I absolutely loved my Nu-Vac experience. After dealing with another big or local company, who…read morewanted to actually upsell me my guy (need to find his card and edit this post. NuVac gave me the real deal facts, provide an instant estimate and fixed my old vac and it's like new! He replaced the belt that the other guy said could no longer be re-ordered plus he shined it up so that's like I just bought it. I highly recommend you try him out he's in San Leandro. Charming place & owner - nicely organized, and they have a cute little doggie in the back.

Lovely, lovely business owner. I called on Dec 30 with a Miele vacuum that wasn't working. He was…read moreopen, and asked when I would like it back. When I sheepishly said tomorrow if at all possible since I was having a gathering on the 1st, he agreed. I love that his price was on the wall, for transparency. And first thing the next day, my fixed vacuum was ready to go. He was also lovely to talk to and, despite a light drizzle, walked me to my car and put the vacuum in for me. Highly recommend!

Great place to find second hand appliances. Can't beat the prices! I like the fact that there is…read morea 2 month warranty, which you don't get if you buy a used appliance from someone. They also do provide repair services. Delivery and installation was very competent and professional.

I bought several appliances from Marroquin. one didn't work so they replaced it. That one didn't…read morework so they promised to give me a refund. They picked it up, but never refunded me no matter how many times I called and spoke to someone. They were great until they weren't. Would not buy another appliance with them. It's not worth the trouble.

Clothes dryer not heating. I was recommended to call by San Leandro Parts Distributor. I called in…read morethe morning and spoke with Mark, the owner. He showed a few hours later and called to tell me he was on his way. On time, professionally dressed and was fast. He also suggested to blow the lint out of the pipe. He was right! I would 100% tell you to keep his number handy. Cost $191.00 and the dryer was working within a few hours from the initial call. NOTE: Check or cash only

Mark was terrific!…read more He came over right on time (which was within one hour after speaking with him on the phone). He was honest about the issues we had and quick with solutions. He was very affordable and professional and we highly recommend him for appliance repair!

I recommend Santa Clara Alliances when you are working on a budget. They also provide great…read moredelivery and set up of appliances.

the best and most honest company I have ever purchased from. The best customer service, they back…read moretheir products and are quick to fix, they do not let you wait. Wish every company was like them, the world would be a better place.

If I could leave ZERO stars, I would. I had the same experience as another Yelper. Our dishwasher…read morewas purchased from Sears, and after SEVERAL attempts (on different days) of leaving messages, I never received a call back. It wasn't until I called back a fourth time that someone answered and, unbeknownst to me, my installation was scheduled for September 18th. Today is September 18th, and no dishwasher. I rearranged our schedule just to be home in the window they provided: 1pm-5pm, and I have been sitting here like a schmuck waiting for someone to call me or show up at my doorstep. I decided I had--yet again--call Superior Appliance Service. Upon calling, Nikki miraculously answered the phone and told me that "a technician should have called me this morning to let me know that they could not locate my dishwasher/lost my dishwasher/could not be found in inventory!?!?!" I expressed my agitation, and informed her of my irritation. She apologized and promised me that she would contact me within the next 20 minutes. That was 20 minutes ago, and they are due to close at 5:00pm. It's 4:56pm now. For my sake, I'm hoping to receive a phone call, but based on the unprofessional and unaccountable level of customer service I have been receiving, even "hoping," is putting more effort into this situation than Superior Appliance Service is providing. I'd return the appliance and go somewhere else if this is the company with whom Sears is contracted. It's not worth the hassle. My next call will be to Sears to let them know that Superior Appliance is NOT operating on the standards that they would expect from their own employees.

