Adding a review for the amazing management here. A customer at this location made me extremely uncomfortable to the point where i had to get up and move to the other side of the restaurant. One of the managers, Nikki, saw this happen and immediately came up to me to check to ask what happened and to check on me. She handled the issue with grace and I couldn't be more thankful for how treated me. read more

This Panera is a perfect example of bad service all around. They forgot the bacon in my Bacon Mac & Cheese -- so basically I ordered Mac & Cheese with a side of disappointment. Then the staff told me cold foam "doesn't exist here," even though the app says otherwise... maybe it's invisible? The employees were just as unfriendly as the food was incomplete. Save yourself and go literally anywhere else. read more

Panera Bread - ordered coffee WITH FOAM... - Sandwiches Near Me - Murrysville, Pennsylvania

The new bagels are so bad! Doughy...you can tell they are frozen. Used to be my favorite bagel place!

I go here about twice a week on average and I've never had a bad experience. However what made me write this review was the kick ass job they did on April 30, 2025. It was 5 times as packed as I had ever seen it before and every seat in the place was taken since a lot of people were left without power the day before. They got my food made in 6-7 minutes. Really good job by the staff through adversity. If you're not from Murrysville ignore the 2 and a half star review average because most people from Murrysville are snooty upper middle class oldheads who are insanely wealthy because of the houses they bought in the 60s and sold to blackrock and expect everything to be pristine and perfect and will only leave a bad review if they have a bad experience and never leave a good one. This place is really the best chain restaurant franchise I go to regularly. Edit: After looking at the other reviews for this place, it really looks like the only bad reviews were from 2-3 years or longer ago, so if you had a bad experience there before chances are they solved that problem whether it was bad ownership or bad employees. This place kicks ass now. read more

The Bacon Double Take breakfast sandwich has loads of flavor from the extra bacon, pepper focaccia, American and provolone cheeses. The only criticism: American cheese added a flavor profile reminiscent of cheeseburgers from the non-cheese American cheese. read more

Panera Bread - Bacon Double Take - Sandwiches Near Me - Murrysville, Pennsylvania

I've visited this location over a dozen times. It is a busy location but everything runs smoothly and efficiently. The ordering system is excellent. Very efficient. If you are a Sip Club member (first 3 months is $5 a month the $11.99 after), which I highly recommend and all you want is a beverage- say coffee. You can either order in your phone or go in to a kiosk and grab a cup, fill it up yourself and leave! Sip club gives you I think unlimited drinks! Everyday! Food is consistent. Hot, fresh, accurate and tastes really good. Coffee is really good. I like to mix the light and dark roasts and add half and half. The sliced and toasted cinnamon crunch bagels with cream cheese are super good. Usually plenty of customers in and out all day. Sometimes there are groups of people studying or discussing. It is a popular meetup spot. Staff is very friendly and helpful. Get a Panera account and earn rewards. $2 off, free bagels, free delivery and more. You can customize your order when you order on your phone or at the kiosk and of course in person . They have yet to make an error!! Excellent. read more

I ordered homestyle chicken noodle soup as takeout for my daughter who was feeling sick all day. The both was good. There were exactly 3 noodles and a very small piece of chicken. What a disappointment. read more

Not impressed. No soup at 630pm? Unable to process credit card at Kiosk? Definately not Panera standards.. Not sure what I was hoping for but something better than McDonalds.. read more

The worst bakery is this one, the employees are in a very bad mood, the manager doesn't do her job. I've come 3 times looking for a souffle that is supposed to be available until 11:00 and there is never any. read more

Friendly staff and the decent food you expect from Panera. This location is clean and well kept. The food order was prepared correctly and quickly. My salad and soup was tasty, and the boy's soup was gone quickly, so a thumbs up from him. Restroom was clean. No issues at all. Well done! read more

Got takeout on 10/2/22 and this is what we were served. Rotten lettuce and a spoonful of Mac and cheese on the Mac and cheese sandwich. They need new staff. This kind of food should never be served to a customer and we paid $50! read more

Panera Bread - Rotten lettuce Greek salad Panera bread - Sandwiches Near Me - Murrysville, Pennsylvania

