Good, prompt communications. Showed up on time and then followed through. Pesky critter was…read moreexcluded from the house unhurt -- except for its ego. Price was fair for the amount of work and travel involved. Will use this service again.

Matt was awesome. He responded right away and came out to my house a few hours later to take care…read moreof a growing wasp problem. He talked me through his plan and was very communicative the whole time. After he treated the area he told me what to expect and told me to be in touch if the problem persisted. Very fairly priced and I will definitely call him again if I need (hopefully I don't!) . A+

I'm takin the time to write a positive review because Hollenbeck (James) could have easily told me…read moreI needed them to do this and this and this and end up with an astronomical bill. He did not. He told me what I didn't need them to do and told me how to solve the problem which didn't involve them making more money. Also want to say the woman that I talked to was excellent. Not only did she write down my name phonetically so that she wouldn't mispronounce it, she got James to come out the day I called. My husband and I own a small so I understand that Hollenbeck exemplifies knowledge, honesty and great customer service.

I am revising my previously published glowing review of Fernando's visit from a mistaken rating of…read more3 stars to the 5 star rating I actually intended to give him. All the rest remains as I previously wrote about his very helpful and reassuring consultation. And thanks to Hollenbeck for pointing this out to me. Steven Poser

Unfortunately, I have found this company to be unreliable. Rarely did they show up on time, if at…read moreall, for an agreed for inspection. I am turning now to a local company who have been careful, thorough and totally reliable. Wow, what a big difference to feel to be in good hands.

This is the worst company I have ever done business with. The first extermination for bedbugs was…read morescheduled promptly for July 30, 2019. I could not get an appointment until the third week. I was given two times, with both being canceled for a later time. I was not given a second extermination until a month after the first extermination. I had a third extermination. On September 23, 2019, I was horrified to discover full grown bedbugs hiding in the two inch blinds. Three quarters of an inch and I had to kill them. Eleven of them. I paid $1,500 and my contract is over October 3, 2019. My only choice at this time is to get a new exterminator that does heat treatment and go to Small Claims court to get back some of the money I spent before the contract expires October 30, 2019. They are highly unprofessional and do not care about your suffering. They took my money and they say they have a 100% guarantee. But, that was an empty promise. Call several exterminators before you do yours and I recommend the heat treatment. Eight hours and they are gone.

Nice guys and very reasonable prices. Took care of my wasp problem quick! Cut the other quotes I…read moregot in half.

PJ at Bug Busters is the utmost professional and really knows his business; on the first visit he…read moreoutlined a treatment program that solved my issue in the exact timeline that he laid out. On top of that, he was extremely responsive to my service call, attentive to my concerns and prompt with every follow up service. Best part was the pricing extremely reasonable and what I was quoted up front over the phone was what I paid; no hidden costs or up-charges that you would likely get from a chain operated exterminator. Highly recommended, and I was happy to be able to support a local business, and even happier to get excellent service at a great price!

I was a customer of Liberty, and was very happy with their service. When they switched over to…read moreEhrlich, I committed to giving them a shot, but would switch to someone else if they underperformed. Turned out that Ehrlich has been just as solid as Liberty, and I'm thrilled that I stayed. Every year, I sign up for the comprehensive plan, which has done an amazing job of keeping insects out of my house. There's always once a year when yellowjackets or wasps build a nest in the soffit outside - I call Ehrlich, they zap it, and the bugs are gone for good. I also have them spray at the beginning of fall to keep the stinkbugs out, and that has worked 100%. Technicians are amazing and professional, and aside from their antique approach to online bill pay, I wouldn't change a thing.

I contacted Ehrlich Pest Control seeking tick and ant remediation services for a business location…read more I was connected to what I assume was their call center and provided all of the necessary information to the representative. However, instead of receiving a callback from Ehrlich, I was contacted by another company, PestTech Pest Control. It appears my inquiry was mistakenly routed to the wrong business. Unfortunately, this experience left me disappointed. I was unable to speak directly with a representative from Ehrlich, and the fact that my request was misdirected has raised concerns about the level of service I can expect. As a result, I have decided not to move forward with either company.

