I absolutely love Carmen. She really helped me scan a big 35 by 24 file document for a jacket that…read moreim making for my fashion class. I hope that management knows how valuable, patient, amazing and awesome she is. Thanks chica. You are the BEST!

Workers here are rude and not helpful . They don't accept certain packages at their convenience by…read morechanging policy . Workers are there for their benefits but not to help customers . Talking to managers ard no use caus they don't listen to Feedbacks . Overall , Fedex shipments & machines are ok , But customer service are horrible .

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

Easy and quick way to get a document notarized. Reasonable price if you can't get it for free…read morethrough your bank, friendly service and easy to mail out from here if needed.

The man helping me was so kind and got my package right away! He was very patient when I had…read moretrouble finding my tracking number. I am a USC student and this is the perfect walking distance from campus.

Amazing service and staff is friendly always helpful. I get a lot of packages and they make it so…read moreeasy for me when I arrive especially with an uber waiting they accommodate me quickly ! They even recycle the boxes so sometimes I'll empty my products if I have time so I can give the boxes and not have so much to carry. The price for my box is reasonable for three months as I'm transitioning to a new place and what I love most is that it's a physical address making receiving packages easier. I wanted to acknowledge some of the staff who stand out every time I come making my experience stress free Always so helpful and cheerful attitude Thank you violet joshua and Jocelyne !!

THIS LOCATION NEED TO BE SHUT DOWN!!! This location needs immediate attention from corporate…read more I went into this store to ship a package using a prepaid label containing time-sensitive materials valued at approximately $1,000. The employee assisting me, Jesus, placed the wrong shipping label on the wrong package. Because of this error, the recipient received a $2 calculator instead of the materials we shipped. When I called the store to report the issue, the manager, Josh, was immediately rude and dismissive. He falsely accused me of yelling, told me I needed to come into the store to resolve it, and then hung up on me. I then went to the store in person and spoke with a woman named Violet. I calmly explained the situation, but she was extremely condescending and refused to take any responsibility for the mistake made by their employee. Instead of trying to help resolve the issue, she told me I needed to take it up with UPS corporate. What made the situation even more disturbing was that Violet accused me of coming into the store "aggressive," which was completely untrue. I was calm and respectful the entire time. As a Black woman, being immediately labeled as aggressive when I was simply trying to address and resolve a mistake made by the store reflects the harmful and tired "angry Black woman" stereotype. That stereotype does not apply to me, and it should not be used to dismiss legitimate concerns from customers. Instead of taking accountability for a clear error made in their store, the staff chose to be dismissive, rude, and unprofessional. I will be filing formal complaints with UPS corporate and the Better Business Bureau regarding both the mishandling of this shipment and the way I was treated. If you want to avoid the headache and disrespect, I strongly recommend going to the Figueroa location, where the staff are professional, helpful, and actually customer-service oriented.

Amazing service! Called,got a quote, showed up and the guys got my stuff nice and packed, and sent…read moreon it's way to my sister,will definitely use their service again when it's that time to ship out stuff.

I have had a smooth and easy experience every time I needed to drop off a Fed Ex package. Thank youread more

I've been using this FedEx for years and have never had an issue. I've used them for printing,…read moreshipping, and returns. I have always lived in walking distance though, but I can see how parking might be difficult if you need to drive. There is a lot of metered street parking around the area. Staff has always been friendly and helpful.

I had a great experience here today. I needed to send a fax with sensitive information. Quick and…read moreeasy to fax here. They provide a free cover sheet and let you fax it yourself, which I appreciate for privacy reasons. I'm the only one who handled my documents. It's $1.99 per page. The machine also prints a confirmation to confirm your pages were sent. Cici helped me today and she is wonderful! She is so kind, helpful and positive. Great energy and she brightened my day!

I was struggling to be home for a signature required delivery and I decided to take a chance and…read morepickup my package from this location. I arrived at 8:58am to be the first person to be assisted. I was assisted by a very nice gentleman and I wish I remember his name. He called the truck my package was on and I met with the driver around the corner. Call it crazy but my package was my WEDDING DRESS! They cared so much to make sure I got it! They get 10 STARS if I could!!!!!

Workers did their job but were unnecessarily unkind and short patience. I had to drop off a package…read morehere because my local fedex could not accept it and honestly glad I don't have to ever come back.

A lot of poor reviews were written about this location years ago so I wanted to set the record…read morestraight as a USC student that uses them a lot: - The employees working there are very kind and very helpful when asked questions - The shipping and pick up is pretty quick and an easy process - The hours are accurate - Overall, a convenient place to take care of your packages

I came in a relative rush and a bit of a hurry. Luckily for me, I had the benefit and pleasure of…read morebeing taken care of by two CSA's, or customer service all stars. Benetta greeted me with the personality and charm of a true Southern belle, and Jesse followed up with service that was completely above bar and better than any I have had from any delivery service up-to-date. I needed to come in quickly, and write up a quick thank you letter that have to go out super quick in order to get to the designated location before the close of business tomorrow. And while it set me back $42.91, it was well worth it considering the level of service and the prompt attention I received. If ever in the USC village area, or doing business with the campus college nearby, don't hesitate to come to this location! Best service ever.