FYI - this is a review for the "Carolina's NewsBeat" store specifically located in the Charlotte Douglas International Airport next to the Fox Sports Bar & Grill and Speedway Grill in Concourse E. I won't bother going into the prices ($2.78 for one 20oz bottle of soda) or even factor it into the review since it's not their fault and the markups are expected - - I can certainly accept that. What I cannot accept is employees who are not customer service oriented, unprofessional, unfriendly, and not willing to do what it takes to ensure an efficient and quality experience. If you're looking to buy something quickly on the run before you make your connecting flight, don't bother to stop here because the employees work at their own leisure and pace - even with the manager present. I walk in and see 6-7 people in line waiting to make a purchase. There are 3 Registers and minimum of 5-6 total employees (wow, seems overstaffed). At first glance 2 of the Registers were processing customers while the 3rd was occupied by an employee processing paperwork. I pick up my soda (Coke Cherry Zero - - the highlight of the experience) and stand patiently in line, now Customer # 6 in queue. Okay, I'll be patient. One of the employees ringing up customers then stops her work and turns around to help another employee who is asking questions and looking for something (a "book"). The 2nd register employee slows down her work to engage into the discussion for assistance. The other 2 employees then walk away to go retrieve the book leaving 1 register open with a (now) queue of 10 people waiting in line. Meanwhile the manager (I believe - male authority figure) is standing next to the register and is watching her process orders, plus the other register is still processing paperwork. There is also another employee standing nearby and starts talking with the other two who are looking for "the book". The Math: Out of 6 total employees 3 of them are standing around chit-chatting while 1 authority figure is observing and the other 2 are doing work where only one of those two is actually ringing up customers. The queue is now @ 10 and I'm # 5. Yay!! There is no sense of priority or urgency in processing customers in a timely and efficient manner. A few minutes later I move up to #2, and even though I'm next in line the manager proceeds to point to the girl behind me (#3) saying they will be able to ring her up on the other side (register now open - she finished her work). The girl behind me then looks at me and says "you're next in line so I'll wait after you....". Cool beans - - thank you. She (customer) was more cognisant than all of the 6 employees combined. I nearly put my drink down and walked off - - why should I even give this establishment my $$ and support when they don't seem to give a rats behind about quality customer service. If it wasn't for that damn hot sauce I just had w/ my meal I would have done it - - I swear! But a nice cold Coke Cherry Zero sounded so damn good at the time - - it was a thirst quencher, still not worth $2.78 but that's a whole other story. Like I said - - if you're in a hurry or really dislike waiting too long in lines, or don't care for low morale or poor customer service and execution then don't bother to stop in here. Lesson's Learned = don't do anything that would provoke you to having the need to buy something here (i.e. the need to quench your burning throat w/ a cold beverage due to excess consumption of hot sauce). Toodles!! read more

Paradies Shops Carolina's NewsBeat Concourse E - If u look closely you'll see -plenty of employees around. About 6 total when I went thru while 10 customers waiting in line..!! - Newspapers & Magazines Near Me - Charlotte, North Carolina

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Run, don't walk, to the Carolina Newsbeat shop in Concourse E at the Charlotte Douglas Airport. I literally had no plans to buy anything, and yet I stood in a line for the chance to take a picture with the amazing cashier, Valerie. Valerie is literally one of the most positive people I've ever met in retail. And I used to work retail...She sings to the customers, lifts up weary and grumpy travelers with compliments and leaves you with a "Have a blessed day, baby!" The young soldier behind me in line greeted her like an old friend: "Hey, Valerie, how're you doing?" "Here's one of my troops!" She exclaimed. You are going to stock up on airport sundries anyway, so spend your money at Valerie's shop and just *try* not to leave in a happier mood. "It's a good morning, whether you like it or not!" - Valerie read more

Paradies Shops Carolina's NewsBeat Concourse E - a woman and a man - Newspapers & Magazines Near Me - Charlotte, North Carolina

Help help help me locate and receive the long white pvc pipe containing my art banner that I left outside your store entrance to the left of the pillar against the window across from A10 in Charlotte airport at 5pm Jan 9. 925-580-5961 text reward to ship to me on my account read more

I actually went to the one in Concourse C. I am stranded here in NC due to ridiculous flight delays. The shop in concourse C normally closes at 10 but is staying open late for stranded customers like me. It's 11:30 by the way. I truly appreciate their kind gesture because I was freezing in this airport. I was able to get a warm blanket and pillow doe $20. Not bad. Beyond GREAT customer service. They truly care about their customers. read more

Paradies Shops Carolina's NewsBeat Concourse E - Blanket and neck pillow $20. - Newspapers & Magazines Near Me - Charlotte, North Carolina

Nice and fast customer service. Great store to pick up some goodies. Prices on par with other airport stores.

I have no idea what concourse I was in at the Charlotte Airport but the cashier, Shirley McCorkle, was excellent as was the person who was standing behind her. This does not happen much in airports where the personnel is not only helpful but friendly and I don't mean that in a fake way. She genuinely was concerned about what I was needing and was able to supply my need. BTW the website to comment on your experience that is listed on the bottom of my receipt is "no longer usable." Think "higher up officials of this franchise" need to step it up. We cannot give a good review to your employees if you do not give us the correct information in which to do it. read more

I arrived at the Paradies Shop at Charlotte airport feeing more than just a little ill after an unpleasant flight. As i reached for the last box of Bonine on the counter, I realized that the cashier was singing her way through her greetings and interactions with customers. Making up lyrics as she went, Miss Valerie brought smiles to the faces of everyone in line, including mine, which was no small fear. Thank you for brightening our day! read more

I had to wrap a poster in newspaper to prevent damage when I checked it on the plane. They had two thick newspapers I could use, but they don't carry tape. Instead, they gave me the scotch tape they were using at the register. I used up the entire roll, taking over one of their tables to wrap the poster up (It was in a frame) for 20 minutes, getting newspaper all over their floor. They were fine with that. Very kind, generous people. read more

This is about the Paradies shop in Concourse B near gate B-6. When I put change out on the counter for the 46 of 2.46 for gum, the clerk just looked at me. She then said "I was waiting for you to pick it up and hand it to me". I said "it's all there I have only two hands" being as I was holding my wallet. She then made some other smart remark, and I took my gum and walked away. Very rude. This happened at 3.38 PM May 1st and her name is Courtney. When I tried calling the 704 number, it was a non working number read more