I hired WB Dickenson to swap out a 15 year old water heater. The tank was located in the corner of…read morethe kitchen surrounded by cabinets. The plumbers took one look and thought how we gonna get this thing out of here. They called the owner of the company "DJ" who came to my home and removed cabinets, flooring and the fridge to allow the guys room to swap it out. When the new tank was installed another guy "G" was called who is a carpenter re installed the cabinets, flooring, trim and fridge. My kitchen looks as if it was never touched. Thank you very much WD Dickenson for going above and beyond to get the job done, you guys are amazing. Top notch company if anyone is in need of a plumber.

I contacted this company for a hot water heater and to have another minor issue addressed, the…read moretechnician who came out was professional and knowledgeable; he said they would have an estimate for me next week. A month later and 3 broken promises later I requested my initial payment to be refunded as I needed to contact another company who could do the job. The same say I had requested the refunded they sent me an outrageous quote for the work. If you were unable or didn't want to do the work you should have let me know upfront.

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

I called the office and asked what they charged to clean a boiler. The woman wouldn't tell me. She…read moresaid that it all depends on what they had to do. I told her that I didn't want any repairs done, just a yearly boiler service. She still wouldn't tell me no matter how many times that I asked her. Gottier had good reviews so I agreed to the service anyhow. When Jacob showed up he told me right up front without my asking that it would b $340. Now why wouldn't the woman in the office tell me that? I thought that the price was rather steep but I let him in anyhow. I guess that Jacob did a good job. At least he was pleasant and very knowledgeable. I asked him if he replaced the nozzle and he said yes but he didn't leave the old nozzle like others have done. I doubt that he ran any diagnostics or he would have told me and left the readings like others have also done. When he gave me the bill there was an extra charge of $89 that I never authorized. I asked him what that was for and he said that it was a dispatch fee. I've never heard of a "dispatch" fee so I asked him what a dispatch fee was. He said that it was for driving his truck to my house which was only about two miles away. At the top of the bill in big bold letters are the words "StraightFoward Pricing". HA! What a joke! In my opinion their pricing is very DECEITFULL. The total bill came to $437.10 which I think is pretty exorbitant for simply cleaning the boiler and replacing the filter.

Thorough job, reasonable price…read more I need 85 characters to post a review.........but I am a man of few words.....I like to be concise......Ray did a great job.........answered all my questions honestly......there's another company I won't name.....begins with "A" they did a good job save failing to cut down the toilet bolt and throw on a plastic cap....they charged.....a lot....LOT of money.....I think......I recc. Douglas Plumbing & Heating without reservation. Cheers !! oh and End the Duopoly

Douglas Plumbing & Heating! Great company to work with. Had issue with our AC unit in our new home…read moreand Jesse came out resolved our issues in prompt manner. Will def be using them moving forward for all our HVAC services!

We called Wednesday morning about an issue with our kitchen sink and they were able to schedule us…read morein for Thursday morning. They arrived early, came in and addressed our concerns. Explained the issue and were able to make the fix. They also discussed prevention options for future issues. The price was fair. We have found them dependable and reliable.

Very disappointing - We had two jobs done, both fell apart within months. We called and asked them…read moreto come and fix their work and they charged us 150.00! We will not be using them again.

Ashton from House brothers came out, worked in a methodical and determined manner and removed…read moredebris from the cold water pipe. He refused to quit until he found the problem rather than replace the valves and handles, a much more pervasive and expensive job. I HIGHLY RECOMMEND HOUSE BROTHERS FOR THEIR HONESTY AND PROFESSIONALISM.

this past winter while on vacation, our furnace failed and during the coldest time our house and…read morepipes froze. House Brothers Plumbers came out that day and did a tremendous job replacing multiple brust pipes, dried the house out, and were quick and efficient. On a Friday afternoon in an emergency, they could have easily overcharged us, but their price was more than reasonable! They were the only plumbers that we were able to get on a moments notice. I highly recommend them.

Read reviews online thought it was going to be a smooth experience, had everything prepared for…read morethem to come in and do a simple shower install, craftsmanship was good the son. Even went and got the products that they requested due to easier installation process. Jerry didn't seemed too thrilled about doing the job at all, very minimal communication also very abrasive antics. Although the son came in and did job very quickly, communication is key for this type of household work will not be utilizing them again.

Great guys do great work at a fair price. They are professional and proficient! Would definitely…read morerecommend them!

I call for service and they said that are not going to tackle because they are too busy with…read moreregular customers and the boiler was installed by miller plumbing & heating and the altitude was worse I will not recommend this company to no body

I used Miller for a boiler replacement and it was an awful experience from start to finish. I chose…read moreMiller because I was told they are worth the extra cost. That advice was incorrect. They were extremely messy and the job took 2 weeks. I was told it would be 3 days. I had to fight with them along the way. In the end, they were not able to compete the job as spelled out in our contract. Steve Miller then called me 5 days after they were done with the job and accused me of being a deadbeat because he had not received payment. Keep in mind that I had not received a final bill at that point. I would not recommend them.

"Look behind the cloths, behind the chair Lookin' for them…read moreReds everywhere I looked way up my chimney hole Even looked deep inside my toilet bowl" (Bob Dylan) Let's be real, toilets are a fairly important part of modern life- wouldn't you agree? And if one (to put things delicately) isn't quite up to the task when you hit the flush lever, and the other seems to have a mind of its own and runs continuously when it wants to, it's time to head over to your local plumbing and heating store to do something about it. Which explains why we headed over to Avon Plumbing and Heating to chat with Showroom Consultant Margo who was super friendly, knowledgeable, helpful, and was a real pleasure to work with. We ordered a full replacement for toilet #1 and a "guts replacement" and a new seat (the old one had cracked) for toilet #2. A few days later, the job was done, and I want to also give a shout out to Office Manager Cam and Andy, the plumber who handled all of the work at our house. Everything looks and works great, and we had a very nice first party consumer experience with Avon. By the way, their showroom is amazing!

We recently used Avon Plumbing to renovate our bathroom and add a soaker tub. Margo was very…read morehelpful in showing us options to fit our space. She followed up with us along the way and made sure our needs were met. The installation process was professionally handled with a daily task list. The sub-contractors did a great job and made sure that the floors were protected. From demolition, plumbing, sheetrocking, painting and tile floors everyone did a great job! Nancy and Bob Granby, CT