Food was HORRIBLE! I ordered the chicken/egg/avo sandwich which was cross contaminated with SAUSAGE crumbs on the sandwich (obviously from kitchen staff not changing gloves) Manager's response "oh yeah the cashier told me. Is there anything else? Have a nice day" I have been a rewards/loyalty member for more than a decade in multiple states. This is by far my worst experience! Food poisoning on the spot! read more

Like someone else said in their review: It's a Panera. What do you want? They got my order correct, my hot food was hot and my cold food was cold, it tasted good, I got my to-go order quickly. It's all of the things you should expect from a Panera Bread visit. I haven't been to any Panera in a long while, and I forgot how calorie-dense their food is. Thankfully, they have nutrition information on their website, so I was able to quickly determine that the Napa Chicken Sandwich was an OK choice. The sandwich was fine and came on sourdough bread. This Panera has a drive-thru, but I went inside to order. There are lots of seats and booths if you're dining indoors. read more

"Toasted" means the bread has been browned on both sides by radiant heat! Why are you all in the restaurant business if you serve me two slices of bread and try to tell me the bread has been toasted when all you did was warm it up? And the idiotic excuse I got from the TM behind the counter, "Maybe because the mayo..." (made it softer/colder) Really?! I make these BLTs better at home and my bread is toasted that it could stand on its ends by itself! TOASTED - surface of the bread is crunchy, crispy - not floppy like a wet noodle! MAYBE I should've just went over to Meijer and bought a slab of bacon and drive home to make this myself! This one came out a LITTLE better, but the first one felt and looked like you warmed up the bread not toasted it. Get with the program! And yes... The gal at the cash register DID tell you guys in the prep area to TOAST the bread! She made sure! (Thus the extra star for the effort.) The sandwich was overpriced and MEH! Never again! I'll just make it myself at home next time and besides, my BLTs turn out better looking and better tasting anyways! Never gonna come back to Panera! And I thought maybe y'all would've changed in the past 5 years since Covid! No wonder I haven't eaten at a Panera in years! read more

Panera Bread - BLT - Salad Near Me - Englewood, Ohio

Ordered a full size sandwich and a full size salad. When I got back to work, the 2 sides of French bread wasn't in there and missing utensils. I checked the front of the bag and the worker checked off that everything was in the bag. Clearly everything was NOT in my bag. Look at these big ass slices of cucumbers! It's bigger than a tea can. How am I suppose to eat them?! Definitely need a wide mouth for these. And since they didn't put utensils in my bag, I can't cut them up. It literally takes a few seconds to double check a bag to make sure everything is correct. read more

Panera Bread - Big ass cucumbers - Salad Near Me - Englewood, Ohio

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Delicious chicken bacon ranch (the bread was so fresh and fluffy), fantastic chicken salad with walnut, excellent autumn squash soup. Plenty of parking, outdoor dining options read more

$17.00 for a pick 2, salad & soup. Soup was great however, I have had more lettuce on a burger than I had in my salad bowl. Dressing was only 1/2 full. Will not order again. Don't waste your money. read more

So I come here often to say the least because the quality and quantity of food fills me plus the ambiance of the store is fine but ITS EVERYTIME I come through the drive they mess up my order they do however hold them selves accountable for there mistakes but it's just frustrating sometimes I do love this Panera but damn come on drive through get it together. And apparently I can only make one review so here's the extra I would give Alana five stars all day she was quick with the fix and she made me feel heard as I'm currently just getting over some illness and just wanted some soup! Thank you Alana you get five stars. Panera drive through you get nothing.... read more

Placing a mobile order is pointless now, because of Covid, you still have to wait in line and ask for your food. I have the Unlimited Sips membership, and often order just a drink. 9 times out of 10, my cup isn't sitting out for me, and I have to wait in line to ask for a cup. There is no hot water container for customers; you have to ask an employee for hot water. They're always running out of pastries and bakery items. They put their lemonade away about 2 hours before close, which is frustrating as well. You then have to get an employee to go to the back to get your drink. They've been very unorganized for at least the past year! read more

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Please bring back sugar free syrup options for coffees! Winans remains the best. It's the locally owned cute coffee shops that just do better anymore. read more

Coffee cold, old and almost empty. Had to ask to make more and wait. That is at8 am on a Monday.

