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    4 months ago

    Great but it can get frustrated with customers service but there is people that will help you.

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    5 months ago

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    3 months ago

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    1 year ago

    Internet Service is spotty. Service technicians are great though. No other real choices in our area so you just deal with it.

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    5 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    terrible customer service doesnt remove payments from my bill that i am not even using, go with starlink or something else

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    3 years ago

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    Verizon

    Verizon

    (55 reviews)

    $$$

    Unbelievably bad service. Went in right at 10 and there was two girls one of which I'm assuming was…read morefloor manager walking around with an iPad and another lady ACTUALLY working with a guest. We were told by the lady walking around with her iPad that it was only a 15 minute wait. And. Welp it's 11:05 I'm sitting in my car writing this review with my still broken phone. While it's understandable to have technical issues with an eSIM ITS IS COMPLETELY UNACCEPTABLE TO leave customers standing around an additional 45 minutes later with ZERO explanations. It wasn't until we had to remind the IPad Girl she told us it was only going to be 15 minutes that she gave us some completely unsympathetic, unapologetic response about "technical difficulties" wow? Couldn't have told us? Rather leave us to waste over an hour! Thanks for making my birthday so special guys!!!!

    *.. V * Verizon S…read more Business Owner Hi Joy, we're sorry to hear about the issues you had with your bill. Our goal is to be a reliable resource for your wireless needs and provide the best possible experiences for our customers. This is especially concerning to us, and we will be escalating your review so we can look into this. We value every member of the Verizon family, and we hope we can win back your trust and confidence. ......................,...............................,,,,,,, So Verizon sent me this message over TWO weeks ago and nobody has contacted me. Verizon Customer Service is the worse, if you have a billing problem of being charged for equipment you don't have for almost 2 Years and you can't even get someone to get back to you. I have been working on this problem since January of this year 2026. I've called Customer Service numerous times have gotten ticket numbers that they'll be working on this and then when you call back, they don't even show the ticket and they want you to start all over again? What the issue is? I'm done with Verizon. They have the worst the most worst Customer Service and they rip off people. I'm going to be canceling my account with them. Good luck if you'd get a Verizon account because their customer service really really really really sucks to the max to this day. Only one person has called me back and that was the manager from the Watsonville store in California and he said he doesn't deal with Customer Service because this problem came out of his store and he only does sales so there you have it great customer service you guys have you guys owe owe me almost $2000 I mean it's ridiculous how you rip off people and charges also so much for phones and then you can't even call a customer back to tell you why they're not giving you your credit so Verizon sucks.

    T-Mobile

    T-Mobile

    (3 reviews)

    Seems like a good store all staff are friendly and patient, went in to get get a new phone for my…read moremother and she was very indecisive, the employees there made sure to help her make up her mind and recommended her some phones she could easily get used to, and we left happy with a free phone I got for adding my mom to my plan!

    Full on scammers. I went here to buy a flip phone for fun, I usually don't have a lot of money…read morefloating around so when I was in talks with them about buying it, I made sure to thoroughly ask about and go over the costs and plan costs before I even considered actually buying it. The male employee told me about the plans and recommended me one where I would pay ONCE for talk and text and I made sure to confirm this with him because I know first hand I cannot pay for random charges. We confirmed this and I bought the phone. Used it for fun for a couple months, then was sent a letter about a random $61 charge. I don't expect to get my charges for anything in mail anymore so I didn't open this letter and was then sent another one saying they added a late fee. Now $91. I was scared so I called their support number and WAS TOLD that this charge would be the "last charge" and it was "to finalize everything" and to "set it in stone" I knew it was bullshit but I paid it. It has been months since then and now all of a sudden, they do it again. Mind you I haven't texted or called once on this thing in MONTHS. I just have it for fun, because I thought it would be fun. With another late fee, now again $91 that I cannot afford. Sending me more and more and more threatening letters to pay this off. I was lied to and scammed and then threatened to pay bills I was told and confirmed I would never get. Do not go here. They will scam you.

    Rent-A-Center

    Rent-A-Center

    (4 reviews)

    I would like to give a 5 star rating to My Guys Christian. They did have a previous Manager that…read morewas no good for business. I do realize they are doing a clean up and they have improved over night stop by and see what they have to offer you. Keep up great Work Cristian.

    I am writing this for two seperate entities. Rent A Center the company and Rent A Center the…read moreWatsonville store. Lets start with the good news, the Watsonville store. My experience with them was over the top fantastic. These people are caring, helpful and make the store visit a pleasure. I wish i could get everything there! Food, medications and sundries i would love to go see them every day! I just got a new refriderator there and i like it a lot. It wasnt the model i wanted but its a great new fridge. So the store is freindly, betond clean and inviting and they make you feel special when you go in . 5 stars ti the store! Now for the not so great . Rent a Center the company needs a little work. When i looked on line for my fridge i found almost all fridges were out of stock. Including the one I wanted, which i would have been paying twice the amount for. So i ordered the second choice. I went in to do the paperwork and arrange delivery but the one i ordered was not in stock either. I had to settle for the one they had. And im happy with it. But i have a problem with companies who advertise things they dont have and offer nothing by way or explanation or give you a time where something might be available, if ever. In my caese the people that work in the store saved this sale . I would have walked out otherwise. The company needs to to be more diligent about having the stock that they advertise. Bottom line. Go into the store and look around. They have so many quality products and different ways to pay. And that way you can actually see what is available instead of falling in love with something on line and being disappointed when they dont have it in stock. I will own my fridge in under 6 months at the low cash price rather than the rent to own price. The people there want to see you buy the merchandise at an fair, affordable price and will help you in any possible way to make it happen. I cant wait to buy more stuff there. I just dont know if it will be a huge 3D TV, a dining set, a gaming laptop, a home theater system or maybe some new tires for my car. Ill keep you posted!

    Spectrum - isps - Updated May 2026

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