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I am always unhappy with my decision to go to this Panera. First off, I love panera. I eat healthy and you can't beat their salad and even the drinks are awesome. But the monroeville Panera is always dirty. I've attached a picture of the overflowing garbage. This isn't a cheap place to go, they should have someone sweeping the floors, changing out the garbage bags etc. And the tables...they all needed to be wiped. It's been this way at the monroeville Panera for a couple years. They keep redesigning it but they have to do something about the cleanliness. read more

Panera Bread - Overflowing garbage. Are you kidding me?? - Sandwiches Near Me - Murrysville, Pennsylvania

First time to order online and have it delivered with Door Dash. Placed order at 11:15 am and requested it to be delivered at 12:15pm-12:30pm. At 1:00pm I started to track my order and by 1:30 it was still sitting at Panera in Murrysville. I cancelled my order and contacted Door Dash to inquire as to why my order was never delivered. The "chat" option for door dash was no help and they could have cared less about my complaint. Door Dash did not take any accountability. Will never order from Panera again. read more

I am not the biggest fan of Panera. I think they are fine, but in general a little overpriced for what you get. I have eaten at many locations over the years and usually the experience is standard, not great not bad. However, I have always enjoyed one particular thing about Panera, and that would be their soups. I am a soup junkie especially when the weather turns cold. That being said I have had some not so great experiences. My last visit to Panera was prompted by a "coupon" of some type loaded onto my Panera member card. I advise everyone who stops here even occasionally to get one. I have redeemed points for money off meals/drinks and free items, such was the occasion that day. I received a free pick two with the purchase of a drink. I went with Roasted Turkey & Avocado BLT which they panini pressed for me, and a cup of baked potato soup. Now the Turkey BLT and Avo is a go to for me. I usually enjoy it, so this was totally on me for asking for it to be pressed like a panini. It made the veggies warm and soggy and avocado heated isn't the best flavor. However, I still overall enjoyed the sandwich. My big issue was the soup. Absolutely not good whatsoever. It was mushy and had basically no flavor, minus an unusual aftertaste that was not appealing in any way. I ended up pitching it after only a few bites. I also tried their autumn soup last year, and though I hear some rave reviews about this I also felt this soup was not good. It had a very metallic flavor with a funky aftertaste too. Eh there are winners and losers in the game of soups, most of Panera's soups are winners, and then there are these two. However, the Broccoli and Cheese is bombdiggity. Don't forget to sign up for that member's card, free dessert on your birthday! read more

Panera Bread - Pick 2 - Sandwiches Near Me - Murrysville, Pennsylvania

I ordered the chicken teriyaki warm bowl and it didn't taste the same as it use to. Something has changed and not in a good way. And to top it all off, I found a hair in it. I don't know if it was hair from the head or from the beard. Very disappointed, won't be eating here for a long while. read more

Kayla, never met her before today, waited on me. She went above and beyond today. She was well past the end of her shift, but stopped put her coat down and brought out fresh pot of coffee for me. She is a rare find in today's workplace and I'll be back. The food is always good, but people can make or break any experience. Thanks Kayla. read more

