First off, when I first came here earlier this morning, I was greeted by the two sweet girls behind the counter. They were both anxious to take my order, which was very nice. Crystal was the sweet girl that took my order. She was very patient, especially since it was my first time at a Panera Bread. This is the type of service that I look for in restaurants. Food is always good, but the quality of service is what really made my visit. May I also add, Crystal had a great knowledge of the menu. She suggested that I upgrade my meal to get a pastry for 99 cents. I tried the orange scone and it was soooo yummy! Overall, I really liked this place and I definitely will be back for the food and the service! Thank you so much Panera Bread Manteca! read more

Pam oh Pam I don't even know where to start. Outstanding. She was so helpful and sweet with a dash of kindness. She deserves all the praises and the raises. Thank you Pam for your amazing service and for the cookies!! read more

The two good things about this Panera's, the food is good & usually there's no line in the Drive-Thru. I learned a long time ago don't leave the drive-thru window without checking your order because it's almost never right. No different today. Get to the window the girl hand me my order a small bag says here's your order. I asked is there butter in the bag? Yes she says it's in the bag she closes the window in my face. Book in the bag because it seems very small. Sure enough I'm missing a salad. I get the girl's attention she opens the window I say I'm missing a salad. Her reply oh let me get that for you. She doesn't look at the receipt so how is it that she knows what salad is missing. Why she's going to get my missing salad I checked the bag no butter. She hands me my salad through the window not in a bag just the salad bowl. I tell her there is no butter in this bag. Let me get you some. She comes back to the window with a small bowl full of butter. She hands me the bowl with this very cynical smile Decatur we can track dress shoes and then shuts the window. Guess that explains why there is no line. read more

Terrible. After a 25 minute wait was delivered the wrong order. Finally got my sandwich which basically looked and tasted like airplane food. Will never go back. read more

So excited it's finally in town across the street from my work. I went the opening day, bad mistake. I looooove panera, but you think the first day they would OVER prepare. I went and they were practically out of everything. I was ordering at the tablet and the manager was telling what they still had available after finally selecting something. I waited for my order. They told me 3 different times my order had to be changed because they were "out" of my order. Really disappointed and when I got home the sandwhich they gave me was sloppy and the salad wasn't even the salad I ordered. I was really disappointed. I'll be back in a few months to see if they improve. read more

Yay! Panera is now in Manteca ! Nice comfortable atmosphere inside and I love the patio outside! Same yummy food that all Paneras have and so great to have healthy options as well as coffee drinks and pastries! read more

I love Panera food and service in most of the locations. Unfortunately Manteca service needs improvement. I don't write reviews very often and especially after one bad experience as I believe in second chances as well in providing constructive feedback to management. In this case it didn't work. I spoke with management on few occasions but felt like they didn't care. I stoped going to this location for a while hoping that with time things will change and hopefully improve. Nothing has changed. Today my tomato soup didn't had croutons, I only got 1/4 container of dressing for my salad which left the salad super dry, and all of my bagels were mixed together sweet with seeded/onions as nobody bother to read my "special instructions" to put them by type in separate plastic bags. Bagels were redone as I waited (not so rapid pick up after all), however, I didn't notice the lack of croutons and dressing until I got back to my office. All of the other Panera get it right the first time and every time afterwards. Manteca staff needs more training on attention to details and management needs to do more oversight. One excuse I got from manager in the past was that their printer was cutting off the special instruction, I keep my instructions brief and they print fine in all the other locations. Hope to see changes in service in the future. read more

I don't have to go across the street for a soy latte at Starbucks anymore because I just found out that Panera Bread makes an awesome caffe latte with almond milk (Panera's offering is a better non-dairy tasting alternative to what Starbucks serves). Thank you to the Manteca Panera staff that prepared my latte this afternoon! You've made my commute more bearable today : ) I'm now an even more frequent Panera customer because of your non-dairy alternatives. Drive thru staff were friendly & proficient today. The drive-thru wait wasn't too bad (they do serve healthier food than most foodchains so wait times may be a little longer, but I can see past that). Prices are commensurate or a little more reasonable than Whole Foods deli & coffee bar. read more

