Had a wonderful experience with Greg. He promptly came out when my dishwasher stopped working and…read moredid an exhaustive diagnosis to find the problem. He let me know the item that needed to be replaced and I bought it and he later came back once it arrived and installed it. Dishwasher working great now. He was very polite and professional in all our exchanges. Would recommend.

Service was performed, received the monitor back but it still doesn't work. Paid for the service…read moreand after multiple attempts to redo the repair, still no response on when this can be resolved. Sent request but no answer. About to start a claim via PayPal for a refund. I'll update this review if and when I get a resolution to the problem.

I never write bad reviews, but this experience was truly awful. I have a home warranty and AP…read moreAppliance was assigned. It took four months to determine they couldn't fix my dishwasher and failed to submit their report causing further delay. There is no accountability and just excuses.

It started May 30, 2024 when I called True Appliance & AC Repair (510-490-1703) to fix the blinking…read morelight in our refrigerator. Mario Avanto (510-490-1703) came and tied to fix the problem. It took several visits and multiple parts and the problem would go away for a few days and then come back. Finally on the morning of November 6, 2024 Mario asked for, and got, another $240 for parts. Later that day I asked him to forget about it, tear up the check. We decided to buy a new refrigerator. I've been trying to get my $240 back ever since with no success. I do not have exact records of the many times I called Mario asking for my $240 refund. For the last few months, they have gone to voicemail because he no longer takes my calls. I do know when I texted him: December 30, January 1 and 28, February 4, 12, 14, 18, 19 and 28, March 4, 5, 7, 8, 11, 13, 14, 15, 18, 19, 20, 21, 26, 28, 29 and 30. On March 20, I phoned and texted Mario that I wanted my refund by the end of the month. There was no response to most of the texts but here are the times that Mario did respond and what he said. * November 10, 2024 - The parts were ordered and paid for, and would be delivered this week; I'd have to wait until they arrived and could be returned for a refund before I could my $240 back. (The check cleared my bank on November 12.) * January 1, 2025 - I am out of town and I'll be back January 15. * February 4, 2025 - I was in LA, let me check tomorrow. * February 28, 2025 - I'll need to arrive first to send your check. * March 5, 2025 - I am driving from LA to East Bay. * March 8, 2025 -- I'll send check this Monday. * March 21, 2025 - I will be back tomorrow. On March 7, 2025, I texted Mario about a scam I saw on TV which was being run by Box Appliance in San Mateo County. They were taking money for repairs that never happened. The next day Mario got upset, thought I was trying to intimidate him, and promised to send the check on Monday. Obviously, Mario did not send me a $240 check as he claimed on March 8. As of April 1, 2025, I have not gotten my $240 back. nor heard from Mario.

This is a great service repair company. Ralph Medina is a…read moregod send and superb technician. He's fast, reasonable, really knows his furnace problems. He repaired our main furnace with a new motor and also repair 2 gas wall heaters. It doesn't get any better than Medina's Repair. *****D.B.

Our 50 year old electric oven recently broke. We couldn't find anyone who would fix an obsolete…read moreappliance made by a company that no longer exists. We were referred to Ralph Medina. Within an hour, he was here fixing it. He had to remove the entire oven from the wall and fix the wiring, which he handled expertly. He also had to track down oven parts from other brands that would work with our oven. He returned the next day with all the new parts and finished the job. And this was two days before Thanksgiving! Ralph was a real miracle worker and a very nice person. I would recommend him for any new or old appliance repair.

I've used this company twice, and both times had a great experience with them. First time I called…read morea few companies on Saturday, when my refrigerator started leaking water. That type of problem- you need to take care right away. When I tried to contact appliance repair companies- only sunny appliance repair had responded and luckily for me - they were able to send their technician the same day ! The technician replaced the water intake valve, which was Brocken. Great service!

I NEVER write reviews. However, this company has me so frustrated. We have had three fixes to our…read moreGE refrigerator so far (a french door seal), the damper, and finally, the control panel. We've likely spent close to $1500 (some for parts, some given to Sunny Appliance for labor) and yet, within several days of the last fix, it was malfunctioning again. As the technicians have appeared qualified, responsible, and polite (and we were promised a six month warrantee), I called to request another appointment. What a nightmare! I have called THREE different days, each day being asked what the problem is (um, I told you yesterday...and the day before that!), and the being told I would receive a call back to schedule. And then, nothing! In fact, on the third call I made the receptionist promise someone would call me same day. She assured me. It's been three days. On the fourth day, I called several times with no answer. What the hell, Sunny?! Your customer service is abysmal. I'm sorely disappointed with this company. Do yourself a favor, and if you have anything more than a simple fix, find another company without any reviews like this. (ps- This service did not occur in Berkeley.)

