This company is a sham. We accepted their estimate to renovate two bathrooms. Should have known better when they said they won't do any painting. We'd have to bring someone else in to paint after they finished. Their work is sub-standard. On the first bathroom, the floor was not level, the worker couldn't figure out how to connect the sink plumbing, and he did not connect the shower drain properly. The first shower I took flooded the downstairs laundry room, and ruined a portion of ceiling, because the drain was not connected. I don't have the picture handy, but can post later. While working on the second bathroom, they did another lousy job on the floor, knocked the medicine cabinet off the wall in the first bathroom (destroying it), and left a mess; they don't clean up after themselves. To this day, the second bathroom shower is still not usable. The shower will not turn on and the valve is inoperable. Paradise will not return our calls. Stay away from this company read more

Please do not allow these people in your home. I had a very pushy and RUDE salesman call me over the phone. Derrick was what he said his name was. But he was rude and tried to talk over me and NOT listen and tried to bully his way into my home. If Paradise Home Improvement steps foot on my property, Im calling the police. Please do not do business with these people. read more

We're still paying on a tub we can't use and the jets don't even work now so it's basically just a plain tub with a door. They had to move our toilet over just so we could open the door because it was on the opposite side of what the sales guy said it would be. In all we've had to spend around $500 of our own money to try to enjoy a bathtub we didn't won't. I wish we could make them pay the bank and be done with it since they lied and took advantage of us the whole way around. read more

They delete negative reviews. This is my second time having to leave a review for these crooks. Where do I start? 1. Always watch for red flags. The first red flag is that they do not give you a copy of the quote after they "pitch" you. This is against their policy. I've never heard of this. If you go to any company for a quote they give you a write-up of it with their logo on it. Even Home Depot does this. That is a major warning. 2. I found out from an inside source that they sell you one thing for windows and then install a cheaper version of it. You are expecting the most amazing windows only to get a lower quality version of the same window after overpaying. 3. They are overpriced compared to competitors and yet they still would install an inferior product of one they sold you on. 4. Their employees are leaving five star reviews, such as Charity Dixon. I had to report to google that this is a conflict of interest. 5. You will wait months for your job to be completed. 6. Greed rules these people and they will never be successful without caring about the customer. They could actually run a legitimate business and still make money, but they are greedy and unethical. I guarantee this location will be closed in less than a year. People in NC and SC cannot be that stupid to continue to do business with these people after what people have written here. You have three days to cancel, I suggest you do so now. Even if you are past the three days, no one can charge you for services you have not received. When they come to install, refuse service and dispute all charges, even if you have to get a lawyer. If you put down a deposit, again call a lawyer and pay them to get your deposit back even if you are after the three days. As long as you haven't received services, you can cancel. read more

Our new windows have added quality to our home and lives, and we're so grateful for the financing. Every person we worked with was professional and courteous, both in sales and installation. We look forward to future home projects with the crew at Paradise Home Improvement! read more

I had Gutter Guardian system installed, work on gutter was done well. However paper work has been a mess since the beginning. Office communication is terrible, They supplied financing, they used wrong bank to start and they switched to the correct one. I got charged an opening fee and late charges for bank that wasn't suppose to be used.. Install was in Nov. 2016 IT IS NOW Feb 2017 this have not received refund on bank charge they said they would take care of. also still waiting on warranty papers too read more

I had Paradise Home Remodeling come by and give me an estimate on my windows. The guy that showed up was nice, but kept telling me these wild stories. I guess trying to relate to me idk. Since I date a salesman, I already know all the little tricks. He gave me an estimate but when I said give me 24 hrs to think about it. He puts me on the phone with his supervisor Jeff, who tries to force me into signing a contract that day. He was actually yelling at me. I told him well you really lost this sell & put the salesman out of my house. Their prices are high & sound like they have shady practice. Oh yeah, one of the 1st things that they ask is do you look on yelp, or Google review, because they have a list of reference they want you to call instead of looking up their review. I wonder why. read more

