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    Paneless Window Cleaning

    4.3 (4 reviews)
    Closed 7:00 am - 8:00 pm

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    4 years ago

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    Tomlinson Cannon - Soil keeps eroding around drain

    Tomlinson Cannon

    (12 reviews)

    I called Tomlinson-Cannon to waterproof my leaky basement. Justin was very professional and…read moreknowledgeable. He did an excellent job explaining what they would do and how long it would take. The job was actually able to be scheduled earlier than expected. The installation crew showed up early and completed the job professionally and efficiently in 2 days. Once done they cleaned up the basement well. I would definitely recommend

    It's somewhat baffling all of Tomlinson Cannon's communication encourages customers to contact them…read morewith any problems. I can only assume that's for the slight catharsis of complaining into the void, because in my experience, they won't return any communication and, if they do, it's only to tell you that the issues are your own fault.   We contacted Tomlinson Cannon primarily to bury several downspouts and direct water further away from our home. We also had some gutter questions, and they recommended some modifications, including larger gutters on the front of the house due to the roof pitch. We were quoted gutter guards only for the front sections being replaced, but they agreed they weren't really necessary because our gutters were relatively empty. The drawings provided with the quote showed the trenching for the buried downspouts (5 in total) would not interfere with our foliage, but on the day of install the pipes were buried in different locations and significantly cut into the root system of a large red maple and decimated a bed of hostas. Disappointing, but what's done is done. I asked the installer what sort of maintenance I should be doing or how I'd know there was a problem, and he just kind of shrugged and told me I'd know.   A few weeks later we had our first moderate rain, and one of the downspouts turned into a geyser where it attaches to the pipe (photo attached). There were some other issues - drain covers popping off in rain, significant soil erosion around the drain, etc. I shot them a quick email with photos and some questions about whether certain things were normal or if there was anything I should be doing. It went unanswered, but after trying to call them we got an automated email 10 days later that service had been scheduled. I called them to follow up on the questions in the email and was told the worker would answer those when he came out.   Two months later on the scheduled Friday, I took off work early to be home for their arrival window between 3 and 5pm. No one showed up. I called and was told the job had been marked complete, and they'd have the guy call me back on Monday. That weekend it rained, and the geyser returned. No one called on Monday, so I called back on Thursday and was told a manager would call. Tim called me back, and he told me they had been out and cleared some debris from the drains, and the reason we're having a geyser is because we didn't get gutter guards. (Okay, and you were just going to sit on that information unless I call five separate times?) He said they actually don't guarantee their work without gutter guards (which was the first that had been mentioned and was absolutely nowhere on any of the paperwork), and he'd send a quote for gutter guards.   A week goes by - nothing. We call back and are told that Tim will call us back. Another week goes by - nothing. We call the number Tim called from and leave a voicemail. Another week has gone by with no response, so now I'm leaving this review, four months after the initial work was done, when we're still in the same (if not worse) spot with our downspouts.   We had some basement work done as well, and the guy who came out was great and answered all my questions fabulously. Similarly, the guy who came out for the initial gutter consult was great. But since the buried downspouts alone were $4k of the $7k we paid, I'm weighing my rating accordingly. It feels very disingenuous to say that the improperly working downspouts are our fault when that's the whole reason we contacted the company in the first place, and gutter guards were never mentioned or recommended for the pre-existing gutters that connect to the buried downspouts. We've checked the gutters - they have only a minimal dusting of birch catkin fragments (see photo). Would the gutter guards keep out the very small birch catkin confetti? I wouldn't know, because it's impossible to get any answers. Even if we wanted to remedy the situation by apparently paying several thousand more dollars for gutter guards, they won't return our calls. And if we get gutter guards, how can we be sure they won't add another arbitrary condition to their work after the fact?   If your project goes perfectly, you may have a very different experience. If it doesn't, perhaps try journaling, because the result will be the same. Based on our experience, I would not recommend Tomlinson Cannon for exterior work.

    Hodge Construction

    Hodge Construction

    (4 reviews)

    If you're a college student looking to rent downtown, I'd definitely recommend Hodge! We rented…read morefrom them for 3 years during undergrad and I can say that compared to other companies that operate downtown Hodge has great customer service and EXTREMELY fair pricing for the location! We lived at the 130 E. Jefferson property (directly across from the biology building) and Y'ALL we were paying less than some of my friends who lived down near the railroad tracks renting from other companies. Central air, secured keypad entry (not like some of these any-key-will-open-the-door buildings!!!), walking distance (literally less than a minute to the PBB or Pentacrest), and CLEAN. Monthly pest control and the hallways in the building were always pristine as well. Jodi was always extremely helpful answering any questions or helping resolve any issues and never acted like tenants were an annoyance. SERIOUSLY ALL OF THE EMPLOYEES ARE SO NICE! THE NICEST COMPANY I'VE RENTED FROM. If you're looking for your first apartment out of the dorms and want to live downtown/east campus and not get screwed over by all of the awful housing in downtown Iowa City, I'd HIGHLY recommend Hodge.

    I lived at 203 Myrtle Avenue from 2014 to 2017, in 2 different apartments. I would definitely…read morerecommend it to anyone looking for a cheap but decent place to live. It's way cheaper than anywhere else downtown because it's dorm style, not because there's anything wrong with it. Every floor has a men's room, a ladies' room, and a kitchen. The restrooms have multiple toilets and showers, plus you can always go to another floor. I never couldn't shower when I wanted to and usually had the whole room to myself. The common areas are clean and the appliances work. Washers and dryers stopped working occasionally but always got fixed or replaced soon. Management were responsive and helpful. They always answered the phone during business hours and had an emergency number you could call 24/7. The bathroom ceiling started leaking at 1 a.m. and was fixed by 5 a.m. That's the only major maintenance issue in 3 years. Pest control sprayed every month, and I never had more than the occasional lone insect. Heating and AC were powerful and never broke. I got my security deposit back even though I didn't clean super thoroughly. Rent increases were modest, around 10 dollars a year. I rented a parking spot in my last year and never had anyone else park in it. As for safety, I'm a young woman and I walked around outside at all hours. Never had any problems. I didn't even bother locking my door when I was just going to the restroom. As far as I know, nobody was robbed while I lived there. Some of the tenants hung out on the steps to smoke, which I guess could look scary to some people at night, but they were always polite. I only had a couple of small problems, which are normal in apartment buildings in my experience. The smoke alarms went off every few months, usually in the middle of the night. It usually took around half an hour to get them turned off, since the fire department had to come and confirm there wasn't a fire. The building's heat was set high, so I was sometimes too hot in winter and had to open the window. I also kept my own heater turned off a lot of the time, which saved electricity. When I lived on the first floor, anyone in the parking lot could see right in, so I kept the blinds closed most of the time. The first floor apartment also smelled a bit, though I probably should have aired it out more often. I would recommend living on a higher floor. There was some noise because the building was near the hospital and the train tracks. It didn't bother me but I'm good at tuning things out.

    Paneless Window Cleaning - windowwashing - Updated September 2026

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