Staff goes above and beyond. Great service and great food! All the staff was masked up, my pick up order was made to perfection. 10/10 staff. read more

Everytime I'd frequented this Panera in the past had been a great experience! Quick service and adequate parking. However, I ordered a you pick two the last time I was here (Friday evening for dinner.) I ordered the French Onion soup and Bacon Turkey Bravo. The soup was delicious! The sandwich, however, was made using the very end/ last two pieces of bread. It was WAY less than half the size of what it usually is. They should have either told me beforehand, given me different pieces of bread, or given me the option to choose a different bread or sandwich. I went through the drive through and didn't open the bag until I got home and was very disappointed. I think Panera's prices are a little steep, but always reasonable for the amount of food given. Not at all this time! read more

Panera bread is a great place to have a small meeting with 2-4 people The food is delicious and they have catering, a variety of different juices (I always mix 3 different juices together but that's just me) and free WiFi! The food is delicious from sandwiches to Coffee to pastries. They also have a rewards card where you can get bonuses and birthday prizes. You can order online and the restrooms are clean (yeah that's what biggie to me) and the pastries are delicious!! The staff is very attentive. If you are a bike rider there is a place to park your bike and plenty of parking with restaurants and shopping with walking distance. read more

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I took my mom to the Glendale location after Christmas shopping on Saturday, 12/2/17, 4:00PM. The kitchen/food prep area was littered with garbage. The floors around the drink station and virtually every open table had trash and refuse on them. Trash bins were overflowing. Our sandwiches were beyond sloppily prepared. I get that rushes happen and things fall behind, but this was extremely disappointing. The staff seemed uninterested in even being there. Will not return. read more

Ordered an "Avocado"Cobb Salad with chicken. Had less than 1/4 of an avocado on it and was pretty small overall. Cost $9.99 and I was still hungry after eating it. A lot of places do a nice Cobb for that price. Poor value for the price. I've always liked Panera and thought the food was pretty good, but this was a ripoff. read more

Asiago Bagels are delicious and they toasted it perfectly. The frozen strawberry lemonade is also very tasty and tart. This location doesn't have all of the latest menu options, which is kind of unfortunate. For instance, they don't have the grain bowls. Went through the drive thru today and employees were not wearing masks. We parked to wipe the packaging and an employee approached our open window and started talking to us at close range even though she wasn't wearing a mask and we already got all our food. Unprofessional and unsafe :/ read more

Want 5-stars? Have the Roasted Veggie Cream cheese. It's a small detail but they never order it. Having said the thing I'm most angry about, let me say why I love this place. The rewards program is awesome. The free bagel a day for a month is like winning the lottery and I get free drinks all the times. The Hazelnut coffee is so good I have a pack in my cupboard right now. I go to do work and enjoy a freshly toasted bagel. They don't always hear you when you ask them not to toast it, but it's a minor issues that they usually fix if you bring it up. It's busy in this store so expect that. I go once a week typically and stay for hours. The WiFi can be slow to infuriating, so bring offline work. I look beyond all of that because it really is a great place to hang out and get work done. The food is always delicious and keeps me coming back. I really do wish they had the veggie cream cheese but the honey walnut is amazing so it's manageable. The Broad Ripple store is one of the best ones around because the staff are so nice. read more

I sat in the drive through for about 25 mins to get my food. I don't mind waiting because I love the food. I got the modern caprese. I got home and took 2 bites out of it because I was so hungry. I quickly noticed something was really wrong. I looked at the sandwich and it was COVERED in chocolate sauce.... like soaked. (I only got half the sandwich so it looks small in the pic) My stomach literally hurt the rest of the night. Please train your employees correctly or just don't serve food. I tried calling after I noticed but no one ever answered. I really hope this didn't happen to anyone else because it was literally disgusting ... FYI this was NOT balsamic glaze. I asked my family what they thought it was and both said it was definitely chocolate read more