Normally I have a good time here. Yes I expect Panera Bread to be a bit more on the higher end for sandwiches and such. I look at them as more of THE major coffee chain version of soups and sandwiches, so yeah it's higher prices. But, even understanding that, imagine my shock at the nearly $10.00 bagel (pictures attached). After speaking with the manager and general manager, I was told that it was done correctly, and yes I am going to eat it. It better be a kick butt tuna salad in an equally butt kicking bagel. As I am always interested in being fair, I did expect the cost of things here to expensive. I always do like the taste of the food, and frankly have not been disappointed, even going so far as enjoying the leftovers. And I do so love the sourdough bread bowls, not just for the novelty of them (come on, a bread bowl? That is always neat, no matter how many times I have them.), but I am pretty picky about sourdough and Panera DOES get pretty close to what I would consider the ideal sour dough bread and I have never been disappointed. Back to the sandwich. It's an everything bagel with tuna. It has the tomato, lettuce and onion plus tuna. The tuna filling (if you've never had it here) is a bit on the sweet side but that's due to the relish in the tuna salad. Relish is not something *I* would use, but I learned long ago that it's a common ingredient in tuna salad. Not off putting at all, but I felt it was important to add that just in case there is someone who has never had relish in tuna. All in all it's a good sandwich, but it isn't nearly $10.00 good. Part of my confusion, I think, is that for me the menu is a tad difficult to decipher. Perhaps something I could have done would have been to ask about that before I finished my order, or as the cashier is getting ready to finalize the order she/he could read it back WITH prices. At any rate, this is a decent sandwich at a very high cost, and when I brought it up to the manager and general manager here, I essentially received "we made your order right." Not exactly the right phrase to make an issue better or help a customer out. That's why I gave it a two star. Decent/good food is one thing but resolving issues is critical. Offer choices, ask more probing questions, explain the process in the back, assure me that I got a good value for what I spent. Not much of that was done well or at all. read more

Panera Bread - The nearly $10 bagel with tuna. - Salad Near Me - Englewood, Ohio

Based on the reviews (2 stars at the time of this writing) it would appear this Panera has had a rather rough go of it. But, luckily for me, that was not my experience. I wanted to grab a quick bite to eat early in the morning as I was heading back to Indy and decided to stop in. I went with simple egg and bacon bagel sandwich and wasn't disappointed. It was ready quickly, tasted fine and the service was polite and friendly. And it gets bonus points for being close to the interstate and having plenty of parking. Not really sure what all the fuss is about but I had a very pleasant visit. Yeah, I'd swing back by if given the chance. read more

Panera Bread - a bakery with a variety of baked goods - Salad Near Me - Englewood, Ohio

This location just continues to provide poor service! I am officially done with them for good! Placed online order at 553pm. Was told order was ready at 556pm. Arrived at store to pick up at 605pm. After sitting in pickup line for 10 min, they informed me that they were out of the bread for my sandwich. 20 minutes later they bring me the sandwich from my order. I ordered soups and sandwiches, no napkins, no spoons, food was cold! Ughhhhh never again!!! read more

Tried Panera breakfast for the first time here. The place was clean and well staffed. Our food was ready quickly. The sandwiches are bread forward, which is to be expected at a bakery. I highly recommend adding tomato and spinach to the breakfast bagel. The coffee is good too. Some of the furniture is tattered, but overall a very nice Panera experience. read more

Worst service and incompetent staff. No care for their customers in-store and slower than slugs. Honestly, ruining panera's reputation one customer at a time. The cooking line was chatting an flirting in the back rather than making food. Disgusted disappointed. read more

Their delivery is consistently wrong, it was delayed and delivered later than indicated and it was a mess. I received the wrong drink, my sandwich was on two different breads. One half was on a hard end of a loaf and the other was half was on a soft country white. I did not receive my baguette or butter . I called and was told my drink was still on counter and they where training new people, you pay a higher price for food when delivered, could it at least be correct and a halfway nice presentation? I ordered and it took 70 minutes to get this order at 8: 36 Not great read more

