I ordered a take out fajita taco salad. When I got it home and took a bite, I almost cracked a tooth. There were tiny bits of black plastic in my food. I tried to call them to get another one, and no one would answer the phone. They won't get anymore of my business. read more

I came to this place when they first opened and was more in love with the atmosphere than the food..3-4 years later(this year) the food is better than the atmosphere. Everything looks fine when I walked in but as I started to take a closer look I saw bench seats with holes and other issues. When we sat down at our first table, the bench rocked and the seat had tears. We moved to second seating area and I noticed a big hole in the wall. The queso, chimichanga, and margaritas were pretty good. I give the food and prices a four but this places really needs some renovations. Will not be returning. read more

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My friend brought me here the night I arrived in Mississippi. She was talking about the chicken, rice, and cheese. It sounded soo good because I was hungry. We arrived, and got seated in a timely manner. It was almost 10PM, so I wasn't sure if they were still open. I guess they were because I got seated. The chips and salsa were very good. I ordered the Papito's Chicken and rice. Consists of only chicken in queso and rice. Very good!! Just writing this review, I want some more! The reason for only 3 stars? The service SUCKED ASS. I suppose they were closing soon, so the waiter didn't even bother asking me if I wanted dessert and just handed me the check. I told him I wanted dessert. I ordered the ice cream with Kahlua. He came back with fried ice cream. I told him I didn't order that. I wanted vanilla ice cream with Kahlua. He said they didn't have it. I said "it's on your menu, so how do you not have it?" Then I said, "I don't want that because that's not what I want. " I don't think he understood English. That's too bad because the food was very simple, and good but the service was bad. I don't believe he even came back to check on us, and just handed me the check. Food: 4 Stars Service: 1.5 Stars- no bueno. read more

Good food for the price. The chimichanga is GREAT! My wife and I used to go here often before Covid. Would love to go back.

I went here last night for dinner, the drinks were horrible, while we asked the waiter for something different we were denied drinks and told we had to pay for the drinks,which we only sipped, worst resturant ever. read more

Pretty good food and service overall. Reasonably priced compared to other local restaurants.. The only negative comment was the guacamole. It was obviously not made from real avocado and was very watered down. read more

Went here last night for my mom's birthday. Restaurant was hot and we were seated near a birthday party. It was very loud and we had trouble getting service. Ordered a traditional lime margarita. It had a large black piece of dirt in it. The waiter questioned my discovery but brought me a new one. It was rather funky tasting but I suffered through it. Ordered the queso fundido. They brought the appetizer but no plates and no tortillas. Finally had tortillas tossed on the table, but still no plates. Had to flag down the server for plates. The appetizer was very tasty. Ordered pork tacos, they were too salty to eat. Mom got fajita quesadilla with shrimp, steak and chicken. Large portion, ok tasting, only 4 shrimp. Asked the waiter for his recommendation for margaritas because my first wasn't that good. He recommended the patron margarita. It was worse the the first skunky margarita. Tasted like weird fake lime drink mix. We sent them back, got the check and left. Had visited here previously about 2 years ago and was fine. What happened??? This was the worst margarita ever! And a pretty terrible meal. Don't waste your time or money. read more

I am basing this off of my last three visits there. Staff is rude. Snapping fingers at me to hand him my plate when my mouth is full of food and I am still eating. Other waiters/waitresses there just aren't friendly. Food is mediocre - but our cheese dip today was so watered down that it wouldn't stay on a chip and had no flavor. We didn't complain and just paid for it even though we couldn't eat it. Will not be back. read more

Solid choice for some good food. Service is good, food doesn't take too long, and the portion size is good. Definitely a good reliable option if you're wanting some Mexican food. read more

I just ate here and I must say I am disappointed and disgusted! I ordered the queso and it had a very watery consistency and smelled exactly like dog food. I complained to the waiter and nothing was done about it. I paid 11 dollars for that dish and didn't even receive chips to go with it nor was I satisfied. I would give zero stars if I could. Never again! read more

We stopped while road tripping, not knowing what we'd get. This place was AMAZING! Service was tremendous, atmosphere was great, food was outstanding. The salsa was flavorful without being too hot. My fajita nachos were delicious. Husband's combo fajitas were excellent. He especially loved the flour tortillas, which were genuine, homemade, and exceptionally thin. My family of 5 (2 kids meals) paid $76 (including 2 Sol beers) pre-tip. Worth every penny. Definitely recommend. read more

Nothing too special. Was here for lunch. Typical Mexican joint. I hate it because I had high hopes since they make their own tortillas in-house. read more

