We recently had to bring our pet rabbit here due to having a seizure…read more The staff was attentive, supportive and encouraging. Ive never had a pet that required medical attention so having the support from their staff was very reassuring that everything was going to be ok. We loved that they not only helped cats and dogs but also exotic animals. The doors are locked at night and require the front door desk to let you in which makes it feel safe. They have snacks, coffee, water and tea to help with the nerves as your pet receives the care they need. Overall, great spot and easy to spot in this strip mall. I hope to not have to have a pet medical emergency again but if we do, we will definitely be coming back here! Thank you VEG team!

I am so grateful for everyone at VEG! My beloved senior dog recently had a scary issue crop up…read moresuddenly on a Saturday. I was really scared and when I called VEG they put me on the phone with a doctor right away, which was very helpful and reassuring to me. I went straight there, and when I arrived, they brought me and my dog directly to an exam table and Dr. Carter helped us immediately. Every member of the staff was incredibly kind and highly skilled, and gave my dog (and me!) the absolute best care. I can't thank them enough! While I, of course, hope that I don't return anytime soon, I am so grateful to know VEG will be there if I need them.

I wish I could give them 100 stars! I was there 16.5 hours…read morewith my 5lb Japanese Chin, Mei Mei, who unbeknownst to me, had pneumonia and I am in awe of the vets and techs there. I've never gotten to watch them work like this or for this length of time. The Veterinary Emergency Group (VEG) is something that I've never seen before and I am so impressed. It's open concept so everyone being treated is all in the same room and they let you stay with your pet the entire time, even during surgery. They even have rooms that you can sleep in! They let you lay on the floor and hold your baby, they get on the floor to help your baby. I couldn't stay with Mei touching her or even letting her see me because of the spaz attack she has when she sees me which causes her to gasp for air, but they got me a padded bench to sit next to her chamber, close but out of sight. I watched them do a surgery on a cat, a surgery on a dog, leap tables to get to a dog who was seizing, to hold him safe while another tech skidded across the floor with meds like out of a movie, I saw them sprint across the room to stop a large dog from hurting himself, deal with sobbing pet parents (me), carry a massive pig in, x ray that massive pig, treat a ferret, treat a dog for rattlesnake bite, and all the other stuff- it was non. Stop. all with calm yet fierce professionalism and kindness and caring. It takes some special people to work in this field! Competent af. These people know what they are doing. I came flying through their door at 9am with Mei in significant breathing distress like a bat out of hell. I practically fell through the door. I thought she would die in the car on the way over there. I called to let them know I was on my way and they were ready for me when I got there. They shouted "triage!" And 4 people rushed over and immediately put Mei on oxygen and went to work troubleshooting. They put her in the oxygen chamber right away. They noticed that when she saw me she lost her shit and started gasping like crazy so they told me to hide to keep her calmer; and they were right. When I laid down on a bench and closed my eyes I awoke to the doctor putting a blanket on me and the nurse had left a pillow. The open concept allows drs and nurses to move quickly and freely and see everything and communicate things that they need. There were not curtains to block what was happening, no doors to get in the way, you see it all. I appreciated it because I like to KNOW. I want to SEE, otherwise how can you know they are doing it right? I highly, highly recommend them! Blessings on all the heir houses! Truly angels on earth. I owe them a debt I can never repay- they saved my Mei Dr Romy was our doctor and she even stayed late to make sure that Mei didn't get lost in the shuffle during shift change- and I'm talking hours late. If there was ever a vet that deserves donations and volunteers to help it's them. Donate! Volunteer! I am so grateful to them I can't recommend them enough!

I have been to VEG in Oceanside twice now, both times on weekends when my regular vet was closed,…read moreand I honestly could not be more grateful this place exists. Walking into an emergency vet is always stressful, but the staff here immediately made things feel calmer. Everyone at the front desk and the techs were kind, patient, and never made me feel rushed or silly for being worried. We saw Dr. Leah Sauerwein, and she was amazing. She explained everything in a way that actually made sense, talked through options, and made sure I felt comfortable with the plan. You can tell she really cares, not just about the pets, but about the owners too. That level of trust is huge when you are dealing with something unexpected. Both visits were smooth, professional, and compassionate from start to finish. I left feeling informed, supported, and confident in the care my pet received. I would absolutely come back if I ever needed emergency care again, and I would recommend this location to anyone in the area.

