I've been using Ridge Wireless for many years and am consistently satisfied with speed and…read morereliability. Living in a rural area where cable is not an option is frustrating, but Mike has helped us with internet service that has exceeded every other company we tried over our 25+ years in this location. When service goes down he is very quick to respond. A five star rating is a no brainer here.

We live in the Los Gatos Mountains and used to have extremely spotty internet. Mike from Ridge…read moreWireless came out and set up antennas on our houses and barn as well as setting up mesh routers. Internet is now fast and reliable and is available everywhere on our property. He is a pleasure to work with and is always available if we have questions or issues. We highly recommend Mike and Ridge Wireless.

Great but it can get frustrated with customers service but there is people that will help you.read more

I have HAD to be a Spectrum wifi customer in my apartment building due to a monopoly. I cut my…read morecable as it was too expensive and they never documented I had called. They charged me for two months of service even after the equipment was returned. They fought tooth and nail for that money and got it. Now they raised the prices on the sketchy wifi to be just as much as when I had cable and wifi. I would never be a customer if I had a choice. The wifi goes out regularly and you do not get credit unless you call and demand it. They will take every penny they can get.

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

I am posting this because after paying Razzolink an outrageous amount of money for many years and…read morehaving to tolerate terrible service, constant outages, false advertising, and outright lies I have finally been able to cancel our service. Yes I finally canceled we now have T-Mobile home 5G. I am paying a fraction of the price that I was paying Razzolink for much faster and better service. To my neighbors in San Juan Bautista and Aromas we finally have other options besides Razzolink, I for one am delighted to finally cancel the worthless service I was forced to use..... good riddance Razzolink!!!

It is rather difficult to live/work in the modern world without internet service. If you don't…read morebelieve me, just try Razzolink. With our premium $100/mo 5MPS service (as opposed to 50MPS service in our last home for $70) see the attached picture running at 0.65M. I should be thankful we are not totally down... which we've been most of last week and the weekend. But 0.65MPS is not fast enough to keep up with a webpage, so (as typical) I have to use my cellphone hotspot. Even more maddening, it occasionally works, sort of as a tease. And then there is Razzolink's faux sense of innocence and ignorance. What, we have problems? NOOOOO, really? (As if this were not their 100th call.) I wish I'd found all these buyer-beware reviews earlier, as Razzolink had me thinking it was just me... which I think is the intent with this gambit. But perhaps the biggest sin of Razzolink is that with their false claims of service they discourage competitors. Can we all quit at once? Can we get together and fund a competent rural ISP provider? When I complain and want a refund for non-service with Mike in Razzolink sales, he says it will cost me $250 to get out... after all this non-service and abuse. There's a reason Razzolink has one of the lowest Yelp scores in the industry. I sure wish I'd read up beforehand.

I have worked with South Valley Internet as one their partners and suppliers for over a year now…read moreprofessionally, and I am impressed by the level of personal care and service that they strive to give their customers and suppliers alike. I have worked with, and gotten to know, the owners of SVI over this past year very well as they worked to expand their network and provide faster speeds to their customers, and their focus always is on providing their customers with the best experience and best customer service which I admire. Even though as a sales rep who covers a lot of territory, I have worked closely with the team at SVI, and have been in their offices, and have seen how their entire staff is very friendly and responsive. I have also heard their staff answer customer service calls and their customer care is empathetic and professional. I do Yelp reviews mostly on restaurants. I have been a Yelp reviewer for many years now. When I am passionate about someplace I have been...good or bad...I want to share my experience. I come onto Yelp to look for recommendations myself, and feel I should do the same. In my experience, most people that complain (most...not all) might have had one bad meal, or looking for something to be comped if they complain, come onto Yelp and give a bad review hoping to get something for free. RARELY do you see happy customers come onto Yelp to take the time to share positive experiences, so yes...most technology companies will get the complainers coming onto Yelp to...complain. When was the last time YOU came onto Yelp to just talk about how good your TV or internet service was? So lets be real...most of the "other than 5 star" reviews here are mostly likely disgruntled customers who are looking for something free or had one bad experience. I personally would much rather give my business to a local business that cares about it's clients, than another big-box cable company where I am just another number. I am very particular about who I recommend, but I believe South Valley Internet is focused on providing the best customer experience, and the fastest internet speed for its customers, and is determined to provide the best customer satisfaction and loyal customers as possible. I highly recommend South Valley Internet.

The pods they recommended are great for speed and to get good internet into a room in my house that…read morecould never get it for whatver reason. I'm still happy with their fix !

I had a poor experience with Bullet Wireless. I requested escalation to the CEO, and did not get…read moreany resolution. Terrible service taking advantage of locals with no other choice but to use this service.

