The food is always EXCELLENT here! hits every single time! Staff is pretty great too! I usually have bad experiences with staff at Panera but this one is Excellent ! read more

Not good at all! My eggs were overcooked and the avocado was missing! This is the second time my order had been messed up! read more

Panera Bread - Breakfast sandwich - Soup Near Me - Goldsboro, North Carolina

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Food can be great one day and terrible the next! Fireside chili is horrible. Do not waste your money. I find the sandwiches to be a bit overpriced for the quality and quantity of fillings. I enjoy all breakfast items. Salads are good but pricey. Lovevthe Orange Citrus beverage. read more

Since it was a national holiday, I had some trouble finding a local restaurant that was open. So I switched my focus to finding a chain restaurant that still offered healthy options. Panera immediately came to mind. I opened the app to place my order and was impressed by all of the new menu items that I was not aware of, many of which were vegetarian. I received a text message when our order was ready. When I arrived at the restaurant, my name was verified and I received my order quickly. The restaurant was clean and the decor felt modern. I opted for the Green Goddess Caprese Melt with added cucumbers. The portion size was very generous. In fact, I could only finish half of it, along with my bag of chips. It was very flavorful. I would definitely order it again. My son, who is gluten-free, ordered the Baja Bowl with Chicken. I appreciate how Panera easily allows you to customize your order to your liking. There was also an allergy warning sticker on top, which gave me an additional level of comfort. I would definitely return in the future! read more

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was first in drive thru at 8am. ordered a baquette got home and it is hard as a rock, almost like it was yesterdays. Both crust and bread was hard. Have not gotten one in quite awhile,will not get another. Even the flavor is different service at window was great, very friendly read more

I ordered a tuna sandwich and when I got home to eat it there was a bug on my sandwich. By the time I called back they had closed read more

Panera Bread - Soup Near Me - Goldsboro, North Carolina

Lazy workers. Stood at counter for 5 minutes and no one would take my order. They all knew I was standing at the counter! Marking them off my list of places to eat. read more

As a sales rep, I have to order lunch from time to time. I ordered lunch online 9/25 ,Since the special instructions did not populate before I placed my order, I contacted the store after it went through. I spoke with someone from the store and was assured that the message would be included with my order that night. Which included no onions throughout the entire order and individually wrapped sandwiches. When I came in to pickup my order the next day,I asked about the onions. They said they did not receive those instructions. The manager had the staff redo all sandwiches with a smile. Before I left I checked the order again and the sandwiches weren't individually wrapped. With a smile it was all hands on deck to assist with the sandwiches and trying to get other orders out. I appreciate the professionalism and service with a smile even through all the changes to make it right. Hats off to this Panera Bread manager. Thank you read more

Please beware of this location! They are serving bad drinks and food! This past weekend I popped in for an ice tea, tasted odd, spoiled or something put in there to taint it. One sip and I immediately threw it out! This happened both Saturday and Sunday! Last week I ordered a tuna sandwich and it tasted off too, tasted like heavy metals . Panera has really sunk to new lows. From the low quality of food to insanely high prices. However, that is only part of the ongoing problem. Unfortunately, the service is horrendous here. Rude and disrespectful employees, discriminating and racist conduct you have to put up with just to get your food you paid for. Some young punk wearing big headphones while fixing food and ignoring customers! This past weekend was the last time I will ever step foot in or purchase anything owned by Jab Holding Company! It does not stop with trying to poison their customers. Sunday I went to get a salad here. Upon arriving there was a line so I decided to use the restroom before placing my order. When i walked out of the restroom, a black woman employee was standing there waiting and proceeded to scold me in a very angry and demeaning tone, how the restroom was only for customers. Wow! I was so taken aback, I could not believe what I was hearing. I was going to place my order after I used the restroom. Needless to say, that didn't happen after being accosted by some racist lunatic. I walked out and will never return!!! Do you have a gatekeeper by the restroom Panera to accost, embarrass and try and humiliate white paying patrons??? Shocking!!! Shame on you Panera! Corporate was contacted and they could care a less providing some BS email. Of course profit over people is their main objection! You have not heard the end of this one Panera! read more