The staff here is great, food is okay, overpriced but that's not a single locations fault. The thing that gets me is how they mess up our on-line orders. My kids soup was checked off by DS but when we get home, there's no soup! Not the end of the world, but this is my kids soup, not mommy or daddys. So now, we have to make her dinner, or drive 20 minutes back to get something they checked off, just sucks all the way around.. So here we are, Sunday night, making a separate meal while our food gets cold.. I called and the manager apologized, not her fault, but man, how hard is it to check and get it right?? read more

This was my first time ordering from Panera. I attempted to order directly from my iPhone app for pickup, but the app kept getting stuck. So I went into the store instead of drive-thru, since I wasn't even sure what Panera offered and I didn't want to hold up all the die hard Panera customers jamming through drive-thru. There were three cashiers and all very busy helping customers. So I tried my luck with the digital kiosks. LOVE IT. That was so easy and I was able to customize my sandwich and pay with my gift card. Then I moved on over to the waiting area for my take-out. Cindy seating while I waited not even five minutes for my food to be ready. Very friendly staff. I ordered a Roasted Turkey Panini and added tomato and avocado. SO good! I also swapped out the chips for a fruit cup. It's a tiny fruit cup, but the fruit tasted fresh. I'll definitely be back to try to soup....when it's not 100 degrees out. read more

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As I was waiting for my to go order I was watching the servers, there was two males that were not being very sanitary. They were putting their arms across the serving area while talking to the cooks, running their hands through their hair, looking at their cell phone, just thought it was not to cool when you are serving food. On a good note, I did the online ordering and it was right on time. read more

This is the worst place to order lunches from for a large group. This is the third time I have tried it and I will never be coming back. I usually order a rapid pick up online and everytime there is a system error at the restaurant. I have a very demanding schedule and they do not have anything prepared at the time promised. The sandwiches are thrown together very sloppy and skimpy serving portions. Nevertheless save your time and order early for Boudin catering! read more

Loved the Mac and Cheese, the steak and white cheddar panini sandwhich and my evertyhing toasted bagel with vegetable cream cheese.

Less than one Thumbs Down. Stay away! Have eaten at other Panera locations,LA San Diego,San Francisco. The food Sucks!, my wife loves the brand. She ordered the 1/2 sandwich &salad. Her Mediterranean chicken was on the wrong bread,and then the correct bread was toasted( not requested). I ordered the 1/2 Roasted Turkey with avocado & bacon. The bread was dry,and thin mayo on only one side. The Turkey was a bland lump,no flavor.the bacon was puny,the avocado was a lump of 1/8th of the avocado. I had to ask for more mayo- oops no mayo,so they brought a container of spicy brown mustard, no knife to spread it.. spent $21.00 ..could have gone to Applebees across the street. read more

Grilled cheese and cream of chicken and wild rice are my go to from here! We've always received quick service. My husband ordered a strawberry and banana smoothie today which was fresh and delicious! read more

My family used to like Panera bread a lot, as there are lots of options and healthy choices. Now, I cannot say we are happy we their service. Many times we have had horrible customer service and bad food from their stores. Today, we ordered in-store pickup, and when we got home and pulled out the food, we were extremely disappointed. The Cobb salads that we got were barely filled half way in the container and the tomatoes were pink and old looking. It was a sad excuse of a salad. On top of that, they barely gave us enough salad dressing to cover two pieces of lettuce. When tasting our sandwiches (turkey BLTs), we noticed the bread was stale and tasted like a shoe. The turkey had such a strong and nasty flavor that we could barely take a few bites. Overall, a very disappointing and miserable looking, and tasting, meal. read more

I just ate there last night, had the turkey cranberry sandwich with a salad, it was amazing. quick service and polite workers. once a month I would drive to the bay area to take my mother to lunch, panera bread was always were she wanted to go. so now I only have a short drive to get a great sandwich soup or salad read more

