After reading the menu my cousin and my wife and I selected items for dining. The waiter urged…read moreselection of 3 sides for my cousin - and, since my wife likes sweet potato fries, added the sweet potato fries to her order for steak and shrimp plus 3 sides. I ordered the cod and 2 sides (reduced to two pieces of cod) from the same menu. at that time, NO mention was made of price changes for the sides. We think - if the menu says 3 sides included - that they should not incur an 'add-on' charge - the word INCLUDED doesn't mention additional cost. those that incur a cost should be separated from the selections that are included, and not listed mixed into the included ones. We dined, but the waiter apparently does not have much experience - and had to be asked for steak sauce, and shrimp sauce. Those normally are either offered at time of order - or brought with the steak and shrimp. When I received the bill, I was surprised that the "included sides" had been charged and the price for them changed from what shows on the menu. When I protested that isn't what the menu states - the other waiter (older and maybe more experienced), said that the owner increased prices on the add-on sides. I replied, "that isn't what the menu lists and I'm not paying for increases not listed." I consider this deceptive advertising - it would have taken only a few minutes to adjust their printed menu prices with an ink pen and be 'up front' with diners about the prices one is expected to pay. I wonder how long it will take before the prices are either inked in to be accurate or reprinted menus provided... I don't know what others think about this, or how many others actually look at the prices - - but I plan to find other places to dine out when I come to visit my cousin for a couple weeks a year. The bar two doors over has great food too - and their menu reflects the prices that are on your bill. I looked at the Jacks online menu today, May 8, and the higher prices for add-on sides shows there. The increases/changes are not reflected in the in-restaurant printed menus as of May 7. Things like that might have something to do with the rather sparse turnout last evening or it could be some other factor in play. Years ago, Jacks was always crowded when we came to visit.

Very friendly service and the food was amazing! Great battered cod; the soups were delicious and…read morethe cheese curds were yummy! So glad we found this restaurant during our trip!!

We dined in and also ordered a takeout meal to bring home. After we got home, I realized our server…read morehad forgotten to bring the takeout order to us. Mistakes happen. Our server was nice and they were busy, so I drove back to pick it up. When I got home for the second time, I discovered that the $26 takeout meal was incomplete. The container only had the garlic bread, and the side salad that came with the meal was missing. Since the restaurant is about 15 minutes away, I called and asked if they could simply credit me for the missing salad. Instead of acknowledging the mistake, the manager immediately questioned whether the meal even included a side salad. It does. I ordered it, and it's part of the meal. He then told me the salad was $1.99 and that he could credit that amount in 8-10 business days. Since he didn't offer a salad voucher for the future I accepted. That did not sound right so I checked the menu after hanging up, where I found the salad actually costs $3.50. At that point, it wasn't about $1.50. It was about the way I was being treated. Rather than simply apologizing and making things right, I felt like the manager was being cheap and patronizing. Then I got irritated. So I decided to drive back to the restaurant again to pick up the missing salad. When I got there, the manager confronted me and said he had been "just about to process the credit", I told him he said $1.99 and that was not the price of the item, So I just came and got it. He then insisted he had told me he wasn't sure of the price. That isn't what happened. He confidently told me it was $1.99. It felt like he was trying to rewrite the conversation instead of taking responsibility. Oh his parting words were not I am sorry, it was "good thing I didn't process that credit!" Customer service 101 lesson, a good manager should know the menu, own mistakes, and focus on taking care of customers. We spent around $100 on dinner, and I wasn't looking for anything free just the item I'd already paid for or a fair credit. I expect better for the price. ($18.99 for chicken and fries.) The missing salad wasn't what prompted this review. It was the repeated attempts to avoid responsibility over a $3.50 side salad. He should have put me on hold. Looked and the menu and offered a customer focused solution. In the end, the restaurant likely lost customers over $1.50, not because of the money, but because of him. Mistakes happen everywhere. How they're handled is what people remember, and unfortunately, this experience left me feeling dismissed and irritated rather than valued.