I really wish I read more reviews on Boaz Electric before hiring them to rewire my cables and…read morereplacing old outlets. I hired Boaz Electric to do two things: 1.) rewire some cables in my master bedroom. 2.) replace out the old outlets with new ones. The owner name is Rudy and he is the one who completed the job. He also mentioned that he doesn't patch walls - this point is very important as you're reading my review. Without my consent, Rudy cut open my master bedroom closet drywall and didn't even bother patching them up. I understand he doesn't patch walls but why cut open my master bedroom closet? In addition, he left my house with a mess, used outlets throughout my house, dust everywhere, and debris from the drywall all over my closet. This part is purely my mistake. I didn't make a big fuss about the mess Rudy left behind in my house because I figured that he'll come back to do one more round of clean up. So I gave him the final check. Bad mistake. Rudy collected the final payment and refused to 1.) patch the walls and 2.) do a final clean up. Instead, he said, "this is not my job, you go find someone else". It's very clear that Boaz Electric took advantage of my kindness here. I've asked 1 electrician and 1 contractor to come out to review the work completed by Rudy. They both agreed that this is poor quality work and it's an unacceptable job. Matter of fact, they also confirmed there's an easier way to rewire the cables, cut some holes and fish the wires to the other side of the wall. Simple! But Rudy failed to do so. Please see attached photos of the damages in my closet caused by Boaz Electric. I texted Rudy and expressed my frustration on his work and requested he take 1/2 of the financial responsibility for the repairs. No reply. Please see attached text exchange. I tried calling Rudy again and again. He finally answered and I purposed that we find a solution that we both can agreed to and he refused. In addition, he yelled at me over the phone, "I told you I don't care! This is your problem and not mine. Don't call me again!". Rudy nonstop yelling at me over the phone as if I'm the one who destroyed his house. Very unprofessional. Please take your business elsewhere.

I feel bad leaving a 2 star rating because Rudy seemed like a pretty cool guy, but the…read morecommunication wasn't there. Rudy came to my house and I showed him all the things I need to get done, the next day he texted me a top level estimate for everything. I told him I'll review with my dad and get back to him, fast forward 2 weeks later I reach out to him via text and ask if we can just have some things done first and how much each item would be, then the rest later, but he didn't reply. I tried texting again and calling to no avail, and he even has his read receipts on his text so it shows that he read my text but chose not to reply. A simple No or reply would have been ok with me rather than leaving me hangin, very unprofessional.

This guy is a pro when it comes to fixing appliances. Ya maybe he doesn't give out paperwork but…read moreain't we saving trees. He came buy looked at my leaking washing machine told me what was wrong and gave me a price i felt comfortable with him, gave him half of payment then he came 2 days later and fixed my washing machine and saved me about 700$ by not having to buy another one . He's like a brain surgeon for appliances. He does his job and doesn't jerk people around

Oven popped circuit breaker....called and asked if they repaired Bosch ovens. Service guy said yes…read moreand would come right out..arrived at 8pm. Same fellow who didn't return to help with refrigerator 8 months ago and quoted major possibilities of compressor, etc. I went online then examined door sealing and reshimmed/ leveled the reefer and problem fixed. For oven visit,No business card, no estimate or contract, no ID or address of business, then following day came a request for prepayment of $350 for parts, still no paperwork. Very suspicious and said no prepayment could happen. HE CANCELLED, then received paperwork for an estimate, no address of company, BETTER BUSINESS BUREAU unlisted..... BEWARE

The quality and Value of this company is the best. Repaired my drier/washer Maytag in three days…read more Fast and the price was the best of the market. Recommend this Appliance Repair company.

I asked for someone to come check out my washing machine. It has some balance problems; sometimes…read morebut not all the time. The technician was here for 1 minute, turned on the machine, and before it even fully started spinning said it wasn't worth repairing and I should buy a new machine. This is only a 4 year old machine. Of course, he asked for the $85 service fee. What a fantastic way to make money without having to do anything; a con job if you ask me. He didn't check anything else with the machine. if you want to just give money away, this is the business to hire. If you want to have someone actually try to troubleshoot the problem is, then find another repair company.

Deven was punctual, polite and fixed my oven in a timely manner. He answered my questions,…read morethoroughly explaining the issue with my oven, and let me know if there was any preventative maintenance I could do to help prevent future issues.

Technician Michael is highly recommended from this company. He is super knowledgeable and…read moreprofessional. Every service time, he call me before come, and solve my issue completely. Then he explain the issue to us and teach us how to protect the machine by daily use. Thanks Michael for your hard working! You are the best!