Love coming here because of the sip club. Would I pay 3.29 for a large diet if I were not in the sip club? No way. But I do eat here every so often. Went out with my wife for breakfast. She got the Avocado toast and I got a breakfast sandwich. Sandwich was small for the prices paid and the Avocado toast was decent but not worth almost $5. read more

Panera Bread - Avo toast - Salad Near Me - Sunbury, Ohio

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Panera Bread locations are generally interchangeable and indistinguishable. What made this location noteworthy was the staff. Everyone I interacted with was exceptionally friendly and courteous--not in a creepy, welcome-to-our-cult way, but in a I-genuinely-hope-you-have-a-great-day way. It was a very pleasant stop during a long day of driving. The food was tasty, too. read more

Food was decent. Service was probably what you would expect - it was ok. But the restaurant could use a deep cleaning. Trash and food remnants on the floors. Bathrooms could use quite a bit of help as well. read more

Got the new recipe potato soup, it was less potato in it then three fries from McDonald's. Watery and not worth ordering again. I have seen bigger chucks of potato from Campbell's Condensed Soup. read more

Very helpful and kind counter person. The food was great and the restaurant was very clean. read more

Panera Bread - Egg and sausage sold and served separate if you're carnivore/keto. - Salad Near Me - Sunbury, Ohio

Did an online order that had an hour prep time, got there with 9 mins to spare and they didn't even start the order yet! Needless to say, the sandwiches were skimpy, the brownie was not edible and the Greek yogurt was spoiled! Definitely a disappointment!!! I'm not sure what's up with the Sunbury chain restaurants, but they can never meet even the most mediocre food. We weren't even greeted when we walked in. Customer service is none existent at this place. read more

Panera Bread - Goddess veggie sandwich - Salad Near Me - Sunbury, Ohio

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What happened to Panera? I remember Panera having quality food, actually having baguettes to serve with their orders, and I remember Panera being able to get their orders correct. Maybe that is still true at other locations, but it is not true at this one. Hard pass! read more

When traveling on the road and you need a good sandwich or salad or even a decent cup of coffee you can't go wrong with stopping at thus establishment. We enjoyed a sandwich, soup and the Mediterranean bowl. The food and service are consistent. The restrooms are clean and the folks behind the counter are nice. Before we left we got coffee, hot tea and a pumpkin muffin to help us continue on our travels. The muffins and pastries are always delicious. read more

Decent experience here. The lady at the counter was very kind and friendly. Food was quick to come out and hot. Tasted average. Quiet, not many people in during noon lunch time. Tables were all clean. Peaceful atmosphere. read more

Panera Bread - Italian sandwich and broccoli cheddar. - Salad Near Me - Sunbury, Ohio

Cashier was very nice very good food bake was a little hard that's gonna downgrade a point really good really happy bathroom is good and I'll see you later read more

Greasy steak sandwiches and bagels in same bag. Missing 5 bagels. Sandwiches cut in random sizes and individually wrapped. Did not appear to add up to the 2 full size sandwiches. read more

This location is probably one of the best Panera's I've been to in a long time. The lady running the counter was a sweetheart! We actually dined here two days in a row. Our eldest child was home on leave and wanted Panera since he can't eat it Honolulu. There's no panera where he lives! The store was clean. Our orders were accurate and the food tasted fresh. This location appears to be well managed, unlike the store near me in Tennessee. read more

Panera Bread - a sandwich on a table in a restaurant - Salad Near Me - Sunbury, Ohio

It's FriYAY in our house. Ok, it's really Friday. That means either we go out to eat or we get takeout. After several hours of going back and forth we both wanted something different, so take out wins. I opted to get Panera. I wasn't that hungry and didn't want burgers or tacos (shocker, I know). I sent my order to my other half, because I didn't feel like getting out of my jammies. The order was the you pick two, half with the Frontega chicken panini sans onions and half with the corn chowder. Ten minutes later he was back and I was ready to dig in. The panini clearly had red onions on it. Before I go blaming Panera, I asked my other half "did you ask for no onions?" He said, "I sure did." Strike one Panera, you put onions on the panini. Strike two, you out way too much sauce. It made the sandwich soggy. Strike three, the mozzarella wasn't melted. Next up the corn chowder. It was OK, but when I think of chowder, I think of a thick soup, not runny like their corn chowder. It had an overpowering taste of cilantro. The highlight of the meal was my side: the baguette. Oh Panera, I was a fan of your breakfasts, but as of late, your lunch/dinner is no bueno. The next time we get takeout, I think I'll avoid Panera. Pros: -It's Friday -Baguette was crispy on the outside and doughy in the inside Cons: -Corn chowder -Frontega chicken panini Tips: Maybe it's time to just stick to breakfast at Panera. read more