PLEASE DO NOT EVER USE THIS COMPANY FOR SEARS INSTALLATION!…read more ZERO STARS - AVOID! We've had a huge issue with them no call/no showing. We had one of their installers, Juan, come out on the 10th to provide an estimate to install a kenmore oven/micro combo, and a kenmore range that I purchased for my grandmother and my mother, fir Christmas. They're both disabled and elder, and haven't had an appliance upgrade in decades. Also so they can have thanksgiving dinner at home. We had the estimate competed on that same day with the promise of them (Juan) coming out Friday to complete the installation. I was to provide payment at the end of the job, everything was great. Problem was, that they never called on Thursday, then they never showed up on Friday. My family had their old appliances removed that day to make room for the new ones, so were no without any mens to cook. After spending several hours on the phone with Sears that Friday, and also Superior, the promised they'd come back on Saturday between the hours of 4-8. Again, they no called no-showed, leaving two elders without a stove or an oven to use. Calling them back on Monday, we got a SEARs supervisor (Audry) to call them and track them down, and they promised they'd come out Monday evening between 6-8pm. They showed up, Juan and crew, to do the installation. They were ready to go. I then got a call from Mary Lou and Art from Superiors Front Office, demanding payment in full before the work even started. Full payment was 270.00. Keep in mind that up to this point, I'd spend 3,800.00 on appliances, 340.00 on SEARs installations, another 70.00 on superior sending Juan over to estimate the installation, and they were yelling at my elderly relatives about 270.00 dollars and were not willing to start the work until we payed them...... I refused to give them the balance (270.00) until they completed the work due to prior bad acts (them no-call no showing twice), then they packed up and left the house, leaving the family again without means to cook, AGAIN! I can't believe that they'd do this to anyone's mom or grandmom, especially around the holidays, especially knowingly leaving them without means to cook. What if it was their mom, or grandma..... So, we're back at square one, appliances on the floor in the living room, and thanksgiving in limbo - I can't believe these people Thanks Juan, Mary Lou, and Art.... Happy Holidays to you and yours....

The business name is a bit mangled here, so I hope people find Jerry's Appliances!…read more I was having a difficult time finding a Dryer with a drop-down door and he had three!! Stock is always changing, so you never know what you might find! And if not exactly what you're looking for, try again the next week! I can't say enough about how great Jerry is. He listened to all of my wants (and complaints about the dryer my landlord supplied that was leaking gas). He really knows his stuff! He could tell what was wrong with the old one, but it would cost more than even a new dryer to replace the part! He can also do repairs! We went to the store in the afternoon and had the installation the next morning!! He delivered from Hayward to Oakland, up a five-step walk-up porch, did full installation (supplying the tape), and took away the old one!!! All by himself! I had removed the bathroom and laundry room doors to fit the machines through and he even offered to put the doors back for me!! The dryer started making a noise the second time I used it and he came out the next day and fixed it (it was an easy alignment fix). No fuss! Miguel also works with him, but in the window of time I dealt with him (~ a month), Jerry was a one-man show! Working solo! Thanks much, Jerry!

I took my dryer in to repair because it was taking forever to dry and I also took my washer in for…read moremaintenance might aswell. I had insurance trough geek squad and they came to "check" it just had lint stuck so I cleaned out the lint but it wasn't working so after attempting to get them to fix it and nothing was done I opted to take it to this place. and the gentleman Jerry he did an amazing job!!! mind you geek squad couldn't repair it. so thank you Jerry for your service 100% recommend.

Tony has helped us with several appliances. He is punctual and knowledgeable. Most recently he came…read moreback the next day to adjust the install.

I've used Tony a few times and he is QUICK and affordable. The first time he came because our gas…read morestovetop was acting up. He helped us order the parts we needed, explained why it had happened and solved the problem as soon as the parts were aquired. Today I called him because our gas dryer was no longer getting hot. Not only did he have the part on him, he again explained why it had happened (we had pushed it too far back) and fixed it the same day! He's amazing! He was at our house within 15 minutes of calling! I will always call Tony when an appliance is acting up.

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

If you are looking for honest, skilled, and trustworthy service, Jeb's Appliances is the place to…read morecall! I worked with Kyle who helped fix my dryer, and he knew what he was doing! He even showed me what was wrong when he took the dryer apart and explained why it was making noise. This guy loves his craft and Kyle will be my go to guy from now on! 5 stars all day! Thank you!