Quick lunch and easy drive from the Maxwell convention center. We skipped the line and ordered from a kiosk. You can't pay cash when you self-order. You get a buzzer that doesn't take long to go off, pick up is at a counter where you then get your receipt. I ordered the Warm Grains Bowl with chicken, a sparse amount of thinly sliced, sort of dry, chicken. It came with a large chunk of bread--a yummy baguette. My colleague ordered half a sandwich and half a salad. We both found the food good. Their iced tea was five star. Good luck finding any artificial sweetener. (I pack my own.) This Panera is new, clean and what you would expect from any Panera. This location in Goldsboro had many uniformed service men and women in the dining room. It felt good to be dining among heroes in this military community. read more

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I can't believe the rudeness. I ordered ahead on the app, and when I got to the cafe, the board said my order was ready. I didn't see the order though, so I stayed and waited. Then the name disappeared from the board. I waited at the counter, my body language clearly indicating that I wanted to speak with someone, and I was ignored. I get it, they're busy. Finally a woman makes eye contact and I tell her I'm waiting on the order. She said "I've got a lot of orders ma'am. It's coming." I told her that the board had said my order was ready but then it disappeared from the board. She said "I've got a lot of orders. A lot. It's coming. It's coming." I had been waiting patiently and I asked kindly. I wasn't being annoying. I was reasonably concerned because the order had been on the board before disappearing, but this employee treated me like I was stupid. Her tone was so rude. I don't know if maybe these employees aren't being treated as well so they're extra stressed out, but this woman was SO rude, and without cause. read more

I tried the "NEW" Broccoli and Teriyaki Bowl. What I got looked nothing like the beautiful picture with alot of brocolli, julianned veggies, and Teriyaki chicken. The bowl I got looked like it had been prepared 8 hours before I received it. The veggies and chicken looked and tasted dried up and old and the portion size wasn't even half of the advertised bowl. See the picture below. I'm posting because this is a leadership issue. The manager working this shift is plugged out of Corporate Panera and is having Panera conform to her bad attitude and horrible work ethic. read more

Panera Bread - Soup Near Me - Goldsboro, North Carolina

Communication was a problem with this location. I order a cinnamon crust bagel sliced but not toasted. I also ask if it can be sliced horizontally and vertically? She stated they can't do that. I get to the window give the young man my money. He goes to the prep area. I wait for 4-5 minutes. I get someone's attention and ask if he is toasting my bagel. She looks at the young man and says "oh yeah it's not to be toasted". He brings me my bag. I bring my bagel home and cut it vertically with a clean knife and put on honey walnut cream cheese. I immediately taste onion. Not very appetizing. I also did not get a receipt with my order. I did not ask as I thought he had put it in the bag. Not a great way to start my day . Hope service gets better as the day goes along. So disappointed read more

This Panera serves its purpose in providing food. However, I'm getting more and more disappointed every time i go. I order the same sandwich every time i go, and every single time the amount of avocado on my sandwich gets smaller and smaller. I thought maybe it was a pandemic related issue, but i went to a Panera in a different city a week or so ago and literally got what felt like a whole avocado. I order the chicken chipotle AVOCADO melt for a reason. I'm pregnant and seriously crave avocado. It's so sad that the sandwich i ordered today didn't have any avocado on it at all! For the price you pay for food here, i truly expected better. read more

Panera Bread - Soup Near Me - Goldsboro, North Carolina

First one I walked in I couldn't find any menus to see what they have.. I discovered a couple of kiosks that showed what they had to offer.. the pictures on the screen and differ greatly then what we actually get. Very unimpressed with their lack of variety and the restrictiveness of what they do have. The only reason why I gave it a one-star is because the place exists and it was something new. Do not go to this place if you are looking to have a satisfying meal. read more