Today I went through the drive thru at 958pm. They already closed! Sign states 10 pm. Tried to go inside and employees just looked and laughed. Not a problem. Gave my business to the Habit Burger next door!!! I get it, people want to go home but many people would stand a post and go the extra mile! One star for outside cleanliness. Otherwise would have been 0 read more

Fresh and great sandwiches, pricey for half a Turkey, cup of soup and a medium drink. Amongst $11.00 :( But my concern is there was not much soup contents in my cup and I did pay an extra 50 cents for fresh mozzarella which was about 2 very small cuts. More like a sliver from the edge , :( :( . Employees were professional and courteous always asking if everything was ok. I was not in the mood to complain. read more

The people are friendly. I'm just not sure why their soufflés are always burnt? Every time I go for breakfast, the soufflés are burnt. Adjust the temp or cooking time. You can't tell the different between the different flavors. The presentation is horrible. If I want a soufflé, I simply make a special trip to Stockton to get one or 4! And don't bother with the breakfast sandwiches here. They're gross and a waste of money. Don't let them toast your bagel because they'll burn that up, too! This Panera bread could use more training on food prep. read more

I arrived for the first time to place a to go order. The restraunt looked great and the staff seemed nice enough. My order was ready fast. I didn't realize at the time that it was becaus they didn't really fill the sandwiches. I was disappointed in the sandwiches. I had a tomato mozzarella flatbread and it was half empty only a bite of mozzarella. I got my husband the steak asiago and there were 3 tiny pieces of steak on it in a ball. I have had Panera before many times and have always had plenty of meat never a complaint. This was my first time at this location and debating on giving them a second chance. I certainly won't be using them for lunches at work. read more

I really like this Panera. I order from my table, and its quick and efficient. The coffee is great too, and always fresh!

At least 15 minutes wait and something wrong happened each visit.. Got a soup that was room temperature. Promised a call from manager, but they never called. Got a turkey sandwich that tasted "off." Ended up getting sick for a week from it. Bought a baguette that was still uncooked in the middle. read more

Manager very rude and embarrassed me, messed up on my order and didn't fix it. Had to buy the same thing twice and ended up being gross. Many other people have had missing items I would recommend to avoid manager. Other staff was nice read more

The food and service is always great here at Panera bread. This is also a great option for food in Manteca where I am always looking for the best possible food and service. I would recommend this spot to anyone else in Manteca or passing by! read more

Food was good I find Panera's food to be the same at every location. A tad slow but they gave us a free brownie the staff was friendly and engaged in conversation. read more

do not do catering orders or even use this location. horrible service! they don't care about you but just to take your money. we used this location numerous times. its always late and/or missed. the delivery girl is so rude. she will yell at you. was promised discounts and gift card for compensation but never received. receipts were not available. i contacted all managers there including the corporation office and nothing was done. recent experience: 3 days in less than a week were a mess. 1 of the 3 was 45 minutes late. 2 of 3 was 20 minutes late and got yelled at by the delivery girl. i really believed she cancelled my 3rd order for the next day. 3 of 3 the food was never made or delivered. when called we charged full price yet 2 hours later. i called the panera support number and nothing else was done except for had to do a full refund to my clients but yet i was charged by panera. i shouldn't be held responsible for this at all. why should i be responsible for their mistake. read more

I had lunch today at Panera Manteca and while I ate I observed the servers being very attentive to their customers. Especially Kim. She was amazing. Multiple times including me, she met the customers needs before they asked. Whether it be opening a door, cleaning a table, or picking up a dish. Panera Manteca is very lucky to have a representative like Kim serving their customers. read more