I'm sorry to say this is the second time ( in 20 years ) we've had to bring a cat here to be put…read moredown, but they were very good and compassionate about it. We drove there at 1am in the rain and had high hopes she would pull through, but the X-ray showed a terminal issue and the outcome was inevitable. We appreciate the compassion and professionalism of the staff, especially so late at night. Would highly recommend. My only complaints: 1) No airflow in the two rooms off to the side. Not so bad if you're only in there for 15 min but after an hour, you have to open the door just to breathe. 2) The TV in the lobby is too loud. The people working the counter can hear YOU through the glass partition, but are not aware that your ears are competing with the TV just to hear what they're saying back at you. Another customer came in just after us with a dog whose eye had popped out of the socket. :-( They also had difficulty hearing anything from the counter staff thanks to that TV. Maybe a nice, quiet video loop of relaxing/calming scenery, flowing water, etc.? I can't hear over David Attenborough's voice and that's saying a lot since he's a fairly soft-spoken guy.

This is the worst animal hospital we have ever been to. We…read morearrived around 10:00 PM with our dog, Peanut, who had been having bloody diarrhea all night and vomiting blood. When the staff spoke with us, his response was dismissive and showed no compassion. He even asked if bloody diarrhea was our only concern, despite us clearly explaining how serious her symptoms were. When I described Peanut's symptoms to the front desk staff, she immediately tried to assume it was a seizure, even though that was never part of her symptoms. After 45 minutes of waiting, the staff told us the doctor was ready and asked us to hand over Peanut. We were confused as to why we couldn't be present for the initial exam, but we complied. Another 30 minutes passed, and when we asked for an update, we were told the doctor was with another patient and Peanut was "next." Then Peanut vomited blood again, so she was taken back immediately and again we were told she was next. We waited another hour, and by this time it was 12:30 AM with still no care provided. At that point, we were frustrated and concerned for her safety, so we decided to leave and find another urgent care. We found WAG Animal ER, only 8 minutes away, with the same $100 exam fee and no wait. The difference was night and day. The staff there was kind, compassionate, and professional. Peanut was seen by a doctor within 5 minutes. And the Dr even called us 3 days later to check on her status.

Our vet referred us here to see a cardiologist because our 8 year old pup had a heart murmur. This…read moreis where your local vet sends you when your pet shows signs of a more serious illness. I wasn't looking forward to this visit because the last time we were here, we got bad news about our pup that passed away in 2017 :( The facility has expanded quite a bit since our visit here 8 years ago. It seems to be a very efficient operation. They have comfy seating and a coffee, drink, snack counter. After an EKG was done, our pet cardiologist explained in great detail what she saw going on with our Riley dog. Turns out he's ok. The vet says it's part of his aging process and we should keep monitoring it with annual check ups--and I suppose annual EKG's that are kinda of pricey, but worth it to make sure Riley dog is ok. Whew! It's comforting to know vet care like this exists.

My dog had nausea, vomiting, and regurgitation tied to food so I went to see an internal medicine…read morespecialist. The first thing I asked was whether we could try a hydrolyzed diet and/or different type of food because I knew it was tied to food. The vet said no and instead recommend a ton of tests and procedures, even one for Addison's which is rare. After her fluoroscopy and over $10,000 later, they said the solution was upright feedings even though she didn't have ME. I felt hopeless and sad we had not figured it out since she kept getting sick. I told the vet and she kept reiterating upright feedings which was not the solution and wholly unnecessary! Finally, I went to VCA and the vet suggested hydrolyzed protein, what I told the other vet. My dog is now finally doing better now thanks to this place. Don't take your dog here.

We recently had to say goodbye to our beloved dog, and while no one ever wants to be in that…read moresituation, the team here made an incredibly painful experience as peaceful and compassionate as it could possibly be. From the moment we arrived, the staff and Dr. Parkins treated our boy with such gentleness and respect -- and they treated us the same way. They were patient, kind, and never made us feel rushed. They gave us the space to grieve while also guiding us through every step with such care. Their kindness and thoughtfulness in the days and weeks that followed showed us that, it wasn't just a job -- they truly cared. We are so grateful to have had this team with us at the end of his life. Thank you from the bottom of our hearts.

