I got a few items from this Panera on the night of 09/29/22 and brought it home to eat. I was eating my Margherita flatbread when I noticed something long and shiny coming out of a slice. I pulled what I thought was a yellow tomato that turned out to actually be a long piece of yellow plastic. By the time the order was picked up and eaten at home, this Panera was already closed and so was the customer service line. I will call both when they are open to see how this piece of plastic could possibly fall inside my flatbread. read more

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I just order from door dash from Panera bread and my order was missing items and incorrect after getting home from the hospital we just wanted to a simple meal . After my wife made a call directly to the store they went above and beyond to get us the correct items and delivered it in a matter . !! Also leaving a kind and caring message on the receipt, it's hard to find customer service like this now a days and it was very much appreciated!!! . Please keep up the great work and attitude . read more

Panera Bread - Sandwiches Near Me - Beaumont, California

I am really pissed off. Reason being is that clearly no one checked their chip bags. Right when I opened bag to enjoy my food I was looking forward to not have any issues, but right when I opened my bag the first thing I saw was my chip bag was ALREADY OPENED!!!! I went through the drive through and no one didn't realize that chips were opened? I fucking annoyed because of the lack of attention these people had. You can tell they didn't give 2 fucks about what the are selling to there customers. read more

Panera Bread - Opened chip bag carelessly overlooked. - Sandwiches Near Me - Beaumont, California

What a shame this location is. I doubt there is even a manager here. Today's special was no hot water and zero coffee in any of the 4 dispensers. Wiping one's own table comes with the price of admission. The seats have maybe 10 minutes left between the shredding vinyl and worn out cushioning. All this baloney doesn't top people from queuing up however. Wouldn't it be nice if it was a decent spot. Ambiance would be ok if it wasn't a dirty mess. read more

EXPENSIVE & UNSANITARY. Went to get a couple sandwiches to go. One full and one half sandwich cost over $21 (& they ask for a tip too!); The half sandwich is more like a quarter! The full sandwich is mostly bread! (See photos). NONE of the food handlers/preparers were wearing hair nets or gloves! Never going back. Waste of hard earned money! read more

Panera Bread - Half sandwich $7 fits in palm of a woman's hand! - Sandwiches Near Me - Beaumont, California

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I quit doing business here over a year ago because they never got my to go order right. When you get home you never know what you got. So my wife wanted to bring bagels to a function. She made a to go order and we picked up a dozen bagels. Before we left the parking lot I checked the order. It was incorrect again. There were bagles we didn't order, and none of what we did order. Its amazing this place is still in business. read more

$10 for this Cesar salad with chicken, and only received 2 small pieces of chicken lol do better read more

Panera Bread - Sandwiches Near Me - Beaumont, California

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This Panera has to be the dirtiest I've been to, they have a ton of employees just standing around. No one cleans the tables / chairs or floor. I wish management would make their workers actually work read more

Food wasn't worth the price, Service was is as worse as it can be but I can imagine it can get worse. There was an ambiance of bad attitude and it felt like all the workers hate their job. Soup bowls were poured into the bowls a mess, salad looked old and French bread used for the sandwich was hard. Did a to go order and it was wrong and I had to drive back to get it fixed. I wasn't a jerk I just said they got my order wrong. No apologies for the mistake but told to go wait over there. Instead of them saying have a good day, customers tell them have a good day. Work ethics are going down! read more

I had a really great experience in their drive-thru! Jacob was very kind & I appreciate that he took his time to explain the charged lemonades because I was a bit confused about the amount of caffeine they had. I ended up trying the mango yuzu citrus charged lemonade & it was so refreshing & a great kick of caffeine, definitely recommend! read more

I went there yesterday, I usually use the kiosk to order my phone because I hate taking forever with the employees, so I think the kiosk is more efficient. I always order the Soboba Noodle bowl with an extra baguette roll, it's so good. Service is fast, employees are quick and they're always polite. Store is usually very clean and everything is usually stocked. read more

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This place is a joke, just went to take a drink and felt that it was a little light took off the lid to see this. Not even full, I won't be coming back. And the have a tip jar sitting there.... Embarrassing. Thank god I didn't tip. read more

Panera Bread - This place is a joke. This is how I received my drink, not even full. I will not be coming back. - Sandwiches Near Me - Beaumont, California

I LOVE BRIAN !! He usually works the drive thru every morning. At least when I go. He really knows how to finesse his words to make it seem like he knows you. But none the less, he gives great customer service and now that we are somewhat on a first name basis I could tell him give me the usual and he knows exactly what I want - super funny. "Cinnamon crunch scone and british black tea." Keep up the great work Brian!!! BEST DRIVE THRU REP EVER!! Hopefully not for long because he needs to be a manager fosho! lol :) ORDER# 1316539 read more