Panera Bread - Sandwiches Near Me - Indianapolis, Indiana

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I love Panera, in general, but this specific store is always rough up! I keep going because it's the closest one to me, but I wish quality control would help them organize a little. I've ordered pick-up that was not ready on time and I had to track someone down to help me with my order. I've been handed the entire wrong order in the drive-through. I've found egg on my roast beef sandwich, which does not contain eggs! I've been the only person in line at the drive-through and had to wait over fifteen minutes for my order while employees seem to be taking a break inside. The food is good, but this location needs to get it together! read more

I've ordered delivery from here several times. NEVER had an order correct. Today the store cancelled my order twice after waiting a total of 2.5 hours. I'll Never go to this Panera again. Tried 3 times to get a good order before, 2 times today and constant cancelling. Close this atrocity of a store. Or at least FIRE EVERYONE and retool the staff. read more

Hadn't been here since Pandemic. Thought I'd check them out again today. Upon entry, noticed the clutter and filth floor. Approached counter to order and was curtly told "We're not taking any orders right now." I asked why? A inaudible responses was muttered. Then another associate burst in with, "Unless you want to wait an hour for your Food!" Ummm. No Panera. I will not wait an hour for average fare. Thank you. read more

I really enjoy Panera! The food is always great however the last few times I have visited there have been longer wait times. The wait has been especially longer when I go through the drive thru. Aside from that the food is always fresh and I love that it's made to order(except the soups of course). You can never go wrong with one of the salads! This offer healthy options and have an environment that make it really easy to hang out and get work done on the wifi. read more

Panera Bread - Strawberry smoothie. So good he drank half before I could snap a pic! - Sandwiches Near Me - Indianapolis, Indiana

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Honestly the worst Panera I've ever ordered from. Not only is the tracker not working for orders that have been successfully placed, but they NEVER ANSWER THE PHONE. Unbelievable service when it comes to just checking on something being verified, and disappointed with the length of time it takes to even answer questions and concerns. Need a manager who can provide updates, feedback, provide refunds, and better service. Don't go to this Panera. read more

Literally the worst customer service. We waited 30 minutes for a smoothie and a frozen lemonade. Had to go to the counter multiple times to remind them. They weren't busy. Employees were sitting behind the counter drinking... meanwhile no one flinched to make our drinks. read more

Just sat in the drive thru for 5 minutes without service. There wasn't a sign saying it was closed, parking lot was packed, and when someone came to the window they seemed super annoyed I asked about the drive thru. That place is always a mess! read more

Bad service slow the worst drive thru is Terrible never coming back forget the food they say that they can make Croissant then they forget they can't the worst. read more

They had very friendly service. When asked to clean an area that I was interested in studying at, they moved quickly and without an issue. Their service was great and atmosphere peaceful. Great job staff! read more

Went through the drive-through at Panera today and ordered the roasted turkey apple and cheddar sandwich. Got home and I unwrapped it and I could tell immediately the bread was not backed correctly. The dough was still raw. I am not a baker by any stretch of the imagination and if I could tell this by looking at it you would think the person making the sandwich at Panera could also decipher this. I did not want to get in my car and drive all the way back to return the sandwich. Therefore I tried to call the store and talk to a manager three times and nobody answered the phone. Very bad customer service! I really hate to complain but by the same token I really hate to be taken advantage of! I work hard for my money! I won't be back! Update10/12/18 ...I was a fool and gave it another try! I went through the drive-through and ordered a tomato soup with chips as my side and a grilled cheese with chips as a side got home no chips and one baguette....ugh called the phone number and as usual no one picks up! Once again they have my money and I don't have what I ordered! read more

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I am a fan of Panera and usually would not have many complaints, but this location is such a hot mess!!! They never have enough staff, they always run out of things, they are incredibly slow and disorganized, and they need to do better cleaning. Honestly I am surprised it has not been shut down by now. Find another Panera, don't go here! read more

I am a big fan of Panera but this location in general disgusted me. First of all the lady taking my order was extremely rude. While I was waiting for my order to be ready I noticed something moving on the floor it was a cockroach.. I repeat a cockroach. I felt physically I'll see that roaming across the floor while waiting for me food. The cleanliness of this locations was extremely poor. Very dirty and unkept. My food was pretty gross as well. I order a salad and sandwich. The lettuce for my salad was brown and they forgot half the ingredients. I will not be returning to this location nor would I recommend it. Absolutely appalling. read more