Came here for a consultation about an issue my dog is having. Was recommended to come here by my…read morevet. The process to being seen here was a pain. After getting the referral I called to get scheduled. For a business open 24/7 no one ever answered the phone. I ended up going on the website and filling out a "Contact us" form. I will say the from the time I entered the contact us the contact that was made (via email) was quick (same day) requesting more info. The next day I had an email about a consultation appt (which was scheduled 29 days later- includes weekends). In the email they stated the consultation would be $265 for an hour. It was interesting my vet had recommended us to the hospital for oncology but we were then scheduled an appt with surgery (I am not sure if they had the records from the vet and that is why they went surgery not oncology or what). The day of our appt they ask you arrive early and like any appt nowadays you get there early to be seen 10-15 minutes after your appt time. The first part of the consultation was the vet tech asking about why we were there and putting the info in. They took my dog to be weighed and get other stats, then brought them back. The Dr (surgeon) came in and had a believe a resident with him. The dr explained what was the recommendation (surgery) but answered all my questions, even ones about what would happen if I did not do surgery (it is expensive). The dr was kind and understanding and said it was ok if I chose to do nothing. He gave me signs to look out for if my pet was in distress or decline as quality of life would need to be assessed. I got the actual quote for the surgery and it was $1500 less than the Dr had estimated (which was appreciated) and the vet tech went over some of the charges I may not incur if they are not needed (blood transfusion, extra night in hospital). I appreciated that they were willing to have some flexibility in what is a cost prohibitive procedure. They did not pressure me to make a decision, stated I could call back after having time to think or explore finances (it would require some kind of financial assistance to be able to do the surgery, the vet tech gave us some options she had utilized in the past). The Dr also wrote a rx for essentially dog Tylenol and called it in to Costco to further save money. I understand that Dr's expertise (and the vet tech) needs to be compensated but $265 for talking for less than 30 minutes seems excessive. For about a 45 minute appt with the vet tech/Dr (surgeon) it was about $6 a minute. If you spread it out over the time we were waiting in the lobby not interacting with anyone if brings the cost down to $5 a minute for the hour long consultation. I feel it would have been more reasonable to have a fee of around $150. Parking is very impacted in this area due to many businesses sharing one lot. The spots are also small and people do not park well so you may not be able to get in or out of your car. Overall it was a good experience but an expensive one.

By far, the best place to take your dog for urgent care or oncology needs (if you see Dr. Proulx)…read more I've been taking my dog here for just over a year for quarterly consultations with Dr. Proulx. My 11 year old dog has a history of very aggressive MCTs, and Dr. Proulx has helped us put him on a fantastic regimen that has prevented any new tumors from appearing for 15 months, while minimizing dosages for steroids. Dr. Proulx is incredibly knowledgeable, patient, and kind. He answers all of my questions thoughtfully, even when I call from home because I'm a nervous dog mom. We just took my dog to the urgent care this weekend, and it was a great experience. I called in advance to say I was coming up, and they were able to see him right away. They had great bedside manner, thoroughly explained our options for next steps, proactively provided cost transparency, and offered follow up appointments. They also helped me prioritize what was needed so I could decide what to schedule with my pcp to save some money - it's clear they aren't trying to take advantage of you! We saw Dr. Vezeleva, and I can't recommend her enough. When we were done speaking with the care staff, I asked the front desk if I could take my dog to the car to wait while they filled a prescription for me - they immediately brought him out so he could wait comfortably, and they even met me at my car to get me when everything was ready so that the end process as seamless as possible.

We had a horrible experience at VCA California Veterinary Specialists in Carlsbad with Dr. Brian…read moreHranek, and I would strongly caution other pet owners about bringing a neurologic case here. We brought our cat in around 9 PM on a Sunday because she had sudden weakness, was falling over, and was clearly having trouble using her front leg and part of her body. We repeatedly told them something was seriously wrong. Instead of treating that like the emergency it obviously was, they became fixated on claiming her carrier smelled like marijuana and suggesting possible THC ingestion. That theory made no sense to us, and worse, it distracted from the actual symptoms we were there for. Their own written notes said our cat had "no apparent lameness," normal pupils, and no neurologic abnormalities. That did not reflect what we were seeing at all, and later vet visits found far more serious neurologic issues. We were also told, "yeah don't worry, there is nothing absolutely critical right now." That was completely wrong. We were sent home with reassurance that this would likely self-resolve. Because of that, there was delay before we got her properly evaluated elsewhere. We later found out she had a very serious condition affecting her brain, and vets are now telling us it may be lymphoma or a viral infection. Either way, this was never some minor "maybe she ate something weird" situation. What makes this so disturbing is not just that they were wrong. It is that they were dismissive while being wrong. They minimized obvious red flags, focused on an unlikely explanation, documented the visit in a way that downplayed what was happening, and sent us home with false reassurance when our cat needed real urgency. If your pet is falling over, weak, unable to use a leg properly, or showing neurologic symptoms, do not trust this place to take it seriously. We regret going here, and we regret trusting what we were told.

