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    Paraclete Security Service

    5.0 (1 review)
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    Services - Paraclete Security Service

    Home automation repair

    Component automation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    Home system automation

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    6 years ago

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    The Boulder Home Theater Company - Lutron wireless shades

    The Boulder Home Theater Company

    (18 reviews)

    I tried to work with Boulder Home Theater company to have a TV installed above our fireplace. They…read morerequested I find out more info about the materials of the wall so I reached out to our builder. While I waited to hear back due to the person I needed the info being off, Boulder Home Theater reached out and said "Upon further consideration and review from the owner we are not comfortable putting a recessed box in that location. It's too much of a liability for us the scope of this project mainly for any tile damage and not knowing what's behind--and possible heat-leak up from the fireplace. If this was a normal standard drywall wall setup not above the fireplace, we would have no issues quoting that." This even before I was able to let them know what the materials and wall type were and it's an electric fireplace with the ability to have the heat turned off which I let them know prior to this response. If they can't even wait for my response on the materials or work with me on the install but just say you aren't worth the hassle, well that isn't a company I would want to work with when it comes to installing TV's. They were also priced higher before this then the numerous other companies I received quotes for. I had several jobs I was planning over the coming months but will take my business elsewhere.

    My husband purchased a Sony projector from Tom and he only used it a handful of times. He passed…read moreaway unexpectedly in July- only 6 months later. As his grieving widow of 36 years I have been trying to reach Tom to see if he might take it back or if someone wants to purchase a gently used one. He doesn't even have the courtesy to return my multiple calls or emails to see if something can be worked out or explain what their policy is. This type of treatment and lack of customer service is shameful.

    Sight Sound & Security - NOCO

    Sight Sound & Security - NOCO

    (1 review)

    We were in the process of building a new home in Berthoud and knew we wanted to have the house…read morepre-wired for home theater and whole-house sound. We were then introduced to Brian who met us at the house when it was being framed and he began to provide us with suggestions. We enjoyed working with Brian and felt comfortable with his style so we moved forward. Brian is a dealer for Tru Audio products and Nuvo whole house audio systems. His recommendations for these products is where Brian made a couple of missteps. Brian recommended Nuvo without really taking the time to understand our music listening needs. We are Apple Music subscribers and Nuvo did not have a license to access this causing some initial frustration. However, let me be clear: Brian never once wavered from his commitment to ensure we were satisfied. He communicated with us properly and we ultimately chose Sonos as the proper solution. All Nuvo equipment was swapped out and we have been extremely pleased with the end result. The other misstep involved his recommendation for built-in subwoofers for the home theater in our finished basement. This was a recommendation from Tru Audio even though Sight/Sound had never installed these previously. It ended up being the wrong solution as these made the walls vibrate to the point where movies were unlistenable. Once again Brian stepped up and promised to make the situation right. He removed the subwoofers, paid to have the drywall repaired and replaced them with a standard cube subwoofer. We were left satisfied. Even with these mistakes, we are very satisfied with the end result. Brian's integrity along with the excellent service and skill of his installer Nathan made all the difference. They care about their customers and it showed in how we were treated. I would recommend Brian for all your sight, sound and security needs.

    From the owner: If it involves wiring, enhanced security, and the luxury of automation, we do it. Most importantly,…read morewe customize our work to the needs and desires of every client. We see each project as a fascinating puzzle, and we don't consider ourselves successful until we've surpassed your expectations, while respecting your budget and timeline. If you aren't sure we're serious about what we do, check out our list of certifications, memberships, and awards. We've gone the distance to be able to offer you world-class handiwork. - Northern Colorado Home Builders Association (NOCOHBA) - National Association of Homebuilders (NAHB) - Custom Electronic Design and Installation Association (CEDIA) - Better Business Bureau (BBB) - Xfinity Smart Home of the Year Award 2016+2017 (Won with builder PJL Schuman) With Sight, Sound, & Security, you come first. Level up your home's value, and enjoy the benefits of modern tech thanks to our care. Schedule a consultation today.

    Paraclete Security Service - securitysystems - Updated June 2026

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