryone read more

Love your food. Love your service. LOVE black pepper chicken!!

i give it a3 almost a 4.if you hit it at lunch&dinner it looks packed but it moves fast&the food...it's delicious.becauase of the fast service&line the food is super fresh. read more