Escondido Veterinary Emergency made a sad experience the best possible experience. I called because…read moreit was time to make that awful decision for my 16-year-old cat, her quality of life was not good, and I am sure I waited longer than I should have. I called Escondido Veterinary Emergency and spoke to the nicest lady on the phone who answered all my questions, didn't make me feel rushed, or bad about my questions I decided to wait another night and then I took her in after work and when I walked in the lady I talked to on the phone asked if she talked to me yesterday and I said yes. Her name was Brittany from the moment I walked in Brittany was so warm and sweet, said all the right things in my moments of sadness and took such good care and my and Lacey. When I tell you that she went above and beyond... she went above and beyond. She told me I was making the right decision, offered kind words and ice cream to Lacey. Brittany made such an unpleasant experience as pleasant as possible. Once we were done Cara came in and went over everything with me, I just can't tell you how impressed I am with both Brittany and Cara and their kindness. I wish anyone who must make this decision the best possible experience like this one I had. Thank you so much Brittany, Cara and Escondido Veterinary Emergency for being so kind.

My experience with this hospital was extremely disappointing, not only because my dog's condition…read moreworsened after the visit, but also because of the unprofessional way the situation was handled. I brought my dog in because he was panting heavily and seemed restless. At that time, he was still active and able to walk and run normally. After the examination, the hospital performed X-rays, blood work, and an ultrasound, and I was charged about $1,700. Despite all of these tests, they said they could not determine what was wrong with him. Even so, they prescribed antibiotics and discharged us. When we returned home, my dog's condition became dramatically worse. He stopped eating and drinking, became extremely lethargic, and within 24 hours he could barely move and was unable to walk on his own. I called the hospital and was told this was not normal, so I brought him back immediately. However, instead of trying to investigate what might have gone wrong, the hospital insisted that I would need to pay again just for bringing my dog back . The veterinarian suggested they could prescribe painkillers if I wanted. I explained that my dog had been walking and active when I first brought him in, and that the only symptom he had was panting. After all the tests and procedures performed at this hospital, he left unable to walk. Yet the staff still could not explain what had happened and continued suggesting additional medications. The most concerning part of this experience was the veterinarian's unprofessional conduct. When I expressed that I did not think it was fair to pay for another recheck under these circumstances, her attitude immediately changed. She insisted that my dog's current condition had nothing to do with their treatment. Feeling frustrated and unheard, I decided to take my dog home and seek another opinion instead of continuing treatment there. Later, my second veterinarian requested my dog's medical report from Escondido Veterinary Emergency. I learned that the report included details of the argument I had with the hospital and quoted my words. Including personal disputes with a pet owner in a medical record is highly unprofessional. Medical reports should document only the patient's medical condition, findings, and treatment. Recording and sharing personal arguments in a professional report can unfairly influence other veterinarians reviewing the case. As of today, Escondido Veterinary Emergency has not yet sent me a copy of this report, despite having paid $1,700 for the tests and procedures. I strongly encourage other pet owners to think carefully before bringing their animals here.

On 5/2/26, my poor baby got sick, he got bitten and had an allergic reaction…read more I didn't know where to go. I found per Emergency & Specialty Center. They took my baby right away keep me informed. Everyone were so professional. I really like place Excellent team.

Our experience was great. They told us about our options, were honest and didn't push procedures on…read moreus, and followed up with after care.

Joe Rosenberg euthanized our dog December 31st. Dr. Rosenberg was caring, knowledgeable, prompt,…read moreand professional. I would recommend Go in Peace to any pet owner experiencing that last awful day. Julie and Mike Normal Heights

Dr Joe Rosenberg assisted with our two fur babies going to heaven and I wanted to leave a review…read morebecause he did such a great job. He came to our house when we needed same day help and was compassionate throughout the process each time. I highly recommend him to anyone looking for this care for their animals.

The entire process was great, from making the appointment to check in to pick up. Everyone I…read moreinteracted with was very nice. I've recommended you to many friends as well as online when people ask for recommendations for their pets surgical needs. While I love my regular vet, the cost of the dental and extractions were more than half at Anicira.

I have been very hesitant to get my dog neutered for a while, but I was referred to this place…read morethrough a trusted veterinarian who didn't provide the service themselves. Anicira made this experience so easy. I felt extremely comfortable dropping my dog off with them for the service. I loved to see the service providers afterwards in the office, giving their expertise and counseling to other patients. You can really see the level of care that these vet's and staff provide for their animals and owners. This place is very busy, but they have a very structured and very efficient check-in and pick up process. It was easy, quick, and I was able to get very clear after care instructions for my dog.