Our family was on vacation when out of the blue, my Vivint sensor alarmed that our water heater was leaking. In a frenzy and panic, I called around trying to find someone reliable and trustworthy who could immediately help me! Jeff was the man. He offered to shut off the water at no cost and take a look at what needed to be done, he said he'd offer me an estimate when I got back. He was very friendly, efficient with his time, clearly knows what he's doing- and he was more than reasonable on the pricing. (I would have paid more if he'd let me!) Such an honest guy, will be recommending him to everyone I know, and I'm very stoked to leave this glowing review! read more

Fast, fair and super reliable. They did the work on a blown repair quickly and correctly. Highly recommended.

I would give 10 stars if I could!! I just moved to the area from CA and my gas wasn't turned on and the pilot lights weren't lit. It was 47 degrees in my house and it was going to snow that night! I didn't feel comfortable turning everything on myself so I called Pando Plumbing. Jeff got to my house within 30 minutes and turned everything on for me and even lit my fireplace! I cannot thank him enough!! 1000000000% recommend Pando plumbing!!! read more

They were great! What I anticipated would be replacing parts turned out to be fixable itself and they didn't charge me for the service or time. They were on time and wore masks (because COVID) and were very friendly and knowledgeable. Will definitely use them again! read more

We had our water heater go out the day after Thanksgiving in the evening. We had two water heaters all together but the other one also needed to be replaced. Pando was able to come out that evening for an estimate and would have done the replacement the next day had the water heaters we wanted been available. We decided to wait until Monday for the water heaters we wanted and they had no issue scheduling us. They were on time and efficient. We now have two brand new beautiful water heaters that supply hot water so much faster than our old ones. Great company and they were very reasonably priced especially considering it was a holiday weekend and after hours for the call. read more

The best plumbing experience we've ever had! It is SUCH a drag to deal with plumbing issues - every homeowner knows this. If you want a quick, affordable, honorable, and honest company to help ease your stress, call Pando plumbing! They weren't able to fix our plumbing issue bc it was a bigger problem than we expected, but unlike most other companies, they didn't charge us when they couldn't fix it. What a concept, right? From now on, we trust Pando with all of our plumbing needs. read more

There is truly a lot I could say about this company and how amazing they were to work with, but who has stuck around to read this much already? What I think you need to know is they are reasonably priced, do great work, are honest, helpful beyond what they even quote you, and they get the job done quickly. This is a company I will continue to hire for as long as I am around! Thank you for giving me hope that there are trustworthy and quality people out there who won't take advantage of my lack of knowledge! read more

I'll start with the positive first. They were responsive, came within 24 hours and did good work. However they get 2 stars for trying to rip me off by charging $950 for 2 hours of labor to install a 30" vanity in a powder bath. They wouldn't give me the price when I called since the plumber had to see it first in person. No custom built-in, no problems, didn't have to leave and come back. I had everything except the p-trap and tubing with is $30 at most per Home Depot's website. What's worse is the plumber (who is the owner) refused to break down the cost at first, lied saying he was there for 3 hours and not 2 (I have a time stamp on my ring doorbell app). Only after I continued to question did he drop the price. Won't be calling these guys again and I'd recommend getting a few quotes if it's not urgent. read more

These guys are AMAZING. Next day service on a non emergency and they get here, fix my issue (it was relatively easy) AND DON'T CHARGE ME!!! I argued about having them take SOMETHING but they absolutely refused. What amazing service. This will be the only plumbing I use from here on out!!!! Oh, did I mention they drove to my house from Alpine!!! What great guys. read more

had company provide a service for me. Charges somewhat more than competitors. Found out from my bank that they electronically cashed my check the day after service and then two weeks later cashed check through their bank for double payment and never responded back to me about correcting the mistake. Honest mistake? Fraud? Be very careful in doing business with this company. I will never use them again. read more

This was my first time calling Pando and they responded promptly and came ready to fix my problems. After a quick trip for parts Jeff and Kyle repaired my plumbing problems quickly, perfectly and guaranteed the work. They were 100% professional and friendly. I will be calling them for all my plumbing needs. They were even super sweet to my dog:) read more

I wanted to replace my two aging water heaters with a high quality tankless water heater. I had several companies give me estimates. I heard a lot of BS. And even sent one packing and then I called Pando. I was so impressed with their knowledge and honesty I hired them on the spot. The installation was quick and high quality. Six professionals converged on my home and two hours later I was up and running! They will be my go to plumbing company from now on. read more

There is a reason they have such a good rating on yelp. They were prompt, professional, and straightforward with their services. They quickly identified my problem and gave me options based upon how much I wanted to spend. They were also respectful and wore masks which I appreciate. They will be my go to plumbers from now on. read more

This father and son team were great. They were professional and honest about what needed to be done. Explained everything so that I understood. Would use them again with any future pluming needs. read more