Heard from a local that I should check this place out. Didn't disappoint!…read more Huge place, basically split in half with a sports bar with booths and a long bar on one side and more of a dining room on the other. I really liked the sports bar side. So many TV's! Lots of beers on tap. I had a smash burger (which comes as a double) along with waffle fries. I would highly recommend ordering a side of beer cheese dip for the fries (yum!) Food was great, bartender/server was friendly and fun. A little pricey (but it seems everything is now). Will be back for diner because I heard the ribs were good too!

Deep fried steak bite for a shareable app. Prime rib and provolone steak sandwich w/onion rings…read more and the A1 burger w/frue

Came for pizza .... but ..... "our pizza oven is broken." AGAIN!! It wasn't working months ago…read moreeither!! Please take pizza off your menu - and inform customers, especially before they order their drinks. Although the bartender seemed capable and friendly, our waitress didn't know her wine nor how to take a drink order. As things got busy, she seemed less helpful. Food was disappointing. Piped-in music was loud. Will not return.

A weekday morning found us back at the beach and a stop at Rosy's. Rosy has since retired and the…read morecurrent owners seem to be improving year over year. The restaurant is still small and at 10 am- full! We had a larger party of 6 and luckily the waitress asked a couple (no food yet) to please move from the 6-seater they were at to a 4-seater, as we were ready to say "uncle" and leave without ordering. Back in the day, Rosy would have never let 2 people sit at a table for 6. As for the food- the giant pancake was a standout. Huge and thick and yummy! Loaded with butter and syrup the entire table ate pieces of it. I had a cheeseburger and fries, it was good- not special but ok. I think the hash remains a favorite of my fellow diners. You can now get hash everyday (back in Rosy's time- it was a twice a week treat). Service is overall a bit slow- but cooking space is limited and they were busy- so it was expected. It's still a cash only business. So bring your dollars, patience, and an appetite!

Literally cured my hangover, I was thinking about wearing sunglasses into the restaurant…read morebeforehand. Bearded chef, you have saved my morning and long drive home. My server w bangs and glasses was super kind, funny, spunky, and efficient! Same with the younger lady w the fancy highlights. Adorable interior that's very cozy, would be a regular spot for me if I was a local. Ordered one surprisingly big pancake, American fries, a BLT w fries, a side of gravy, tea, and water. Killer breakfast for 28.32.

Great for breakfast or lunch. Fresh whitefish when available. Fabulous Ruben and burgers…read more Appetizer available icluding onion rings and cheese curds.

Live nearby and I stop here every weekend for an omelette. Very good breakfast and atmosphere…read more Service is great, i never leave this place not full!

Great food. Clean and not crowded. Serves food fast and hot. I would eat/drink here again.read more

We've been on a cross country road trip and on the way to Marquette taking an easier day. The…read morebartender was great and the all homemade menu was amazing. We had the brisket sliders , homemade chips and BLT alongside their bloody with inhouse beef stick. The only regret was that they didn't have their bison in yet. I bet that bison burger is out of sight !

The food was amazing! Service was great, our waitress was well informed of the specials and she…read morerecommended the Strawberry Shortcake which didn't disappoint. Homemade whipped cream was delicious!

We heard the news of opening of Eleven-10, so we had to do a test-drive. (It was the former…read moreLudington Grill, and following a renovation and new owner, it has been refreshed). We were warmly welcomed by the bartender who must've assumed we were table-sitters since my aging mom walks w a cane. Not so... my mom prefers a barstool too! I had a Martini as my starter, which was tasty, along w the Mediterranean Flat Bread for my entree. My mom had a side salad (abundant portion) w the Chicken Tender app. All good. New owner Sara shared her story of the reno/opening. It will def be a great go-to option for downtown diners.

Great BBQ! There is few options for slices of meat, but the prices make up for it! I paid around…read more20$ for an appetizer, 3 meats, cornbread, and coleslaw. I am from the south and this coleslaw is great. Not too sweet at all. I also loved the cornbread! Very moist and a large serving. For the chips, a few were stale so maybe there's a better storage solution! Overall great choice for Escanaba and I highly recommend.