My first time ever at Panera in Manteca, I have to say I was less than impressed. Maybe I'm just crazy, but employees should know their processes and should be a little more customer service oriented, especially in a place like Panera. So...I call in the night before and order some bagels for work the next day, the rep says she'll put in the order for pickup in the morning...I'm good with that. I come in the next day, approach the counter...greeted by a smile and a good morning. I tell the counter person that I'm picking up an order. She directs me to the pickup counter around the corner. Here's where it goes downhill. I'm standing at the pickup window...I see a woman working, she turns around looks at me, turns back around and continues to work. No greeting, no "how can I help", nothing. Another few minutes go by then she finally asks me "are you waiting for the bagels", I answer yes. She walks away, five minutes later she comes back with a huge order...I look at the receipt and don't see my name. I tell her that I only ordered a dozen. Second later, another lady comes up and says is the order for Pat. I say yes, and she says oh it's over here..(the front counter where I just came from). As I look back at the other lady and push the box and bag back to her, she gives me a look like...I was at fault for making her stop what she was doing. Nobody once asked me for my name or helped look for my order...which I called in the night before. Teach your employees how to step up and take ownership instead of just pushing customers off. Also, don't let customers stand there and not acknowledge them, that's just rude. Other Panera I have been to have gone the extra mile, this place was just mediocre at best. read more

I am so tired of this place! The drive thru is HORRIBLE! I always have to check my bags before leaving because it is usually wrong or missing something. I have learned to check the bag(s) before I leave the drive thru. Today (again at the drive thru), I ordered 2 sandwiches and 2 soups. One sandwich was a ham and swiss cheese sandwich with no mustard. When I got the bag, I looked in the bag: 2 soups and 2 sandwiches. Great! But no... When I got home and opened the wrappers, the sandwich had no mustard AND NO SWISS CHEESE! I shouldn't have to open/unwrap my order while in the drive thru! I'm done! I will never eat at this location again. read more

I had a great experience at Panera! Their cinnamon crunch scones are my favorite, unfortunately they were out of them for the night, but the drive thru cashier Brandon was extremely nice and suggested another great scone that I really enjoyed. Overall, great experience! read more

Amazing business, gives all leftover bread, pastries and bagels to local homeless shelter and non profit businesses! Haven't gone inside to eat yet, but have tried their food and it's so good. They do not use any preservatives. read more

Beware of using your Credit Card here at this panera!!!! I called in an order for our work place and had only used my credit card here at this establishment - I hadn't used my card prior to that for weeks. It was a phone order and later that night my bank called with fraud charges with someone trying to purchase video games and pizza using my card. They tried (9) times with our bank declining the purchase - thank God!! Had to shut my credit card down, but I am 100% positive it came from me placing a phone order to this Panera!!! Be very careful not to use your credit cards here - there are THEIVES that work there!!! read more

I go here a lot & it's usually on point. One thing that made me want to stay away was that I ordered the clam chowder & while waiting for my food I overheard some workers talking down on the clam chowder. Saying how it was old & how they wouldn't order it. I definitely changed my order. read more

The customer service here is getting drastically worse , last two times I have been there my breakfast sandwich was cold . They are not very formerly. Highly disappointed! read more

Come here often, the drive thru usually isn't too busy but expect a wait. Brenda assisted me the other day she was very polite & helpful. She recommended some options when I wasn't sure what exactly I wanted to order. Next day I came inside to eat with my sister the girl at the register was still training so she had to go grab someone to assist her, my sister ordered the you pick two & the cashier ended up over charging by adding a small instead of the you pick two price (Mac & cheese) only a few cents difference. No big deal, none the less she was very polite & the overall experience was nice. Will be returning just hope the drive thru times become a little more efficient read more

The food was good. Slow service. Only one other family in restaurant. Drive thru empty. Employees directly behind us at pick up area talking about their brothers and their boyfriends rooms smelling like sweat. Windows facing street needing to be opened so they can breath. Total turn off read more

It is nice to see how welcoming, polite, and energetic Jay is when I go through drive-thru.

Had dinner inside the restaurant this evening. Our food was OK but the restaurant was filthy. Many tables needed to be cleared, floor was dirty, booths had food stuck between the seats and backs, and trash was overflowing. Overall not a good experience! read more

Panera in my experience has always been good at their customer service and the wait times are really reasonable. Whether you go to the drive through or inside the wait time is relatively similar. I always get their broccoli cheddar soup and Caesar salad, both great! I sign always go here because they are a little bit on the prices side, overall good though. read more