For the price paid, I expect better. The bakery is often out of numerous items. The service is typically friendly, we are always missing something from the order whether we DoorDash or go through the DriveThru. Protein portions are also sad. read more

What a complete disappoint. Came to this Panera location and order some sandwiches for family members in the hospital and this location fell super short of my expectations. I ordered the New Tuscan sandwich and got some type of sandwich that I could have made for less than $5.99. The sandwich was bland and the bread was hard as croutons. This was crouton sandwich. I also ordered the Modern Caprese sandwich. This also feel short of expectations for $5.99. The sandwich barely had any cheese or tomatoes on it. The bread was super hard and crunchy like croutons. Subway could save better sandwiches than this Panera location. Super disappointed and I completed wasted my money. The sandwich was not even close to the image advertised or shown on the order screen. They show images to entice consumers but in actuality disappointed in the execution and the content of the sandwiches. Wow how can they sell something in an image only to make a sandwich that did not meet the visuals on their menu screen. I highly do not recommend this location or the sandwich that they falsely advertised. Save your money and go else where otherwise you will be wasting your time and money. read more

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Great location on 70 just before 75 exchange. Got the corn chowder and Chipotle chicken sandwich that's good! read more

Panera Bread - Salad Near Me - Englewood, Ohio

This place has such clutch/awesome lobby and dine in area. I would say I think my favorite in the E-hood. It's so elegant, private, clean and nice vibes. I also would like to say the employees here are awesome and top notch. Always super friendly and polite. I did go there one time a while back and one of the employees hit on me lol. The reason I bring it up is because she was very appropriate about it, quite honestly smooth operator, but they are very professional even while being off topic if you know what I mean. They are super fast I never think of Panera as a fast food place, but they are light years faster than the McDonald's crossed the street is now days regardless of if you use the drive through or dine in option. Also they have never messed up my order, which I very much like. So now on to, the important stuff, the reason for the rating, the food. It is good. I do really like their turkey bacon avocado, such a good sandwich and they have fine tasting soups. I think the price for the quantity could be better. read more

Tried the toasted pep and mozzarella and looked nothing like the pic ordered broccoli Al Mac n cheese got broccoli soup this order was defiantly not worth 30 dollars read more

Panera Bread - My order for soup and this bread with a little flavor defiantly was not worth 30 dollars - Salad Near Me - Englewood, Ohio

They forgot to put the chicken in my Fuji apple salad last week so I called and the manager Tyler said I can come back in for a replacement. Well I spoke to Tyler today and his customer service was awesome and he even gave me a whole salad. He even went in the back and made the salad for me. Everyone had great customer service that I encountered. read more

Terrible customer service, lazy employees who don't care if the order is correct. Breakfast menu up and employee "can't" flip the boards over to lunchtime because "it's too hard" at 11:45. Zero chicken in salad ordered with chicken. Women's bathroom stall trash overflowing with used pads and tampons; trash and standing water all over sink counter. Outdoor trash cans overflowing with flies everywhere and it's only 11:45 AM - obviously no one is doing any clean up. This place is another reason why Englewood is going downhill. read more

Fruit cup is served barely half full. You have fruit in stock for your summer strawberry poppyseed salad. Those of us who are diabetic need to stay away from pastry and cookies. Please serve a fruit cup that is worth purchasing and which will meet the needs of your customers who need a healthy dessert. read more

It's a Panera man, what do you want? It's conveniently located off I-70 and they've got their usual slew of stuff. Appreciate the fresh brewed iced tea here. Place was clean including the bathroom so yay for that. read more

What a disappointment. For a place that specializes in bread and to be out of so many kinds was bad. But it got worse. I ordered a chicken avocado BLT and the avocado was black and they could only make half a sandwich with the bread I chose (and it was stale). Also the silverware was nasty dirty. My recommendation would be to find new management that understands food service and knows how to lead their employees. read more

