Horrible service and wrong to go sandwichs. My wife likes panera and i think it is a ripoff. we ordered 2 frontega sandwiches. We pulled out while driving. Different bread and mine was super spicey with some red sauce. Chicken was minimal. 11.79 is a ripoff and the brownie sucked. Wanted a cookie but the register wouldnt allow us to buy eventhough we could see them. Cashier was Marissa and she needs more training. Messed up couples order after us and had to get manager. She kept redoing our simpke one. It took an unusual long time to get order. I filled out a survey panera sent to me and never heard back i marked contact me. read more

Panera Bread - wrong order - Sandwiches Near Me - Clarksburg, West Virginia

Food and service were great! Staff was very helpful, and made sure to get my food out quickly

Just had the longest wait I've ever had at a Panera. With no one in line ahead of us, and people ordering food after us getting served first. You might of thought we ordered a bunch. Nope a cup of soup for hubby and a cup of soup and half a caprese sandwich. The sandwich came with a tiny slice of mozzarella, not melted and we waited 20 min. read more

Panera Bread - We won't stop here again. - Sandwiches Near Me - Clarksburg, West Virginia

The last two times I've visited the Clarksburg location have been terrible. I recently lined up for the drive through and after the line wasn't moving at all, I backed up and parked to go inside thinking it would be faster. The restaurant seemed under staffed with only one person working in the sandwich area. None of the other workers walking around the kitchen were assisting to get orders out. The total time it took for me to get food from joining the drive through line through getting my order in hand was a half hour! The last time I visited I waited at the register for five minutes and no one appeared to take my order, so I just left. I really enjoy the food, but this location is not managed properly. read more

Ordered 6 bagels for a 9:30 pick up. 9:50 and they still hadn't begun to slice them. Had to cancel my order because we were on a time crunch and didn't build 25 extra minutes into waiting for bagels to be placed in a bag. read more

i love their mac and cheese! Although drive thru and service is kinda slow! The establishment is usually clean.

My husband and I stopped at Panera in Clarksburg. We aren't frequent customers, but we had the best sandwiches and soup and service. Our server, Kyle, was so kind and pleasant. Will definitely visit again when we are in town. A+ read more

I had a good experience at this place. Everything was in stock and I placed an order ahead for Mac and cheese and a sandwich. I was surprised the cinnamon roll wasn't warm though. read more

I am done with this place... the quality has gone way down, the price is gone way up and the service bad.

poorly lit parking lot, business sign only partially lit. overpriced, slow service, extremely noisy and the salad was uneatable. other than that..... read more

The service and cleanliness of the restaurant in Bridgeport was off putting. They were short on help and the place sadly was not clean like it used to be. read more

This is a typical panera bread. The restaurant and bathrooms are clean. We got sandwiches. The soups are my favorite.

This is the first time I've eaten at Panera Bread. I've gotta say that the loaded baked potato soup was delicious, as was the iced latte. The service was quick, as well. However, the chocolate croissant was really hard. I don't know if this is usual or if it was an aberration. Hoping the croissant quality is up there with the soup and latte next time. read more

I was at Clarksburg for a family trip and i got the broccoli cheddar soup and it was amazing, the inside was warm and cozy, and the workers were very nice and pleasant to talk to. I will definitely recommend. read more

A Panera bread is a Panera bread or at least it should be. The food is predictable at least the menu but the execution is up to teenagers distracted by each other. And of course you will pay full price for everything. That said it tastes good. read more

My last two visits to Panera have been a huge disappointment. Paneras is extremely overpriced. Today's lunch for one person was over $20. To make matters worse the broccoli cheese soup was thin and watery, not thick and creamy as it always was. This is likely my last visit to any Panera; which is sad since it was once one of my favorites. read more

The Caesar salad with chicken was horrible. Limp lettuce, chicken that was more water than meat and from prepackaged bag I'm sure, and no taste to the dressing. The chicken and rice looked nothing like the picture. About half the size and very little broccoli or chicken in it. Incredibly expensive lunch for really substandard food. Last Panera meal for us! read more

Decided to stop by Panera in Clarksburg this morning around 8:30 am. Ordered 6 blueberry muffins to go at the drive thru. Got home and got to take a good look at the horrid creation in the box. Some were hard, and others had the dough still oozing out of the top. Can't believe anyone with a little common sense would serve those monstrosities to anyone. read more

Panera Bread - this is when we opened the box - Sandwiches Near Me - Clarksburg, West Virginia

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Terrible customer service. The manager, Chuck doesn't seem like he cares one bit if customers are satisfied. Panera isn't exactly cheap for what you get and for the price I would think that I would at least get McDonald's quality food. I would be DEAD WRONG. Save your money and go to some place local and get better food for less money. read more