Unfortunately, I have to update my previous review. I had Pando do the plumbing work for my bathroom remodel. Just as the first time, they were prompt, friendly, and performed quality work. However, the price for their work this time was excessive. In fairness to them, they did give me an estimate, which I accepted, but the way they explained what they would be doing made it seem like a lot of work (I even asked to confirm they could finish it in the two days I had scheduled for it). In reality it only took the two of them 5 hours to complete the job with a labor cost of more than $2,000. That is $200+/hr per plumber, which seems way too much. After the work was done, I called the office to let them know that I thought it was excessive for the actual work done, but I paid the invoice because I had approved the estimate. I have not heard back from them. While I like their people and their work, they won't be the plumbers for my next bathroom remodel or for my other plumbing needs. read more

Hired these guys based off of their yelp reviews and I was not disappointed. They showed up on time, they were efficient and got the job done well. read more

I have Airbnb renters in our house when I got notice that our water wasn't getting very hot. This was on a Saturday. I called around and found that people wanted to charge a hefty service fee just to come out to look at it especially coming out on the weekend. I finally tried Jeff at Pando Plumbing and he came that very next morning Sunday at no charge to assess the issue. Pilot light was out but looked like the pilot Assembly would need to be replaced. However he also found there were some things that weren't up to code with the plumbing of the water heater - one of the two was old and probably need to be replaced soon. Jeff worked with us and said that we could try to wait until the end of the month when the people left to see if we wanted to either replace or repair the water heater... he didn't push us into replacing the whole system which was very much appreciated. Unfortunately the pilot light went out a few days later and we decided to go ahead and replace it. Jeff and Austin were great to work with. Their quote was very fair and they got it done quickly. Jeff and Austin were honest, on time and very professional. I would highly recommend them. read more

Fantastic service and pricing is very reasonable. I would highly recommend them for any plumbing job large or small. Well experienced and practical. I have used other plumbing businesses and find Pando Plumbing to be the very best! read more

We've called Pando twice now for emergency plumbing issues we've encountered. Both times I've been impressed with their promptness, professionalism, and price. Both times we've had to call them at very inconvenient hours (late Friday and Saturday nights). They always answer and are willing to come out to investigate and repair the problem ASAP. They truly care for the circumstance that you are going through - I'd recommend them to anyone read more

I am so glad you guys were able to come out with such short notice! Such great customer service and it was super quick! My toilet is now fixed and stops leaking, I had no idea it was leaking. Thank you again for your service! I will definitely refer you to help out a friend or family member! Much appreciated read more

Incredible service from Pando Plumbing today. Had a crew here laying new floors - job screeched to a halt when a leak was found behind a wall. Father/son team Jeff and Austin happened to have an opening and were on our doorstep within 15 minutes. They quickly diagnosed and fixed the issue, plus some other minor repairs we happened to need at the same time. They were also able to recommend a drywall repairer who can help us with the rest. The cost was reasonable, and they were super helpful and knowledgeable. I would not hesitate to recommend Pando Plumbing! read more

I called Pando plumbing based off these reviews online. Both techs showed up on time and explained everything to me in great detail. They fixed my leaking pipe quick and the work looked to be quality work. They also showed me where the previous plumber and hardware had failed and why it did. After the pipe was fixed, they walked around to open up the faucets to get the air out of the lines and noticed some dirty hard water coming out of my kitchen faucet. They took it apart and cleaned it (which they didn't need to do) and when they put it back together it wouldn't stop leaking. They tried replacing the gaskets and it still leaked. They told me they touched it, they'll fix it, so at 6:00pm they went to the store and bought me a new faucet and installed it. I always read reviews, however rarely write them myself but I felt I would be doing this company and injustice if I didn't tell you what great guys these two were, and what exceptional customer service I was given. Pano will be my go to plumbing company going forward. GREAT CUSTOMER SERVICE PANO!! Anyone looking to get multiple bids on a plumbing project give this company a shot, you won't be sorry. read more

My parents were visiting out of town when they were notified that their home had a leak in the basement. Earlier this year they had to deal with a entirely flooded basement and months of renovation and organization to resolve the issue. So understandably, the notification of a leak sent them into panic mode. Calling around to find someone to fix the problem the week of a holiday was a disaster. The earliest they could get someone to visit their home was a week later. They finally got ahold of someone at Pando. The lady they spoke with was extremely understanding and told them she would find someone to come out and fix the problem THAT DAY. A few phone calls later, they found that not only was the issue fixed, but we owed them less because the part they used was cheaper than what they originally thought. (Talk about honesty!) Once all was said and done, they even called to follow up to make sure everything was up to par. We can't explain how extremely grateful we are that they were so easy to work with and how quickly the got the job done. From the first phone call to the issue being fixed was just over an hour. Efficient, honest and quick. Couldn't ask for a better Plumber to work with. 5 stars and referrals to anyone and everyone we know! read more