Easy installation and price matched the larger companies with jingles…read more Easy installation and price matched the larger companies with jingles. Easy installation and price matched the larger companies with jingles.

They were professional, punctual, and reasonably priced. Came out the next day and replaced 2…read morewindshields for the price SAFELITE was trying to charge me for 1!

I just had them replace my exterior siding and they did an excellent job. Knowledgeable owner,…read moreresponsive team and very high quality work

Quality of work and price were very good. The workers were very professional. The work was done…read moreon a timely basis

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe and his team did a great job. The installation wasn't completed to my satisfaction and…read morethey promptly came back and resolved the issues.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Great communication. Installer was very professional and courteous. Would definitely recommend.read more

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

They installed quality windows 10 years ago and stands by their limetime warrenty which came in…read morehandy this year

I cannot begin to explain how happy we are with our custom windows from Thermal Windows J&M Glass…read more John Toland and his team are exceptional!! We have a classic mid-century Ju-Nel home with a courtyard and needed custom windows to line the entire front of our home. John understood exactly what we envisioned and had already installed the same type of windows on many mid-century (modern) homes in our neighborhood. We have 72"x82" floor-to-ceiling custom windows that are TO DIE FOR plus sliding doors that match and they are all uniform...just gorgeous! The process from measurements through final installation was seamless. Once installed, we immediately noticed that our A/C didn't have to work as hard since they were so much more energy efficient than the previous windows. The craftsmanship is top-notch, locally made in Dallas with a lifetime warranty. The price was competitive and we were confident they had a better grasp of our vision than any of the 3 competitors. You should give them a call, you will not be disappointed! Seriously, I'd give them 10 stars if it were an option.

Working with Russell and his team at Wallaby is by far the best home repair experience my wife and…read moreI have ever had. Super informative and zero pressure during the sales process, excellent communication, and we couldn't be happier with the finished product. The installation crew was great, and Russell was there at the completion to make sure we were happy with everything. Seriously can't say enough good things. When we replace other windows Wallaby will be doing the work.

From the owner: At Wallaby Windows, we're more than just a window and door company - we're your partners in…read moretransforming your home into a haven of beauty, comfort, and energy efficiency. We also specialize in high-quality siding services, ensuring your home remains durable, stylish, and energy-efficient for years to come. Our journey began right here in the heart of North Texas, where we proudly serve the Dallas, Richardson, Plano, Allen, Frisco, and The Colony communities. Let us help you enhance your home's exterior and boost its curb appeal with our expert siding solutions.