If I could give this restaurant 0 stars, I would. Went there tonight with a party of 5 and it started off mediocre. The salsa tastes like runny ketchup. We ordered a $7 order of guacamole which was no more than one avocado - literally three tablespoons. Then, we got a wonderful surprise as a giant ROACH crawled up the wall next to our booth. We all freaked as we were ordering from the waitress. We stood up and were like can you deal with this, and she actually asked if she could finish taking our order first. Then, while we stood there, she proceeded to handle other things in the restaurant and not send someone to kill or remove the roach. Meanwhile it crawled down the wall and proceeded to cross the floor of the restaurant. This went on for about five minutes before we said we were leaving, and she then had the gall to hand us a bill for the guac and a dip we had just ordered (but didn't get to eat because it arrived with the roach). I went to the manager and explained the situation and said we were not paying. She responded by thinking about it and saying, That's fine but that's an outside roach, we have a patio and they come in from there and "if it was an inside roach it would be much smaller" - as if it makes me feel better knowing they have small indoor roaches. Ugh. This place was totally vile and I am traumatized to say the very least. Stay away. read more

I moved from Hattiesburg, which had a Papitos. I've been told that this is the original. I went for lunch last Saturday and I almost teared up when I got my menu because it is legitimately the same as the one in Hattiesburg and I felt at home. To some, it might seem like your standard Mexican restaurant with the sombrero and shingle decor, chips and salsa, and a taco lunch - but to me - Papitos is everything. Their tortillas are fresh, their portions are large, and their prices are cheap. My husband and I got a TON of food for under $20 (and that's WITH the tip). We have found our go-to Mexican restaurant again and I have never been so excited. read more

We were in town for business and had a great experience. Good portion sizes. The homemade tortillas were amazing. Fast service too!

There are a number of Mexican food places in Jackson with a few having better, though a much smaller selection, food than here. Those few, though, are really suited for grabbing some take out or sitting at a pretty small seating area, not really great for kids or more than 4 people. That said, as to the large, family friendly places in the area, this gets my top vote. I have never had a bad meal here. They make their own tortillas (at least the flour version, not sure about the corn, but maybe so), which is a huge plus for me. The chips and salsa are ok. The cheese dip used to be better, but it is still pretty good. What really garners the five stars is the whole experience. It is great to meet a group of friends here, the kids are welcome, there is some outdoor seating, the staff is nice. It is really a nice place to go with friends and family. read more

This past time I ate at Papitos, not only was the food greasy and poor quality, but the service was not up to par. They have us a wrong order, then my girlfriend found a leaf (probably Basil or something that is used for cooking) in her beans and I found some sort of twig in mine... Then on top of this, our waiter did not refill our drinks once until we had completely finished eating. We won't be returning for some period of time. read more

When they opened some 9 years ago it was very good, now it has really fallen off. The place is dirty and needs remodeling and a good cleaning. Some of the waiters are very sloppy and have dirty looking nails and it grosses me out to think they are touching my food. My wife's food tasted like dish washing detergent on one occasion. When we got home from one meal we both had explosive diarrhea. I called the manager but no real concern and also reported them to the health dept. I have stayed away since them. Diners beware! read more

Cool decor, huge food portions, classic "Mexican" food, and okay service. The waiters are a bit hands off and seem distant... But not enough for it to be a problem. The food is decent and you can expect leftovers. read more

This is the worst excuse for a Mexican restaurant. The food was cold, not by any means what we ordered and the waitress needs to be in another line of work. Do not waste your time. read more

Ate there for the first time today. The food was great and so was the service. Definitely way above average for local Mexican. Will be going back. read more

I've been to this restaurant many times before but yesterday was the worst experience I've ever had by far. I don't know what it was but the waitress serving us didn't seem to want to. I mean if you are working a job where your livelihood is depending on patrons who come in to spend money, you might want to treat them better or set up a buffet so they can serve themselves. The service was so awful that I lost my appetite. And I always tip generously almost everywhere I eat. She ruined my streak. read more

I just had my first and last meal at this place. I went there on my lunch break and they brought me the wrong order twice, could not provide a salt shaker (several tables of customers had to share a shaker), never filled my tea and when I asked for a ticket for the meals I did not eat (they were not what I ordered), the waiter told me he was busy and did not have time to do a ticket. I wandered the place for several minutes and finally got the manager to ring me up and he charged me for the incorrect meals I sent back and never ate and tea that was never refilled. And, no, I did not take the meals home with me in a doggy bag. My nightmare waiter snatched them up off the table and refused to acknowledge me again and said he was not going to talk to me about the mistaken order, it was not his problem. The experience was so bad, I actually thought I was being pranked by a co-worker, but this was not the case. My co-workers did warn me not to go there, as they had bad experiences also. They never offered an apology for the two incorrect orders and did not hesitate to make me pay for their mistakes. I have never in my life had such an awful experience and I strongly recommend anyone here in the area find another Mexican place to eat. The waiter became so hostile and aggressive with me almost immediately, I actually had to tell him he had no reason to start a fight with me and to please stop. He was awful. The whole experience was like something out of The Inferno. read more

