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    Panera Bread

    2.7 (49 reviews)
    ModerateSandwiches, Salad, Soup
    Updated over 3 months ago

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    Business Info

    PANERA BREAD ATMOSPHERE

    What's the vibe?
    Casual
    Good for groups
    Outdoor seating
    Good for kids

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    K G.

    This is not about the food. You know, sandwiches and stuff. I went in for a cappuccino & cinnamon roll. It's Panera BREAD. As in bakery. Very few people there. No one waiting at the counter. Some one walked by but they kept going. About a five minute wait before someone came to take my order. The cinnamon roll was on par with a grocery store bakery. The cappuccino is made by a push button machine, and it's a latte, not a cappuccino. I'm really tired of asking for "a traditional cappuccino, easy on the milk," and getting a latte. And not good lattes at that. Other countries know how to make expresso drinks. Why can't Americans? Now for the fun stuff. The kitchen area was disorganized, cluttered, and dirty looking. The staff was the same. The two I talked to were nice enough. Would I recommend? NO! Will I go back? NO, I'll drink water out of a ditch before I see the inside of Panera Bread again. I ended up dumping the cappuccino. So, if you want a gas station cappuccino / latte, and a cold Kroger super sweet, cinnamon roll, this is the place for you. Hey, tell them Kerry sent you.

    Rachel L.

    My family and I eat pretty healthy so we literally live off of Panera. When I lived in Cali that's what I usually eat every other day. When I found out that they were opening here in MS I was ecstatic! I am a loyal customer, I came at the crack of dawn when they opened and was one of the first 50 people to get free meal cards from Panera. Ever since I've been using my card to spread the word. Sharing it with family, friends, employees and volunteers at various charity events. I think I build a new following of Panera loyalists haha. Everyone there is amazing, friendly and helpful. I used to be an area manager in Cali for Tesco and Ross and worked as a recruitment manager as well, so I know a little about hiring the right people...Zach is wonderful at his job, he's very personable. A great asset to the company, good investment Panera! I have to say that the last two times that I ran into the other manager, not gonna put his name, but it wasn't as pleasant. This is why I'm writing an update review. Everytime I use the free meal card, I keep tab of how many punches I still have left. The first time I noticed was when I ordered 3 meals and he crossed out 5. I didn't mention it, because it was probably an honest mistake, right? Then tonight I came by, ordered 4 meals, he crossed out 6, alright...I drove off and it just bothered me because he was being dishonest. I won't say anything, I'll just take a pic of my punch card so I'd have proof if he tries to pull another one of those moves again. I still love Panera haha so I'll lower the star to a 4 instead of the 5 star.

    Randie L.

    We eat at Panera all over the country on our travels. This one may have been having a bad night but I will avoid this location in the future. It was 4PM and not busy so we were surprised at the slow service. They were nice however. The salads were a little wilted and the avocado was really brown-I had to set them aside. I wouldn't ever serve something like that to a customer. Also we chose to eat on the patio which is semi closed in. During our meal we were entertained by two huge cockroaches that were walking around near us. We shooed them away repeatedly but one eventually flew onto our table! Aggressive! Didn't give us much confidence about the cleanliness of the restaurant. That pretty much grossed us out and we threw away our food and left.

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    8 years ago

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    11 years ago

    This is the 2nd time we have tried it and the last. We waited 28 minutes for 3 sandwiches. My order was wrong for the 2nd time.

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    Friendly service and accurately fulfilled the order. Clean restaurant! Nice location and convenient!read more

    I have never eaten at a Schlotzsky's, but decided to try it after a friend highly recommended it. I…read morelove a good salad, but the one I had here was not enjoyable. I got the strawberry chicken salad, which is usually one of my favorites. This one was by far one of the worst I've ever had. To start, the little bit of chicken that was on there seemed like the leftovers from what they had after they made sandwiches. It was very lacking in flavor. The balsamic vinaigrette (which I usually love) was very bitter and had the worst flavor. They really need to change that recipe! The pecans were supposed to be "candied", which really elevates the flavors of a strawberry salad. There were very few, and they were not candied, but just regular salted tiny pieces. Overall the combination of all the flavors just didn't work, and made for a boring tastebud experience. IF I ever go back I'll try something else. As far as the service, that was disappointing too. The young lady at the register was very nice, but everyone else could really use some customer service training. After eating, I went back to the counter to get a to-go box. I stood there for 3-4 minutes, and had numerous employees walk right past me and not even make eye contact. Even the manager that was in the kitchen making food looked over at me and said nothing. I was trying to wait patiently, but after a few minutes, I finally flagged someone down to get the to-go box. It doesn't seem like they care much about the customer experience, and that usually makes up for lackluster food.

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    Panera Bread - sandwiches - Updated August 2026

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