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I spent 5 dollars on this. Over all there was barely any yogurt in the container, the fruit was mushy and not good. This is my first time at this location, I've gotten this multiple times at other locations and it's been super good. I've never written a bad review but this was truly not goodZ read more

Panera Bread - Yogurt - Salad Near Me - Sunbury, Ohio

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This location is the biggest dumpster fire I have ever witnessed in all my years of life. Not only was nothing in our order correct, but several things were wrong twice or three times. And about five other orders surrounding our were messed up to. Totally wild. I can't even understand. read more

We go to this Panera once a week, and they forget something every time. I shouldn't have to check my bag before I drive off for the prices Panera charges. Cmon Panera get your act together read more

Didn't even know this was here; nice to have some options besides fast food. Looks new, nice big lot, and big inside. The usual setup with baked goods up front, and the various sandwiches, salads, etc., on the board. Sweetie got broccoli cheese soup and a Caesar salad, said it was good. Baby K got a mixed greens salad, which she liked. Dressing should be on the side, though, for kids- you never know what they'll like, and they might want to dip. But she liked it fine. I had the chicken tortellini and their new vegetable soup. The tortellini was good, the chicken was a surprise- canned, shredded chicken sprinkled on top. I assumed it would be inside, and have never seen tortellini served that way, but it worked and was very good. The soup was heavily seasoned, lots of barley and veggies, again, very good. For food I would say 4 stars. So why 3? Service. It wasn't awful, don't get me wrong. But it was slow and disorganized. Lots of poorly managed teenagers. They were friendly, and helped once they realized what they needed to do. But there was a lot of standing around and talking. Lots of wasted time. Prices are a bit high, but it's quality food, tasty, and with decent portions. Service, I'm sure, changes with the shift. We'll be back someday. read more

Worst customer service I've ever seen. Eating food while making food. Most unsanitary thing ever. Took 30 mins for them to cut 13 bagels, grab two tubs of cream cheese and make 4 smoothies. Surprised this Panera is still in business. read more

This restaurant orders were quick however they were not very busy. Most of us had soup and sandwich. The breads are very good. My only complaint is the restaurant was cold inside. The tables were Covid19 clean and all the workers wore masks. I don't understand why this place has lots of bad reviews. My experience was good. read more

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Definitely not the best panera, but being right off that highway it's a convenient option, when they decide they want to be open. Pulled through during normal business hours and they said they were closed. I've been here multiple times where either they don't have things offered on their menu, or they give you then wrong order. read more

Just waiting in line with no one in front of us, she couldn't handle that. Then up to the counter to order and had to repeat every part of the order. Then my husband was done ordering and she asked for his Panera card, he went to look for it and so I then started my order. That was not ok. She said just wait and asked the phone number with the account. Once she got that I could order. She did not like that I wanted something other than what was exactly on the menu. I didn't know asking to not have lettuce and tomato was a confusing statement. She just couldn't handle it. It was annoying then I asked for a bagel as my $.99 item and that was baffling because I needed to get it now and eat it now. Which wasn't what I wanted when I said I would like it sliced Togo. Ugh! Don't go to this panera if you want good service and your order to be correct... read more

Took ten minutes for girl on counter to get my payment. Messed up on computer. Then there was NO COFFEE. Had to wait. Then they informed me that there was no Hazelnut. Since the coffees were all empty I just sat and waited. Between the cash register mess and lack of coffee my coffee time was useless. read more

don't come here unless you have 30 minutes to spare to sit in the drive thru. slowest service I have ever experienced.