So far, Madison is striking out in terms of my restaurant experiences, which is most disappointing! Let me say, first of all, that the woman who greeted me and the gentleman who waited on me were both very nice and attentive! They even returned my Debit Card that I had left with my ticket! The chips definitely have substance to them - thicker than most - so you can easily fill up fast on chips! The salsa was okay - nothing too flavorful or memorable - no kick - just okay! The cheese dip was terribly average - Just plain melted cheese it tasted like - no real flavor either! I guess I'm just used to my Mexican place at home! The margaritas were two for one - I see now why they don't put the price - At lunchtime, almost $7 is a bit pricey for margaritas, even two for one! If any of you are ever in Gulfport, the Los Tres Amigos on Pass Road has THE BEST MARGARITAS you will find - the frozen have kind of a light frothy texture - delicious! Again, these were okay, a little pricey though I thought! I had the Chicken Fajitas - I couldn't get over how dry the meat was - the seasoning was good, but the chicken was dry - like it had been sitting out for a while either before or after it was cooked! What I LOVED were the corn tortillas though! Those were wonderful I thought! I'm anxious to try a couple of other places while I'm here. I would go back to Papito's however to try one of their Quesadillas and to possibly try dessert read more

Went there for lunch on Labor Day with a party of four. We were the third table to be seated and our orders were taken fairly quickly. Four more groups walked in afterwards and were served before us. Our service came in pieces in which one of our party had to wait for the other tables to be served before our forgotten person was served and after I called over the waitress and asked, "what's the problem?" About two thirds way through the ~meal~ the waitress came over and said, "oh..you three were supposed to get rice, re-fried beans and guacamole with your food, do you want it now?" Now that's the definition of incompetence! I don't know if it was the incompetence of the kitchen or the lack of attention of the waitress but the service was horrible at this place. Madison deserves better! read more

First, let me say, we've been long-time customers of Papito's and been known to dine there more than once a week. We order practically the same thing every time we go. It's the Fajita Quesadilla, cheese dip, and beer/wine/margaritas. We went for an early dinner yesterday. We ordered the steak and chicken quesadilla, cheese dip, and beer. When the quesadilla got to the table, we cut it in half and began eating it. My wife was the first to mention the taste of cleaning chemicals and she asked me to take a bite. Yes, there was something on or in the quesadilla! I pulled open the quesadilla and began the investigation into whether this was something inside that tasted like that or what and found nothing. I convinced her to try it again. So she also pulled open the quesadilla and wasn't able to find anything wrong with the meat inside. When she closed her quesadilla to begin eating it again, she tasted the chemicals again. At this point I pulled a little of the shell off and tasted it. Yes, there was some sort of chemical on the shell of the quesadilla. At this point, we start trying to flag down our waitress, which was nowhere to be found but that is another story. She came over and asked if there was a problem. We explained what we thought was going on. She rolled her eyes at us and walked off. She got the hostess and brought her over. We explained it again to her. She just stood there and looked at us for a moment and asked if we wanted another one or should she just void this one.... Really?!! We were just fed cleaning chemicals. Do we want another one? We're looking at each other wondering where the manager is and why hasn't she come to talk to us yet. We saw someone, who we thought was the manager, walk into the kitchen and then back out to talk with both the hostess and our waitress. The whole time they are talking, they are glancing our way. We felt like we were the ones taking the blame for this. It's a $10 quesadilla and we are getting made out like charlatans. The manager never spoke to us. We finished our beer and paid our check. On the way out we found the manager, Carla. First, she acted like she didn't even know what we were talking about. Then told us over and over again how this could never happen. So, now we are liars.... Lovely.... I pointed out how my wife and I both witnessed the girl making tortillas at the machine was wearing the same gloves while she cleaned the machine that she wore while rolling the tortilla dough and while wrapping the cooked tortillas! She never apologized. She never asked if there was anything she could to do placate us. But she did explain the reason the hostess came to speak to us was because she was on break. Your customers are being poisoned and you send the hostess because you are on break. I'm appalled. We will never eat at any of your restaurants again. We've sent a letter to the health department. We will tell all of our friends about our dining experience. read more