Long story short LaTaya is the bomb . I work in the restaurant business and you don't find many people who are genuine and hard working but she is and I appreciate it so much ! I had a rly rough week but just your kindness rly made a difference! Thank you so much Lataya ! read more

I am a huge Panera can. I could have it everyday. That being said....why does this Panera have to be so bad. I have tried and tried. They get your order wrong, the salads are skimpy, the staff is so busy talking to one another, things take longer than necessary to prepare. They messed up my salad. Last week and offered a replacement. The replacement had 5 strawberry's and 3 slices of cheese and a few slices of tomato. Even the lettuce was skimpy. I give up. I'll have to go out of my way to get my Panera read more

Irritable. Getting a manager on the phone to voice concerns to is seemingly impossible. (Phone just rings then hangs up.) I get the same thing each time I come to Panera (modern Greek with quinoa salad) and it varies greatly each time. Today my husband grabbed one for me on his way home and I was so disappointed when I opened the bag- it is practically a half salad vs the whole it was supposed to be. Very skimpy on the kale and quinoa. Maybe enough food for a child. I just want my food to be correct and consistent. If they don't have enough of the ingredients to make an item... don't offer it. Or train all employees to make items exactly the same, with some sort of care. We don't live in the area anymore and I definitely don't want to dry my hair and drive up there to most likely be brushed off. They need to do better. read more

Not friendly service, long wait, and they forgot to put chicken on the Fuji apple chicken salad. This place has gone way downhill.

I've always been a fan of this Panera location. I came today to get my free birthday pastry! (My birthday was awhile ago, but I got a friendly email reminding me that it was about to expire!) Today I got a FREE cinnamon roll- and it was the best I've ever had from Panera! I think food tastes better when it's FREE ;) The staff was friendly, as always. They also have a drive through which is convenient! The restaurant was busy, but they did a good job letting me know someone would assist me soon. Great location for meeting in groups, or just working alone in one of their booths. Free wifi and a warm atmosphere. Go Panera! read more

I was always willing to wait in a long drive thru line to get freshly made food as Panera as always gloated about. I was there last week and requested extra dressing on my sandwich and the rude woman taking my order informed me that all the sandwiches are pre-made and reheated. I was in shock! How could this be, and furthermore, why the hell does it take 20 minutes to get throguh the drive thru if everything is pre-made?! The food is acceptable and the prices are decent, I was just a little disappointed with the attitude of the woman taking my order and feeling very misled by the "fresh" food promise. read more

Cinnamon Crunch bagel with hazelnut cream cheese with a piping hot cup of joe - hazelnut flavored of course. My absolute go to when I stop in at Panera. Panera is a very convenient stop for me. I am able to get me work done with the free wifi, eat delicious food, and basically hook up an IV that infinitely caffeinates me. My go to lunch is the choose two: broccoli cheddar soup (large chunks of broccoli simmered in a velvety smooth cheese sauce - try it in the bread bowl. NOM.) and the Asian Sesame Chicken Salad (chicken, romaine lettuce, fresh cilantro, sliced almonds, sesame seeds and crispy wonton strips with Asian sesame vinaigrette - it's da bomb). Thanks Panera for being great. Until I try something new...over and out. read more

This location went downhill years ago and has stayed there. Drive thru seems to be permanently closed. Service is always sub par compared to any other Panera. Panera's corporate office should really step in and demand better!! read more

We love this location, but today was extra special. While we were there, @Richard P. showed up too! It was awesome to finally meet one of my Yelp Heroes in person. What a great morning! read more

A couple of us needed a place where we could have a cupa while we revisited topics introduced at a recent meeting. I suggested Panera Bread at Glendale for its location and design. We met Tuesday just after 4 PM. I had Vegetarian Autumn Squash Soup. There was no dark roast coffee. The young ladies who took and filled my order were pleasant and engaged. The dining area was clean and conducive to a quiet discussion. The busser said employees were treated well and liked to work there. All in all a really pleasant and productive experience. read more