Consistantly bad on online take-out orders. When order was not there, they claimed it been stolen before I arrived. Next time, the order was there but with the wrong name on it which took time to sort out. No more- I'm done with Panera. Dick T. read more

I ordered two salads in the drive thru. It took 12 minutes with one car in front of me. I got them back to the office to discover that both had wilted lettuce and the chicken tasted days old. I threw away $30 worth of salad. Not a good experience. read more

Glad to see they open at 0630. Staff was friendly. Ordered via the kiosk and had my cinnamon raisin bagel a few minutes later. Big space, clean, lots of seating options and good WiFi. The usual high quality Panera experience. read more

This is by far the best chain restaurant in all of WV. My husband and I stopped here on a road trip. The staff was super friendly, especially Zach. Their bread and muffins looked like a French Patisserie. Every time I drive through I always make it a point to come here. read more

Thank you Panera for being in Clarksburg!! The snowy weather calls for hot soup and sandwiches on days like this. Pulled up into this particular Panera in the early evening and found a good number of people inside but it still wasn't too busy. I like their 1/2 sandwich and 1/2 soup combo. I chose the 1/2 Turkey Artichoke sandwich with: "Smoked turkey, spinach artichoke spread, Asiago-Parmesan cheese, tomatoes & caramelized onions, grilled hot on Focaccia." With it, i had their 1/2 of a french onion soup. The sandwich was hearty but needed to be grilled longer. A couple slices of turkey in the middle were cold. Otherwise, a very substantial sandwich. The french onion soup was good but packed with sodium (as usual). I like mine with the traditional layer of melting cheese on top compared to the cheese they add into the soup that melts as you mix it. Nonetheless, the meal warmed me up to face the chilly weather outside. Yay for Wi-Fi and a cozy atmosphere. What better place to study than a bakery/cafe that serves soup, coffee, and freshly baked goods? read more

Panera Bread - Sandwiches Near Me - Clarksburg, West Virginia

Love this Panera at Eastpoint mostly because it's so close to my mother's house when I'm home visiting. The food is the quality you'd expect from a Panera, but I like this location because they have really good customer service. No one acts like they hate their jobs here. Not even the seasonal high school/college workers. While the location is convenient, when Eastpoint gets busy it can be difficult getting into and out of the parking lot. It's right off 79 so very easy to stop in when it isn't busy and then pop right back into the interstate. The wifi is great though they restrict the amount of time you can be on when it's busy (from 1-3) I believe. Nice atmosphere, friendly staff, relatively speedy service. read more

Panera Bread - Bacon, egg, and cheese on a plain bagel with some OJ. Balanced breakfast. - Sandwiches Near Me - Clarksburg, West Virginia

Been back. Service continues to decline. Upon getting ready to take our order the employee said what can I get you guys. Guys? I'm a guy but my wife is clearly a woman. No training. No respect. No dedication. Probably never go back. read more

Horrible costumer service, asked for 5 bagels toasted and were very rude to us about making them.

Had to give a two star to this Panera based on customer service. I arrived for a late lunch at about 3 in the afternoon. There was only one person in front of me in line but it still took 10 minutes to place my order. After placing my order, it took 25 minutes to receive it. For a fast casual restaurant, I find a 35 minute total wait just to receive my food to be unacceptable. I would be more understanding if they were busy, but they were not as 3pm is not their busy time of day. Food was served correctly, but I would not visit this his location if you are in any kind of hurry. read more

I love Panera bread. Their soup and crusty bread is delicious on a cold day. However, I did not enjoy the spinach, bacon, and poppyseed salad. This is one of the few salads I don't like. Everyone has their own personal taste, but I am not a fan of pickled onions (or poppyseed dressing, apparently). I might try it again with a balsamic type dressing. The broccoli cheese soup was oh so yummy!!! The workers are usually efficient and friendly!! Today was no different. read more

I just started coming here based off a promotional email. In the two weeks, I've only gotten hot coffee and a couple bagels and those have all been rapid pick up. The very first time I came in, I was lost and confused because I didnt know the coffee was a serve yourself system with cups and coffee at the entrance (it was early and caffeine leads to lack of attention to details). They kindly informed me and I hadn't had an issue since. This afternoon I was running a bit behind and wanted to drink my hot coffee as soon as I got it but needed ice to cool it down. I didnt see any ice machine close by and so asked the kid behind the counter (after getting rude looks from an employee bundling trash and some guy beside her) for a cup of ice. He seemed slightly taken aback, handed me a cup, and said it was around the corner to a part of the building I had never been to. After getting my ice and going to make the coffee I had ordered, I overheard the children laughing and making fun of me for not knowing where the ice was. It was such a lovely experience and really made me feel like a worthwhile human being to have these teenagers belittle me for not having ever gotten a drink with ice or knowing where it was located. Thank you so much for the excellent customer service and a great visit. Will definitely keep coming back. read more