I don't write many reviews but this company deserves it! I've tried all of the subpar internet…read morecompanies in Morgan Hill and have been disappointed and frustrated with them all. I'm so glad I took a chance on Bullet! I'm actually getting the speed I was promised and sometimes even faster! The prices are comparable to the other providers in the area but Bullet is by far the fastest and most dependable. At one point I had both SVI and Bullet and SVI went out all the time but Bullet never once had issues. I believe they just installed new towers and ungraded their system to bring even faster speeds. I 10/10 recommend them. I'm finally happy with my internet.

Really trustworthy and amazing people. Got my diagnosis on my wet phone within a reasonable time…read moreand got treated like a human being and not just another customer

I was having issues with games running through steam and he was able to get it fixed right away…read more Very welcoming and friendly. Highly recommend this business! 10/10 :)

Unbelievably bad service. Went in right at 10 and there was two girls one of which I'm assuming was…read morefloor manager walking around with an iPad and another lady ACTUALLY working with a guest. We were told by the lady walking around with her iPad that it was only a 15 minute wait. And. Welp it's 11:05 I'm sitting in my car writing this review with my still broken phone. While it's understandable to have technical issues with an eSIM ITS IS COMPLETELY UNACCEPTABLE TO leave customers standing around an additional 45 minutes later with ZERO explanations. It wasn't until we had to remind the IPad Girl she told us it was only going to be 15 minutes that she gave us some completely unsympathetic, unapologetic response about "technical difficulties" wow? Couldn't have told us? Rather leave us to waste over an hour! Thanks for making my birthday so special guys!!!!

*.. V * Verizon S…read more Business Owner Hi Joy, we're sorry to hear about the issues you had with your bill. Our goal is to be a reliable resource for your wireless needs and provide the best possible experiences for our customers. This is especially concerning to us, and we will be escalating your review so we can look into this. We value every member of the Verizon family, and we hope we can win back your trust and confidence. ......................,...............................,,,,,,, So Verizon sent me this message over TWO weeks ago and nobody has contacted me. Verizon Customer Service is the worse, if you have a billing problem of being charged for equipment you don't have for almost 2 Years and you can't even get someone to get back to you. I have been working on this problem since January of this year 2026. I've called Customer Service numerous times have gotten ticket numbers that they'll be working on this and then when you call back, they don't even show the ticket and they want you to start all over again? What the issue is? I'm done with Verizon. They have the worst the most worst Customer Service and they rip off people. I'm going to be canceling my account with them. Good luck if you'd get a Verizon account because their customer service really really really really sucks to the max to this day. Only one person has called me back and that was the manager from the Watsonville store in California and he said he doesn't deal with Customer Service because this problem came out of his store and he only does sales so there you have it great customer service you guys have you guys owe owe me almost $2000 I mean it's ridiculous how you rip off people and charges also so much for phones and then you can't even call a customer back to tell you why they're not giving you your credit so Verizon sucks.

The perfect provider if you want your life to be a living Hell! For 6 months we would lose all…read moreconnection - but their support would say sorry about that, we're installing a new system, it's more robust and will be worth it. Then they call up and say "sorry but we had a little hiccup on the back end". That turned out to be a cowardly way of saying they had LOST ALL OF OUR EMAIL. Yes, you heard that right - every single one - 14 years worth!. Got.net support manager said they would give me 3 months free. I said you need to do better than that. Panicked, because he was the one that screwed it up, promised he was going to come to my office and give me a $100.00 bill. Of course he did not follow-through, just like every other unkept promise he made over the last, pathetic year of service. Note: I would have given 0 stars if I could.

These guys are AWESOME! I have used their internet service for several years with 100%…read moresatisfaction, and just recently migrated my website hosting and email service for Expressive Photographics to them. I had been given the run-around by Cruzio, my former local hosting company when critical problems with email delivery began to occur for my business. The staff here at Got Net went above and beyond to implement solutions to all our email and web-hosting problems. My former website-hosting company had thrown me under the bus, but the guys here at Got Net took the time to decipher and fix issues that were critical to my businesses' customer communications. If you want a knowledgeable, helpful company for your internet access and/or website hosting I HIGHLY recommend Got Net!

Maria and Corey are the best. I've done business with them on several occasion's. Always happyread more

Super happy with this company! Office staff friendly, knowledgable, efficient. Original installer,…read moreCory, the same. As was the repairman who had to come out to readjust dish after a nasty storm. When I call they answer the phone with 'hello Marsha, how can I help you?' In this day of impersonal service this is a huge plus in my mind!