YELLOW JACKETS: Under my pool diving board…read more I didn't want spray poison dripping into my pool. I called for same day service. They sent Chris. Nice guy. He came. He saw. He conquered. Removed the nest with a bag, not chemicals. Done. Problem solved. We're happy & satisfied. Thank you Chris!

Hired Orkin for treatment of cicada killer bees in Aug2025…read more They charged me 450$ for the cicada bee treatment and then signed me up for a recurring maintenance program. I'm being charged 57$ monthly for the maintenance service. The totality of the service has not resolved the bee issue. Now I'm being told that the annual maintenance program is incorrect and what I need is a seasonal pest control program which they can change my policy to. They said they would come out for a free service this week for the bees, when they arrived they were unable to treat for the bees due to rain and instead charged me 85$ for a home treatment. Continued bait and switch and the issue is still unresolved, this feels fraudulent. Update: I have reached out to Orkin for resolution. on Monday, two different staff members called, neither had background on the issue and stated they would look into it and get back to me. On Tuesday they sent another service who AGAIN did not treat for the cicada killer bee issue that was specifically the reason for starting the pest control service over a year ago (service details posted below of that service report). I have not yet heard back any resolution for several issues including the failure to address the particular pest problem service that was originally requested, promising to deliver a free treatment on July 30 which they did not perform the service requested and did charge at an increased rate, selling me the incorrect service plan for over a year as stated by the manager who I spoke to last week (should have been a seasonal service since this particular pest is seasonal, they sold me a year round service which was not requested or needed).

PestMaster has been servicing our home for several years when we have had pest issues. We decided…read moreto have an bi-monthly plan for our home and had a service call today. The technician, Ian, was extremely knowledgeable and answered all of my questions thoroughly and patiently. He completed everything, inside and outside, with care and provided me with a solid understanding of how the treatments and services were working for our home. He is an excellent technician!

SO HAPPY TO SEE ADAM AGAIN! Since he got promoted (which he 100% deserved,) me and my tenants…read morehaven't seen him in a while, and it was a pleasant surprise to do so. His professionalism, care and knowledge remind all of his customers why him, (and PestMaster!) are the best. A++++ Kudos and job well done Adam. As always, Staff and Tenants at Thurlow Terrace Apartments appreciate all you do.

I needed a quick inspection for wood eating insects. Called StongArm Pest Control and was able to…read moresecured an appointment right away, they would even come out for an inspection on a weekend for an additional fee in case of urgent need. Fabian was very responsive, he texted to confirm our appointment and showed up right on time. He completed the inspection and gave me the form I need along with the receipt for payment. Fabian provided great customer service. I'll definitely use them again if I ever needed pest control services.

This company was a pleasure to deal with. From prompt…read moreresponse. Immediate next day service. Honored quote given on initial call. No up selling and corporate BS. Great company I highly recommend!

The service person who took care of us was absolutely professional, knowledgeable, and respectful…read moreof my home. The price was very reasonable, they stand behind their work and didn't try to get me to sign a recurring contract. I don't know why I don't call them years ago, it would have saved me a lot of grief if I had.

I called because we couldn't get our Yellowjacket issue under control and the bees were getting…read moreinto my house! I prepared for the worst, opening walls, reconstruction, etc. The technician, Tom, came out and managed to kill the nest with no damage to my home interior. Immediately the bees were "gone". Tom provided great service, was respectful, helpful and understanding. So glad I called Waverly!

I highly recommend Bug Busters! P J told me he would take care of our roach problem, which was…read morehorrific, and HE DID! I never thought it could happen. Bug Busters is a professional extermination service that educated me on the process, followed up after each treatment and was fair and reliable throughout the process. 5 STARS.

I called, They responded within an hour,…read moreI explained the issue they in return explained there procedures and cost, Then they scheduled me right after, The man came, explained what he was going to do, And what I was to expect after that, Very professional and thorough, Highly recommended Would definitely use again