I usually just go for their Cheddar Broccoli Soup which i love but yall! When i tell yall that new flat bread pizza they have is GOOD! Almost reminds me of blaze pizza without the crispy dough. Would give it 5 stars the only thing I feel like they should do is make the bread more crispy instead of doughy ! But yall go check them out read more

Thank goodness for Panera. If it wasn't for them, we wouldn't have any healthy and fresh daily options in this town or area. Goldsboro has a serious lack and care for fresh and healthy food. If it isn't fried or a buffet, no one wants it. Nothing has changed in these parts. Only local option for anything flavorful and fresh is Mucho! Mucho! Tacos. read more

This is a very clean Panera Bread. The food is good as always. I tried the Ancient grain, arugula & chicken salad. It is great. I plan on getting it again. read more

Panera Bread - Soup Near Me - Goldsboro, North Carolina

I placed an order for my wife and I at 4:40pm and it said it would be ready 5-10 minutes later. We drove through the drive through 10 minutes after placing the order and the food wasn't ready yet so they asked us to pull up front and someone would bring it out in just a minute when it was all ready. So we waited in that spot right in the front of the building. We waited for more than 30 minutes up there and finally I went inside and as soon as I told them the name for the order, they brought it right out. It had been ready for 20+ minutes and they never brought it out to us as promised. Don't make promises to customers and not follow through. read more

My experience over two weeks of interacting with the manager, John, and some other great employees is just too long to write about in detail, but the short of it is - John & staff are super awesome. A mistake was made on an order I placed, and they went above and beyond - way beyond - what was required to make up for the mistake. They were so sincere, apologetic and willing to rectify the situation that I actually want to visit Panera even more than I already do. Top notch customer service on Berkeley Blvd! Looking at some of the other reviews - if you have a bad experience, chalk it up to a bad/tired employee. Let the manager or shift leader know & I'm sure they'll make sure you leave happy. read more

I love this Panera! I had some issues a few years ago (shortly after they opened) and I stopped going for a bit. Once I returned I haven't stopped going. I go every morning (at least 4 times a week) for a bagel. Great food and great service. read more

I am going to give this place 4 stars; giving them the benefit as they start up this new location. Similar to other NEW Panera's; the layout is a big improvement; with automated self-order tablets and less confusion between register layout( Old one had a bakery register and way down the line a food order register). The new layout puts the entire menu in front of you and avoids the bakery cashier calling over people from overflow food register; without giving them a good view of the food menu. The new layout also has a drive thru window; so look out Starbucks. The food quality is typical Panera. The service was cheerful; even though the actual order taking was a bit of a mess; but they are new and training. I am a Panera club member; so there is no need to ask for my name when taking my order; it comes up on the receipt/order automatically. Then they handed me a pager, but it never buzzed and the girl walked around the restaurant with my tray. I also ordered a large coffee, but was handed a medium cup. There are limited options in the area, so bonus star for location read more

What's not to love about fresh, warm bread? Welcomed with a friendly smile, eager to prepare your order fresh, you won't be disappointed with Panera Bread! Generous portions prepared with fresh, healthy ingredients is the only way to go with Panera. I highly recommend the Broccoli and Cheese soup paired with a Tuna Salad Sandwich, however, if you're like my daughter, you won't survive without the Chicken Noodle Soup. My husband and son live for the Chicken Caesar Salad. So, no matter what you're craving, there are plenty of choices for your entire family to enjoy. Which, for our family, is a miracle to find a place where everyone likes something on the menu! read more

I went to the drive thru and I asked for one bread and then when I came home I couldn't see any bread worst Panera everr

They got the hint...inside seating areas were clean & while we ate, saw a young man cleaning tables & seats. Thanks Panera. Bcz I love eating here! read more

If you have a craving for something specific, don't go to this Panera because 9/10 times they'll be out of it. I wanted a bagel at 11am and they were out of every kind except plain. My husband and I came a few weeks ago for sandwiches and they were out of the two we wanted. We ordered salads instead and they were out of baguettes. It's always something. This is the last time I will go. read more