First of all, I love going to panera bread. Their "you pick two" combo is my go to lunch whenever I am in a hurry. For some reason, this location has the worst customer service. I came in when no one else was ordering. There was one guy in the counter. After waiting for about 5 mins to be helped, I've decided to just use the self order since I figured he wasn't going to ask me if I wanted to order. No wonder this location has so many negative reviews. read more

2 stars because this place was nice and clean and staff were friendly. However, over priced for what you get. The sandwiches are tiny and packed with more tomatoes and lettuce than any meat, the bacon Mac and cheese had no bacon and the cheese was watery with no flavor. I ordered more than one sandwich and none of them were marked to tell the difference. No utensils or napkins to eat my Mac and cheese and salad. Salad was ok as it was fresh but extremely tiny as well. Very surprised for what you get here with the price you pay. If you want a light non greasy "snack" , come here. If you want lunch, go somewhere else. read more

I recently placed 2 catering orders for 2 different occasions. The first was for 40 people. I ordered breakfast sandwiches and souffles. The sandwiches were boxed individually but none of them were labeled and it was a guessing game for my guests. The souffles were very good, but the sandwiches left something to be desired. They were assembled so haphazardly I was embarrassed to serve them to my guests. The bagels were cut so wonky they had to be recut to fit into the toaster. When you are hosting a party the last thing you want to worry about are those little tedious things that you paid other people to take care of. I had a brunch baby shower a couple of years ago and we used the Panera in Rancho Cucamonga and they did an AMAZING job. I thought I would receive the same excellence here in Beaumont, but I was sadly disappointed. I thought maybe they were having an off morning the day of this party and actually after reassembling the sandwiches they did have good flavor. We decided to give them another shot. This time it was a much smaller order for only 11 people. You would think it being a smaller order it would have gone better. Nope. The sandwiches were barely wrapped in a paper sleeve and carelessly thrown into a paper bag. Each sandwich that wasnt falling out of it's wrapper had to be opened to determine what it was. I don't know about you, but eating a sandwich that other people have already touched and poked isn't very appealing. The souffles were burnt and again thrown in a box on top of each other. The pastry ring was a little stale and seemed like it had been sitting on the shelf for awhile. I got to Panera at the beginning of my timeslot and was still waiting for it well after it. Very disheartening... you can imagine the level of disappointment when I actually saw what my order looked like. The three stars are for the staff and the cleanliness of the location. Even though it did not seem like they really had it together, everyone I interacted with was very polite and apologetic. I probably will not be ordering from this location again, and that makes me sad because it is the only one in my area so that means no Panera for awhile until I drive to another city to get it. read more

I don't know what the peoples problem here is. I don't know if they don't know how to read or if they're just dumb. We have come here five times in a row and five times in a row. Only my sandwich gets messed up one time it took them three times to get it, right. So we decided to go to the Yucaipa one and haven't had one issue. But we were doing some shopping over here in the area and decided to give them a try again once again, they don't know how to read or are just dumb. They still cannot get my order, right. My husband's order is always right and his order is modified just like mine. I don't know if they have my name tagged in the computer or something but they are completely ridiculous. If I could give it a zero star, I would definitely be doing that. Good luck with your order if you go there. The manager has been very kind throughout this, but it just is ridiculous that they cannot read a ticket that clearly says what my order is and it never changes. But they always mess it up. read more

One of the worse places to eat in Beaumont. I waited 10 minutes for one sandwich and one soup. When it finally arrived the food was cold.. I talked to the staff and they said nothing could be done. Very incompetent management read more

Thankful that they're in the neighborhood. I'm a beverage member and the ice tea is always great. The employees work hard here. I sometimes get the chicken noodle soup which is great. Had a scone a few times was good too. I come in daily practically. It really a 3.5 star for me but i give 5 because their reviews have been beaten down and the only place is what it's meant to be. read more

This Panera is just.. Different.. I've been here a couple of times, once when it was pretty new and recently where I would have expected issues to be worked out. I find the area where you order, difficult. By difficult I mean there is a large bakery case there, and I feel like I am yelling my order. With the commotion back where the workers are and the in the dining area, it gets loud. And when you are trying to stand on your tippy toes to give an order with a giant glass case in front of you, it doesn't really work. I have been to a few different Panera's, and for order in, the food it normally brought to your table. It's not done like that here. Which is fine, just different and not consistent with other Panera's. Twice I have seen the same gentleman doing orders, and both times he is kind of grouchy. Probably shouldn't have him on the front line, if he is going to be Mr. Crabs. And lastly, I have included picture(s) of the other oddness. Will I be back, yes. Do I realize that its not like the other Panera's, yes. read more