This used to be one of out favorite stops. We stopped every time we were in Murraysville. But, we have had a few so-so experiences at other Panera's. Anyhow, we decided to stop here the other evening after a long, grueling day of driving and visiting Doctors. My first stop was the Men's rest room. It was clean, and unlike the last stop here the floor wasn't so greasy your feet would slide away when using the urinal. I thought we were off to a good start. Should have left then.. Went to the counter to order and the French Onion Soup had disappeared from the menu board. Upon inquiry, I was informed it was taken off for a seasonal menu change. Being this is my favorite and my wife & daughter had already ordered, I had to look for something I could substitute. I landed on the Tomato Bacon and Cheese sandwich. When I got it I noticed right away, it seemed to lack substance. The tomato could not have possibly been sliced thinner. The cheese was not a melted slice, but some kind of cheese sauce and there was a lonely partial bacon slice on each half. The bread was thick, tasty and good. And the sandwich went down quickly, and tasted good. Unfortunately it was't sufficient to quell the appetite of a grown male diner. At $9 - Like the sandwich, I felt empty. My wife and daughter both had pick two's. Again, the portions were small and not particularly filling. My wife commented on the small size of her soup. Daughter said the Mac and Cheese was small and runny. We walked back to our car $40 poorer and still hungry. Could have spent another $20 and went to Red Lobster. ***Another thing that bothered me was they now want you to add a tip to your check. WTF for? You wait on yourself and clear your own table. My wife, (intimidated) knuckled. I wouldn't have. My stops at Panera Bread over the past 2 years lead me to believe that this company is committing corporate suicide. I suspect that's what happens when you put freshly minted MBA's in charge. Like the Panera close to our home in Richland, I noticed the vast majority of customers here were people with their computers out doing paper work. Businessmen and students - one to a table for 4, sucking off the free internet. I guess if that is their target market, things are OK.. ;O) read more

Have food and fellowship with about 7 guys every Thurs 7Am. Best place and food and coffee for our gathering. Always - Friendly staff.

Back in the day Panera was great. Over the years the prices go up and the size of the food gets smaller. Overpriced pastries that are dry. I like the bagels and of course the baguette. Other than that, Panera is more disappointing as time goes on. read more

I love Panera's salads and French onion soup. Yum! However, when it comes to eating at this location, I usually just order online so I don't have to deal with the extremely unprofessional employees. Most of the time, the employees are grumpy, rude, and flat out don't care about the customers or the food. For instance, one time when I visited, the employees were passing around a baby in the food prep area, another girl was throwing things at another employee's backside (totally ignoring me as I tried to order at the register). I've had cold food more than once. A friend of mine had to witness the employees yelling expletives at each other as he ate. It has gotten slightly better recently, so I'm assuming they have new management and/or employees. I was given a few coupons for my poor experience after I called Panera's headquarters. The restaurant is usually clean and they are efficient at getting orders filled quickly. read more

Worst management ever. Ordered via their app and they offer delivery through DD. We didn't get half our order and Panera washed their hands of the situation and told us to deal with DD. Nothing worse than a company who takes no responsibility. Their excuse was "they're busy". Panera is a joke with no accountability. #buyerbeware read more

I only tried this Panera once and I won't be going back. When you charge $6 for a sausage, egg and cheese sandwich it better come with a damned smile! Not the nicest staff. read more

I KNOW for a FACT that my smoothie is supposed to come with one of those fun-colored fat straws, but they gave me a boring-ass clear one?!?! I'm concerned and frustrated. What's the deal Panera?! read more

Panera Bread - Sandwiches Near Me - Murrysville, Pennsylvania

Ever since they changed hands the food is awful. Gave them another chance last night and sorry I did. Will never ever go back

I start my morning everyday at this Panera and I always leave with a smile or laughing.....great people work there and have been there for years.... read more

Chicken Soba bowl. Only one tiny piece of chicken, it was cold, and tasted thick and strong over bearing taste, definitely had an in correct mixture. Baguette was stale. Very disappointing experience. read more

Good afternoon to whomever is coming across this review. I love Panera's food, don't get me wrong. I can F up a good you pick 2, broccoli cheddar soup with Mac and cheese and a chocolate chip bagel on the side! But the management here is not the best. There is one specific manager at this specific location that is rude, inconsiderate, and ruins people's self esteem when trying to get employed at this place of business. Really makes me not wanna give them my business. But beside that, there's 2 incredible line duty workers that really make me smile and make my visit a whole lot better. But watch out for that manger!! read more

Good food little busy to sit and stay long but love the French onion soup. First time at this location just happened to driving past

Great food and service, just like every other Panera. The reason for the 3 stars, is that they need more electric outlets in the dining area! Considering that during the day, a majority of their customers are there to work or have a meeting, the shortage of outlets is unacceptable. By my quick count, I think there is only four outlets in the entire dining room. read more

foreign object in bread slice! yuck!!! you'd think the person making my sandwich would have seen it. it was over a half inch long piece of plastic. read more