Quick and responsive! Easy to work with. Highly recommended…read more Responded in 10 mins and came within 25 mins

He was punctual, courteous, and professional during the initial visit, which I appreciated. He…read morecleaned out the dishwasher filter and provided some guidance, explaining that the issue appeared to be plumbing-related. However, after he left, the dishwasher wouldn't even start draining at all. When I reached out to let him know, the response was disappointing. Instead of offering to reassess or troubleshoot, he immediately assumed it was user error and said it would cost another service fee for him to return. I would have been completely understanding if he had come back, evaluated the situation, and explained that it was a different issue requiring additional work. But the quick jump to conclusions without taking a second look didn't sit well with me. I ended up calling another technician who was able to diagnose and fix the problem. Overall, a good first impression, but the follow-up and customer service after the visit were lacking.

It took Gary awhile to get back to me. He was recommended by…read moreour regular repair person so i waited. Our freezer door would not close and Gary spotted something that kept it open right away. It was the trim from the shelf that was loose and my husband probably ripped it off and threw back in there. So... We were stupid but it's fixed

First of all: when your dryer starts sounding like a coffee grinder and vibrating so hard it feels…read morelike it's about to enter the WWE arena yelling "READY TO RUMBLE!"... that's your sign to stop negotiating with it and call a professional. After way too many searches and review rabbit holes, we finally picked up the phone and called Gary for help ASAP. He came out the very next day (during the New Year break, no less), which already put him in "appliance hero" territory. Gary took one quick look and immediately found the culprit: a sneaky sock that somehow bypassed the lint filter, slipped between the drum, and slowly started jamming the whole mechanism like it owned the place. He even mentioned we got lucky: our unit is a more complex top-down dual-dryer setup that's not exactly fun to disassemble. Fortunately, it turned out to be a simple fix. He dislodged the sock, everything went back to normal, and just like that... peace was restored to our laundry kingdom. Yes, I paid for his travel and service (as you should when someone saves your household from Mount Laundry), but I genuinely appreciated Gary's honesty, quick diagnosis, and straightforward solution. No upsell, no scare tactics, just "here's the problem, here's the fix." Bottom line: Gary is the hero you call when your dryer is acting dramatic, and your laundry is piling up like a bad life decision. Highly recommend.

We needed the control panel replaced on our microwave drawer, and our washer and dryer were overdue…read morefor service. Ratmir verified the microwave required a new control panel. He is very knowledgeable and an excellent communicator. He showed us how to disassemble and reassemble the microwave panel, in case we wanted to replace the part ourselves and only pay for the troubleshooting - but we decided to have him do the replacement after the part arrived. We requested a new gasket as part of the washer service, and Ratmir ordered the part. Before a week had gone by all of the parts had arrived and Ratmir scheduled the service time with us. He explained what he found during the washer and dryer servicing, identified an issue that needed fixing with the dryer - and noted though some parts were worn, they could go another year or so before needing replacement. We highly recommend Ratmir. He is knowledgeable, friendly, a good communicator - and he is fair and honest. He offers options that save money and does not recommend unnecessary service.

"Fair, adaptable, and efficient. Ratmir had clear communication, reliable service, and great…read moreexecution.

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

If you are looking for honest, skilled, and trustworthy service, Jeb's Appliances is the place to…read morecall! I worked with Kyle who helped fix my dryer, and he knew what he was doing! He even showed me what was wrong when he took the dryer apart and explained why it was making noise. This guy loves his craft and Kyle will be my go to guy from now on! 5 stars all day! Thank you!

Joselito is very responsive, knowledgeable and honest about repairs. Several of our appliances…read moreneeded some tuning up (dishwasher, fridge, washer) and he was able to help us get them in working condition again. He gave us some insightful tips about when it would be worth it to just replace instead of fixing. Appliance repair is not fun, but grateful to know we know who we can call. Thank you!

I contacted this company to inquire about an appliance repair estimate and simply asked whether…read morethey were insured before allowing any work to be done in my home. Instead of providing proof of insurance or answering professionally, they refused to provide the information altogether. As a homeowner, I don't think it's unreasonable to move cautiously when hiring someone to perform electrical/appliance repairs. Reputable repair companies typically understand why customers want to verify insurance coverage in case damage occurs during service. The refusal to provide basic insurance information was a major red flag for me, so I decided not to move forward. Transparency and professionalism matter when inviting a business into your home.

This was a great service. They knew what the issues were, made time to get me in the schedule…read morequickly. Communication was awesome and the issues were fixed quickly and efficiently. Thanks!!!!

Hjalmar fixed an expensive, but finicky wine refrigerator in a jiffy! Had the right tools and the…read moreright knowledge to get it done. Also a pleasant person to work with!

Mike reached out regarding a requested quote and offered a quick turnaround to inspect and give me…read morea quote on a broken dishwasher. He gave me some options and appreciated him explaining the common problems he'd seen and realistic expectations of durability on certain parts being replaced. I accepted his quote and he did a fast and easy replacement a few days later. He was respectful, wore shoe coverings and didn't mind my friendly but cautious dog coming up to him. I'd 100% recommend him for his professionalism, quick turn around, and fair quote.

Mike is knowledgeable, honest, and a pleasure to work with. My Bosch dishwasher had stopped…read moredraining, and he was able to come out the very next day. He quickly diagnosed the issue and fixed it on the spot. What really stood out was his integrity--he only charged the diagnostic fee, whereas others likely would have charged much more for the repair. He also took the time to clearly explain what caused the problem and how to prevent it in the future. I highly recommend Mike and will definitely be calling him for any future appliance repairs or maintenance. Thanks again, Mike!