Panera Bread - What I ordered. - Sandwiches Near Me - Beaumont, California

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I had ordered through the drive through. They were so sweet and so helpful! Would recommend this restaurant to anyone especially this location. read more

Wow, barely toasted and looks like a toddler put it together. Real soggy and disgusting. read more

Panera Bread - Smokehouse bbq burger - Sandwiches Near Me - Beaumont, California

I am a regular at the Beaumont Panera drive through. I don't try to get sandwiches, but have been quite satisfied with their soup/salad combos. I'm clear about what I order, but admittedly don't check the entire order so that I don't hold up others in line. Well, I'll now check everything from here on, irrespective of the time that will take. I can overlook not including the butter I ask for or even extra dressing (the amount they give you is pretty minimal), however this was another time where the order was missing three side items. I took it all home and wanted to eat it while it was still hot. I took the time to call - had the receipt/order number handy, and was interested in a bit of a credit. Lots of places will have you write down the employee/manager's name and when you come back they give you an accommodation. This one did another time...I guess that is no longer the case. I didn't expect them to replace the entire order, but some kind of % off/a free cookie...whatever would indicate an interest in making good on their error - basically a good will gesture. I know that taking orders this way can't be easy, however be willing to consider customer satisfaction. It says on the bottom of the receipt "accuracy matters"...so, does that mean it falls upon the patrons to take their time to return, interrupt their meal time, and hopefully receive a willingness on the part of the staff to correct mistake(s)? You know Bombas Socks has a great service philosophy - yes, you pay a premium for their products, but they are right on it if something goes wrong. I'll be a customer of theirs for as long as they remain in business. I totally believe in supporting our local establishments, and being patient with young employees - however I do believe you should do your part to help retain customers like me. Management get a clue. read more

The worst panera with crappy customer service. They never have it together and they aren't ready for breakfast tome

I ordered a Turkey Bacon sandwich I forgot the complete name. But I'm not a fan of tomatoes and I'm not super picky so I will usually just take it off if there's a tomato in my food. I'm glad I took it off though because there was a sticker attached to that slice of tomato and I thought that was pretty gross read more

Panera Bread - A tomato with a sticker on it - Sandwiches Near Me - Beaumont, California

REALLY? Take a looks at the photo and tell me that this sandwich was worth $1.00 much less $10.00 plus a tip. This was the worst sandwich that I've ever tried to eat. It was supposed to be a chipotle chicken sandwich with Avocado. What I got, as you can see in the picture, was 2 sandwiches, 1 with the avocado plastered to some melted cheese and the other with about a tablespoon, or less of dry chicken. No condiments, just dry bread and dry chicken. It amazes me how these people are ripping people off. read more

Panera Bread - This is SUPPOSED to be a chipotle Chicken, where is it, I can't find it, sandwich. This is the worst. - Sandwiches Near Me - Beaumont, California

My daughter and I stopped by Panera at my suggestion because my daughter had not eaten all day and she is not a fast food fan( a fitness competitor), but I thought there would be a healthy option here for her. She ordered a chicken sandwich. At the window to pay the young man informed us that they were out of the cheese that usually comes on that sandwich. He asked if she wanted a different cheese. She told him she was fine with no cheese. We get home and she opens her chicken sandwich to see that not only was there no cheese, but no chicken either on her chicken sandwich! Only lettuce and 2 pieces of avocado. She called the location for a reverse charge on her card but was told they could not do it. Her only option was to return. Living in Redlands she was not going to drive back to Beaumont. Sadly I am finding such a lack in care and service at many places. Eating at home a better option. I only leave reviews hoping it will help establishments improve. read more

My husband and I had a horrible experience today at the Panera's in Beaumont. I am a 68 yr old woman and my husband is 72. I have trouble walking so for me to have to get up and keep trying to get help isn't easy. We asked for our dirty table to be cleaned 3 times...which meant I had to keep getting up to try and get a clean table to eat at. Even if I could get around easily I shouldn't have to ask 3 times. I looked for another table but all of them were dirty. When we finally got someone there to wipe it off she had nothing but excuses as to why she didn't do it. I told her if I pay your prices I expect a clean table without having to beg for it. She yelled at me. Then a customer across from us started yelling at me too and calling me very nasty cuss word names. Wow. Then the person that wiped our table catered to them...bringing them their food and such when no one gets that special treatment. I have never had anything like this happen anywhere else. You lost 2 customers. read more