Poor service. Walked in and had to ask a customer to find out they weren't taking orders at the registers and were only taking orders through their app. I asked to see a manager and they never found one for me to talk to. read more

We went online to use their online ordering system for curbside pick up. We followed the instructions and arrived at the location. The instructions were to simply park in front of the store and because we gave our make model and color of vehicle somebody would just bring our food right out. We waited for 25 minutes. We called into the store and had to navigate an automated system before we could finally connect to a human being. And that person told us that sometimes you just have to come inside because the cashier is who brings you your food and she gets busy. What is the point of contactless or curbside pick up if I have to come inside? Cold coffee, cold breakfast sandwiches. Terrible experience. read more

Panera Bread is one of the few restaurant chains I'll always love. The quality is pretty high and the taste is great. The restaurants are always comfortable and cozy with indoor and outdoor seating. I'm always a big fan of sitting outside at this location when it's nice out. The menu is very solid. Great sandwiches, quality salads, good soups, and baked goods that really aren't half bad. If it's on the menu/in season I'd strongly recommend the strawberry poppyseed & chicken salad ... it's absolutely perfect. As far as sandwiches go, I'm a big fan of the Turkey Bacon Bravo. The location is good, near a shopping center with a Target and a movie theater, so you have something to do before and after lunch. The free Wi-Fi is also a nice feature. This is definitely a nice place to grab lunch when you're out and about in the area. Enjoy. read more

I'm not one for fast food so Panera is my standby when I need food on the go. Some what nutritious also delicious and reasonably price. I usually get The pick two, soup and a sandwich for under $10.00 read more

Very loud and dirty the bathrooms were disgusting i almost wanted to leave .The cashiers were rude acted like they didn't want to be there. A girl name "kiyah" that made my smoothie had such a funky attitude when I asked her to remake it she gave me a horrible look . I love Panera but I won't be coming back to this one 1/10 service . read more

I am a fan of Panera and frequent the Michigan and 86th street shop. This was my last trip to the Glendale mall, however. I am usually not an overly fussy customer, and have never had a bad experience at any other Panera. But each time I come to this location, I leave unsatisfied. After burning my bagel [which they gladly replaced], I went through two remakings of my latte. A plain latte nothing fancy but each time it was bitter and burned. The assistant manager, was rude. She snapped about the fact that they always use two shots of espresso--this did not account for the fact that I asked for only one shot [which was told to her by the cashier] and it doesn't account for the fact that the latte was really bitter [a dirty machine?]. The cashier was nice and efficient but the assistant manager... wow! The wifi is awful at least for macbook users [I am running the latest version of leopard on an aluminum macbook--this is the only place that I have ever had problems with my wifi]. Additionally, there is no warning on the door or anywhere else that you only have 30 minutes of wifi from 11:30 to 1:30--which is fine but let me know before I set up for a few hours of work. If you need a quick bite to eat go ahead and stop in, but be warned--service is mixed and the lattes are terrible. read more

This location needs to get plastic recycling. I made the suggestion a year ago and they still haven't implemented it. 2019 y'all. Otherwise fine. read more

Out of cookies, young lady at counter seemed half out of it, not really clean, out of hazelnut coffee, lots of people waiting for food. Bad experience. read more

I ordered today and they didn't include my bread bowl like I ordered, then when I called they said I was supposed to receive and extra baguette because because they were out of bread bowls and I said I didn't get that either. Then after that she suggested I use grub hub or something to order the baguette and it will be free or I can come by and pick one up. And then I said that's ridiculous for me spending $3 on a baguette when I should have received it anyway. Then she said well next time I come in and order something I can explain what happened and they will give me an extra one. I said that requires me spending extra money at that location to get something I should have received anyway. Then she said I'm sorry but you can get one now if you want. Then paused and said "Oh actually we are out of baguettes for today". This is not the first time this has happened either. They forgot a salad when I ordered one time as well. They said they would give me a voucher for a free you pick two. Here we are 2 months later and I still haven't received it. They have horrible service and refuse to accommodate for their mistakes. read more

Every time I order a smoothie from Panera, the last four times the smoothie has been completely liquid. Either they're not putting enough ice in it or it's melting that fast. read more