Panera Bread - Avocado - spoiled - Salad Near Me - Englewood, Ohio

The manager that is working there today 8/13 @ 2:00 pm is very rude. We ordered at 1:30 and noticed around 2:00 our food is still not ready. Then I went up to the manager about our food. She then proceeded that employee thought is a rapid order which it wasnt as I was watching the employee went to the rapid orders, there is no other order there. Then she found the flat bread pizza still on the prep food area and tried to give it to me while they are trying to fix the rest of my order. The pizza was cold. Since they made an error, first they should apologize then make All our food fresh! Yet when she gave it to us as if we inconvenience them. How rude!!!! Out of towner, go somewhere else! read more

If I could give this overcharging, subpar BS of a place negative stars I would. The location on N Main St Dayton overcharged me twice. Refused to make it right and the food portion is a rip off. I bought a HALF SANDWICH and HALF SALAD and managed to get charged $21. I even called their corporate offices and was assured a manager from this location would call me and make it right and of course never heard back from them. Called the location twice and was hung up on when asking for manager. HORRIBLE CUSTOMER SERVICE and I pray they go out of business. read more

I see now why this location gets such lousy reviews. We stood and waited for someone to acknowledge us and no one would. No one else was in line and they were not busy. We finally asked if anyone was available to take our order and they rudely dismissed us. You would think they would make an attempt to turn their reputation around but clearly that's not a concern. read more

They were out of everything I attempted to order but didn't realize it until I sat there for 10 minutes waiting for my food.

This was one of my first times going to this Panera. The food was amazing like always. The service was not as bad as I have heard. They immediately took my order and it did not take long to make. However, they forgot to give me my Wild Blueberry Scone. So I had to go back up and get it. Though they apologized and got it right to me. Overall, it was not as bad as I have heard. read more

Panera Bread - Salad Near Me - Englewood, Ohio

The Panera Bread in Englewood, Ohio has continued to serve us well. The food is still tasting just right. They employees have been getting the orders properly prepared. We have visited many times since I wrote the previous review. We also visited a Panera Bread in another city recently. I'll probably find a way to write a good review for the other Panera Bread, too, since all things turned out well with those orders, too. read more

Love Panera, but had the unfortunate experience of stopping at this one on our way through town on 70. The food was decent, but service was really off. We waited to order- then we were asked to pull ahead and wait. Order came out.... without drinks. After telling the girl that brought our meal, we waited over five minutes more for the drinks. No receipt was given so we could review. I'm sorry for you folks here- this franchise owner is not helping the Panera brand. read more

Worse than awful. The front counter order takers are complete idiots. The last time I was in, she was too busy on her cell phone to even notice me standing in front of her at the register. Tonight, I wanted to place a carryout order and she sends me around the counter to the pick-up window. I honestly do not know how they stay in business. read more

Over priced, payed $70. For dinner kids got cold sandwiches. Looked like the ones the school makes for field trips. Got stake sandwich it had three small prices of meat could not even taste it the bread was hard and cold . If I could give less stars I would. Save your money go to Mc Calesters way better. read more

Incredibly disappointed with Covelli enterprises this store is in sad shape. Water all over the cafe floors filthy floors behind counter and when I approached to get a large green tea was told "oh I'm out of cups up here I'll see if someone can get me some from the back" meanwhile she's found hanging over the counter dilly dallying with one person seated inside the cafe. Won't stop here again for a while gees sorry I was such a bother. read more

Gross. Went in for a quick bite and some of their delicious brewed drinks (was needing liquid more than food though). The coolers were not functioning and looked sludged up. Absolutely turned me off to ever stopping in and mixing up my favorite iced drink again. Hot tea water was lukewarm and the tea station was horribly kept, sticky with powdered spices coating everything. read more

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First time here and it's definitely not something I would try again. It's over priced and soup was like warm. It's unfortunate that I wasted 30 dollars to eat here. Only thing good is they donate the left over bread and bake goods.. read more

Been there last 5 times and doesn't matter the time or day, they always are out of the broth bowls. To attendant said she was not sure why sometimes they had or didn't have it. If it's on the menu then have it available!! read more

Panera food is good - healthy depending upon your choices. The pastries are fabulous. Usually have great service while at the N Main St location. Staff is always ready to correct an error on their order. read more