I should have looked them up on Yelp. I do for every restaurant we go to, but forget that Yelp covers other businesses as well. I gave them a one star because I can not give them a minus five stars. I totally agree with the previous reviewer---they are PREDATORY! The salesman (different from the one in the previous review--unless he changed his name) was pushy, would not listen to me, and had the gall to play up to my wife, get her on his side, and have both of them pressuring me to settle at a price far higher than I would/should have paid. Their gutter guards are good, but not THAT good. I used the internet via Thumbtack/Home Advisor to find them. They are the first business listed (I wonder how much they pay for THAT) for gutter repair, so I called them first---BIG MISTAKE! I really should have gotten at least two other bids before calling Paradise because they are anything but! They were cool to me when they came---like I did not pay enough for the job. Then they assigned the job to one man. They did not even replace my gutters with new ones---just one section. They did install the gutter guards, and they work passably well, but he damaged one of the downspouts when installing the guards. I called and he said that it would be a few weeks till he could get at it (run-around). Funny thing, when I put a bad review on the Home Advisor site, TWO guys showed up a few days later to fix it (maybe--it has not rained since then). A short while after the installation of the gutter guards my heat pump went out. I called the people that originally installed it (Southern Services of Lexington). They had to replace the attic heat exchange unit. A team of four men worked a whole day and did an excellent job. The heat pump works better than it has for years---and at a price of $3,000.00 less than GUTTER GUARDS!! The reason I went with Paradise for the gutter guards is that they offer a guarantee that the gutter guards will be maintained as long as the house is standing---and transfers to other owners when we sell the place. I have my doubts about that. The second reason was that I wanted the high pressure to END--and did not want my wife nagging me. I really should have thrown him out and suffered the consequences from my wife. Companies like this give contractors a very bad reputation. They are lower than bankers and Congressmen on my list, but there are some who are good (Southern Services). Finding the good ones is like looking for a needle in a haystack. If you like dealing with high pressure salespeople call these guys after you have gotten at least three estimates. Do not have any other family member present. Give them a hard time, but do not settle to pay any more than a couple grand. Good Luck. read more

These people are a scam. We agreed to pay $4000 for gutters because their salesman Matt assured us that along with the 100 ft of gutters, they would replace our rotted wood fascia board and trench the yard so the water would drain away from the house. We agreed to this HUGE price tag because of all that extra work they would do. But is that specified in the contract? The wood says replacing "as needed" but Matt assured us it all needed replacing so no worries. What about the trenching? oh, that's part of the traditional scope of work so no need to write it up. And we trusted Matt. We had no idea that he was wrong, and the company wouldn't back up their salesman's agreements. Then the guy calls to tell us we can't get the gutter color we want. Then they call in sick the first week and have to reschedule. Then he shows up with NO wood at all. They NEVER had any intention if replacing our facing board. It is rotted! No one would even install gutters until we got that replaced, which is the ONLY reason we went with them! Oh, and the salesman was mistaken. They don't even do trenching. When we called to get some of our money back since they didn't do half of what we agreed on, they said too bad. They just take your money and don't do what the salesman says they will. Then they don't care because their salesman are taught to swindle people out of money with very little return. They even dared to argue that their gutters BY THEMSELVES cost $4000! Yeah right. So they were offering to replace 100 ft of wood for free? Hardly. We stood in my front yard while Matt negotiated our job to his boss over the phone. He told that manager the exact job and the guy says he'd agree to a cost of $4000. There wasn't even a set price. We were at their mercy! They just made up numbers! In what universe would 100 ft of gutters and 6 downspouts cost $4000? We got 2 other bids before them for gutters and the HIGHEST was $1800 for the same stuff. But those people wouldn't replace the facing board. I would have been satisfied if they came back out and actually replaced that wood. But they won't. They'll just charge me for it. This place is dishonest and will not even attempt to make it right with the customer. read more

Salesman was very upset when I didn't open the door for him while I was eating dinner! He wouldn't tell me why he knocked on my door. Just where he was from. Finally I said "No Thank You" and he responded with "why are you thanking me when you don't know what I want"... Rude. read more

run away the salesman was ok but the installers of my windows were incompetent .had to come back 3 times to install 7 windows they finally sent another installer to redo the metal around the windows because the color was wrong and first installers covered up the window weep holes so water would leak behind siding rotting the wood. it doesn't matter if you have to pay a little more for somebody else's windows stay away from this company read more