Waited 5 minutes in the lobby and nobody came to counter THEN thought maybe the drive thru would work but waited 5 minutes there and nobody was there either read more

I've been to this Panera twice. The first time, they were out of at least one item for each of the three sandwiches we ordered. The second trip to this Panera, the Panera Bread, had no sandwich bread. They offered to make my sandwich in a bread bowl... 1/5. read more

Not hard to see why this Panera has such a low rating. Cashier is EXTREMELY RUDE. Didn't have what we wanted. Said they were short staffed. I get that. It's late on a Sunday night. But to tell me I don't have any money on the gift cards I am giving you after I prove there is money on it, well that says it all. She is not good for business, even if you are short staffed. read more

Unimpressed, soups were not particularly hot. Coffee was luke warm. It appeared that the coffee station was not attended by personnel. Personnel that took the order appeared generally disinterested and did not communicate special requests to the kitchen. Well, was also fully charged for a cup of hot water. Restaurant itself appeared mostly clean with the exception of fiod droppings and crumbs under the tables. The bathroom however needed desperately cleaning by 11 am already. I believe one gets better value in product and service elsewhere. read more

I really do love this location of Panera. I make it a regular stop on my drives to Columbus, but today was not the same. The bathrooms needed servicing despite the lack of customers. The iced tea tasted Ike it had been brewed in the coffeemaker. Little gnats were flying everywhere. Very disappointing. I know this is not the norm at this location so hoping it was a one time only anomaly. I'll be back but hopefully the little issues from today will be corrected. read more

Worst Panera I've ever been too. Lemonade tastes like vinegar, and they always mess up your food. Have never had one order be correct. I'd avoid this location if possible, way to expensive for the poor quality of food. read more

If you order through the drive thru or rapid pick up, make sure they give you all of your items. I don't think I've ever received my full order from this location. read more

We placed and large order more than 24 hours in advance and when we got there there was only two people working and half the order was handed to us. We had to go through each order and check off everything we didn't have. More than 75% of the food was not even started and the employees had no idea. They have lots of "NOW HIRING" signs out front... and I can see why, they need some serious help. Worst panera in my 21 years of living on this earth. Do better read more

Came in on our way through town. We haven't eaten at a Panera in a long while. All staff encountered (especially young lady at the front counter) were extremely friendly, food was fresh and hot. No complaints with this location. read more

Multiple times they have not had their dining room open. I do like the drive thru but it can be a long wait on a small order. I've not had the best encounters with staff, although I found the manager to be assistive. read more

If you want slow service, cold food, and awful employees and management this is the place to go!

I love Panera and this Panera is on my way to my parent's so I frequent it quite a bit. That being said, I've either had an amazing experience there or a bit so great one. I've always had a good experience if I go inside and eat there. Quick service, great food, and friendly people working there. But when I go through the drive through? Incredibly long wait for a 2-3 car line at like 7 or 8 pm so way past the dinner rush. I've gotten the wrong items and only discover that when I get back home. I do have to say that once they gave a free cookie for the long wait which was nice but I've sat there waiting for 10+ minute countless times. So I say to take the time and just go in if you plan to drive through. read more

Terrible customer service, I parked in the parking lot having never been to this Panera bread before, followed an old woman inside of what happened to be the "back door". To which I was rudely met with a $12 an hour attitude from a 2 color haired lady I wasn't fortunate enough to spend enough time with to get a name, scolding the older woman, my girlfriend and I about how we walked in the back door and if we would of went to the front we could of read the sign saying their dining room is closed. So I'll never be back, and if I now understand why they are short staffed. read more

We live super close to this location and visit often. Usually they have pretty decent service and above average food. Recently, service has been slower than a three toed sloth which moves a max of 10 ft per minute. Very slow. We went in the other evening for dinner and waited in line (a short line) to order, but it took 15 minutes to order our food. Then we waited another 25 minutes to get our food!! Panera is supposed to be an alternative to fast food. My experience with them lately has been anything but speedy. I am disappointed. read more

Placed order for 7 sandwich online at 10:30 am. Order said it would be 1 hr before ready. Arrived and other people placing orders and leaving and was told it would be another 30 minutes before order could even be started. Total lack of customer service. Not busy at all and do not recommend placing online orders with this location. Totally unacceptable and I would terminate these employees. Would give zero stars if I could read more

They never have the first 2 choices I ask for and I waited over 25 min this last time for my food!! Why pay their prices with this service and inability to have half of their menu available? Not going back read more

A fairly new Panera that just opened in October. Same menu as all other Panera's across the state. The one floor plan exception is that they have moved the restrooms up front behind the registers instead of in the back of the restaurant. read more

Panera Bread - Salad Near Me - Sunbury, Ohio