We were visiting Bend for a couple of days, when our A/C stopped working. We took it Jiffy Lube…read morebut they couldn't fix it and removed all of our freon, and suggested to go else where. After calling multiple places to no avail, Bryan was the only one who could get us in that morning (we had to leave the next day in 99F). The next day, we were able to pick up our car, and continue our journey with the comfort of a working A/C. Thank you Bryan, we truly appreciate your help and honesty! We hope our car don't breakdown mid trip, but if it does and we're in the area, you'll be the first we'd call.

Bryan was great! I appreciate that he was honest. He was fair in his pricing and he had my car…read morefinished in the time he said it would take. Thank you.

Stopped into buy some new transmission lines for my Chevy DuraMax diesel, glad to find out they had…read morean aftermarket upgrade in stock, the awesome gentleman behind the counter was nice enough to come out to my truck and lay on his back and make sure I was getting to correct part, now that's customer service! I asked 10 more questions that he answered with enthusiasm, I really appreciate this business, highly recommended P S Lance Poe was the awesome guy who helped me

After my truck was in and out of this shop for 7 months, and paying them over $10,000, I was told…read morenot to bring the truck back. Andrew said they couldn't figure the issue out and blamed it on the wiring. I only drove the truck 200 miles in this 7 months because I was convinced it had a real issue. I took the truck to another diesel shop in Bend and they found the issue in less than 5 minutes in the parking lot. My truck needed a simple $60 boost relief valve. Fixed the full throttle check engine light and loss of power that I'd spent thousands to repair. A 1999 Ford 7.3 Powerstroke is basic enough I didn't expect a shop with their "reputation" to be so reckless recommending repairs that turned out to be expensive guesses. I would not recommend House of Power to do any diesel work. I can't believe what they were able to talk me into and hopefully this review will help others avoid the nightmare I experienced

I have nothing to say but excellent things about Smith Rock Auto body shop, whom I've used several…read moretimes over the years for all of my auto body work. Their work is quality, and I dont mind driving from Redmond or Madras for their quality work! They've always performed the work I requested, and do a great job communicating with the insurance companies to give feedback and full explanations on why the estimates were what they amounted to. The front office ladies are prompt about communicating with me and letting me know where they're at in the repair process too. Forget where you live, get your car towed there for service you'll be happy with upon completion.

Smith Rock Auto Body recently painted my 2017 Tacoma to repair Toyota's notorious paint fading…read moreissue. It turned out great with additional applications of clear coat. A big thanks to Dave and Dewey, the painter, who did a phenomenal job.

Decent work for decent price. He replaced my glow plug relay. The new one was bad and he replaced…read moreit again quickly, without a hassle. The owner could really "update" his personal manners. He seems on edge and aggressive. Most of what he says is reasonable information if he could say it without making it seem like he is attacking you in the process. I would like to recommend this mechanic but unfortunately I can not. It's a customer service industry. Don't make regular, unassuming customers feel like they are causing you problems by being there.

American Pride Diesel is a group of highly skilled, knowledgeable professionals. I was facing a…read more$3,000. Tow charge for our diesel pusher because a different mobile mechanic screwed things up. My friends told me to call American Pride. American Pride showed up on time. Gave me written estimates up front. Then had our mobile home running again in just 20 minutes! It blew me away! They are so AMAZING. Call them. Get a second opinion. You will be glad you did.

Hit a deer, got the quote, and Professional Auto Body knocked it out of the park!…read moreExcellent service, friendly bunch of people! Definitely recommend!

Anthony, Help me with my car repair. He provided excellent…read more service and met all my needs. My car is fixed and I plan to keep it a long time. We have other trucks and cars and "Hopefully they won't need repaired"; But if they do I will be bringing them to Carstar.

I have no clue what I would have done without the help and kindness I reviewed from these guys…read more I'm forever grateful and will go nowhere else for tire service! - kylie

I had some new tires mounted on my Audi. Jr and his crew did a great job. They let me drop off my…read morecar for a few hours and completed the job right on time. Great rates and great service. Definitely will go there again.

Car came out with more problems than when i took it in. They are not a shop that cares about you…read morevehicle. Over charged and now car doesnt start well. Earps is a much better shop

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.

Call me old-fashioned, but I like conversations more than technology. I do like the video that…read moreaccompanies the estimate, but the video did not even mention several items that ended up on the estimate sheet. No explanation, no justification, just "mileage indicates" on the repair estimate list. No one explained what the proposed procedures actually do. Yes, I googled them, only to find online mechanics claiming that the procedures are used as ways of padding the bill. I'm not saying that was the case for me, but it gave me pause. Trust is hard to grant any mechanic, so I moved on. I just didn't feel like this place passed my gut instinct of trust test. For the record, there are "teams" of mechanics here. I don't know what other teams are doing, and they really are separate entities (for purposes of trust ) under one company name. I was referred to one team and ended up with another. Had I known, I would have insisted on the name of the mechanic I was given. So, if you get a referral for a mechanic you heard good things about, don't let them put you in with another mechanic's team. That may have been my mistake.

Thomas at Elite Fleet Automotive was so amazing and considerate. I broke down on Hwy 97 in south…read moreBend about 1:30 p.m., was towed to their business by 2:30 p.m. and Thomas made my car a priority as I was on the road. Our Camry required an alternator and battery and he had it out the door by 4 p.m. on Labor Day weekend. I will be forever grateful. Thank you so much ! Helen W "Do you see someone skilled in their work? They will serve before kings; they will not serve before officials of low rank." Proverbs 22:9