Don't waste your time, poorly managed, ran out of baked goods, did not put chicken on the salad, ran out of baguettes. Too many other choices, last time here!!! read more

I usually have good experiences here so I'm going to give a four. But today I ordered a Green Goddess Cobb Salad, which usually has bacon on it, but today it was missing from my order. I'm working a later shift this week and needed some caffeine. There was a very limited amount of coffee for mid-afternoon. The iced coffee was empty and the only brew they had was hot hazelnut on the table. Maybe I just don't go here every often, but it would have been nice for the cashier to point out they were out of most selections before I made my purchase. read more

Great, delicious, fresh food items. The Greek Goddess is my favorite salad, but the pastries are unbelievable! Soups like the Asian chicken bowl is filling and I feel like I'm eating healthier foods. Thanks Panera for coming to Goldsboro read more

Swooning over the cleanliness, food, and overall atmosphere. Best Panera I've ever visited, and even close to closing time - customer service is fantastic!!!!!!! read more

I like Panera but this specific location is awful!! My sandwich was slapped together. I didn't get sugar in the raw when I asked for it. They were not friendly. I didn't feel like I was eating quality food. Now I know why no one goes here in this town. read more

This is the 4th time they messed up my order. This Time they forgot to put the yogurt in the bag. I didn't notice until I was home. After the 3rd time they messed up my order, I didn't go back there for 3 months. I finally went back today and this is my final time. I'm tired of paying for over priced food and still not getting what I want and paid for. Good bye Panera. There are other businesses that want my money. Two stars are because I called them and they did say they would reimburse me but I had to drive back down there. They can take your money on line but not reimburse you by the same methods. Too bad. read more

I placed an online order for pick-up. I paid extra for more toppings and received less toppings than I would have otherwise. I also paid for a french baguette and received the smallest piece of bread they could have picked up. Very disappointed in this Panera location. Don't cheat your customers when your food is already overpriced... read more

I am from Richmond, VA and came to visit my mother here in Goldsboro. We decided to grab a late lunch one Saturday. I love Panera and suggested it despite my mother saying "My friends don't like Panera." Well, I was truly disappointed...First of the tables were dirty and there was trash on the floor with only 3 customers in the entire restaurant! I ordered the BBQ chicken Mac and Cheese. It contained 2 little grisly pieces of chicken. The green goddess salad was really good and I would recommend that as others have in their comments. Just not as good of an an experience as I have had in other Panera's. I think they also could use some customer service training as well. Go to Chick Fil A and note how they interact with customers. Ehhh... just disappointing. read more

Great staff. Lindsey and Naquana were outstanding and very helpful by providing samples and amazing customer service. Place was nice relaxing and comfortable especially on a rainy day. :) read more

Pretty good for lunch, kind of pricey for soup n sandwiches but ok. The bakery items are kind of hit and miss. Had a good scone but tasted a muffin and it was dry and not as good . read more

This Goldsboro Panera visit was disappointing for many reasons. First, when we ordered we were informed that they were out of bread. Next, the Cobb Salad I got had Goddess dressing that was way too acidic. The chicken slices were stale. The plum hibiscus tea didn't taste like the thousand other servings I have had at other locations. It had an unpleasant taste. The breadbowl my husband ordered of course had no bread. Next time we pass through Goldsboro we will keep on driving. read more

Horrible customer service. Stood in line waiting for a cashier to hunt some gloves down. Spoke to the lady in the kitchen her attitude was less that appreciated. All I wanted was to place my order. read more

Never have been to a Panera Bread before. I fell in love love with this place. From the employees to the food it was amazing! And so easy on the wallet! The manager, John, was so pleasant while helping me with the menu and ordering. This is indeed going to be added to my favorites list! Thank you Panera Bread! M. Love read more

Great location. The staff is awesome. I ordered the Mediterranean vegetarian sandwich. Very tasty and juicy. This is a pretty new place and very nice and clean. Wait was about 5 minutes. Their mac & Cheese rocks, especially with a hoagie bun. Staff is very lively. A nice place to go for a brunch. read more