I love Panera. I wish they offered more non sugary drinks

It is truly sad how Panera was once an Artisan restaurant. This is no longer the case. They used to have several employees working, to bring your food, clean everything. Well Panera decided they no longer do this. You walk in and it's dirty everywhere. You have to clean off the counter to get a drink, you have to wipe off every table and chair of food (this has been the case multiple times) I even flagged down an employee to say hey shouldn't this be addressed all sticky old food that's dried up (after bringing how nasty the drink area was around and she agreed... nothing was done about it) and when your done your an employee for them and you have to separate everything and nicely put their dishes away. Well no one does this do the whole area is a complete mess. What happened here!!!!!! Why is my favorite place Healthy place terrible now. I mean if the front is so nasty and old food from other people left to rot. I absolutely wonder what the back looks like????? I am afraid to eat at my favorite place now, I do not want to get sick read more

Warning Warning Warning Don't trust this location ! They always screw up. Even after I asked them to double check the order , I still wound up with a vegan nightmare ! They also don't take calls during lunch. read more

Panera Bread - Green goddess salad soup and panini - Sandwiches Near Me - Beaumont, California

I was extremely disappointed with the new spicy chicken sandwich with fried pickles as advertised on TV. There was almost zero franks sauce on the chicken. A teaspoon of mayo on one bun. Two TINY "fried pickles" that were super soggy. What a terrible disappointment. Also, randomly lose piece of bread in the bottom of the bag???? I'll not be back. read more

The worst Panera I have ever been too. They made a mistake on my order and gave it to someone else. Instead of owning it the blames everyone else. Than to top it off the we're out of the bagel I wanted. Of course after waiting 15 minutes I was irritated. The manager deflected blame and offered me a pastry. You screwed up refund my money and make it right. I will never be back. Don't waste your time here. There are to many other breakfasts places that will treat you right. Beaumont has 5 places that serve breakfast. I will be supporting local moving forward! read more

Cleanliness NA Cost 1 Cuisine 1 Customer service 1 Never tried a Panera before but i heard a few good things about this place so i went to try it. It was way to expensive for a little "kid sized" sandwich that had hard bread. The lady at the drive thru window couldnt answer questions about the items on the menu. Will NOT go back. read more

Maybe I am a cheap ass and I'm wrong but this is not the kids Caesar advertise online. I payed almost 9 dollars for this ??? read more

Panera Bread - Sandwiches Near Me - Beaumont, California

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Horrible service, There was a misunderstanding with my order. I misunderstood the cashier asking me if it's to go. I thought she was asking about the pastry not the rest of the order. So I said, to go to that. Then, I waited for my name to be called but 15 minutes passed so I went to the station and asked for my order. They had it ready to go and had to change it to dine in which they are not happy about doing extra work. The young woman then transferred the tomato soup in white bowl with drippings all over the side. Then they called me with a morose face. I then showed it to her that she could have clean the bowl a little because it was disgusting. She did it albeit with an unhappy face. Horrible service, not going back. P read more

Cheyenne is soooo accurate, clear, patient- just overall awesome. I had a large order (5) that I wanted individually bagged in the drive thru and she was cheerful the entire time. I'll also give credit to the rest of the team who supported my experience. Cooking, cleaning, relaying/verifying order. Not my first time here, quality service S usual. read more

This is the second visit here and it has not gone any better than the first. Always did drive thru. The wait was longer than usual for both times and both times I did not receive all my food. The first time I did not wanted to make a big deal but this is just ridiculous! Who wants to go back to get stuff that was supposed be in the bag already. Come on!! The prices are not cheap for what you get.... Big disappointment all across the board. Will not be revisiting this location anymore. read more

Panera Bread - Forgot to give me Mac and cheese - Sandwiches Near Me - Beaumont, California

I have ordered online for pick up and have dined in on multiple occasions. All my experiences have been great. The staff and management has always been very friendly and helpful. They have also done a good job of listening to my dietary needs and offering suggestions of new menu items or modifications to menu items. On the rare occasions that my order was incorrectly prepared. The team at Panera were attentive at listening and correcting the order. I am extremely glad that they opened up here. Looking forward to the new menu items the are due to come in the coming year. read more

Good customer service and nice to eat breakfast. Good breakfast selection and yummy. I will come back again and get my breakfast.