I ordered a bowl of chilli to take out. I received what looked like a cup of "who knows what." There were no red beans or chopped meat in it. What I saw were chickpeas, corn and two or three slivers of some sort of meat. I was charged $7.00 and change for this garbage. Later I found out that Panera Bread has their soups shipped to them already prepared and ready to heat. This is what they call fresh! The manager, Ann, is rude and a real jerk. She has no public relation skills and shouldn't be in a managerial position anywhere! I called customer service to complain and was told that someone would call me back...it never happened! Panera Bread is nothing more than an overpriced diner except, in a diner, you get decent portions of food. At Panera Bread the sandwiches are so small they can be eaten in three or four bites. I will NEVER RETURN; this place is a real rip off! read more

It's a great lunch place. Soups, sandwiches, salads, bagels and pastries. My favorite sandwich is the Mediterranean Veggie sandwich. It is basically a salad on bread. I'm not even a vegetarian. I love the tomato basil bread. My favorite soup is the black bean. It's really good, but not offered very often. Today I tried one of the broth bowls, the Ricotta Sacchetti Chicken. It was kind of expensive at $8.99 but really good. I'd recommend it. read more

Panera Bread - Broth Bowl - Sandwiches Near Me - Clarksburg, West Virginia

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I'm a big Panera fan in general and this store is a good one! My mom and sister and I come here everytime I come back to WV for a visit. No complaints. Food is always delicious. Service is good! read more

Great service, good restaurant, redhead kid took my order which is sad but acceptable, still a good restaurant or whatever

I've visited several Panera Bread locations over the years and this location is one of the better ones I have ever been to. It is like your standard Panera Bread so there's nothing special to write about in that regards. What makes it better is that it is quick and very spacious. Seating is plentiful and I've always been able to find a seat even during the busy lunch hour. The food is made well and the service is prompt. I've never had to wait very long to receive my food. My only complaint is that the men's restroom is considerably small in comparison to the size of the place. I don't quite understand why they would only have one stall, one stand up urinal and one sink. Makes no sense at all. Seems like there's always a line to use the restroom. Otherwise this place is good and represents the Panera brand very well. *This business is gun carry friendly. read more

I travel for business and regularly eat at Panera. This one ranks near the bottom of the list. When I spend 16-18 bucks for a grilled cheese and a bowl of soup I expect it to be damn good, food and service. The people who work there do not seem to care, and it shows. My food was not right, I was missing a side, and the girl at the register couldn't have cared less. Edit: I went here 3 times for dinner and had the above experience. The third time was the worst, they were out of at least 5 menu items (two of which I wanted). However, I went here for lunch and had a much better experience. read more

The food in the past has been excellent until COVID-19 hit and most employees stayed home from work. But that's almost over. Well, almost. The waitress who took our order seemed to be on her first day at work. It took 10 minutes to take our simple order. About $30 total. Next the soda machine was not working, no Pepsi. It took them 25 minutes to get it working after we had our food. The steak and cheese melt on brioche bread was just horrible. No saving it! The pane bread served with our cheddar broccoli soup was cold and over baked. The soup was still excellent and hot. Lastly a couple of comments: 1. The restaurant was not clean and no one was cleaning anything while we were there. 2. The staff behind the counter were consumed with rapping and joking with each other instead of taking care of the few customers in the place. 3. The manager was not managing anything effectively. I had to remind her a second time to get the soda machine serviced. Yes, it also needs a thorough cleaning. I dearly hope this is not the new norm in restaurant operation for Panera Bread, it's sure not like it used to be! read more

At 6:30 in the evening, Panera's parking lot was rather full; but when I went inside there was no line at the register and only 2 people in front of me waiting on their food. "Amber" was the cashier at this time and was very friendly and helpful when I had questions about my account points. I forgot my keys at the counter and when I grabbed my food the manager handed me my keys. 11/10 experience, my favorite Panera! read more

Left the Panera bread drive through with a total of just over 12 dollars for a half salad and half soup. The sandwich and salad were INCREDIBLY SMALL to be priced so high. I hate to hate on this company because the food does taste good the majority of the time, but the way they have began cutting their portions down so much while not reducing the price is ridiculous. I finished my "meal" still hungry!! I will not be visiting another Panera bread again unless something changes. read more

Went through the drive through...probably my mistake. But when I got back to my hotel I discovered that they got the order wrong It was still a good salad just not the one I ordered. read more